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    In-N-Out Burger

    3.3 (359 reviews)
    Closed 10:30 am - 1:00 AM (Next day)
    Updated 3 months ago

    In-N-Out Burger Photos

    Business Info

    IN-N-OUT BURGER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Dogs allowed
    Outdoor seating

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    Virginia A.

    B-U-G-E-R-S!! who doesn't love in n out ??? I love this in n out location though the way to get into their line needs to be improved. This last time a car cut off like 20 cars in line and they let him place an order!

    Maddie M.

    Terrible service and unprofessional staff!! I've been coming to this In-N-Out for a long time, but the service has gone downhill. The girl taking orders was extremely rude. She wears a lot makeup so you can't miss her...She yelled, "Hi, what can I get for you?" before my window was even down, and when I rolled it down to respond, she continued to shout at me with attitude. When I asked why she was being rude, she said, "I asked how you were and you didn't answer," even though my window was clearly still going down. When I got to the window, several employees were staring at me like I was the problem, which made the whole experience even more uncomfortable. The staff all seem to have bad attitudes lately, and it's disappointing because this used to be one of my go-to locations. Also, the same girl never wears her name tag visibly it's always covered by her jacket, which seems like a dress code issue. Employees should be identifiable to customers. I won't be coming back to this location again. The food was fine, but the customer service was awful. I couldn't believe how rude she was honestly Very disappointing!! I won't be back!

    Take out window.
    Ernest M.

    As a Yelp elite you gotta review everything. Even if you been to the same chain a 100 times to other in and out spots. They do no have an inside side down spot. Outside seating only. Two lanes for drive thru. Very very small parking lot to eat at outside patio. Food: everything is amazing. Ambiance: more of a summer time and fall spot to eat outside here in this spot. Service: been here times. This spot usually is on point. Staff here is pretty consistent.

    Jared S.

    Something about this In-N-Out just hits different!! Last week my wife and I were in Southern California visiting family. Our flight into Burbank Airport was severely delayed, making it was very late when we landed. I was STARVING. And it was 10pm. So I recommended In-N-Out as a late night option. Neither of us had been to In-N-Out in FOREVER! I'm talking three or four years? Pre-Covid. There isn't one close to us in Midtown Sacramento, as I've noticed they're almost all located in the 'Burbs. This In-N-Out is located at the intersection of Lassen and Balboa in Northridge, California. Northridge is a city within the San Fernando Valley (aka Northern Los Angeles). I have very fond memories of this In-N-Out location. I went to Cal State Northridge for undergrad. And as a former resident of the San Fernando Valley, this location is nostalgic for me. Back when I was a Size 31 waist (lol!), I have fond memories of cramming down In-N-Out burgers and animal-style fries while studying for mid-Term and finals exams! Mostly, I love this location being drive-thru only. I've never seen any other In-N-Out that is completely drive-thru! It reminds me of Sonic. It's very "1950s" and I'm here for the originality and creativity! Because in 2024 I feel nobody wants to sit inside fast food places anyways. I also love that there are two drive thru lanes at this In-N-Out! It's very unique and allows for patrons to get orders in quickly. For those who do insist on eating "here" and not doing "drive thru," this location does have benches. Just be aware that they are completely outdoors. There is also a spot in the back for those who want to "walk up" and order not via automobile. When my wife and I rolled up there were hardly any cars in line (mind you it was 10pm on a Thursday night). My wife and I both ordered a hamburger with banana peppers and one fry. (Unpopular opinion but I think cheeseburgers are pretty mid lol). However, the employee who took our order seemed high or something. He repeated back our order completely incorrectly. To the point where it sounded like he was joking or something. "Two double doubles with no onions." HUH? Not even close! When I corrected him and tried to do so in a humorous way he seemed pretty bothered and annoyed at me. It was a strange interaction. I'm no Karen by any means! The opposite, in fact. But I just ask that if you work somewhere at least be a bare minimum of friendly. Anyhow, we pulled up to the order window and our food was ready FAST! Like incredibly so! $10 for everything in today's world was also a pleasant surprise! We drove to my family's house and devoured everything (ate so quickly I forgot to take pictures for this review lol). The burgers and fries were just so good! I would've given five stars if not for the service being weird. I understand that it was late and that service workers in general are underpaid (these businesses need to stop being cheap!). But the weird interaction unfortunately docks a star in my book. Four out of five stars is still very good!! If you're in the Northridge area and looking for higher quality junk food, this is the spot to hit up!

    Edmond A.

    Love love love in n out burger. My family always picks it when in need and craving burgers. From the protein burgers to there double doubles and animal style fries. It's always a treat with In n out burger, longs lines are worth the wait. Great apparel too!

    Tiny piece of lettuce
    T H.

