My husband had reached out to The Window and Door Store a day ago. We're looking to fix our two…read morewindows in two different bedrooms. Since we're new to Windows, my husband reached out to The Window and Door Store, scheduling an appointment later in the evening the next day! John had stopped by our residence at around 6:00 P.M on a Saturday. He was great! Really knowledgeable, and he checked both bedroom windows carefully, taking all the measurements. Afterwards, he provided all of the specifications on the window, brand, and installation timeline. The quote process was straightforward and press free. I appreciated that the team provided the quote same day and that it was so simple! Booking an appointment for a onsite review was a breeze. Ultimately, we didn't move forward with The Window and Door Store since we're just looking to repair the windows, but I would recommend taking a look at this company if you're looking for new windows and frames!

After getting two other Proposals to repair a Utility door at our gated townhome Community, we went…read morewith this company as this was the better price in comparison. Yes, the other two were higher in price. This issue was not handled by our former property management company. I asked our property manager for more Proposals, but it didn't happen. This was one of the issues with our former property management company. (*If you follow my reviews, you will know which one.*) Now we have a different management company. He had this one Proposal, but I asked for two more, just to get a better idea of what the going rate was for this issue. But I had to know, in order to make a better decision. After seeing the higher pricing, we went with this one. It was handled recently and completed. Yes, it is finally done. Thank You.

I had a large crack in my kitchen window and had such a great experience with this company! They…read morewere able to come out quickly for an estimate and had the window replaced the very next day. Jorge came out to do the replacement and did an amazing job. He was professional, efficient, kind, and made the entire process so easy. Everything was completed quickly and the new window looks great. I really appreciated the fast turnaround and great service. Highly recommend!

Both Jorge and Sam were efficient and professional when it came to estimating and installation. We…read moreneeded the glass installed in a timely manner so that we could meet an inspection deadline with the city, and they delivered. The price matched what they quoted over Yelp, and they installed it sooner than they quoted - I would not hesitate to use them again.

I using yelps project option, selected a type of service that I needed. There was about three…read morebusinesses that were selected automatically. Manuel at Master Glaser Glass was the quickest reply and offered his help. He was able to offer same-day quotes or next day at my request. He was quick to communicate between me and a third-party to schedule that in person appointment. Manuel also sent the requested estimate quickly with no hesitation. I found his quote was transparent, reasonably priced, and he was overall very professional.

I've used Master Glaser Glass twice now--about 4 years apart--to replace my bedroom window, and…read moreboth experiences were just as great as the first. They're professional, quick, and very fair with pricing, which is hard to find these days. Scheduling was easy, they showed up on time, and the work was done efficiently with no hassle. It's clear they know what they're doing, and I felt confident in the quality of the installation both times. It's not often you find a company that stays consistent over the years, but they absolutely do. I wouldn't hesitate to use them again or recommend them to anyone needing glass repair or replacement in Las Vegas.

Great service! Reasonable pricing. Thanks for the quick…read moreproduction time! Highly recommend.

We have a specialty window over our kitchen sink, a garden window that came with the house and is…read morevery old (1990's). Was quoted by a different company $4,500 to replace it and that price was unacceptable as it cost me $8,200 to replace all my other windows including a new sliding patio door recently. So I found this company who was able to replace parts of it and save me a lot of money. A tech was sent out to measure and provide an estimate (sorry cannot remember his name) he quoted for all 6 pieces as I asked but told me I only needed to change 2 if I was going to do any of it. The 2 main pieces had dust and dirt in between the panes so I could never get the window clean. After I decided to move forward I scheduled the install and Marlo showed up and was very professional and polite. He did the job very quickly and when he was removing the 2 old glass panes we discovered that they had completely failed as the outer pieces of glass separated from the inner spacer in effect leaving me with single pane glass. Marlo installed the new low e double pane glass and I now have a window that is in much better condition, clean, and way more efficient. Thanks Cut Rate & Marlo

Short version: Quality Glass will give you superior quality and excellent service at a better price…read morethan any of their competition. Cris was perfect from start to finish. I told him what I wanted and he gave me an estimate then came out to take a look and some measurements. He was super respectful and while he was here he explained the design mistake I was about to make and saved me from myself. My wife and I re-thought our plans and made better choices, and Cris gave us a new quote that still blew the competition out of the water. His price was for 1/2" glass (as opposed to the 3/8" all the competitors quoted) and still beat them out. We ordered our glass and it came in super fast, and Cris and his team installed it even faster. They chose hardware that matched the existing hardware in the bathroom and did a beautiful job with the install. Then on the way out Cris fixed the hinges on my door, I guess because he's a handy guy and had a drill in his hand. Excellent work, full marks. 1000 points for Gryffindor.

