My entire experience was just fantastic. I came here for my boyfriends birthday and I couldn't have had a better time. The waitress we had was named Briana, she was probably one of the best server I've had yet! She was so informative and helpful when it came to the menu, everything she said was spot on. It felt like being at home. She made our first dine with Impastatos so memorable. The service and the delicious food will have us returning here soon. Also the atmosphere was beautiful and made us feel like we were in Italy, just beautiful. Priced well for what we got 100%. Definitely worth coming to have a great meal with great service! Xx Paige read more

This was our 2nd visit, about 7 months between the 2 times we were there. Both occasions we found the food delicious, plentiful, fresh and at a perfect temperature. Service was attentive without being overly so. Yelp reviews seem all over the place, which I find confusing. How can we have such a wonderful experience and others the opposite? But, we would recommend Impastato - especially the 5 course meal. A very good deal for the money. read more

I can only give this place 2 stars for the service . Our waitress was wonderful but The food was horrendous . I was really disappointed with my eggplant Parmesan. Hardly any eggplant , It was mostly red sauce and cheese to the point that the eggplant drowned in it. I had to dig to see where the eggplant was. This is not an Italian dish. My husband ordered meatball and spaghetti , he described the meatball being huge and cold in the center. Like it had came out of the fridge and heated in the microwave and placed in a plate to be served. We were given bread along with our entree but it was stale and hard n Butter was fake also. I will not be coming back to this restaurant. Worst Italian food read more

This was very nice dining experience all the way round. The restaurant is very nice, staff is great. Food - We had the fried eggplant appetizer. I am not crazy about this dish but it was the best i ever had. really light if you can say that about something fried and tasty. also had this artichoke heart dish with lump crabmeat shrimp topping. really good for dinner, I had the veal marcello - paneed veal topped with lump crabmeat, mushrooms, artichoke hearts in lemon butter sauce. Awesome. sauce was light and tasty, veal done perfectly. Generous amount of crabmeat, and mushrooms Friend had chicken pamesan, really good. other friend had eggplant stuffed with some kind of crawfish mix. He did not like it. dessert - blueberry banana pie, very good, homemade with a kind of cheesecake filling. i will be back read more

The staff here are extremely rude and u unprofessional, especially the owner Meca Impastato and manager Carmen. I was hired as a server as iv done this my entire life. I was only trained 2 days when majority of places it's 5 to 7 but that's okay because I learn quickly and have a lot of experience so I was barely there 2 weeks and made hardly any mistakes compared to the people who are there for months and years making a ton of them. One time I forgot to ring in an order when we were really busy but immediately let the kitchen know, another time I put table 31 instead of 32 this was before the food was brought out and I told the manager and it was easily fixed. I had trouble with wine at first so I sat it on the table to get it opened(other servers do it all the time). i know loNiger did it that way practiced and within a short time frame was able to open it without sitting it down. Carmen would tell me to do things regarding my table or in the kitchen that I was either already headed to do or had done. This was an everyday thing this woman wouldn't let me do my job that I was doing great at besides the few mistakes I made being so new. I'm a perfectionist so I decided to go talk to the owner about all of the harassment and gossiping where I can hear them as well as continuously focusing on me instead of their own tables I didn't need help so there was no reason for them to keep watching me to run back to the manager. I sold 3 bottles of wine my first 2 days and received a 100 dollar tip off of one table the servers found this out and were obviously very jealous because why else would people be so hateful? I asked my boss for feedback explaining to her that I don't understand what it is besides the things I named that I'm doing wrong she had no feedback besides stating we all make mistakes and then skipping me all night long not giving me any tables so of course I'm going to wonder when I keep seeing people walking in and I asked her she said don't ask me why go do something. I had been doing a ton I polished the glassware, set the tables, filled water pitchers and ran food all for 2.13 and hour instead of getting tables. I was fired for reporting the harassment which is known as retaliation. The food may be good but the servers do nothing but talk about customers too and iv seen food dropped on the floor and served. This place needs to be shut down. read more

