I do not get the high ratings for this particular In n Out. You might get quicker service through drive through but definitely not in the restaurant. This place needs better crowd control. There was trash everywhere. The restrooms were dirty with urine and feces on the floor. There's no manager or senior personnel on site. When I got inside I thought the folks just came back from a Giants game. But nope! This is a typical crowd that should have been better controlled. You got high schoolers from summer school, little leaguers, out of town tourists, and of course the locals. When I got to the cash register, I offered to help the cashier with change (because I needed change for the bus) out of $20 but she refused my help and continued to struggle with the change for an additional 5 minutes. Then she reviewed my order AFTER giving me change. So I waited for a total of 40 minutes. Got there around 7:20pm and ended up leaving at 8pm. After 30 minutes I asked the guy who was announcing all the orders where was mine. Apparently they were so backed up, they put my order NEXT TO THE GRILL. He gave my order without an apology. I asked for my receipt back but he ignored me. Food was the worst I had of in n out in a while. Burger was trash. Fries were soggy. The worst part was the lack of noisy crowd control and trash everywhere. Paraphrasing Taylor Swift: I'm not ever ever ever coming back, forever. read more

Close to my office but it's work from home. Still whenever I go to the office to pick up mail the thought of a Double Double Animal Style with whole grilled onions has my taste buds in rapt anticipation of one of the simple culinary pleasures in life. The quality control is high, the operation is pretty smooth and I don't really get the fries but I heard when they're well-done (can you order them that way?), they're better. A TikToc-er rated them the best but I think 5 Guys and Wendy's fries are preferable to my tastes. Even McD's. Then again I used to just order cheeseburgers regular then heard Bourdain went the Animal style route and once I tried that it was an "Aha, holy s--t!" moment for me. I still have a soft spot in my heart for 5 guys and all those tasty toppings and free peanuts in the shell ... and those Cajun fries! Hmmm ... read more

You are not living if you've never had an In-N-Out burger! Why are there always long lines you ask? Well because the food is just THAT good. From the animal style fries to the delicious juicy burgers, you get what you wait for and more. I always like to get my fries extra crispy & get an onion with my cheeseburger! Their milkshakes are also top notch. Just come to In-N-Out. You won't regret it for one second. And yes, I think it's better than Five Guys. read more

Alas, the infamous In-N-Out by the SF Airport. My friends and I got there on a Sunday at 10:20 am. It opens at 10:30am but they were already letting people in. There was a legit line already. I cannot even imagine what it is like during peak eating times. As for the food, burgers were as satisfying as ever. I got the double double, full of juicy meat, cheese, lettuce, tomatoes and sauce. The fries are a bit of miss. The fries were made from fresh potatoes which was great, but I definitely have had better fries elsewhere. Overall, super yum. read more

In-N-Out Burger - Double double with fries - Fast Food Near Me - Millbrae, California

This wasn't as busy as I thought an airport in and out would be. We were able to find seats right away and didn't wait too long. Burgers are always top notch! Make sure you get a double double, I feel like the single burgers don't have the right meat to bun ratio. 5 stars for exceptional service: There was a homeless person there when we walked in and I noticed that one of the employees handled it professionally and treated the man with dignity. He asked him nicely to wait outside as the smell was (obviously and unfortunately) very offensive and then he quickly prepared his food and personally handed it to him with a smile. read more

In-N-Out Burger - Double double w/ fries well done - Fast Food Near Me - Millbrae, California

Always get double cheeseburger fries and a drink. Wife gets cheese burger and shares frys. Best cheese burger around due to ffesh lettuce, tomatoes. This is a great lunch. read more

Back when I use to drink liquid crack, I use to roll me eyes at those lululemon clad women who would hold up the already long line with their ridiculously obnoxious drink orders during morning rush hour: "Okaaaay, so I would like an Iced, half caff, ristretto, venti, 7 pump, sugar free, vanilla, dolce soy skinny latte. And for my gf, a Caramel macchiato, venti, skim, triple shot, extra hot, extra whip, sugar free....mmmokay, got that?" Yah lady, we're A-L-L giving you AND your camel toe the evil eye. Mmm yah, so I was THAT lady with an ridiculously obnoxious order at In-N-Out: "Hi, so I would like a one double double, animal style, protein style, medium rare, grilled onions, no salt, and one 3x3, animal style, protein style, no cheese, no pickles, raw onions, medium rare...oh and, one well done fries with no salt and one regular fries with salt." The cheery cashier, Stephanie took our obnoxious order with a smile. Our order was so complicated that she had to excuse herself and get the master cheat sheet. Too bad there was no tip jar because the employees definitely deserve it for their awesome customer service and perfectly executing our complicated order: http://bit.ly/1ImISf0! Love that that everything is fresh and no msg is used unlike the majority of fast food chains. And thank you for having outdoor seating so we can bring our furbaby, who was a very grumpy furbaby that day: http://bit.ly/1Kpe6nX. To the construction bros in back of me, thank you for not giving me and my camel toe the evil eye for holding up the line. Happy Eating! read more

