I ordered a veal parm grinder. It was TERRIBLE especially for $11.00. Very small amount of meat fried to like it was jerky and a humungeous dried out bun. Would never go back. Way over priced for such a poor sandwich. read more

Great food, but a bit pricy especially for lunch. (they charge typical dinner prices $10-$12 and $5 just for a cup of Soup) The long time owner is very nice when he's there. The cooks are nice, but the waitresses are pretty rude and very slow and also not attentive enough. (a lot of flagging down involved for anything needed, whether they're busy or not, but we always leave an ample tip regardless.) They choose who to be nice and helpful to for sure. I've seen them be that way toward regulars, of course and older customers they think have a lot of money. Though the bathroom is nice and always clean. And another big plus is they now have a playground out back past the patio seating area, for kids to play on after eating! Better to do take out because of the waitresses. So only 3 stars because of them! read more

Was driving from Boston down to New Haven one Sunday and stopped here for lunch. As it was Sunday lunch it was full of families, but it didn't feel crowded or noisy. Nice. I got the vegetable lasagna and it was delicious! And so big! I brought some of it home and also had it for dinner. If I find myself hungry the next time I'm in the neighborhood I'd come back. read more

I really hate having to give a 3 star review considering this is my favorite pizza place in town. For a typical pizza order, they do great. Your basic cheese or pepperoni pizza is spot on. Once you order any pizza with the slightest bit of moisture in a topping, you get a soggy crust and a wet box to bring it home in. Tonight I ordered a Gorgonzola Pizza with added Ham and Broccoli. Flavor is great, but the crust is wet and doughy in the center. Very sad. I love their pasta dishes, soups, entrees, and pretty much anything I've tried. It's just a disappointment that a pizza place can't make a pizza with veggies on it and keep a crispy crust. I posted a photo of the pizza I ordered through Eat24 on Sunday August 28, 2016 at 6:04 p.m. (For Vincenzo R.) read more

Illiano's Grill - Soggy crust = Disappointing Pizza - Italian Near Me - Norwich, Connecticut

They have outside seating, that being the highlight of our experience. Ordered seltzer & lime (no lime, just lemon), when it came it was just water with lemon. Calamari app was fresh and it was a LARGE portion, marinara with it had OK flavor. Ordered an Italian salad (to split) asked for house Balsamic dressing (which was OK) and creamy Garlic dressing on the side. Salad arrived looked good, except the waitress brought creamy Italian dressing not what we had ordered.. Probably 5 cars in parking lot, so they weren't busy. Waitress not attentive, but brought seltzer later (without charge). Pizza was good, but crust was not as crispy as I would expect with "brick oven". read more

Outstanding. We went for lunch and had a great experience. The pizza as delicious and we had great, friendly service from our waitress. Highly recommended. read more

We always love coming here! My son compares every pizza to .. Illiano's pizza. Our go to is always pizza, rigatoni vodka and the bread ofcourse!! They are doing a great job making you feel safe during this pandemic. Our Togo was piping hot! read more

The cheese is horrible, it's like they heated it up in the microwave. I was very disappointed at that but the crust was good

Ate here. Below is a quick breakdown. Food: I had the chicken illiano. VERY good. Not sure I would say 5 star, better than "average". Their bread and garlic olive oil starter is awesome! Service: Friendly but lacking. Not very attentive Price: Expensive for what you get Cleanliness: Clean a little dated. Flies were a problem. For some reason seems to be a problem in Norwich area in general. read more

I like this restaurant because it is a very small, family chain that serves up fresh, fresh food in authentic ways. The pizza is just always terrific. And recently I had the pasta fagioli and it was superb. Fine, affordable food. Buon appetito1 read more

The service was incredible! Our waitress was kind and attentive to us throughout the entire meal. The food was great as well everything was exactly as described. Will definitely be coming back! read more

What a wonderful Italian restaurant. The cuisine is authentic, plentiful and well priced. I however love the pizza. I am originally from Brooklyn New York and I am very picky with the pizza that I eat. Illiano's pizza is hands-down the best pizza in Connecticut. Don't believe me? Then try and see for yourself. The food is delicious, but the service is so incredibly warm and friendly it makes the experience of dining at Illiano's so worth it. read more

three words. BUFFALO CHICKEN PIZZA. This tastes what I imagine spicy gold to taste like. The thought of the luscious chicken with buffalo sauce and blue cheese dressing gives me goosebumps. Always get buffalo chicken pizza. read more