I sent my son and his wife over to this restaurant for their anniversary. Typically it had been a good value using their five course meal. Apparently they are not offering the five course meal now, unless you " ask for it". It is still advertised on their website. Apparently now Impastato's is charging every course à la cart. My son and his wife got the equivalent of a five course meal but it cost them $60 more. These predatory practices took advantage of a young couple that couldn't afford it. I will not be Dining at this establishment or recommending it in the future. This is not how a reputable business behaves. read more

Fantastic! Being new to the northshore, we have been trying to find a good date night spot and I'm thinking we have finally stumbled upon it. The ambience was wonderful along with the service. We went on a busy Saturday night and after a short wait at the bar we were seated and greeted by our kind waitress. The food was absolutely wonderful. We shared the manicotti for an appetizer and for entrees my husband had the veal parm and I went with a pork dish. Everything was delicious and we were left with plenty for dinner the next night (it was all still yummy re-heated, too). I'd highly recommend this place to anyone looking for a great Italian meal in a romantic setting. read more

Pro's: Everyone enjoyed their food. We ordered a variety of items and none seemed to disappoint. The service was very good. We asked for recommendations and they were spot on. Con's: Allow plenty of extra time to get to the restaurant if you are going on a Friday night as traffic is heavy on Highway 22. The restaurant is located on a curve and is difficult to spot when driving from the east, especially in the dark. read more

We didn't get our food until 2.5 hours after we ordered lunch and half of the plates were either raw or well over cooked. The owner was a complete asshat when we complained and insisted it wasn't his fault and that is something we should accept when it comes to the restaurant business. I won't recommend this place to anyone. We paid for this meal even though we didn't receive all of our meals just so we could leave this place in less than 4 hours. read more

Took the family for my granddaughters birthday. WHAT A DISASTER. We had to ask for more water, and had to ask them to pick up dirty plates covering our table. Ordered a few glasses of wine and never asked if we wanted more - that's where you make the money. SERVICE WAS TERRIBLE. And took over 2 hours and still did not get all of our food. When it did come out good was luke warm. NOT IMPRESSED and made for a horrible experience for us all . ( ordered 5 course for each person at our table of 8) My husband did not even get his entree' so, they charged us à la cart for his food which was JUST as much as the meal deal. The owners son came to the table and did not care that my husband did not have his dinner. UNREAL. And said he would check the cameras to see what food he got and would not comp his meal because they brought him everything but, entree. Very unprofessional and will NEVER be back. read more

Went for a date night and was super impressed and pleased! After reading the reviews, I was skeptical; however, the experience was amazing! The service was superb! The hostess was very nice! Our waiter Daniel B. was on point! Super helpful, very courteous, and very professional! We had wine, HOT bread, great salad, and my girlfriend and I ordered the Veal Parm and Shrimp scampi. Very delectable and quite satisfying! We will definitely be back to try other dishes as the meNu was very plentiful! The ambience of the restaurant was very romantic and there was even a gentleman singing classic Italian songs! Wonderful experience overall! read more

I really don't understand the poor reviews. We almost did not go because of those. This restaurant was fabulous. We happened to go on Wednesday night with half price wines which was an added bonus. But the food was incredible. We had the 5 course menu. And carried home half of our food. The crab fingers were awesome. Hot bread was great dipped into this buttery sauce. The pasta was homemade and light. Beautifully made. Great Italian salad. My wife had the chicken Parm with capellini side. It was so good that we almost did not eat the lamb chops. That would have been a big mistake because the chops were amazing. Perfectly cooked and super well spiced. Then we had dessert that we took a couple of bites and took home because we were full. They were great. Banana blueberry pie and limoncello cake. Wow. But the best part of the experience was Tamra our waitress. She was amazing. Served us but did not hurry us. Great recommendations for wine and all the various dishes. She made dinner a wonderful experience. read more

