I won't use again !! Had issues getting my nails done cancelled on me. I will not go back .

I'm really perplexed by some of the negative comments - you guys have to rethink what you said, because I observed how they treat customers, how Tina patiently listened to me about how I liked my nails, and she gave the best suggestion, and they turned out beautiful and very natural, flat natural nails. And Peter did my pedicure. And the supervisor at the front desk is very attentive and humble. Illusions & Nails Spa is a welcoming and respectful place, and above all, they are competent. read more

Not many speak English so hard to get service I wanted. All they knew was pedicure or manicure.

They are all great but Holly does my nails and Ann does my Pedi recommend them highly I always get so many compliments on my nails

Nope.. not going back there again. Silly me for even going here. What's the point of me writing my complaints against this place. There's plenty of other reviews that will explain it for you. I knew the minute I walked in the door that I should've just turned around and left. People really just don't give a shit. You see that you messed up my toes, you know it's not supposed to look like that, but yet, you have no problem pretending that it's fine. But in the end you want to be paid for your service and you want a tip because you tried your best and gave up even though you did the service half ass. If I'm paying for service and you destroy my nails you start over. That's how this works in life. Maybe you should try something simpler like maybe learn how to bag groceries at Publix. I got a pedicure, and the guy did not know how to put polish on my toes. He put so many layers of nail polish on my toes. It looked cakey and it wasn't drying correctly. Since it wasn't drying correctly, obviously, if you put a clearcoat you now just moving the polish around. Which is exactly what happened. Now I have patches of my toe with no polish on it. I'm watching him do this and I'm trying to give him the benefit of the doubt and hoping he will make sure it looks great . But he left it like that!! It was so horrible, like I just had a five year old paint my toes. I was very upset and got a little loud letting him know that I'm not paying for this. I got another male attention and he came over and redid it. Not impressed with his nail polish ability either. I've been getting pedicures done for 20 years and this was pathetic. I hate painting my toes and I could've done a better job with my eyes closed. I also got a Nexgen. Let's see if this will last. Save your money. Don't do it. read more

Worst pedicure I have ever had with Joanne- she knew I was going on a cruise. My appointment was Friday at 11, Saturday went on boat, Sunday spent no more than 1.5 hours in the sea, on the ride back 2 of my toe nails lots the entire polish and then another toes lost its polish read more

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My daughter and I had a very poor experience today. Her manicure was done by the owner to which she had shown a specific design. It was completely wrong, polish in the wrong spots, clumpy finish. I wanted a simple French with chrome on top. The tech could not get the polish correct, so I asked her to just do a regular polish with chrome. She did not let the nail to dry before trying to apply chrome and the application was clumpy. She was not able to understand anything said. We will not be returning. read more

Very accommodating and large. Very nice and experienced nail technicians.I would recommend this place!

Awful experience, twice while the guy was filing, way too aggressively he hurt me. Then he went and scrubbed my foot outrageously hard, opening the skin in the arch of my foot. My feet weren't even calloused. Wasn't the first time here, was an average experience previously, at best. read more

I got my nails done over 2 weeks ago and my polish still looks amazing! Will be going back today for a fill in. read more

Illusions Nails & Spa - My nails after 2.5 weeks! - Nail Salons Near Me - Saint Lucie West, Florida

So less than 1 week into my gel polish my nails look like a disaster. They started lifting from the sides 4 days after they were done and although I did generously tip the technician it was in the daylight that I saw the terrible paint job. I had SNS with gel on top and wanted all the SNS removed to then only apply gel. Well my big clue should have been when I had to ask 4 times about mood gel polish before it appeared anyone knew what I was talking about. It was after 7pm when I left so due to the darkness the full impact of what was done could not be realized. I just hoped no one looked too close to my hands. I am here in FL on vacation and not doing any extreme manual labor for the polish to be in this condition. I travel the country for my line of work and have had manicures in many different states but never had I seen a gel manicure come off like this. I did have a pedicure done at the same time too. All I can say is that I'm heading home shortly and will be heading straight to get this mess fixed. Upon my return to FL I'll at least know to steer clear of Illusions. read more

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I do not recommend this salon the people here are awful! I came today for a GEL PEDI and Refill gel acrylic with a 3pm Apt, my feet with 2 month old gel polish with out grown acrylic toe & grown out nails where not cut! Was not refilled! and he tried to paint my nails when I stopped him to cut them, when he cut my nails he cut my big toe side ways and when I told him he slammed the gel dryer on top of my foot . When I finished I go to start my hands the lady in the first chair says to come tomorrow because they aren't going to do my nails . read more

I usually come here after work but the last two times have been a complete waste of money, I went in Thursday 9/13 for healthy nails and by Sunday 9/16 they had all cracked and started coming off. Take your business elsewhere Don't waste your money coming here.... read more