Cris came out and performed a thorough assessment of my windows. After a complete inspection, he…read moredetermined that they were in excellent condition and had no deficiencies. What impressed me most was his honesty. Instead of trying to upsell me on a full window replacement, he explained that he could replace the glass to see if it would improve noise reduction, but he ultimately advised against it because he felt it would be an unnecessary expense with little benefit. Cris was professional, straightforward, knowledgeable, and efficient throughout the entire process. His integrity is rare these days, as many companies would have recommended multiple costly services just to make a sale. I truly appreciated his honest approach and would highly recommend him to anyone looking for trustworthy advice and quality service.

I don't remember the names of the two gentlemen who sold me my windows but I do remember how…read moreimpressed I was. They came in at a fraction of the price of every other company I received quotes from. They were professional, straightforward, never pushy, and just genuinely kind people to work with. They even stopped by my office instead of my home to complete the documents we needed. The real reason I'm writing this review, though, is because of the customer service after the sale: About a year after my installation, the window frames that are exposed to the brutal Nevada sun started to yellow. I called Window World, and even though it had been a year, they immediately offered to make it right. They sent out a representative named Alex (I hope I'm remembering his name correctly, kind gentleman in a truck and ties is hair back) and he was fantastic. He was incredibly knowledgeable, took the time to explain what had happened and walked me through a few different solutions. We decided to have the frames repainted with a specialty paint designed for the issue and within just a few days, a painter was at my house completing the work. The painter was also great. The only hiccup was that while removing my screen door, one of the handles came off without either of us noticing. There were also a few small spots of white paint left behind on my walls. I called Window World, explained the situation, and they immediately sent Alex back out. Once again, he was friendly, professional, and genuinely wanted to make sure everything was taken care of. He looked over my concerns and assured me they'd be fixed. Then he noticed that my screen had been absolutely destroyed by my dogs. I never even asked about it but he volunteered to replace the screen on the spot. That level of customer service is incredibly rare these days. From the initial sales experience to standing behind their product long after installation, Window World has been outstanding. They earned my trust and they've earned a customer for life. I won't use anyone else for my windows, and I wouldn't hesitate to recommend them to anyone.

I can't say enough about how wonderful Window World has been to work with! From the very start,…read moreKevin was an amazing sales consultant. No snake oil salesman; just legit, honest facts! I went through several quotes from other companies and Window World had the best price, quality, and warranty! Walter took the measurements and he was also very kind and professional! He knew his stuff, just like Kevin! Could this be true? Two reps in a row that are honest and truthful? And then there's Oscar and Christian who handled the install! These guys were the cherry on top! Hard workers, very professional, protected my home and cleaned up all the mess! Their work was exquisite! Very detailed oriented! Everything looks simply amazing! I couldn't be happier! I wish I would've done this sooner! Thank you Window World!!

The reply back was immediate, the sales manager Greg did a professional presentation with limited…read moretime and very knowledgeable about the whole process. I feel like my time was not being wasted. The pricing was competitive with national companies and was far better than some other companies I dealt with locally.

Desert King Windows is a very service oriented company. From the initial quote to the final…read moreinstallation, the customer service was excellent. We had the entire house retrofitted with replacement windows. In all, 21 windows and the sliding door were replaced with upgraded beautiful vinyl windows and what a difference they make to the overall aesthetic, temperature and lighting in our 1989 home. No question, they are well worth the investment of 20K. Shoutout to the Desert King team: Robert was very knowledgeable and provided us with lots of information and options so we could make the best decision for what product would work best with our home and also be in compliance with our HOA regulations. Jason came by to measure twice to ensure accuracy and Bridget kept us updated on the timeline of the project. The shining star was Freddie and his installation crew. They knocked the entire project out in one long day! From demo to cleanup the entire crew worked like skilled clockwork and were all very respectful of our home. They left it very clean and tidy. Freddie came the next day to finish trimming out the sliding door and reinstall the security door on the slider. Very professional!