The older lady hostess, with the jet black dyed hair, is rude. We didn't have a reservation and although the place was half empty, she gave us the worse table in the house. Almost like she was mad bc we didn't have a reservation. Thankfully our waitress was kind. The other waitress with the short hair was also rude. I guess she was helping our waitress because she was new. Now for the food. The food was pretty good. I ordered the veal and got 2 nice size pieces. One was tender and one was tough and chewy so it's a crap shoot I guess. We won't be back. Can't stand when the proprietors of a business act like you're doing them a favor by being there when in reality, it's the opposite. read more

My wife wanted to eat here for our anniversary. WOW, what a great choice that she made! She chose a 5-course dinner special with the entree being Soft Shell Crab Marcello. I decided on the Veal Parmesan. The smell and taste of my meal was "just like my mom used to make"! My wife was extremely satisfied. The service was tremendous. We will definitely be eating there again. I highly recommend this restaurant, so give it a try everyone. read more

Do the 5 course dinner - you will probably have to to take the dessert home but it will be worth it. Soft Shell Crab Marcello - my favorite dish! read more

This place is the biggest joke and the sorriest excuse for a restaurant in town. After mentioning to the manager that my steak was cold (after waiting over an hour and a half for it), I was told it was because "clearly we are busy tonight"; like that was justification for the whole issue. When I responded that this was not the first time I had received terrible service here, I was then told that I simply should not have returned if my service was so bad. Generally, I am the last person in the world to complain about anything at a restaurant but when you treat your customers like you don't even want them there, then there is something wrong. read more

Gorgeous restaurant with a country view. So nice compared to noisy bare bones places. Fettuccine Alfredo and meatball was delicious as well as Soft Shell Crab Marcello. Service was excellent and prices were reasonable compared to other Italian restaurants. The cheesecake was light and refreshing. A great dinner! read more

Food and service were excellent! It was high school graduation and staff were able to squeeze us in at the last minute.

Love the wine tastings . Fun group and Michael does a great job of informing without it being stuffy. Food served with wines has been delicious . Hope to get there soon to bring family for dinner read more

I was tasked with replacing parts in a back mounted industrial kitchen faucet at this location. The cost of ordering the replacement cartridges and labor would have been a few hundred dollars. Joe Impastato didn't like the price. He spoke rudely to me and claimed that the faucet wasn't worth even the cost of it's replacement parts(It definitely was). I got on the phone with my office and explained that Joe wasn't interested in paying for the service that had already been approved by the another Impastato Cellars manager. I lent Joe my personal phone in order to speak with my office. After a short conversation and hissy fit Joe hung up and threw my personal phone on the table. I haven't eaten at this location so I can't attest to the quality of food but I can attest to the character of the ownership. Joe is the kind of person who treats people that he views as below him like garbage. The sort of person who would use a price or policy that he doesn't like as an excuse to belittle and abuse someone who's just doing their job. Joe's a Karen. An old, male Karen. Also, the kitchen smells like feet. read more

The food is mediocre. The service is about as bad as it gets. The lady at the door is downright rude. This restaurant is giving the family a black eye. It is difficult to understand how this is so poorly run given how consistently well run Sal and Judy's remains. read more

Very good. They had a limited menu. Only because it was after the storm. I had seafood canneloni and hubby had osso buco. They were both great. Had dessert and coffee too. Nice place and friendly staff. Cant wait for them to have full menu. read more

First off... in the dark, this place is SUPER hard to find. They have a sign, but in keeping with the attempt to be a classy restaurant, it isn't overly obnoxious. When combined with the dark sky of the country road, this makes for something that is well-hidden. Plus, GPS takes you about a mile or two down the road from where this is actually located. We came here for a Christmas party and I was all excited to try something new. It really did not disappoint. One complaint would be that the paper menu was hard-to-read with the dimly-lit interior and the odd cursive-styled font (I'm not the only one who thought so, either). However, drinks were good. Service was stretched a little thin, but they were friendly and as attentive as possible. The food was awesome. I didn't really try the appetizers, as they were all seafood dishes, but the pasta course and the entree were both delicious. I tried a bite of cannoli and it was excellent, but by then, had no room for dessert. They have a few kinks to work out, but this place is really new, so I'm still going with 4 stars. The food is great and the few very minor issues seem easy to fix. read more

