Our toilets started raising up and not flushing. We had a man come over and clear the vent, which…read moreseemed to solve the problem. But then it returned. Meanwhile our drains had always been sort of slow I called Drain Medics to just look down the vent pipe to see if it had really been properly cleared. They have a visual tube to stick down pipes and see what's going on. I thought the vent pipe may not have been fully unclogged. But when Austin arrived he immediately spotted something on the front yard that changed everything. A wet patch right under our window was in fact leaking sewage. With poopoo and all! When he put the visual tube in that big drain pipe we saw the entire inside of a very corroded old cast iron pipe going all the way out some 30 feet. Austin said this rough corrosion would catch T-paper and plug it up. Then in a day or two they'd melt, but then in a few days it'd do the same thing again. Austin told us most plumbers would replace the drain pipe. That would dig up our lovely natural lawn, take several days, and would be pricey. He could do a coring out of the inner corrosion of our pipe and then coat that with a strong epoxy resin which would fix the problem. It's guaranteed for 25 years at about 3/4 the pipe-replacement price,would also save our front yard from destruction, and take only a day. We accepted. Upon further research, I found they were indeed representing the situation correctly and their prices were very reasonable. And moreover they among the few plumbers uniquely qualified to do such repair and at such a price, as this was their specialty. They showed up and did the work brilliantly. I've watched people work and have some experience in the field, and they were top notch. Everything went without a hitch. Again, I cannot praise their professionalism, friendliness, and efficacy enough. Well, a few days have passed. The drains drain faster. The toilets flush better. A job I feel really good about. I consider it among the best investments in our little old casita that we've made.

We rarely write long reviews, but Drain Medics truly deserves it…read more We started having recurring sewer and drain problems that kept getting worse over time. After multiple backups and temporary fixes from other plumbers, it became clear our sewer system was failing. We called several companies and got a wide range of opinions -- everything from full excavation to vague promises of "trenchless" solutions with very little explanation or proof. From the first visit, Robert and the Drain Medics team were completely different. Instead of jumping straight to selling us something, they took the time to properly diagnose the issue. They ran a camera inspection, showed us exactly what was going on inside the pipe, and explained the condition of the line in a way that actually made sense. What really stood out was their real-world experience with sewer relining. Other companies said they offered it, but couldn't show past work, footage, or confidently explain the process. Drain Medics clearly specializes in this -- and it showed. Robert walked us through every step of the relining process, explained why it was the right long-term solution, and answered all of our questions honestly. There was no pressure, no scare tactics, and no upselling. Just straightforward facts and options. The crew was professional, respectful of our property, and incredibly efficient. They restored and relined our failing sewer and drain system without tearing up our yard or home, and kept us informed the entire time. The before-and-after camera footage was impressive, and the final result gave us peace of mind we hadn't had in years. What really sets Drain Medics apart is trust. They do what they say they're going to do, they explain why they're doing it, and they stand behind their work. You can tell this isn't a company that just "added relining" as a service -- this is what they actually do, and they do it extremely well. If you're dealing with sewer issues and want an honest diagnosis, real trenchless experience, and a team that takes pride in doing things the right way, choose Drain Medics. We're extremely glad we did. They also were very affordable compared to other companies!!

Kyle came out to install a water tray for my washer. The old one had cracked. Very professional and…read morefriendly. I was charged less than the other plumbers I contacted. It took him about an hour. Great job, will use this company in the future.

After 2 failed attempts by the store's 3rd party providers, I put out the call on Facebook for a…read moregood plumber (and one who could come on a Sunday) who could hook up my RO water system to my new refrigerator. At a friend's recommendation, I called RAM and spoke to Sammi, who assured me it would be no problem to get someone out to me within the hour!! Keep in mind that my refrigerator died sometime this week while I was away, and I discovered it when I returned Wednesday afternoon, so I have been without one for at least 5 days. Joseph arrived with a big smile, a lot of knowledge and a comforting attitude. He quickly assessed the issue, went to get the necessary part, and installed it. He instilled confidence in me that he would handle it, and he did! Thank you so much to RAM Plumbing, and especially Joseph and Sammi! Definitely WILL RECOMMEND!

Louis and his crew showed up on a saturday in the rain, and replaced a large amount of my sewer…read morepipe and did some work inside my rental house. The entire time , they were able to work around my tenant and keep everything flowing! Every one of the men that worked on my property we're friendly and professional. They did not quit working until the job was done. Price was extremely fair.Considering the amount of time they spent. I read some reviews that their costs were high , my answer to those reviews is go ahead and try that yourself. One last thing, Service Line Warrentees. That the city of Tucson promotes is a scam! Don't buy it!!

Couldn't get a straight answer and quote all the tech wanted to do was upsell for added service. I…read morecalled first thing in the morning said the tech was on the way but didn't show for 4 hours later

I have seen more of them running around town. My experience is they do not care or comply with…read moreArizona Sate Law at all, they have been fined by the ROC but that does not stop them. In my case they refused to get a legal permit with Pima county they made m do it. Very unethical business and practices be very careful if you hire them they also love to get water redemption companies involved I think they get a cut. Be careful

The company scammed my wife and I. Guaranteed to repair a leaking pipe. Broke my wall, replaced…read morethree wrong water pipes, nothing to do with the necessary repairs. Used broken debris to fill the wall. House covered in concrete dust. Refused to properly repair broken pipe at cost originally quoted. Harassed us for two months. Put a lien on my home. Had three other plumbing company's and plumbing fabricators tell us they have had their licenses revoked multiple times. No idea how they are still in business. Will post pictures if interested.