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PROS-very clean an lots of choices for polish, my nails did come our nice. TURN-OFFS-some staff friendly, others not so much. My nail tech didn't even try to have a conversation with me, argued ever comment I made and worst off, prices r rediculous! They charge you for every minor detail, polish, shape of your nail and even the simplest nail design. I'm a nail tech and this is nonsense. I could do my own, but I love the experience N having someone treat me for a change. Will NOT GO BACK!!! Better places local for better prices, save your loot read more

1st time @ this location I absolutely loved it! My pedicure was amazing! Young kid was a delight so polite. Was offered water or coffee. Massage chair was adjusted to my comfort...I had a few naps. The massage of legs was so soothing. Dani did my manicure/full set. I showed her an image of what I wanted for color & design..she went above & beyond to get the look I was looking for. My eyebrows were done by one of the owners she knew the shape I wanted & nailed it. You must see for your self this place makes you feel like you are a millionaire but not at a millionaire cost. I paid $73 (not including tips) for an amazing pedicure, most pleasant manicure/full set & eyebrows. They take their time, no rush & that I loved!!! read more

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3rd time here, and already looking forward to my next time back! Decided to try the colored powder dip and gotta say I'm loving it. Bit pricey compared to gel, but worth the money given its durability! read more

Illusions Nails & Spa - Silver sparkles! Powder dip set - Nail Salons Near Me - Saint Lucie West, Florida

This nail salon has to use some type of cheap product because for the past three times I've gone here my fingers swell up become itchy and then I see redness and irritation around the nails. read more

Illusions Nails & Spa - Illusions nail spa - Nail Salons Near Me - Saint Lucie West, Florida

Wonderful experience today at Illusions. Holly did my nails while Kelly did my pedicure. I am very pleased! This was my second time there and I haven't been disappointed. read more

Illusions Nails & Spa - Nail Salons Near Me - Saint Lucie West, Florida

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poor trained nail person... my nails were all crooked and uneven.. had bumps all over the nails that were not filed,. she even used nail polish to apply the healthy nail powder instead of the proper liquid... and their prices are bait and switched.. beware of this salon read more

Paul was awesome. I read previous reviews. But ignored the negativity and gave them a shot. Fast service. Pail was awesome and did a fantastic job! Don't always believe in the bad...there is good out there! Thanks! read more

I've had two pedicures here, both by different people and both weren't bad. I would go back for a pedicure. However my first time getting healthy nails done was at Illusions and I thought it was normal to have bumpy nails and decided I probably wouldn't get healthy nails done again. I gave healthy nails a shot elsewhere and they came out amazing and not a "bump" in sight. read more

I've been going here since before the grand opening - a few years now. Always loved them, although I wasn't always 100% satisfied with the work done. But I stuck with them because I liked them. Then, about 6 weeks early, I made an appointment for the day before I left on a cruise. Very important to me to have my nails perfect. I reminded them about the appointment twice in the interim. I walked in a few minutes before the appointed time - both the manicurist and pedicurist (the only ones I will use) were tied up with customers FOR ANOTHER HOUR!!!! I'll never go back, and my bill plus tip was routinely $70-75 every 2-3 weeks. I just felt very insulted. (Don't know why this says San Francisco -- I'm in Port St Lucie.) read more

If you haven't been to illusions, it's really quite lovely. They also are very hygienic. They put a plastic liner in the foot basin, so it's especially clean. The decor is beautiful too, and the staff is polite. 12/5 update. Lowering to 3 stars...I had a hangnail that was trying to heal on my thumb which I pointed out to the manacurist before she started. She was rough with me and ended up making my thumb bleed. First time she had it I said ouch. She did not apologize. The second time she hit it with the filer it started to bleed she did not apologize walked away to get some type of liquid to put on to stop the bleeding when she did come back she did apologize but I felt like she was being rough with me. I don't know why.She was also in quite a hurry because a friend was waiting for her to go to lunch... my gel manicure didn't last barely a week I had a pedicure that day too so with tip I walked out of there paying $60. I am not going back. Also this past time they did not put the plastic liner in the footbath. read more

Illusions Nails & Spa - Pretty decor - Nail Salons Near Me - Saint Lucie West, Florida

Here on vacation and I needed to get my nails done as my old gel set were coming off. Love the interior and this place is super clean. I dont know what the other posts were talking about because i recognized the brand that they use and it's good quality ( I get my nails done monthly back home). Love love the customer service! read more

This was the worst experience ever. I had tears running down my face. If I could title my experience a movie caption it would be #GETOUT. I asked for short coffin nails. If the nail tech did not know how to do this shape she could have told me. I didn't even allow her to finish painting them I was so disappointed. These were supposed to be my birthday nails. I left unhappy and late to my birthday dinner. On top of that no one said anything while I cried after the nail tech had cut me. I don't know if the owners were there but they did nothing to correct the experience. One of my nails is glued to my skin. It is actually glued to my skin so now I have to get them completely done over. I was over an hour late to my birthday dinner for crooked nails that I hate. I am so disappointed. If you do happen to go here only go to alisa. read more

