Great food and excellent service! The owners are friendly and the outdoor patio is great in the summer! There are plenty of vegan options as well read more

I don't know where to begin here. Just abysmal. The pizza was puffy and flavorless. The "fresh" tomatoes were clearly cheap, canned, diced tomatoes. The middle of the pie was raw dough, completely undercooked. I asked for toppings and they had to look around for the single shakers of oregano, red pepper, parm, and garlic...they literally had one of each for over a dozen tables. The one star is for the nice younger waitress who is wasting her time serving this sub-Domino's crap. Maybe this is great pizza in the middle of nowhere, but being a regular at places in Fairfield County and New York, this is just embarrassing. read more

I wasn't too impressed with my meal, however it wasn't the worst I've ever had. I ordered the Bolognese. It seemed like they just threw on some ground beef and some (slightly flavorless) tomato sauce and called it a day. I've had bolognese many times before, and it was a lot different, being that the beef was incorporated into the sauce more. I know it usually doesn't come with cheese, but it would be nice to offer it. Or spices (parsley) or something? I also got garlic bread, and it was good although the bread definitely wasn't the freshest. Salad was fine. I would add some cannolis to the menu as that would impress some Italians coming here. I probably wouldn't come back. read more

I ordered two pizzas for take out, cheese & bbq chicken. I love this style pizza, it reminds me of NYC versus the Greek pizza I traditionally find in the area. My only gripe is whoever decided "let's make a BBQchicken pizza as basic as possible" should be checked for mental health. Dough, cheese, baked then slathered with BBQ chicken bits? Weird. It was just on top sliding around like an afterthought. Won't get that again. Otherwise satisfied. read more

Illiano's Grill - BBQ Chicken Pizza - Italian Near Me - Norwich, Connecticut

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Great food! The eggplant rolatini is delicious! Great food to use for a large event as well! Ordering is easy and pick up time was accurate and food was hot! read more

I can't tell you how Illiano's made our stressful Saturday a million times better. We had got a nail stuck in our tire and while waiting for AAA we grabbed a few slices off the best pizza in town and a nice employee came out and changed out our tire without asking. read more

This place was just eh for me. You walk in and you can turn right into a Pizza looking joint or you can turn left into a dining room. The decor is outdated and the specials are handwritten and photo-copied. It definitely had an old school vibe going on. That being said ... all the entrees came with either soup or salad and bread. I tried the baked ziti with house salad. The salad was just lettuce with two grape tomatoes and 2 cucumber slices... eh. My baked ziti came out with melted sliced mozzarella cheese... I thought that was odd but the flavor was very good. Great traditional baked ziti with ricotta. My fiancé had the tortellini soup which just tasted like tortellini in watery chicken broth. He also had the Italian festival which was stuffed shells, manicotti, and ravioli. I think this dish is just for people who can't decide which pasta shape they like best because they all tasted exactly the same. He also got a side of meatballs and sausage which came out cold but the waitress microwaved them. Was very difficult for me to choose between 3 or 4 stars but I went with the upper because the service was good and the baked ziti and table bread with olive oil were yummy. read more

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I am not one to complain at all! But this just happened! My whole family and I have been going to Illiano's Grill in Norwich, CT for many years, I ordered this pasta dish Penne Alla Carbonara and I added chicken which sounded delicious but instantly made me nauseous. I am not sure why but I explained that I am battling cancer so my body is apparently sensitive to odd tastes. I explained this to our waitress Jennifer that it didn't sit well and immediately nauseous! Even though I only took a small taste both she and the owner said they will Not exchange it for something else and will not take it off the bill, they charged for this dish that made me nauseated and I had to leave hungry and feeling ill and got charged for that nasty pasta dish! It's not like I can't afford to pay for my food, It's the fact they they didn't care about making it right, I have been fighting cancer since last June and this is the only dish that made me instantly nauseated Illiano's Grill. read more

Illiano's Grill - Penne Alla Carbonara with chicken - Italian Near Me - Norwich, Connecticut

Absoloutly garbage pizza, for 18.00 cold broccoli, cold mushrooms, everything cold and no cheese on anything. Toppings thrown on from the freezer after the pizza was made. No thank you. Never going back. read more

Illiano's Grill - Italian Near Me - Norwich, Connecticut

Awesome food. Staff is great. Pizza is great. Try the mussels fra diavolo. Great wine list.

Very pricey, pizza is mediocre. Italian dish portions are well sized though and the quality of the food is good

It was a very busy night. Tried the garlic knots and they were delicious. All our entrees were equally tasty and filling.