I had a 60 yr old clay sewer which had out lived its usefulness. Throughout the yrs I had had…read morenumerous problems with blockages. My sewer line is buried 7 ft below, so the thought of replacing it came with a high cost. I had many replacement estimates at 10 of thousands of dollars. Then I called NuFlow trenchless plumbers and I've never been happier I called them. They relined my sewer and never touched a rock on the surface. Work was done very professional and completed in hours. I now have a new sewer liner that will last many more years at a fraction of the cost other plumbing companies wanted to charge me. I highly recommend NuFlow. Gab and his crew are the best..

I am very pleased with the work Nuflow did repairing my drainage line. Peter explained everything…read morethat would happen durring their relining process in simple layman's terms. This relining process was completed on-time and for the agreed price. There were no surprises. All of my concerns were addressed promptly, and I appreciate the good nature and professionalism of Nuflow's technicians (Peter, Anthony and Carlos in particular).

Unfortunately I had to downgrade my review to a two star. The toilets they replace a couple of…read moreyears ago are already faulty and one not working at all. They did not want to even consider any form of warranty. What is the point of using a professional plumbing company that charges so much for toilet installation and then it does not even last a couple of years. The toilet does not even flush. And they also were not able to give me an appointment for a week or so out. Needless I I say I will not be using them for any on my properties, nor will I use them for other services or HVAC due to this poor customer service. Poor value!

Title: Beyond Disappointed…read more I rarely leave reviews, but what I've gone through with Fusion Air and Plumbing has been heartbreaking and financially devastating, and I don't want anyone else to experience what I have. I hired them to install a brand-new air-conditioning system in December 2024. I trusted them. Instead, I ended up with a faulty A/C fan that ran nonstop, caused my home to stay extremely uncomfortable, and left me with an electric bill that skyrocketed to nearly $5,000. When I called Fusion for help, I explained that the electric company believed the issue was most likely a fan that wouldn't shut off. Instead of addressing that, Fusion charged me 2000 dollars to remove an old, already-disconnected swamp cooler from my roof. They assured me that was the cause of my crisis. I didn't know any better, and I believed them--because I had no reason not to. But the bills kept climbing. The stress was overwhelming. I called again, desperate for answers, and only then did the technician admit the obvious: the fan they installed was the problem all along. They replaced it, but the damage--financially and emotionally--was already done. What has hurt the most is the complete silence from the owner, Sean Stewart. I provided copies of my electric bills. I asked for a phone call. I wrote letters. I called again and again. He never responded--not once. Not even an acknowledgment. Since July 2025, I've been struggling under thousands of dollars of debt from a situation that should never have happened and was not my fault. This is on top of the cost of the new A/C system ($11,000) and the unnecessary charges for removing the swamp cooler. As a disabled senior citizen living on a fixed income, these months have been painful, frightening, and deeply discouraging. I wish my experience had been different. But based on what I've gone through, I cannot recommend Fusion Plumbing and Air to anyone.

Al, responded to my request to drain & flush a tankless water heater. They showed up, looked at…read morethe water heater and gave me a quote of $425. I was expecting an average price between $150 to $250. I told him NO. Then Al demanded I pay a trip feel suggesting $100 to $50. I said NO. As they left and the garage door was closing. Al yelled a better price. Did more negotiation. Got a better but in retrospect an unreasonable price quote. They did the drain, flush, chemical soak, & flush in a satisfactory manner. But the more I think about it, the more I am convinced I was ripped off and learned a valuable lesson. I should have just refused their price & trip fee and just called a different plumbing company. Don't make the same mistake I made and call someone else. Review Revision I received a call from Andrew of Rootin Tootin Router. We discussed my experience with the service & my review. We negotiated a modest refund & discussed services rendered vis-a-vis' the cost. The $150 to $250 average cost is a national average & not necessarily the same as Tucson. I better understand their costs, labor costs, and waiting time for the involved chemicals to work. Also I flailed to acknowledge they did a free tv scan of my main sewer line while waiting. That with the modest refund has led me to change my review to reflect our mutual understanding. I will remain a customer of Rootin Tootin but will also get several bids. I have previously chosen a bid that is not necessarily the lowest & that perspective has application here. The company did respond timely, was efficient, & the work performed was satisfactory. The price was my primary complaint and I must give credit to Andrew for his very polite, open, & non confrontational effort to reach a mutually agreed solution.

PVC pipe main line to the house broke and water blasted me for a few minutes. Rootin Tootin Rooter…read morewas able to remove and replace with a copper system. Malik was professional and did solid work. I would not hesitate to call Rootin Tootin Rooter in the future and will refer them to friends and family. Thanks again Malik for great work. The pic is before pipes were wrapped.

We have been customers of Plumb Plumbing for many years. Recently we scheduled a repair with them…read moreand they gave us an 8-10 am time slot. I took off work to accommodate them. No one showed up and no one called us. This is a deal killer. No excuse for treating long time customers this way. No apology. No reason given.

This company is great, very efficient, good work, reasonable for plumbing work! Will use them again!read more