I don't normally ever eat here, but the employees are nice people. Just don't get the 'speciality' bbq chicken pizza. It does not look appetizing and does not taste great either. The chicken is red and looks like a mix between ham/hotdogs or even the spare ribs you get at Chinese restaurants. Just over all doesn't look like barbecue sauce chicken. read more

Illiano's Grill - Italian Near Me - Norwich, Connecticut

My fiancé called to order a pizza and asked if he could give his credit card so when I went to pick up the pizza, I wouldn't have to pay for it. The guy said that was fine and took down all of his credit card information. Then I showed up to pick up the pizza thinking it was all paid for. The guy behind the counter said it wasn't paid for. I was very confused thinking that it had been. The guy said that my fiancé was very insistent so he just took down his information but didn't charge him. So basically I had to pay for the pizza. As much as I love their pizza, I was upset because my fiancé was told it was taken care of but it wasn't. Next time tell the person you don't take credit cards over the phone. read more

Not many great pizza places around but Illiano's is never a disappointment!! Excellent food and spectacular service.

Favorite pizza restaurant in the world! The food is delicious italian fare. The room is comfortable without being pretentious or fake. The staff is friendly and warm. The food is delicious, incase you missed that at the begining. Beyond that though, this is a business with a heart! Vincenzo supports his community, donating sauce to school fundraisers, pizzas to scouts, and time to his neighbors. He is always at the door with a smile or walking the room to shake hands and make sure everything is perfect. LOVE IT! read more

The mushroom and onion pizza was delicious, but I didn't like the dough. The sauce was very good on the stuffed shells. I was very surprised by the size of the lunch meal. I only got two shells for $8.50. It's a good thing I had ordered a slice of pizza. read more

This place is a great find once you find it can be a bit tricky use your GPS recommended... marinara sauce is simply amazing..pasta selections are absolutely huge and the pizzas very good considering it's not from New York City read more

Not a fan at all. Stopped here on the way back from Providence on Friday 3/25. The waitresses were loudly complaining that the place was dead. It felt awkward sitting down as one of only two tables at 820pm on a Friday night with four waitresses sweeping and cleaning all around us. (I even checked the hours on Yelp to make sure they were open until 10:30pm). While we were still eating, they started getting the vacuum out. It was awkward feeling like they couldn't wait to be rid of us so they could go home. One of the waitresses even dropped the F bomb several times when talking about how she really wanted a vacation, in earshot of our table. Another male waiter then started talking about chicken and how "everyone needs to get that shit." No idea what he was talking about, but again the restaurant is silent and we can easily hear the wait staff swearing. (Our waitress, Emma, was okay but just seemed bored and wasn't very attentive.) When the pizza came, I was again disappointed. It's pretty much exactly like Papa Gino's pizza, although Papa Gino's is better. Even the atmosphere was kind of bizarre. The decor is seriously outdated and the building is in need of being completely redone. We drive this route often, and we were pretty excited to find a new spot to stop for dinner every once in awhile. Unfortunately, it won't be Illianos. We won't ever come back here. read more

Everything went smoothly from order to pickup. Both the pizza and the antipasto were very good.

I love Illiano's. The staff is super friendly and generous. If you order to go, they will typically give you samples while you wait. Everything I have had here is good from the pizzas to the salads to the grinders. My personal favorite is the buffalo chicken pizza. I'm salivating just thinking about it! They have a large menu with tons of different options to choose from, so everyone will leave happy with their tummies full! read more

Very disappointed. This restaurant got very good reviews so we went there for dinner while traveling. We were seated quickly but then waited forever for our order to be taken. I noticed other diners had drinks while reading the menu, we were not given that option. Our dinner was not good. The ravioli was tough and the sauce tasted right out of the jar, only they burned it while heating it up Lastly we were presented with the bill but she never came back for the payment. Another waitress noticed us and processed it. read more

I didn't like it. I found it to be a sorry excuse for thin crust pizza. Just not up to par at all with what I've come to expect from the style. One saving grace would be the crust which was soft and chewy but it just couldn't make up for the rest of the slice. Service was good, the restaurant is meh and the pizza was blah. read more

I was in CT on a business trip and spent some time in Norwich. Illiano's is a pretty good place to sit outside and chat and take a long dinner. The food is ok, and the prices are pretty decent. The waiters were fine, but this is not really a fine dining establishment. If you find yourself in Norwich and are looking for a relaxing dinner that's not too expensive, try this place out. read more

My boyfriend loves their pizza which is all we normally get. Last two times i tried some of their pasta and it was really good, especially the alfredo with chicken read more