In-N-Out Burger - "Whatcha mean you didn't get me a double double, animal style burger?!" - Tater Tot - Fast Food Near Me - Millbrae, California

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I'm going to miss In-N-Out so much whenever I move to Japan. T_T But seriously! The cheeseburgers here are the BEST! Yum yum yum! Fries are hits or misses sometimes. Micky D's fries are still the best. This In-n-Out is so conveniently nearby SFO that it's the perfect place to grab a bite if you're hungry before or after your flight. ;) read more

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Overcooked fries, cold, and probably from the bottom of the batch. Y'all need to get it together. read more

In-N-Out Burger - Overcooked fries, cold, and probably from the bottom of the batch. - Fast Food Near Me - Millbrae, California

Don't get me wrong I love in n out! It's by far a favorite "fast food"... But throughout the years I've seen the meat qualify go down and down. I've been a customer of in n out since the first one opened in NorCal in Santa Clara way back around mid 1990s. The meat patty has gotten super thin! I get the double double and the meat patty looks like McDonald's Big Mac. I'm sad that it got too that... I guess because prices are still fairly reasonable, gotta cut cost somewhere, especially with all the customers they serve. Also, they grease their buns with oils now, more than ever. Feels like a greaseball. Things can't be like the old days and I'm still grateful that in n out still exists and a great price, wish quality was the same when they first opened. read more

In-N-Out Burger - Stingy meat - Fast Food Near Me - Millbrae, California

In N Out is a great place to grab a casual quick bite to eat. Parking lot was pretty easy to find parking, although there were numerous car service vehicles in the lot, waiting for their passengers?!? The line to place an order was quick and easy. The order taker was in the full In N Out employee uniform with name tag and hat too! 2x1 (2 patties, 1 cheese) protein style (lettuce wrapped) is usually the way to go with onions! ...their burger patties are usually on the smaller side.. The fries are okay, although they tend to get cold after a few minutes. ...might be a better idea to eat the fries first! ~$5 for a light meal! read more

In-N-Out Burger - 2x1 Protein Style w Onions & Fries - Fast Food Near Me - Millbrae, California

I confess. I have sinned recently. Indeed, temptation got the best of me and I had to visit In-N-Out Burger on my recent trip. I mean seriously, who can resist a burger and fries??!! Surely not I. And although I have sinned, I decided I would make my penance with various trips to Subway and the gym when I arrived home. PROXIMITY: This location was near my hotel (Aloft SF Airport), and very convenient for the weary traveler in need of an affordable meal. FOOD: I love the fact that the menu is very basic and simple compared with other fast food establishments: burgers, fries, drinks, and milkshakes. I ordered the combo #2, which includes a cheeseburger, fries, and a soft drink. The burgers and fries at In-N-Out are just simply delicious. The fries are freshly made everyday, while the burger is just heavenly. Although I have heard of the legendary "animal style" toppings that can be requested, I prefer to have my burger and fries without the extras. SERVICE: Excellent. The girl who took my order was polite and friendly, while the young man at the pick up counter did a satisfactory job of calling out order numbers and making sure customer picked up the correct order/food. Bottom Line: Although I ventured to this location purely out of convenience reasons, I wouldn't hesitate to visit again in the future if I'm in the area. read more

In-N-Out Burger - Combo #2: Cheeseburger and fries with drink - Fast Food Near Me - Millbrae, California

My friend and I arrived here around 9:20pm on a Wednesday night and it was pretty packed which was pretty surprising. We got off our plane, checked into our Marriott hotel near the airport, and then walked over here for a late night meal since we were hungry traveling all the way over from DC! The burger was excellent, but the fries were not. I mean, I guess it's maybe a preference thing, but in the future, I will not be getting fries at In-N-Out burger. Overall, fast service, clean environment, and fresh burgers! read more

In-N-Out Burger - Double double burger animal style! - Fast Food Near Me - Millbrae, California

