This place is a must go to Spot for all your wireless cell phone needs! I brought my Phone to be unlocked one day, the owner was very Kind and very transparent in which is not normal in society today I strongly Recommend utilizing their services! Spot on Top Notch service! Thank you Shawn! read more

Image Wireless - iPhone 13 Pro - Mobile Phones Near Me - Los Angeles, California

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Came in with a computer problem, and my computer was quickly attended to fast and efficiently!! I highly recommend image wireless for all your computer and cell phone service needs read more

I woke up on a Saturday morning with my iPhone 15 completely malfunctioning. It would not connect to WiFi or cellular data and would shut down every two minutes. Absolutely nothing had happened and there was nothing I could think of to fix it. Then I came to Image Wireless. I was expecting to pay a fortune get it repaired, but Shaun told me what I really needed to do: use my Verizon warranty and get a brand new phone for no cost. I immediately knew I was in the right place. Although we faced some trouble transferring my data (which Shaun handled better than I could ever), everything moved so smoothly. Everything was worked out with Verizon, my data was safe, and I got a truly spectacular deal. Hands down, my best experience getting my phone data recovered and phone taken care of. I HIGHLY RECOMMEND IMAGE WIRELESS! read more

Repair plus - Mini-Master Class in Smartphone Optimization. "What happened: I dropped my phone on a Friday morning, and the screen went dark. I could still hear music on my Bluetooth, so I knew that the phone worked, but I couldn't even turn it off. How I felt: I was desperate to get it fixed. Without your smartphone, life gets complicated pretty quickly (no calls, no texts, no navigation). I looked online for a phone repair place and found one with good reviews, Image Wireless. I rushed down during my lunch period, thinking this should be quick. And that's when I had the pleasure and good fortune of meeting the owner, Sean. I didn't know I'd cracked the screen until Sean pointed it out. Well, how hard could that be? Well, it is not hard, but it is not quick if they don't have your model of the screen at the store to replace it (by the way, I didn't even remember what model of Samsung I had. Let you know how on top of my tech I am). The screen had to be ordered. So now I'm starting to have a minor freak out. Long story short, Sean walked me through the process, gave me a loaner phone, and arranged to get my old phone the following Monday. He spent the time to set me up with the loaner phone and gave me some advice on managing the device better. Come Monday, I give him a call, and yep, my phone is waiting for pick up. That's when the really amazing thing happened. After I got my phone, Sean spent something like 30 minutes, maybe even 40, optimizing my whole phone. He helped me reorganize all of my apps, delete those I wasn't using and just created visual clutter as well as sucking processor power, and basically gave me an intensive overview of how to get the most out of my device. What an unexpected and very much appreciated bonus experience. So, do I recommend this business and its owner? That would be an 'Absolutely yes.' Cheers!" read more

Got the job done pretty quick. Parking is difficult in Westwood, and he did try to upsell me a very expensive screen over which I declined. Instead, I bought it on Amazon for $5 vs the $50 he was going to charge me. If you want to fix a cracked phone screens, I recommend his service. But be sure to check prices elsewhere before you purchase any add-ons. read more

Shawn is an absolute legend. Super personable and always willing to help. He fixed my MacBook a few weeks ago when the Apple Store wanted to charge me double what he did. It's been working great, no issues at all. If you need help with ANYTHING tech related go to Image Wireless, dude is a pro and will show you the care you deserve. read more

Honest, polite, professional, and fast service. Real OEM products. Purdy (big) friendly doggy.

I can't say enough about Image Wireless and its proprietor Shawn. I had a very bad password issue with my iPhone 13 and could not open it. I spent hours an Apple Store, during which several people tried and failed to fix it. Ultimately, I was told that they simply couldn't and wouldn't be able to fix it. Based on a recommendation I went to Image Wireless. Within an hour my phone was working. Really bad Apple, really good Shawn and Image Wireless! read more

Don't look at the rest, Shawn is the BEST!!! He's fixed several glitches with our iPhones multiple times. Shawn is efficient and a master tech at getting your cell phones up and running-typically while you're waiting, even if it's an extended wait time you'll walk away an extremely happy and satisfied customer!! read more

Shawn was very friendly! The service was fast and aside from just fixing my Iphone 11 screen he took the time to explain to me why it had broken and gave me tips on how to prevent the screen breaking again. My screen is working perfectly now and I would definitely recommend going to Image Wireless for any phone repairs! read more

Sean is on point and knows what you'll need. He stocks just about everything and can get whatever is needed and installed within a day.

