Very good service by avat avatar my kid like it to much we…read morewill back It was enjoyable

Amazing wonderful service thanks to Avet. Overall excellent service and highly recommend for a big…read moregroup.

This place is actually pretty cool! Very safe and secure. Reservations online required for entry…read more They do not take walk ins. There's parking directly next door to this place. It's very easy to mess but if you drive slowly, it is literally right next to the building. You turn in and there should be a wellness center on your left. Continue to go forward and turn left and the parking garage is there. It has multiple levels going down. It's typically about $1 for an hour and no they do not validate. There is free parking nearby in another garage but for a dollar to be able to walk up and be right there is much better in my opinion. When you arrive, you call the phone number on the front door and they come unlock the door to let you in the inside. Has multiple VR experiences aside from VR room itself. There are multiple spaces so more than one group could have an experience at the same time. Once you sign the waivers, they take you back to your space that is reserved and put the headsets on for you. After putting on the headset to your timer starts and you start your gaming experience. Pretty easy to understand instructions from the game guide. Just try your best not to walk into any walls and respect the boundaries. It's a lot of fun. Sometimes the airflow is not great so you definitely feel sweaty on your face but other times they'll turn on the fans and it feels good the whole time you're there. Definitely great for less active activity but still very engaging. They don't really explain the game to you and kind of leave you to figure it out on your own, but the games are not super complicated to understand. The game guides are pretty nice and quick to help out with technical issues. You cannot hear other games that are happening at the same time as you. They are there and the space is open, but VR headset quickly muffles out any other sound so it's very easy to focus on your own game. Great place if you don't have anything to do for an hour in the afternoon. And it's so close to the 3rd St Promenade that you can walk over and experience that when you're done. We typically like to walk over to Go Greek on Ocean Avenue afterward for a fun FroYo snack.

This is the most unbelievable experience ever!! It is a must do... anybody that comes into town I…read morebring them to it.. the guys are great there

I've been coming here for the past year and I am NOT disappointed. At the beginning I thought it…read morewas a bit overpriced but then I realized the peace and cleanliness is totally worth it. We celebrated my son's 2nd birthday last September and everyone loved this hidden gem. Everything is clean and up and running. The staff is friendly and very helpful when it comes to time, we have the monthly membership and it's a total deal $39 a month for 3 months minimum (M-F 1hr) and we usually get 15 mins extra in each visit. Today we came in and noticed this gentleman,Suro, cleaning and making sure all the equipment is up and running, I've seen him multiple times, checking for safety and maintenance. I feel really comfortable leaving my kids in this playground. I am a fan of this place! Tip: You can bring your own grip socks or pay $5 for a pair. There is plenty of FREE parking.

I visited Jumping Club recently and was concerned by what I witnessed. From my experience, the…read morefloors did not seem to be adequately monitored. While there, I observed a couple near the bungalows kissing and groping each other in a children's play area while their kids played nearby. What was most concerning was that staff did not appear to address the situation. I also noticed that many of the employees assigned to the play areas were sitting down and talking among themselves rather than actively monitoring the floor. As a parent, I did not feel comfortable having my children around that type of behavior in a family-oriented environment. Because of this experience, even though we are locals, we have chosen not to continue giving this business our support. I believe closer supervision and more attentive staff presence would help create a safer and more appropriate atmosphere for families. This was our experience and a reply/justification attempt will not change it.

it was an amazing experience.... My first "VR" experience and I would definitely recommend it…read more... The staff was very accommodating and friendly.... Thank You.... Kj. Brown

We went to Sandbox VR in Woodland Hills tonight at 9:10 PM to use a $330 credit we were given from…read morea previous visit because that experience was terrible, everything was broken and glitching. They acknowledged how bad it was at the time and issued us a credit. When we arrived tonight, we were told our credit had expired. That made no sense considering it was issued because of system failures on their end. After asking the employee to contact a manager, they said they would "honor" only half of the credit $165. I don't understand why only half, when the original experience was completely ruined due to their equipment not working. We paid the remaining balance and proceeded with our three booked games. From the moment we were assigned our VR host (Austin), it was clear he was frustrated and bothered. The first game wouldn't load properly and took a long time to get running. There were constant glitches, delays, and technical problems just like our last visit. Instead of being supportive or apologetic, the host kept making negative comments, complaining, and even using profanity under his breath. It made the whole experience uncomfortable. We weren't rude. We followed instructions. At one point I even told him, "We're not here to annoy you, we just want to have fun." He didn't respond. By 10:45 PM, over an hour and a half after arrival, we had only managed to complete ONE experience because of all the technical issues. When we asked about a refund for the two games we couldn't properly play, we were told they don't give refunds. The only option was to reschedule. There was no real apology for the inconvenience, no accountability for the repeated technical failures, and no effort to make the situation right beyond rescheduling. We were even told that the previous staff member "shouldn't have accepted" us for three games and that the host just wanted to go home. At this point, it feels like customers are inconveniencing the staff, not the other way around. We gave this place a second chance after a very bad first experience. Unfortunately, it was even more disappointing the second time. If you're thinking about spending your money here, I would strongly suggest thinking twice.