Best In-N-Out in the South Bay? Maybe. Best in Millbrae? Definitely. If I don't feel like slaving myself to the airport food, this adjacent-sweet-piece-of-fast-food indulgence is where it's at. Just a stone's throw away from the international terminal at SFO is this very In-N-Out one exist away going on HW 1 South. Whether I'm ready for my first meal in San Francisco or departing the Bay for the great unknown, this is always a stellar choice. Like any good In-N-Out, they're just always busy. Outside, there are lines for the drive thru. Inside, there are usually hordes of people - from students to tourists to random visitors no looking to brave the crappy highway traffic during the city rush hour. And of course, the layout is almost exactly the same as all In-N-Outs. A delicious double double caked in animal style? Check. Fresh veggies stuffed inside the burger that make for a nice water crispy bite? Check. Fries that aren't burnt and too greasy? Check and check. Shakes aplenty? Check x 10. This is how it's supposed to be. Another note for those who might be using a laptop or charging your phone like yours truly: the only outlet in the entire eating space, is at the small table for two next to the door. Now you can eat burgers and while working away and people watching. This is totally not on the secret menu. read more

After all said and done, eating all the Vietnamese, Sushi, Dim-Sum, Indian, Italian, and Mediterranean cuisines, and now with all that "Asian Fusion" they call "em" today, I have succumb to a realization, I am after all; American! Yes, American like the American Hamburger with fries with that!! After reading my YELP buddy Marc S. reviews with "In-N-Out Burger," click here for his review http://www.yelp.com/biz/in-n-out-burger-las-vegas-4?hrid=yT62vAG3vvcl-rYXIW90CQ and along with his other cool check-ins from other American burger joints, I realized how much I have missed eating my hamburgers. IN-N-Out Burger hits the spot with their #1 "Animal Style" (grilled onions) which comes with their fresh made fries and a drink. I always opt out of the soda with a strawberry milkshake. It is so worth it. Service here have always been on point, and during their rush hour after 4PM, there is usually a live attendant who will take your order, instead of chatting it up with the drive-by window speaker! If you must ask how was my burger and fries with that? It's exactly as how I remembered growing up as a little kid, "The Best!" Until then, Cheers! ~ :p read more

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Eh. Their cheeseburger kind of reminds me of Mickey D's. Satisfying, but not awe-inspiring. Their fries are a little shoe-stringy; they might be fresh, but there's not much to them. The redeeming quality of this joint is probably their thick milkshake. It sure brought this boy to the yard. Give it up, left coast. Five Guys offers superior products, both for its mouthwatering burgers and hefty artery-clogging Idaho potato fries sizzled up in 100% peanut oil. Just a note - we were here after midnight on a weekend, and the clientele is apparently an odd mix of high school hipster meets shady-looking potential gangsters/thugs. Classy. read more

In-N-Out Burger - In-N-Out at night - Fast Food Near Me - Millbrae, California

It was the kids first time there and my first time in years. They were super busy with a long line inside and at the drive-thru, yet the service was still great. Workers were friendly and they had nice ambience. Clean and efficiently run. Would definitely return. read more

I've come here a few times. I've been having In n Out burgers a bit too frequently than i'd like to. Usually on my way from volunteering at night and i get hungry, i pass through. It's always very busy at night, in particular the weekends. The work staff are very courteous at all 3 locations i've patronized at, so the training must be very effective. Great place for students to get some work experience and make some pocket money. read more

No social distancing. Smelled of weed. Person taking orders needs more training... was very confused. Overall the worst in and out I've ever been to read more

It's In-N-Out. Animal style never gets old and I will never get tired of it. read more

In-N-Out Burger - Fast Food Near Me - Millbrae, California

The california legend. Whenever I visit my family out here in San Francisco, It's a tradition to come and get the delicious double double burger and fries - animal style. This burger is like the perfect 1st love for every man: It's simple, tasteful, exciting, unadulterated and gentle. Try it, your stomach will thank me later. read more

In-N-Out Burger - Double double animal style - Fast Food Near Me - Millbrae, California

Hi. It's In N Out. I'm from the east coast. Nuff said. Double-double, no tomato or lettuce, grilled onions and spread. That's how I like it. And you know what? I actually brought one home for my husband. It kept well on the plane (trick is to not get any spread or other accoutrement on it). read more

Perhaps I just do not understand....thin dry patties, a special sauce I don't think beats ketchup and mustard, ordinary fries...is it all hype? Am I missing something? This is not just for this location but all the ones I have tried as I go along with fans of the chain. I am a fan however of their milkshakes, clean grounds and crisp service. read more

In-n-out burgers are all over South Bay cities and I've been having it two times already this past week while driving down south. Great drive thru. Poppers are complimenting with the burgers and animal fries as always! My all time most favorite fast food burger chain! read more