This was my first at Illiano's and was excited to try their food. We arrived around 7:45pm and ordered our pizza. Ten minutes later, a big family with about 10 people showed up after us and ordered their food. They got there after us and but were able to get their 3 pizzas before us. Why?! I asked one of the waitresses where our food was and all she could tell me was that they were busy. Really? Then our waitress comes out with our pizza 45 minutes later, telling us that they couldn't find the pizza that we ordered - you've gotta me kidding me. I have never waited this long for a pizza in my life. The pizza was not even that great. If you want great pizza and great service, I recommend jack's brick oven pizza. I never never returning to this place ever again, what a disappointment! read more

Worst Italian food I have ever had!!! Would rather have generic sabarros then this! Long day at work, I used the online order feature and ordered fried calamari and manicotti! Calamari was soggy filled with water and not seasoned, the manicotti was canned sauce watered down no seasoning in the filling only thing good was the pasta was cooked properly. If I wasn't so tired from working 13 hours I would of drive back to return the slop and get my money back! For a slow Thursday night there is NO EXCUSE!! read more

Illiano's Grill - This is what $12 and change gets you! - Italian Near Me - Norwich, Connecticut

Poor service- do yourself a favor and go to any of the other Illiano's establishments before this one. We entered at 2:30 today, but we never ate here because we waited over 5 full minutes for anyone in the almost empty restaurant to take our order at the counter. This would have been fine if they were short-staffed or busy. They weren't. They two guys working the counter were chatting when we came in and them proceeded to do side work(wiping counters, building boxes, etc), even after we explained that we would like to order at the counter. Go elsewhere if you care about decent service. read more

For what it is, it's great. Let's be objective. The pizza is great. Families all around us, including mine really enjoyed it when we were there. The garlic knots smelled awesome. I just want to straighten one thing out here. The gorgonzola is more of a three (or 4) cheese pizza, it's not like the gorgonzola pizzas I have had at other restaurants. It has regular cheese, ricotta, and gorgonzola, and it's really good, but they should rename it. That's my only complaint. Staff was very accommodating with our large group. For the middle of nowhere, it's really good!! read more

My favorite play to get pizza! Their thin crust, New Haven style is the best. My fav., the buffalo chicken. Always friendly staff and great food = Awesome! read more

From the outside Illiano's looks like your average pizza place. In the front opening there are booths where you're able to sit and then there is also a back seated area of the restaurant as well. The menu is pretty straight forward as far as Italian food. I ordered the Fettuccine Carbonara- it was absolutely delicious but I actually ended up getting sick from it. I don't think my body is used to that rich of a food. There are tons of choices to choose from. I would definitely go back to try more that the menu has to offer. read more

Illiano's is nice little pizza place. I'm glad to see that they have more restaurants open in the area. The pizza is good and the service is even better! You get a nice, hot slice of cheese pizza while you wait. Sure it's not a whole slice, but it sure hits the spot while you're waiting for your order to come up! I've known these guys since I was a little girl eating at the pizza place in Crystal Mall. They still remember me to this day and are always friendly. read more

Came here with a sister, baby, and parents after a 3 hour road trip. Prices were reasonable on the menu but the specials were pricey. Had the eggplant/sausage primigirano, impressed with the portion I got and the flavor. Everything was average, except for the strange smell in the restaurant. Maybe some kind of cheese? Not pleasant. read more

We always order pizza one night every weekend. For a cheese or pepperoni pie, Illiano's does not disappoint this New York native. Thanks for being consistent and giving us a taste of home :) read more

I've been coming to Illiano's for the longest time. The staff is the friendliest bunch of people I know. They are always sure to make sure that the quality and service you receive is top notch. read more

I placed an order online for take out. Very disappointed. I had a coupon which they would not honor only because I placed the order on-line. I ordered a tuna grinder and got home to find out it was ham! I ordered an entree that included a salad. No salad! The food was not very good. Will not go back. read more

The pizza here is good but unfortunately with the rolling tomato across the street I will always pass it up! They do have this delicious creamy garlic salad dressing that is a must try read more

Love their pizza!!! Great customer service!!! Wonderful garlic knots!!! But the real surprise is their Italian cuisine outside of the usual fast food!! They have a chicken tortellini soup with hand made fresh cheese tortellini that is out of this world!!! Their pasta vodka is great!! But my favorite is their pasta with chicken florentina which is in a creamy white sauce with spinach and pasta on the side which they your red sauce on but I always ask for the white sauce to be served over the pasta instead because there is plenty of sauce and it's just that good!!! read more

Good fresh authentic food. I absolutely love the pollo alla illiano. I always order it over angel hair pasta with no red sauce. Sooo good. The staff are always friendly too. read more