Susan has been taking care of our furbabies since they were puppies. They love her and look forward…read moreto her visits. She understands them and their behavior and even takes the extra care to dry them off when it rains or clean a crate when they have the occasional accident. We are so very grateful the we found her and don't know what we would do without her. We have two really great Golden Retrievers and they are our children. Susan treats them like they are her own. You can't go wrong with Happy Tails. I highly recommend their services. Your pets will love them. Susan understands their behavior and is a great trainer. She spends quality time with our girls!

My husband and I love dogs but both work full-time and have to travel for work so know that it's…read morenot a great mix for pet ownership. Rather than abandon the idea of having dogs we decided that dog sitting/walking was our best option to be responsible pet owners. Fast forward 8 years... YES I SAID 8 YEARS! Susan has taken care of our 2 Vizslas since they were pups Monday thru Friday for 8 years. Sometimes they see Susan more than they see me! She treats my girls as if they were her own and I never have to worry about them. Susan has a gift for dealing with pets. Not only is Susan reliable but she also enforces the same regimen we do so there is always a consistent message which equates to well behaved dogs. I cannot say enough great things about the service Susan provides.

I have been extremely impressed with Dr. Unsell since bringing my pets to CSAH. I recently got a…read morenew puppy a couple weeks ago and he has developed an extremely stubborn upper respiratory issue. Dr. Unsell has done an excellent job of providing me his opinions and all of the options to treat my dog without unnecessary costs. I can tell that he has my little guys best interest in mind every step of the way. Thank you Dr. Unsell! The staff as a whole are amazing as well. Always kind, welcoming and willing to answer any question as it arises.

Your front staff is the face of your hospital and if they do not have the proper training to handle…read moreclients or refrain from opinions from other clients in front of clients, then they shouldn't be your front staff, I brought in my dog for her annual vaccines, at the beginning waiting to be seen, two of your CSRs were speaking of the incompetence of the person ordering vaccines, then as I was checking out, the young man handling the front commented as the phone rang, " they can wait"! If I was the one on the other end, I could have been having an emergency with my pet. But checking out was more important than that persons reasons for the call. Again! They need more training on how to be more professional, somethings shouldn't be said in front of a client.

No good! yes, that's exactly right. ( phone number not in service, knock on the door, no one…read moreanswer, via the website, lack of information. Unethical for a business!

I'm giving up. I have taken my dogs to obedience here in the past and thought I would take my new…read moredog. I've called and left three messages over the past two weeks with no response. I clearly stated my name, number and that I was interested in the obedience class. And no call back. Not one. This place is right by my house too. How totally annoying.

this is the only "Puppy Social club" we've been to. Its at a good time on a Sunday, and rain or…read moreshine, Its on! We have had unsocialized dogs in the past and it was NOT a good thing. This is very casual and friendly and seems really good for the pups.

Our pup Rigatoni absolutely loves Bark Ave DayCamp, and they are essentially our extended family…read morewhen it comes to his care. As we were nervous the first time we took him to board, I was immediately settled when they knew him by name, were so excited to have him for the day, answered all our questions and made it feel very safe and structured, and it didn't hurt that Rigatoni never even looks back at us as he enters the play space - no anxiety, no fears, just eager to be with his friends in a space he loves. These are our people when it comes to his care!

My dog had TPLO surgery at a vet in Chicago and then we came out here for her post surgery care and…read morerehab. The vet was knowledgeable and kind, super great communication and explained everything clearly, answered all my questions, and gave me her email in case I had more questions or needed to contact her directly. Also they provide tons of rehab services in house so I was able to plan out and schedule a bunch of different types of treatment really easily. Highly recommend!

I spent 275 dollars for a consult to get water therapy for my dog. The vet said she's too inflamed…read morebut that's what water therapy is for to help break down inflammation . She wanted us to come back in a month pay another 70 to decide if she's ready for therapy. During the visit she muzzled my dog tried to tell me when and what medication my dog should be taking when I am already following orders from my surgeon/vet. She commented on my dogs weight asked how much we are feeding her stated that we never should have done acl suture surgery but the tplo. None of these comments were needed and have nothing to do with what we were there for. My vet did not understand why the therapy should start now or why she made these comments at all.

If you don't mind waiting days for a response, this might work--but if you need a quick reply,…read moredon't expect one. I reached out multiple times since September 27 asking for a phone call, but they only responded via Facebook messages. I finally got a call on September 30, far longer than the 3 days they promised. Very unprofessional and frustrating.

We love Sue&Crew!! Our dogs have always loved swimming, but Sue has worked to build their…read moreconfidence in jumping and distance. The choice of hours is wonderful!! The personal swim times are perfect--no worries about other dogs in the swim area -or building- with my dogs. We love that Sue really works with us on schedule changes (which we know she isn't obligated to do), but she wants the best for us. And I would highly recommend swim packages!! Those are a money saver!! And let's be honest, who does not love saving money?? And allow us to schedule as we want. It is a joy to work with Sue, Jerry, or Adam while swimming our dogs. They all treat our dogs like their own. Oh!! If you have tried swim agility, get out to Sue's place for it. You will not regret this--your dog will love it!!

We just started going to Smoochie Poochie and Beth did a wonderful job on our Taylor. Really nice…read morelady. Taylor has never looked so good. You can't go wrong going here for your pet's spa day. Very impressed.

I love taking my Teacup Pomeranians to Smoochie Poochie. Beth does such a wonderful job! My dogs…read moreare small, Beth does such a precise groom for my dogs. They are happy and calm when I pick them up. Beth has been grooming them for over a year now. I will be taking them back to Beth again and agin.