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    Imperial CFS

    5.0 (2 reviews)
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    7 years ago

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    8 years ago

    Best warehouse , great customer service , fast service theyre very well organized and clean building . This is your best option

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    SecureSpace Self Storage West Carson Torrance

    SecureSpace Self Storage West Carson Torrance

    4.1
    (30 reviews)

    Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

    Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show them the email. Then the guy proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was doing some speech, pumping up the storage building like some sales pitch like he just finished his Management 101 Class. Little did he know I've rented for a decade at all different types of storage companies and probably have more experience than him and didn't need to hear the pitch. This guy with the mowhawk and tat was combative and wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Maybe some more training will help. Maybe I can train him. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere.

    The Empty Attic

    The Empty Attic

    3.0
    (22 reviews)

    This is the 2nd time my car window has been shattered on their property. I pay to park there and on…read moremy last visit, I saw my rear window had been shattered. I went into the office and spoke to the office manager. She said she didn't see anything. I pointed to the surveillance cameras and they were pointed where my car is parked. She wouldn't let me review the footage, or contact anyone who could give me permission to see them. She was stonewalling and didn't seem to care that my property had been vandalized. I called the Sheriff department and they came and took a police report. I know for a fact that they are responsible for this but they don't care. Your property is not safe here. I do not recommend this company.

    Our unit is broken into. I had to wait for the police report on Carson station finally got it. I…read morewas given an incident report to fill out so they could give this to the owner. I am hoping once the owner gets this. He will reimburse us for the items that were stolen because this was an inside job. This was not the first time that a unit has been broken into or a vehicle or an RV. There has been other incidents spoke to.Shilita in the offers, gave us the incident report to fill out. There's much that she could do. It's out of her hands. Now it's for the owner of the empty attic two make his decision. There's a lot of proof that it was an insight job. They forgot their tool their gloves, cigarette butts and other stuff. Everyone knows it's a inside job. They only have cameras just to protect their office. They should put more cameras for their employees. Don't have access to any other units and are able to break in because there's no cameras. These guys need to be stopped with a set. I hope the owner from the empty attic reimburses us some money or all of these came on the property saw even they said it was a inside job so the owner of the attic please make this right for your paying clients who choose to get units and think their items are safe

    Imperial CFS - transport - Updated August 2026

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