Shawn is the best!! Went to the shop to just look at a possible new phone but with his supreme knowledge and great guidance, I knew I had come to right place and bought one right then. I will go here from now on for any of my tech needs. Awesome help, thank you so much!! read more

Once again, TECISH was a lifesaver! I reached out to Shawn in a true crisis. I need to have the fix phone fixed ASAP. He agreed to meet me at a gas station in between both of us and fixed the phone within 10 minutes of my arrival. He will always be my first call when I need to get my phone fixed, and he absolutely should be yours too! read more

I was absolutely amazed at Shawn Pak! My phone went for a swim on accident and it didn't have a chance to back up because I didn't have wifi during my vacation. I had already mourned the loss of my photos, but I thought I would give data recovery a chance. I'm so happy I found image wireless. Turn around time with success was 24 hours! I was soooo impressed. I have tried data recovery with other companies with other items and I have always been let down. But this place delivered and I'm so happy i got my pictures back!!! read more

I had the best experience with Image Wireless as I had my Samsung totally bricked by a virus and i was shocked to see how fast they were able to remove the virus and get my phone up and going!! Working at UCLA and making sure you have the right people who can resolve issues like I had is so revealing. This place is the best!! read more

Image Wireless - EMERGENCY MOBILE TECHNICANS - Mobile Phones Near Me - Los Angeles, California

Shawn and his team @ Image Wireless saved me!! My iPhone 7plus suddenly froze. I tried EVERYTHING I could possibly do to retain all of my important notes, memorable photos, notes and Apps. After speaking with AT& T to reach a resolve the only advice was we can issue you a repurposed phone and you have to pay a deductible., to which I agreed. I received the repurposed phone tried to reinstall all of my important information to no avail...2 weeks and traveling to five (5 ) AT&T stores later. It was suggested that I seek Shawn for advice. Just like that...my phone debacle was transformed and fixed and at a reasonable fee!!!! Phew ....For any phone, iPads, laptops, desktops problems/concerns, I highly recommend this place to EVERYONE as your 1st & last top!!! read more

Image Wireless - Mobile Phones Near Me - Los Angeles, California

Simply the best computer store as my screen was Cracked and I need it back for an important presentation. They were able to have my Mac book pro screen replaced the same day and gave me a better price than any store I called within Los Angeles. I live these guys as they are real professionals... Not me...Different Linda read more

Image Wireless - My new Mac book pro screen replaced the same day I brought it in - Mobile Phones Near Me - Los Angeles, California

I can't express how amazed I am with service and quality at Image Wireless. My brand new iPhone 12 Pro Max was left on top of the car as I drove away as I was rushing to work and coming back to retrieve it from 30 minutes of cars running over it, it was destroyed. I came in to Image Wireless and Shawn made me feel as ease as I had a loaner phone within minutes with all my contacts and emails attached. If you're looking for a place to get your phone fixed right and to be at ease and comfortable rest assured that Image Wireless is the place. Thank you for the great job and service Shawn!! read more

Image Wireless - Mobile Phones Near Me - Los Angeles, California

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This is by far the best tech place there is. They actually care and use the actual factory tools and resources for repairs Shawn is like family with the care of your needs I highly recommend without any doubt. If I could give I would 10 stars. read more

Amazing place to come service or anything cellphone related! Sean is exceptional at his trade and will make sure your needs are attended to. He will guide you three all phases of cell service. He makes difficulty situations quite comfortable. Honest all the way and will let help you with any and all issues. His dog Luna is also awesome and a playmate of my dog. read more

He is a con man and a thief. Sold me an old used phone that was out of warranty despite his assurances it wasn't He said it was new but checking the serial number with Apple showed it had been in service years prior. I've sued him in court twice and won but he won'''t pay me. When I went to collect, he chased me away with mace. STAY AWAY1 read more

Great and fast service! They were able to provide same day service to fix my speaker. Everything is as good as new!

The owner, Shawn Pak, is incredibly knowledgeable about all things cellphone and personal electronics related. He has been my 'go to' source for my family's cellphones, iPads, laptops and repairs for over 5 years. Super satisfied! read more

Shawn Pak has been my "go to person" for over 20 years! Whatever issue I may have with a phone, computer, iPad, etc, Shawn seems to be able to help me sort it out! I only buy my equipment from him for our personal use and business of course. He is extremely experienced and he is also such a nice guy. I see how he helps people who stop by his store, sometimes for free if it isn't complicated. Really highly recommended and I think I overheard that he gives a discount to UCLA Students (maybe all students??) read more

Image Wireless - Don't get all upset!! I asked Shawn to remove his mask so I could see the smile!! we were the only ones in the store and we had a mask on! - Mobile Phones Near Me - Los Angeles, California