It's a place to eat. Nothing special. My biggest complaint is the server we had. I asked if there was meat in the baked ziti and the answer I got was yes. So that's what I ordered. When it arrived there was no meat in the dish. Therefore I asked, wasn't there suppose to be meat in the baked ziti? The waitress said, "You asked me about the lasagna". I told her no I did not. She then told me, I'm sure you asked about the lasagna. My mother-in-law the. Interjected and told her, no his he didn't. It was my son that asked about the lasagna. Then instead of apologizing she asked me if I wanted meat on the side. First and last time ever eating here. Train your staff to be courteous and apologetic to customers. Next update the decor. read more

went for a grinder! changed more than the menu price. when brought to the waitresses attention was told it was an old menu!! why? then was charged for two drinks when only one was ordered. air conditioning not working which allowed the flies in. will not return read more

I wanted to update my review to include Illiano's Lobster Ravioli. You can tell that there is REAL lobster meat inside of the raviolis. The sauce is amazing, and the texture/flavor of the shrimp and mushrooms are an added bonus. read more

Not many places are open in Norwich after 9:00 pm on a weeknight. We went in here a little after 9:00 pm. I had a small salad, a cup of clam chowder, and a steak and cheese sub. The salad was boring. The chowder was not very good, and the steak and cheese was kind of dry. I'd find other places to eat. read more

Always loved this place. Lots of places have their ups and downs but this place stays consistently good. The workers are always so nice and friendly. The food is always sooooo good. Plus if you're looking for vegan options, this is the place to go. I decided to go vegan 2 years again and pizza places are hands down one of the hardest places to find something to eat. Ilianos has so many options. They're accommodating to any requests you may have. Totally would recommend you give them a try! read more

Never have I had an issue with Illiano's until this evening. Half our order was missing, and we received a cup of soup but was charged for a bowl. Since this was a Grubhub order I tried to contact them- they only allow for 1 missing item so I called Illiano's. The "gentleman" who answered first said they gave all the food to the driver and it was issue but when I pressed him further telling him I did not receive my food told me to hold then said "come get it". I said I wanted a refund, he responded "come get it". I told him to credit my card. The reason for Grubhub is so I don't have to "come get it". This man was rude and unprofessional. They should keep him off the phone. My husband and I regularly go to Illiano's pre pandemic, we've ordered often during the pandemic and to be treated so poorly for their mistake is unconscionable. You lost two customers and I will make sure everyone I know hears the story of rude, unsympathetic behavior and rotten customer service. Shame on you. read more

Illiano's Grill - Cup of soup - Italian Near Me - Norwich, Connecticut

Ordered 3 seafood pasta dishes on a delivery service app. Second time we've ordered from Illiano's. They not only didn't give us all three dishes (missing one entirely!), the food actually tasted awful, like the clams were old. Scary! And the Fra Diablo sauce was ridiculously basic, like someone just opened canned crushed tomatoes and dumped it over old stinky clams. No flavor, no spice, nothing at all like a Fra Diablo should be. Suffice it to say we won't be ordering from them again. read more

I ordered 2 chicken cutlets. When I got home and opened them they were bothBurnt, with barely even scraps of chicken, hard, not good at all, tasted burnt. I expected more. Wasn't even edible I had to throw both away. read more

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Well usually this place is good but ordered pasta this time instead of pizza. We ordered our past with shrimp my girl got one and I got none. Stick to pizza. Taking another star off. Calamari was ok. Pasta vodka was pretty good but the fettuccine was bland and bad. Sad when Olive Garden can make better food. Edit: Down to one star because restaurant pretty much says the same thing to everyone. Give us another chance?!?! No compensation for the mistake just try us again, and I was not aware I had to hold your hand and be like this is wrong. I expect to pick up the food and not have to drive back because you guys put zero effort in. read more

Illiano's Grill - Mine had none. - Italian Near Me - Norwich, Connecticut

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always a good spot and stop there heading to/from RI & meet there with my parents. you can get a quick pizza slice, calzone or salad or sit down and get a full meal. Their grinders are excellent, especially the roll they serve them on! meals are good as well and the servers are always working hard & pleasant. In the summer, they have an outside patio near the river which is nice. read more

While looking on Yelp, we found this gem in our search for Italian food in the Norwich , CT area. Nothing fancy in terms of structure, but a friendly , welcoming staff and food that rivals any Italian food we have ever had. The menu had excellent variety and we wish we lived closer so we could go back regularly. The owner is Italian and is a kind, considerate owner who clearly loves to make people happy. Highly recommend. read more

I called prior to ordering my food to confirm Illianos offered curbside ordering. When I arrived and called to notify I was ready to pickup my curbside order, the restaurant refused to bring my food outside and hung up on me. My wife called, asked for the same, and was also hung up on. I went to the door and asked for a manager but was told none were on site. Someone else from the staff then asked me what was wrong, retrieved my food, and said it was a "miscommunication" and said they were "too busy for curbside" and wouldn't be offering it anymore soon. I understand being busy, but that does NOT excuse lying about curbside pickup (safety during a literal pandemic), and does NOT excuse hanging up on a pre-paid customer TWICE. read more

Good pizza, wonderful staff. Stopped in for a couple of slices, a beer and an antipasto salad to go. Pizza was reheated and pretty good. Had one slice of vegetable and one slice of Buffalo chicken (I'm a purist when it comes to pizza, but the Buffalo chicken was good). The place was very clean and the waitress that I had was wonderful. read more