Illusions Nails & Spa - my nail tip is glued to my skin - Nail Salons Near Me - Saint Lucie West, Florida

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Super clean and great layout! My fiancé and I love a good pedicure! He was in heaven! I only gave it 4 stars because my polish didn't last very long and the nice lady who did mine was super thorough, except I told her my feet were sensitive and she was a bit too thorough (eeeeek) -- but I know lots of people love that!! So I would go back but be more vocal about comfort. read more

This place has terrible customer service! My mom and I had made 12:30 appointments for pedicures, we were were at 12:20 & they made us wait until 1. This lady walked in at 1:03 with a 1 o'clock appointment & they attended us first! TERRIBLE TERRIBLE read more

Just know when u ask for something specific. U might not get it. You will be treated as such an outsider to them. Ask for a specific tech. Not available till noon. Ask for another tech was told they all had appointments. I honestly felt if my race was different I would've been seen by another tech. I am humble and understanding. There was one lady in the chair. I left and sat in my truck and watched no other people came and I even called and the owner answered and said yes there's techs available and anyone could do it. So I went back in the owner did my nails she didn't know I had called and all the other techs were just sitting around no appointments or nothing. Maybe if I was a different color maybe it would've been different. Funny part another lady came in and set an appointment at 11:30 with tech I requested but I was told he didn't come in till noon and had to call back. Color always matter and I am not talking about money. read more

Love the set of nails Holly did for me! I didn't know what I wanted exactly... gave her a few ideas and she "nail-ed" it (...get it...nail...) I absolutely loved their shop design as well! Soooo relaxing. I am also sort of a germaphobe... so my standards of cleanliness is high to say the least... Illusion's Nail and Spa was pretty much sterile! They constantly sweep and obsessively wiped down their counters and tubs. Super impressed. Can't wait to come back for more! Thanks Holly!! read more

Great brand new nails salon. Took my best friend here and she loved it!! Her nails are funny and hard too work with too! The technicians are truly skills and wont stop untill you are fully satisfied. They serve drinks and play really nice relaxing music too! Will definitely come again! Thanks guys! read more

First time here saw Paul and he was awesome. Very clean, no strong chemical smell for anyone who is pregnant. Enjoyable!

I love coming to this salon and having Celeste do my nails. They always come out perfect. Thank you Celeste! The salon is always clean and friendly. read more

I initially went into Illusions to get a next gen mani and pedi less than 2 weeks ago. During my pedi a couple of seats down a nail tech of the salon was training a new nail tech to the salon on how to do a pedi. It was so stressful to the point that the new employee was on the verge of tears. This is everything but what I look for in what should be a relaxing time. Then the same nail tech that was training stoped to do my next gen mani. She did not look to see if I had any cuticle or anything. I am not sure if she needed to do another layer of the powder, but within a week I had to go back twice to get 4 nails fixed and yet another nail has now chipped. I have never had this issue and my nails usually last me around 4 weeks. I refuse to go back a third time to get nails fixed. I will give them credit that I have not had to wait to get my nails fixed and they have done it without a problem otherwise I may have give it a one star or less. read more

Holly shaped my eyebrows beautiful as always and shaped my nails like no other nail place could do. I asked her if she had a really good person to do a French pedi . She recommended Angela and wow she was excellent!!! I'm from New England and very picky~This place is the best!! read more

My husband and I came in for pedicure and I had healthy nails for myself on my fingernails . What a beautiful clean salon! A relaxing experience and they did a very professional and lovely job on my nails, my husband enjoyed the experience as well! I have been going salon to salon trying to find a place that is clean has great customer service and a positive environment, I am thrilled to say I have finally found that place!! read more

This nail salon is terrible went here because I was in a pinch and would have been better off with my 2 week grown out nails

Walked in to get 1 nail fixed, because I split it. Asked for them to soak it off, Paul got upset with me left me to go give a girl a pedicure. I thought he was going to come back so I waited for over an hour. Finally, the guy that sits next to Paul told me the owner lady that sits at the front will do my Nexgen. Paul never came back to tell me, instead talked in Vietnamese about me complaining because I asked him to soak off the entire Nexgen polish instead of trying to fill the rest of the nail with the powder which is what he wanted to do. They were very rude & disrespectful to a regular customer. The only person I like in that place is Joanne which was the whole reason why I even went back. Will never go back!!!!!!!! The pedicure I got a few weeks ago was horrible, the guy screwed up my toenail and cut it to narrow. Waste of money & time don't go there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more