Love it! This In-N-Out really has its stuff together. This is one of the busiest locations I've been to (because it's so close to Millbrae BART/CalTrain), and things moved very smoothly and very quickly. There was plenty of parking in the lot. The bathrooms were reasonably clean. The staff was a little overwhelmed by the rush of the crowd following the 49ers game, but they really cranked out a lot of food to a lot of people very quickly! I was impressed. I got in what seemed like a long line, and the next thing I knew, I was at the front. The person helping me was very nice, though he had to repeat my order back to me 4 times. I ordered a hamburger, 2 fries, a double-double protein-style no onions heavy pickles, and a drink. Yes, that last one was complicated, but oh well. The cashier had a great attitude, told me my number, and told me what number they had just called (so I'd know I'd be waiting a bit). I found a seat right away. While I sat, the staff very quickly replaced the pink lemonade and the self-dispensing ketchup machines. It seemed like the staff was constantly moving and working. The food came out just as I ordered it. I would come back again. read more

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I'm always amazed by the consistency of In-N-Out Burger no matter the location! It's this well oiled machine that pumps out all the goodness my inner fat kid craves after a long flight. This location is craaaaazy busy but I imagine it's because it's so close to the airport. We had our Lyft driver take a detour and I opted to run in rather than wait for the drive thru because of the long lines. The woman who took my order was very efficient and sweet, and I ordered my go-to which is the #2 cheeseburger combo with no onions and upgraded with a chocolate milkshake. Healthy? Nope. Full of all the good feels which makes me unbelievably grateful to be alive? You betcha! read more

In-N-Out Burger - Fast Food Near Me - Millbrae, California

That's so disappointed I order a Protein Style cheeseburger, and they only give a piece of beef? read more

In-N-Out Burger - That's so disappointed I order a Protein Style cheeseburger, and they only give a piece of beef? - Fast Food Near Me - Millbrae, California

Navigating my way through the constantly busy parking lot is totally worth the high blood pressure. Standard order: Hamburger. Whole Grilled Onions. Chopped Chilies. Protein-Style if I'm behaving. Or in that perfectly toasted bun with a Spread Packet on the side if I wanna be naughty. Sometimes I gotta live dangerously and add Well-Done Fries + a Neo(politan) Shake cuz YODO (you only die once). Try all of the above and let me know your thoughts. Cheers! Fun Fact: - Free paper hats and sticker books for everyone! Just ask politely :) read more

In-N-Out Burger - Magical milkshake concoction refills by the gallon. Yumz. - Fast Food Near Me - Millbrae, California

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Wow, what a burger. I have heard of this place and thought it would be like a Shake Shack (I've been to that place and it was good) but I'd say this is a notch above. I had the double cheese burger with fries and a strawberry shake. I could've easily eaten two burgers and another order of fries, I really don't know how they do it but the burger is just the perfect version of a burger for under $7. I don't know if there is a better burger for that price. Fries are better than McDonald's, which I'm not a MD fan but they are known for their fries and they are damn good (whether they're made of plastic or not haha) The shake was good as well, maybe the least great thing there but still good. The combo of all 3 is basically America explained with food, and that's not a bad thing. I really became a fan. For fast food I now have a new #1, it's In n Out (also I waited to try Fat Burger to decide and while I really enjoyed FatBurger and consider both amazing burger spots) as the overall top spot for fast food burger. They need these places out in FL!! read more

Who doesn't like in n out?! Are you crazy?! Well.. today after ordering a cheeseburger with grilled onions and fried mustard. I found out that's basically animal style. Huh. Didn't know. Love their strawberry vanilla shake too. For reference their lines are always very long during COVID but surprisingly timing it, it only took 15 minutes to make it through. Thought that was pretty impressive of the group working this location. read more

Not from here but had to try when I visited. Burgers were good- nice cheap joint. Took a while for our food to come out due to receipts getting mixed up but it wasn't that big of a deal. If I ever come to the West coast again- def will try other things on the menu! Didn't try the animal style fries that time due to my stomach acting funny but will def love to try next time! read more

In-N-Out Burger - Burgers - Fast Food Near Me - Millbrae, California

I couldn't finish an SF trip without getting In N Out. With only one hour to spare before my flight, I ordered an Uber from the airport to stop specifically to get in n out, and surprisingly the driver happily accepted if I get him a hamburger as well. So the adventure was on! We arrived but to our dismay, the drive thru line weaved into the gas station adjacent to the store itself. Short on time, the driver offered to drop me by the entrance. Thanks to some friendly customers, I was able to apologize and skip a few people in the line just enough to be able to order and make my flight. I ordered a double double animal style with regular fries to go. I'm amazed at the speed of their customer service and really applaud them for how fast they get through orders. Even though I was 10 orders behind I was able to pick up my food and go in under 5 minutes. My only complaint was that the fries were haphazardly tossed in the bag so I was a bit of a mess reaching into the bag and fisting fries into my mouth in the TSA line (I'm glad I opted out of getting animal style fries). If you have more time, it's nice to be able plane watch and see the arrivals/departures from SFO. However, be ready to fight for your life over a table. read more

