I decided to give Big Al's another try 6 yrs later. My Children and I attended this time and we had…read morea much more pleasant experience. We went bowling, bought snacks, shoe rental and spent an additional $132 on 4 game cards with convenience fee. Bowling was fun although we had to ask an attendant to remove the bumpers. They appeared to be on all lanes and was a very intense process to get them off. Also we had a wonderful snack attendant who served us initially when we got there. I did not catch her name but she had long braids and suggested a pitcher of soda for our family as a better value than 4 standard drinks. I do want to stress that this is a cashless business and I do not support digital only businesses. I purchased summer bowling passes for my teenagers for a killer deal but am concerned on how they will be able to purchase snacks if I'm not there with my credit card but I believe there's a machine that converts cash into card. I'm not certain if that's what I heard. They had a lot of fun games for all ages to play. Beware as per usual to most Arcades with the exception of D&B's in my opinion it's going to take several $100's if not $1000's of dollars to obtain a decent prize. Unless you win jackpots. My boy's plan to save their tickets until they can get Something they want. There were a-lot Of teenage congregant's as usual to any arcade. One group threw an empty game card at my shoulder and were laughing when I looked up. Nevertheless it was a fun time.

I've now been here twice to bowl, and unfortunately both experiences were frustrating enough that I…read morewon't be bowling here again. Both visits had the same issue: the group next to us had no sense of bowling etiquette, and it was never addressed by staff. Their parties were oversized and ended up spilling into our space sitting in our seats, placing drinks on our table, and generally taking over the shared area. On top of that, their kids repeatedly came over to our lane, touching our tablet and interfering with our game. It made it really hard to enjoy what we paid for. What made it worse is that both times, the groups next to us were visibly drunk. That kind of environment might be expected at a bar, but when it starts impacting other guests' experience especially families it becomes a problem. There didn't seem to be any staff intervention to manage the situation or maintain a respectful atmosphere. Another frustrating point was the check-in process. I brought my own Brunswick bowling shoes, but I was still told I had to rent a pair anyway. The employee even said I could "just do whatever with them," which honestly makes no sense and feels like an unnecessary charge. Policies like that don't feel customer-friendly. To be fair, Big Al's is a fun place overall. The arcade games and general hangout vibe are great, and I'd still come back for that. But the bowling experience itself just isn't worth it based on what I've experienced. There's definitely room for improvement staff should be more proactive about enforcing basic bowling etiquette, making sure groups stay within their assigned seating areas and respect neighboring lanes. Better monitoring, especially when alcohol is involved, could help prevent disruptive behavior. Clear limits on group sizes per lane, ensuring kids stay within their own lane, and revisiting the shoe rental policy for guests who bring their own equipment would all go a long way in improving the experience. There's definitely potential here, but the bowling side needs better structure and oversight.

Great vibe for the community especially if your watching the FIFA World Cup…read more Happy hour is Monday thru Friday from 3pm to 6pm with special from $5.00 along with great food options.. The service is friendly and atmosphere it's a great place to unwind after a long day at work. Work, Fun And Play Whether you're meeting friends, catching the game, or simply looking to relax, this spot delivers a great experience. Tell them Team Smiley sent you

I've been to Punch Bowl Social a few times. After work with friends and even on a date with my wife…read moreand it's always a good time. The place itself is huge with a really fun vibe, making it a great spot to hang out, grab drinks, and just enjoy the atmosphere. Food is pretty decent, and overall service is good. The staff definitely works hard, especially the bartenders. That said, during busy hours, it can be tough to get their attention. You kind of have to be proactive and flag someone down if you want another drink. Because the place is so big, drinks can take a while to come out. That being said, their lemon drop shot and Mexican candy shot are actually really good and definitely worth trying. Still a good spot overall. Just don't come thirsty and impatient during peak hours.

Big space and lots of fun for our group for DDR and other participation games plus arcade stuff…read more Separate room for pinball was good touch, with benches for those watching. We especially liked the projection of some of the games on the wall above. My sister entered a pinball tourney and people were friendly. Beer on tap in the back was great. Food Hall right next door. sorry I didn't pay attention to prices. you purchase a gaming card.

Had a great time. Went last week on cinco de mayo loved that they had a special drink menu for the…read moreday. I had never been but I enjoyed the amount of games that they had and I feel the point price per game is pretty reasonable.

Jacob and Santiago you guys rock! Came here for a birthday party and the service he provided was…read moreamazing! Jacob handled a whole party by himself and he was so patient. Not that there was any issues, but it can be overwhelming On the other hand, there was an unruly father who would not take no for an answer. Santiago had to get the manager and security because some dad was arguing with the poor employee about not letting his son go on a ride because he was too short. The manager came with security two separate times and he still would not listen. Thanks Bullwinkles , thank you for keeping us safe!