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I have been a customer for many years. Shawn, the owner and his staff are honest and clear in their recommendations and suggestions. Shawn always gives you the good and bad news and the cost of the repairs. I have purchased at least 5 iPhones for myself and my work. I can call him and ask him to help me with a problem or an issue and he talks me through it. He is also open everyday and into the evening. Today he cleaned up my MacBook Air and gave me more memory all the while making suggestions for apps and shortcuts. He has also fixed my Samsung phone for foregin travel. He carefully checks for updates. I feel very secure knowing that I have a back up phone for use in Spain. I believe he has the best technical skills in the business. My family and I rely on his expertise. He has most every cell phone available to purchase and review. I am a satisfied customer and would not think of purchasing a iPhone, laptop, earbuds, or Bose Headset any othe place. Westwood is an easy place to park and vist. read more

Image Wireless - Shawn Pak, Image Wireless - Mobile Phones Near Me - Los Angeles, California

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This place was so so helpful! My computer broke at the hinge and it was fixed extremely quickly. They ordered a part to fix my computer and it looks brand new. I then had a separate problem with screen calibration and Shawn helped me twice. Image wireless offers a student discount and I can't recommend it enough to UCLA students or anyone in Westwood. read more

Got a refurbished iPhone at the price of a new one. My fault for not buying out of the box. And no, I'm not reviewing the wrong store. I came here for years and made the mistake of trusting that Shawn was honest. Now I know. Ps I am not a competing business, I am a ripped off customer read more

Had iPhone 12 repaired , solid place, very fast. Great man working here, great service, and nice to chat with. read more

Sean and his team did a truly superb job on my Google Pixel 4XL. Google parts and a solid screen protector make it feel even better than new. I can't recommend them highly enough read more

I went to Image Wireless for replacement glass for my iPhone. When I mentioned to Shawn that Verizon had not been able to port my number from another provider, he said "I can fix that!" and he did, on the spot. I watched how he navigated Verizon's customer service department. He definitely knows the system inside and out. He updated my phone's software, and he explained to me things I did not know about purchasing cellular service. I recommend Image Wireless if you need to buy a phone, or to establish cellular service, or if you need a repair, or even if you just need advice. Shawn enjoys being part of the UCLA and Westwood business community, and you really can't go wrong by just stopping in and telling him what you need. read more

Sean, the owner of Image Wireless, is an impactful and dedicated servant to Westwood. Image Wireless has a 33 year legacy in the Westwood Village community, helping college students and businessmen alike. Not only is Sean the phone repair man in Westwood (don't bother with the other two shops on the block), he gets phones where they need to be. Sean has repaired phones of mine with: - water damage - screen damage - phone snapped in half & has assisted me to: - switch carriers - find the best phone plans - transfer data between devices . Give Sean and his dog Luna a visit if you have any technological issues. Sean is an expert with phones and will service yours as needed. You'll thank me for sending you to Image Wireless. read more

Shawn went far and beyond to resolve my problems. Can't give too many stars. Thank you so much.

There's usually a wait. Most people walk in and know Shawn. He's easy going and is aware of his supplies. He's quick and careful when he's doing his work. He's been quite helpful with minor problems and, also, is aware of how to solve major issues as well. I'm satisfied with his work. He's also got a perceptive dog with him. So, be aware. read more

Went in there and got great customer service, fixed my phone within 20 minutes and gave me a good discount, definitely will come again. Went above and beyond and had a great dog ! read more

Love this place of business..customer service is honest & straight to the point. Shawn you're my 1st go to when it comes to phones, computers & technical issues!! Keep up the great work man!! read more

IMAGE WIRELESS, INC.'s owner Shawn even stocked the battery for a 2009 Lexus electronic key fob. The customer Janice was planning to buy it and try to install it herself. So bad!!! But Shawn asked to return with her electronic key fob soon, then he would install the new battery into the key fob. Then he would charge her for the working unit. Now that is service! read more

Shawn is professional and very kind. He will tell you what you actually need and will not try to rip you off. I had to fix my front screen before trading my iPhone 11 Pro Max. Originally, I asked for front and back but he recommend me to change the front only. He has the best parts ( original screens and not cheap ones). It only took him and his team 30 minutes to fix my screen. Nearby is bunch of restaurants and coffee shops that you can wait while they fix your phone. read more

Shawn never ceases to amaze me. This is the 2nd time he was able to bring my cell phone "back to life". He's amazingly patient, warm, funny, and obsessive about cleaning up all unnecessary apps from the phone. I can highly recommend him for any and all phone repairs. read more

We had a broken down computer with a full water cooling loop and 2 GPUs that had been broken for some time. The loop was broken and leaky and we had tried a few times to fix it. Took it to Image Wireless and they managed to get it working again perfectly! Good as new! I was very impressed by how quickly they were able to get it done and to top it off the final price was very reasonable for a project of this size! Thanks for the hard work and getting our GPUs working again! read more

Image Wireless - Mobile Phones Near Me - Los Angeles, California

Shaun is a good guy and friendly. He is fast and neat. He informs all details before he starts. So no suprises. But it seems little pricey.