3.5 Stars --- Iconic, fun, but a little bland. I really want to like In and Out Burger. It is festive, fun, and burgery. Maybe that's not a word but, you other burger officianidos now what I mean. It's a certain mind set embodied by those going out for a burger-fix when you need it. Anyway, this place was like many other IOBs I have tried, very efficient, fun to learn the lingo, but when it comes to taste, it's just a little bland. This applies to the fries more than the burgers. The burgers are good but the fries at McDonalds are better than IOB, hate to say it but... So, if you are an IOB burger fan, and don't agree with my potatoe snobbishness, then you will love this restaurant. They are super efficient and super clean. read more

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Now, I've been reading several reviews, and I do agree with some of them. Is it the best burger I've ever had? Meh, probably not. Are these the best fries I've ever had? Nope. So what is so great about In-N-Out? It's the quality, taste, price, and experience that make In-N-Out what it is. Now, let me sort of rescind what I said earlier. "Is it the best burger I've ever had? Meh, probably not." But it is the best fast-food burger I've had for the price I paid. I've been to several burger places, and none really match the quality and price of an In-N-Out burger. Burgers of equivalent quality cost a lot more. For example, you'll be paying for only one burger (some not even including customizations to the burger) the same amount you'd be paying for a burger, fries, and a drink at In-N-Out. You know the fries are fresh because you see them cut up the potatoes as you order. Yes, I've heard it before... "I've had better burgers at X, Y, and Z." But, come on... admit it... you haven't had burgers, fries, and a drink/shake this good for a great price. The decor is pretty cool too. It's like a blast from the past. I really enjoy the 40s-70s cultures and sometimes I feel like I'm experiencing what people in the past tasted and enjoyed. And yes, their not-so-secret "secret menu" adds some variability to your orders. It's really not a secret. You can go online, type in "In-N-Out Secret Menu," and sound like a regular that knows the low-key secret. Something interesting is that certain In-N-Outs have special, secret orders only attainable in that region. The only problem I have, which I guess isn't too big of a problem, is that I wish their chocolate shakes were more chocolatey! It tastes more like a black and white shake (a choice on their secret menu). I guess I'm just a chocolate lover. In short: Food: A- or B+ Price: A Tip: What would I get? #1: Double-double, fries, and a chocolate shake (which is interchangeable for a fountain drink). Animal Style (secret sauce, cheese, and grilled onions) on the mustard-grilled burger and/or fries is optional, depending on what mood I'm in. read more

Over Rated. The food is good, but certainly not what they make it out to be. read more

In-N-Out Burger - Fast Food Near Me - Millbrae, California

Closest location to SFO so it is a must visit if you are just arriving from out of town. Just like the others, the drive thru lines are usually long, but the wait is worth it. read more

In-N-Out Burger - Fast Food Near Me - Millbrae, California

service was charming, the team was well coached, super friendly and enthusiastic. I really don't get why people think In-N-Out food is so great. I only stop in every few years and am reminded why I don't come back very often. Yeah the service is great and it's fun to watch the staff hustle along. But the burgers are just okay, nothing great and the fries really are not as good as most other mid range burger joints. The fries at 5 guys or McDonalds are so much better and its not hard to find a better burger at many other places. read more

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Arrived here 4 minutes after opening, straight off of a flight from the East Coast. Reunited and it feels so good! Animal style cheeseburger was perfectly cooked and piled with toppings, fries were hot, service was great, and the employees were friendly! read more

In-N-Out Burger - Cheeseburger animal style & Double Double animal style - Fast Food Near Me - Millbrae, California

Who doesn't love In-N_Out burgers! I love my burger animal style. It might seem they have very limited options, but there is the secret (ok not so secret) menu that allows you to get exactly what you want. To go is OK, but for the best experience it is best to eat it fresh. If you like classic diner-style burgers and fries, you will love this place! It can definitely get crowded at peak times so best to come early or late. read more

For some reason this location has a hard time keeping up with demand. The orders are released in random order, ie way out of sequential order, and when you ask "what happened to 87 now that we're on 3" they get pretty rude. I've noticed this on a couple of occasions and now we just go to Five Guys cause they know how to turn it around. read more