What a cool experience! My group was welcomed by Aster and some amazing acting to get us into the…read morestory. You were then led into the VR spaceship room, which was the most insane experience! The VR was done so well, and I really enjoyed the immersiveness and the storyline. I actually wish the entire thing could've been VR. I thought the excitement kind of dwindled in the room with the test tubes, and also when we had to go outside to the parking lot to the third section of the experience, which just wasn't as amazing as the beginning. Some points to improve would be a more cohesive storyline, and making a tunnel in the parking lot area so it doesn't break up the visuals. I love escape rooms and the last challenge was pretty elementary, so I can understand that for families but I personally would like a more challenging ending.

"To the moon, Alice!" What a cool experience from start to…read morefinish! Our group arrived and we were welcomed by Aster and the creator of the Lunar Light Experience, granddaughter of Apollo 14 astronaut Stuart Roosa, Danielle Roosa. Meeting her and chatting about NASA and her grandfather (famous photo of astronauts playing golf on the moon) was the greatest welcome ever. The experience started with a walk to a moon vehicle where we strapped on some VR packs and proceeded to excavate moon rock for blue light from a meteor. After that we met a mad scientist and a lovely robot. Got to play in the lab. The escape room aspect of the event was simple and we got it done quite easily. I imagine this would be great for families with kids too. :) The end, of course, exits through the gift shop where you can get some super cool astronaut stuff. Even Apollo 14 shirts! I highly recommend you stop by and spend some time in the moon! Also, make sure you get your space photo op! I wore the right jacket for that. ;) Ps: Free parking!

Odyssey VR was such a fun experience and I was honestly surprised by how reasonable the prices…read morewere. We tried a bunch of the different experiences, but the roller coaster was definitely my favorite. If VR makes you dizzy, they also have a bunch of games on monitors and Mario Kart, so there's still plenty to do. The food was also surprisingly good. Their wings were a 10/10 and they had so many good flavor options. The service was great too, everyone was really helpful and attentive. Overall, it was such a fun place to hang out and try something different.

Took my son here for his 10th birthday today. He brought a friend and we got the "All Day Pass"-…read moreit's $59 a person. This is our fourth time coming here and we normally do 1-2 hours. They've added some new things, which is awesome. This is THE ULTIMATE place for your gaming kids (and adults!) They have most everything! Pros: * Every time we come here it's super clean! I appreciate that. * Every employee has been very helpful, attentive to set up the VR for us, and has a great attitude. * It's super fun, and I think the all day pass is well worth the money! * They are chill about me (the Mom) sitting and working on my laptop at one of the cool tables. Cons: * The cafe is closed during the day (at least it has been every time we've come) They used to have a soda machine and if you bought time you got a free soda, which I thought was a cool perk. But that's gone now. Overall, we HIGHLY recommend Odyssey VR. If you haven't been, check it out! My kid loves this place!

My first experience with VR and it was incredible! Rickey was amazing and made the whole experience…read morethat much better. Definitely worth checking out!

Omg this was a dope experience. This is our second time coming and Vi was an amazing host! They…read morewere so supportive and attentive. gave off the impression that they enjoy working here. Eric greeted us at the door with such warmth and kindness. Now the room Dead Phobia was awesome! I've never experienced such fun with VR.

I can't say enough wonderful things about our experience at Zenesisx. I celebrated my twin boys'…read more7th birthday here with a few friends and we had an amazing time. Sophie took great care of us not only leading up to the event, but during our event as well. We had food catered from Dilly D (they deliver too!) and all the staff made us feel welcome. The staff were attentive to our entire group, never rushed us out, and they offered to clean up for us by the end. As far as the venue itself, there are sooo many games/stations and VR sets to choose from. The entire staff was also great with the kids, so naturally no kid wants to leave this place LOL. Thank you Sophie and team for giving my boys a wonderful birthday experience and taking the heavy lifting off this mama. We'll be back again soon!

Our family LOVES Zenesisx! My two 11 year old boys, specifically. A gamer's dream! Definitely a…read morevibe. We had my son's 11th birthday celebration here. 2 hours of unlimited play for 10 players (extra cost for additional players). 2 large tables. A huge birthday sign with my son's name on the big screen. A party host that will guide you and your party through party photos, birthday song and even 1 favorite song picked by the birthday celebrant for the cool lit dance floor. They also have an option for a loud confetti machine that goes off after the birthday song which is a great surprise for the kids. This is all coordinated with Sophie via email. Shout out to Sophie, who also was our party host! She's just as awesome as this place is! Planning was so easy because of her. Even the pre-party questionnaire thought of everything. You bring your own food/drinks for your guests (we opted for Costco finger foods to be easy). They supply paper plates, napkins, tongs and serving spoons. They also supply the 10 players cold drinks. Most importantly, they clean up after you. We currently have the X-pass (unlimited play) for both boys and are utilizing it to the fullest. We are here at least once a week for a few hours. We even take a break to bring in our lunch from Dilly's to eat at their large tables/benches. So convenient for wfh parents like me. I can connect to their guest WiFi and even plug my laptop on a nearby floor outlet. They have their own bathrooms. The entire place is big, well kept and clean. Lots of VR games to choose from. Additional games to choose from (not just VR). The equipment, chairs and benches are luxe and comfortable. The workers here are awesome, attentive and friendly. We love it here!