Recently went for a work function and had the 5 course dinner. It was amazing from start to finish. The homemade fettuccine was delicious, shrimp scampi was delicious, the filet was out of this world and for dessert I had the blueberry and banana pie! I would highly recommend this place and we will definitely be back! read more

Today was our 54th Anniversary and with everything going on it was a blah day. But with the curbside service and delicious entrees and desserts, our day went from blah to wonderful. We both had redfish entrees which were amazing, lots of crabmeat and shrimp. We couldn't decide which dessert was better the Lemoncello cake or the homemade cheesecake. Thanks for making our anniversary special. Will definitely go back for either curbside or a dining room experience. Martha read more

My husband and I had a date night here recently. We sat outside on the back porch. We ordered a bottle of Santa Margherita Pinot Grigio, my favorite. The restaurant actually has its own cellar. For dinner I had the veal parmesan, which was huge. I ate half and took the other half home. For dessert we had the tiramisu. The wait staff was very friendly and attentive. The manager greeted us as well. Very romantic atmosphere. read more

If I could leave 0 stars I would. Extremely disappointed. Party of 4, 2 ordered the the 5 course meal. One ordered an entree with a side. One ordered an appetizer. One of the persons gave me a taste of their appetizer (two bites) and had a taste of the other person in my parties appetizer. Was promptly told by the waitress that I could not 'share a meal' , which I clearly was not sharing. Asked to speak with the owner and a lady with very dark hair came to the table, said she was the owner and proceeded to tell us that we could not share a meal. I advised that I had one bite and then was very quickly told that I had two bites. WHO stalks their patrons to the point of knowing if I had one large bite or two small bites of an appetizer? Things got pretty ugly after that when I asked for our meals to go and to please bring the check. I have to say that the supposed 'owner' of the restaurant was extremely rude and said don't bother paying - just leave. One of the people in my party was so upset that she tried to throw her left over appetizer which was in a to go container (because at the point we were reprimanded for 'sharing' again was not the case, we had full intent on paying for the meal, getting it to go and leave) in the trash and it missed the garbage can and fell on the floor. At that point the owner yelled at us calling all of us WT/low class people. What restaurant does not allow their customers to give a taste of their appetizer to other people at the table when they have ordered an entree and a side for themselves and have ordered two bottles of wine albeit half price (low quality) wines? What restaurant watches their customers to extent of them knowing how many 'bites' of an appetizer were shared (one versus two) and then has the audacity to confront their customers acknowledging that they know I took two bites (because I wanted to finish the portion provided by my Friend on my bread plate). I understand what their intent is, to make sure that two people go in and order one meal and split it. That WAS NOT the case in our situation. ). I have to say I have NEVER in my life seen such type of behavior from a restaurant owner and wait staff in my life. The 'owner' and wait staff could have handled the situation way differently. There are way too many other restaurants in the area that offer much better service to spend your money at than this establishment Will definitely NOT be going back. I left shocked, speechless and completely disappointed. They should close the doors now if their bottom line is so tight that they have to monitor if a patron gives a taste of an appetizer that equates to more than one bite. I eat out 5 days a week at various restaurants and this one is definitely off my list. I refuse to contribute to an establishment that monitors their customers intake, speaks to their customers so very rudely and then yells at ALL members of the dining party that they are WT and low class (I might add this IS NOT the case). read more

The atmosphere is great, the service is really good (despite what I read in some other posts) but the food is really disappointing. We wanted to go to Sal & Judy's but they were booked for the night and decided to give this place a try, we were all just let down. The Caesar salad was good, the bread was like something off of a Sysco truck, the fettuccine alfredo tasted like egg noodles and heavy whipping cream (no flavor at all). It was so bland we decided to not even try a dessert. The food was too bland for this family name. read more