Illiano's Grill - Italian Near Me - Norwich, Connecticut

I decided to write three stars ONLY because of the pizza (I am not able to select two and a half). A week or so ago I got the regular italian dishes and they were amazing! Now back to the pizza, I ordered the chicken and broccoli and wasn't a fan of the broccoli not being cooked. The overall flavor was a little bland and didn't knock my socks of like their incredible Italian dishes. As you can see in the photo there are whole quarters of garlic on the pizza that didn't do anything positive to the flavor. Based off of my experience today. I wouldn't order the pizza again however I would ABSOLUTELY order their regular dishes. read more

Illiano's Grill - Chicken and Broccoli Pizza with a garlic knot on the side - Italian Near Me - Norwich, Connecticut

Not our first trip to Illiano's but certainly our most disappointing. Started with an order of calamari which were fabulous. Moved on to salads, mostly spinach but still very good. When our entrees arrived, we were both saddened by the state of our fish dinners. My scrod was slightly overcooked but the sauce and pasta were very tasty. But my spouse's fish was mush. We debated about sending it back but the restaurant was packed and we had already spent over an hour there. The fish was clearly overcooked but I think it had been frozen solid for a while also. The pasta and sauce for her plate were fine, but the fish sank the entree. We will probably return at some point as their calamari is superb. read more

Never had a bad meal here. I've been here a half dozen times. Their pizza is great. But dine in and eat everything off their menu. The seafood frideablo it's awesome and don't forget desert. Canoloes are the best read more

Food is great but having no staws to offer diners is a no no in my book. Bring back the staws!!!!

I like a lot of things about Illiano's -but I was disappointed tonight. 45 minutes before closing time, and I cannot get a slice or two. There are not one, but two, signs saying they are open. Is there anything easier that they could do than slices? I'll give them a chance to do better, but they failed tonight. read more

Illiano's Grill - They're open! - Italian Near Me - Norwich, Connecticut

Great food! Love the pizzas and love the Voka Rigatoni, garlic bread must have too. Baked ziti a mist aldo with greek salad

I absolutely love this restaurant! Best service around, and don't even get me started on the food. It is exquisite! All time favorite place to go and spend time with family and friends. read more

Ugh... difficult to review. The people that work there are crazy nice, and the food I have always found to be very good; the problem I have is the last two times I ordered take-out my order was messed up. Ordered a bacon sub with no cheese for my son and he said it was great; for myself and my daughter I ordered a white veggie pizza and and order of fried mozzarella & zucchini, as we do not eat meat. I know I should have checked my order, but as the gentleman behind the counter gave me my order he was reading it back to me, so I assumed it was correct. Anyway, the fried mozzarella & zucchini order when we got home was a meatball and a sausage smothered in cheese. My daughter and I won't eat it, as it is meat, and my son is allergic to dairy, so he can't eat it due to the cheese. So it wound up in the trash. I had no desire to drive back to the restaurant and change it. We were hungry. Now I know mistakes happen, but twice in a row now... makes me hesitant to order take out from them again; and that stinks, as we do love the food here, and as I said... the people are super nice that work there. So I guess I would recommend dine in only. read more

Ordered small mushroom pizza, light cheese. Dine in. The older server brought me a pizza, stating she wrote it down wrong and the pizza was light sauce. Instead of owning the mistake and asking the kitchen to remake the pizza, she delivered me the wrong order. Meanwhile, my dining partner didn't even have his entree yet! My glass of wine wasn't even comped. Last time, last chance. The server and management should have known better. Lazy service. read more

Get the garlic knots!... plan to wrap up a significant portion of your entree to take home. I've never had a bad experience here. Their food is GREAT, the service is incredibly quick and efficient, and their menu has tons of options both for taste and budget. read more

Great place to go if you dont like flavor. The pizza is always unimpressive and the dough is always dry and tasteless. I'm pretty sure they don't season anything or have ever heard of basil or oregano. I'm never making the mistake of eating there again, and I suggest you do the same or you will surely regret it. read more

A really pleasant surprise! It was a treat, friendly servers and some of the local Yankees are a bit colorful. It's both sit down restaurant and takeaway! The food is filling, and for the price it was a very very pleasant find. read more

My friend and I had their cram chowder on Sept 6th, 2019. We both ended up having diarrhea, This place used to be better. I'm going to stick to their North Windham location. read more

This is a bummer to review, but this place has gone downhill in the last couple years. The people who work there are always really nice. Today we ordered four grinders and a small cheese pizza through the "Slice" app (was offered a discount for ordering online, so we figured we'd give it a try). Instead of a turkey grinder, we were given tuna. We were charged $4 extra for onions, mushrooms and pepper for a philly sub and there were 2 sliced peppers and no mushrooms to be found - if they didn't cost extra, I wouldn't have cared as much, but that's half the cost of the entire grinder for toppings that didn't even end up being put on. The chicken cutlet grinder arrived with no mayo, even though it was requested. The bread was hard as a rock on all four of the grinders. All in all, it was just a bummer. The pizza was good, no complaints there. This is definitely the last time I'll be ordering from here, which is a shame since we used to make Illiano's in our normal pizza rotation. read more

We got take out here - the pasta was great, the burger & grinder were good, the salad was awesome!