Such a smooth process from start to finish!…read more I reached out to JR a few weeks ago about getting a double door installed in an open den area in my home. He was able to come out a few days later, take measurements and get me a quote. He was also able to source the door and trim which saved me a lot of guesswork. As soon as the doors came in, he reached out to schedule and he had the doors hung within a couple of hours. His attention to detail is what really stood out to me. He was able to source the exact doors, trim and handles I have so it looks like this came installed from the builder. Everything is level and looks great. He was even able to refer me to someone to get the doors painted and that person did an awesome job as well. After all the mess I dealt with buying a new build home, it's very refreshing working with someone who takes pride in their work. Thanks JR!

Jr delivers more than he promises. Outstanding service at competitive prices. Couldn't be happier…read morewith our new doors. Would recommend JR and his company to anyone needing his services.

Best prices in the city! If you need windows and sliding doors, look no further. I got exactly what…read moreI wanted. I literally found this place by searching up "windows and doors" on my Maps app, and it was the discovery that saved me thousands $$$

I had Lexmark Windows & Doors replace all the windows in an old home/commercial building I just…read morebought, and they did an amazing job. It was a tough project because the building's pretty old, has a bunch of add-ons, and wasn't easy to work with -- but they went above and beyond to make sure everything turned out right. They did things I know most other companies wouldn't have done without charging extra, and they really cared about getting it done right. Nancy was awesome -- super easy to talk to, always responsive, and helped me with anything I needed from start to finish. Their pricing was also the best out of the seven quotes I got, and the quality of the work was top-notch. I'd recommend them to anyone -- they really take pride in their work and make sure you're happy with the results.

Title: Customer-Focused, Knowledgeable, and Truly Committed - Sol-Up Delivers!…read moreAfter an exhausting experience with a nationwide solar provider--quickly realizing they were simply too big to care--I decided to move three rooftop solar projects to Sol-Up. From my initial email inquiry and the Sol-Up team's immediate follow-up, I knew I had made the right choice. I was fortunate to be assigned to work with Antonija, who, instead of rushing us into quick signatures or pushing products and lease programs that primarily benefit installers, patiently walked my wife and me through a full Solar 101 presentation. Admittedly, I'm someone with minimal patience, but I actually enjoyed the presentation and learned a great deal about product selection and design considerations. Sol-Up has been in business since 2009, and it shows. They are highly proficient at navigating the many obstacles in today's solar environment while remaining 100% customer-focused throughout the entire transaction. Antonija, Rita, and the leadership team treated us like family, offering sensible, customized solutions for each of our three rooftops. With the federal solar tax incentive set to decline at year-end, I highly recommend reaching out to Antonija and her team for a truly "Simple and Seamless" solar solution. You will not be disappointed.

I originally left a negative review because of my experience with Destiny Garcia in the sales…read moredepartment. My concern was never with Sol-Up as a company it was with how I felt I was treated during our interactions. After deciding not to move forward with the project, I experienced what I believe was unprofessional conduct. When I asked to speak with a manager regarding my concerns, I felt my request was not appropriately escalated. Following that, I believe I was subjected to repeated unwanted phone calls and what I perceived as retaliatory behavior, including a negative BBB review directed at my business. I was also concerned that information I had provided during the sales process was used in a way that made me uncomfortable. As someone who was attempting to extend a project worth more than $30,000 for a client, professionalism and trust were extremely important to me. A customer should be able to decide not to do business with a company without worrying about retaliation, harassment, or having their information mishandled. I have since updated my rating because I reached out directly to Sol-Up's COO, who responded promptly and professionally. I truly appreciate the time he took to address my concerns, and his response demonstrated the level of customer service I had hoped to receive from the beginning. This review is not intended to discourage others from doing business with Sol-Up. Rather, I sincerely hope the company addresses situations like this through additional training and oversight. My experience raised concerns about how customer information is handled and how complaints are managed. If I felt uncomfortable after sharing only basic contact information, it naturally made me wonder how other sensitive information, such as a home address or financial details, would be safeguarded. I genuinely wish Sol-Up and its leadership the best, and I hope future customers receive the professional, respectful experience they deserve.