Mica is continuing the legacy of her father Joe at Impastato's in Metairie and her uncle Sal at Sal & Judy's in Lacombe. After a long week and an unnamed crisis, we decided to order out rather than go out to dinner Friday night. We ordered Calamari, crab claws, paneed veal fettuccine Alfredo, Redfish Marcello, Redfish Peyton and spedini. Upon arrival to pick up our dinner, I was immediately and warmly greeted and offered a seat and a drink at the bar. Considering the current restrictions, I was so happy to see the place bustling and busy with everyone in compliance with social distancing and masks as they joyfully served the festive and fun patrons. When I got home and played the food for my family, it was a consensus that this was the best and most delicately delicious Italian food we had eaten and needs to become a regular occasion. Everything was bursting with flavor but nothing was too overpowering or left you feeling like you shouldn't have eaten as much. read more

I had the best experience here with my girlfriends on a Wednesday! Food was exceptional and service top notch! Very affordable too!!!

We meet a group at Fairview-Riverside state park whenever it's not flooded! And have been here multiple times before and liked it. But this time when bringing new friends here, it was a different story - service was slow and inefficient - bread was undercooked and burnt at the same time - fettuccine was ice cold for two of us and my trout was TINY - I think I will have a hard time getting any of our 7 or 8 coach groups to return ! read more

Oh my, thus place is sooooooooo good. I cannot wait to go back. Service is spot on. They all try to work together. My hubby and I both got the course special, yes, we'll worth it. The pictures I have posted should speak for itself. read more

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The five-course meal choices are amazing! We each had an appetizer, pasta , salad, entree and dessert, plus a great bottle of wine. Everything was delicious! The service was impeccable! Although this was a spur of the moment choice, we will certainly be coming back. read more

Disappointed when we walked into an empty restaurant at 6 pm and seated at the first table right next to the front door on a very cold night. After questioning if we could move to a different location because we were cold we were told they could not due to other reservations coming at 7 pm. Meal was great but when we left at 7:45 pm only one party came in since we got there and still 10+ empty tables in the restaurant. We were also celebrating a birthday in the family in which they were notified of when our reservation was made so don't quite understand how they put potential customers needs in front of current customers. read more

So glad to go out to eat again at a restaurant! I've missed it and Yelping waaaay too much! First date night since hubby returned from COVID related Army deployment in NYC and last min reservations were hard to come by! First time here so had to write my review. The artichoke soup was divine as was the bread and salty butter. The seafood cannelloni app was extremely hearty with a lb of seafood/crabmeat stuffed inside. We were actually pretty full after all of this. I was hoping for a Marsala dish, but settled for a basic chicken parm. It was delicious and their marinara was killer and sweet. Too many dishes on menu with same "lemon and butter sauce". Somewhat boring menu options... I honestly would not have chosen this place had I looked at the menu beforehand. Service was definitely lacking in every detail unfortunately as our server MAY have just graduated junior high. Ambiance wins with background music, lighting, decor as so many restaurants fail to remember these important details. Great job there! read more

My family and friends visited Impastato Cellars last evening, hoping for a wonderful experience. Unfortunately the food was terrible, and the service was even worse. Will never go back. It was one of the worst dining experiences of my life read more

The food is average at best, customer service is terrible. After waiting over 90 minutes on our food my pregnant wife asked if the overhead fan could be turned down because of how cold the room was, to be clear we were not the only table who had this complaint.The waiter, who was very nice and respectable came back to our table apologizing with a check for the food we had ate and informed us the owner said we could leave if we didn't like it. Definitely will not be back! It's sad to see this place going down read more

Took my daughters out for my birthday dinner. Food was very good and service was excellent. Will definitely return soon

Great atmosphere and setting. Quiet, relaxing. Service is quick and accurate. Polite, loved her wine selection of Pinot noir. Had the calamari, fried oysters and special of the day. Great food and big portions, had more than enough and will definitely go back soon. read more

Mothers Day disaster. So embarrassing. The owner made a scene at our table because one in our party of 14 wanted a replacement entree. How rude and loud this business owner was at our table. Most of us did not like our choices but only one wanted something different. She would not oblige. Not a god experience and certainly ruined our special day read more

Impastato Cellars - Ruined moms day :( - Italian Near Me - Madisonville, Louisiana