My wife, son and I recently visited Bullwinkle's in Upland for the first time and our experience…read morewasn't that great. We had taken our son to go use the batting cages and when we got to the counter there wasn't anyone to assist us with getting a bat or hat. We waited a good 10 minutes and when we noticed the person who was supposed to help us was out there batting while he was working. I had to go to the front counter to go complain because it wasn't fair for us to be waiting so long. Another thing that we didn't like was if you have Schools first debit card for some reason they couldn't take it. The good thing was we had cash with us, but if we didn't we were going to be screwed. All I got to say is they have to work better with customer service.

We hosted my son's end-of-the-school-year/hello summer party here, and it was a huge hit! He…read morespecifically requested this laser tag venue, and it definitely did not disappoint. Deanna, the owner, was wonderful and made sure everything ran smoothly and that we were well taken care of from start to finish. The staff was friendly, attentive, and always available when we needed something. The kids had an absolute blast with two rounds of laser tag and loved spending time in the arcade afterward. We were also pleasantly surprised by how good the pizza was! The facility was clean, well-maintained, and perfect for a group of energetic kids. We couldn't have asked for a better party experience. Highly recommend for birthday parties, class celebrations, or just a fun outing!

As a small business owner, it is difficult to find a space in Chino Valley for a team meeting…read moreoutside of the work space. I also love supporting our small businesses in our community. We recently held our annual employee meeting, training and celebration at Infuzion Zone, and it was a fantastic experience from start to finish. The owner was extremely helpful and went out of her way to ensure we had a safe and welcoming space for our team to reflect on last year's accomplishments and plan for the coming year. The facility was spotless and having access to a private room made our meeting both comfortable and productive. After our meeting, we were able to unwind and celebrate together by playing some classic arcade games, which was a fun and unique perk. We didn't have enough time to play a game of Laser Tag, but we will plan another outing to get our game on. The combination of a clean, well-maintained space and the thoughtful support from the staff made Infuzion Zone the perfect venue for our event. Highly recommend for company gatherings, team-building, or any group celebration. Thank you Infuzion Zone!

Good people, decent prices (market value) convenient location. I'll definitely shop there againread more

Came in for my husband's birthday to browse trading cards. Definitely a decent selection of Magic…read morethe Gathering cards. Unfortunately, they didn't have the card that he was looking for but he was super excited to find a Doctor Doom Magic the gathering deck box. The two staff members were super friendly and willing to answer the questions we had. Definitely close to us so I'm sure we'll be back.

I go with my nephew he fn loves it. There used to be a gaming place similar to this back in the day…read morethat I used to live at. Snacks see affordable drinks affordable. My computer was super fast really no complaints. I remember back in a day that used to be douche bag kids, but everybody was stuck to themselves, which is good.

This place is open 24/7, not to mention has great pc hardware rtx5070 video cards. Fast internet,…read moresnacks and has a Starbucks and Pizza Hut next door. The prices are cheap. It's right off the freeway. LAN party hot spot. Definitely recommend coming here if you like gaming.

Came here with a group of friends to watch the Mexico vs. South Korea World Cup match, and we had a…read moregreat time. The best decision we made was reserving a table ahead of time. The place was absolutely packed by game time. When we arrived, our reserved table was ready and located right in front of one of the large screens, which made for a great viewing experience. Walk-ins were still welcomed, but they were seated in other areas. I also noticed that some people who had reservations but arrived late ended up standing by the bar to watch the game. If you're planning to watch a major sporting event here, definitely show up early even if you have a reservation. Food was decent. Drinks were decent. Nothing really stood out, but everything was solid enough for game day. The atmosphere was great and it was a fun place to watch the match with friends. My biggest issue was the automatic 20% gratuity. Yes, they were able to split our party of 14+ into five separate checks, which was appreciated. But automatically charging 20% on every bill felt ridiculous considering how packed the place was and how mediocre the service was throughout the night. The staff was clearly overwhelmed, service was slow, and getting attention from a server wasn't always easy. It felt like they were operating beyond a comfortable capacity (well over maximum capacity). I don't mind tipping well for great service. In fact, I usually do. But an automatic 20% gratuity for average-at-best service felt excessive and took away from an otherwise enjoyable experience. Overall, we had a great time. The game-day atmosphere, large screens, and reserved seating made for a memorable experience. I'd definitely come back to watch another big match.

The manager, Adam, was amazing. After having a bad experience in getting some type of customer…read moreservice at the Irvine Location, Adam heard the issue we had and resolved it by getting us an unlimited card for the day. Long story short, there was a network issue nationwide at DnB yesterday, and the best the manager did was give us a $10 credit. Keep in mind, I had an unlimited card that I paid for and yesterday was the last day to use it. I planned on staying there with my daughter for at least 2 hours, but that was cut short because all we got was a $10 credit which was done in less than 10 min. However, Adam, was able to make things right and even though my unlimited card expired today, he was able to get me an all day card to use. Excellent customer service!! Give that man a raise and because of him, we will continue to spend money here at Dnb!