    I live in the valley and I have 3 in&out burgers near me . One in porter ranch and one on Tampa in the Costco center. But the one I'm writing about is the one on Balboa and Lassen. This location has the least tasteless burgers out of the three. And they also skimp on there lettuce they over toast the buns as well . Once the bun are cold they get hard and crunchy when there over toasted. I have a couple of photos of what I'm talking about. It's a little thing but when you waited 20 minutes in line you would be expected to get a burger the same at any location. This location is different frequently.

    French Fries, Strawberry Shake
    Devin L.

    3/9/25 Strawberry Shake: Dev - A Meal - B French Fries: Dev - B Meal - B ----------------------------------------------------------------------------- Total - 3.25/5

    Double double with regular fries
    Christian K.

    Hands down in n out is my favorite fast food restaurant that has always quality and consistent food. Last night my dog and I went on an in n out run, I love how they implement food for the doggos and got him a puppy patty. Love taking my dog through the drive thru because he loves to interact with the workers and the people in line always try to get his attention and say hi to him. This in n out has two drive through lanes which helps flow the traffic, but the lines can get crazy long going halfway down the street. No indoor seating, however they have some outdoor seating which is amazing ambiance so it's really nice to enjoy fresh air and eat your amazing food.

    menu

    this is the drive thru MENU overall its amazing !!! good food and service and also don't forget to order puppy burger for your furbaby

    Sophia R.

    30 minutes for 2 shakes is unacceptable , I thought getting off would save me time but wasted my time instead. I had to tell them about my order and they didn't even realize they needed to make it. Felt like they forgot and just left it. The shakes weren't worth the time and they super small.

    Cheeseburger extra lettuce and tomatoes  Animal style

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    3 days ago

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    4 months ago

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    8 months ago

    No issues and food was delicious. Line wasn't too long and staff that took our order was pleasant.

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    7 months ago

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    1 year ago

    One of the worsts in n outs I've ever been. I was literally waiting for 30 minutes in line just to order food. Horrible will never be back!

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    2 years ago

    The best location I have been to. The service is very fast and friendly. I love the outdoor seating.

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    10 months ago

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    8 months ago

    Forty five minute drive through time actually insane line wasn't even long not worth come back to this location.

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    1 year ago

    I love coming here in n out never miss always fresh , my family come from arminia we always come to in n out its a california thing todo

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    Page 1 of 9

    In-N-Out Burger Reviews in Other Languages

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    Review Highlights - In-N-Out Burger

    First thing I am doing when I get home is going to in and out for a double double and a chocolate shake.

    Mentioned in 4 reviews

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    The Smash Stand

    The Smash Stand

    4.4
    (36 reviews)
    1.5 mi

    Our go-to smash burger spot, a weekly staple for our whole family. The burgers are consistently so…read moregood, perfectly crispy on the outside and that sauce!! My fav is double smash with grilled onions, my husband loves the jalapeño smash and kids get it with light sauce and no pickles. PS they do cheese fries for the kiddos too. Even though it's an outdoor vendor, it's always clean and well-run. We've never had a single issue, which says a lot with how often we come. The guys working there don't speak a lot of English but it's not hard to order burgers. Reliable, consistently delicious, and definitely a neighborhood favorite.

    We always pass by this stand and typically grab tacos from the stand next to them for years now…read more This smash burger stand only recently popped up and we finally decided to try it last night! We were the only ones here, super friendly staff and they take your order from the side of their stand since the front is too close to the street. They are in front of the Target along Balboa and across from the Trader Joe's. They don't have any seating so I'm sure most people either take it home, eat in their car, or don't mind standing and eating. Ordered easily, menu was simple to read, and for the price - fantastic! They made our food super quick too! Luckily we live close so by the time we got home, everything was still fresh and yummy! We got a single and double smash burger with a side of fries and extra smash sauce. We also added grilled onions because that's a definite must ANYwhere! This is actually the first smash burger place where I found the smash sauce to be a bit spicy. It had a bit of a kick that builds up but otherwise tolerable. I ended up adding a bit of honey to the remainder of my burger to battle the heat lol. Super good overall and the burgers and even the fries (not my usual cut style) were so perfectly cooked! Soft buns and everything. Highly recommend and definitely looking forward to coming back. IG: @ammysalamii

    Photos
    The Smash Stand
    The Smash Stand
    Single Smash Burger with added Grilled Onions IG: @ammysalamii

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    Single Smash Burger with added Grilled Onions IG: @ammysalamii
    Jack in the Box

    Jack in the Box

    2.0
    (112 reviews)
    1.5 mi
    $

    April 24, 2026 11:30pm I've wanted to give bad reviews on…read moremultiple occasions, especially a few weeks ago when I was craving a Sourdough jack and drove here just to order 1. It had NO cheese (instead of orange & white) the bread was not warmed or toasted at all, there was no tomato, and no sauce. NO BACON. NO ketchup & mayo mix. I don't even know what the grossness was put on it. Should be thankful I don't post the pictures of the sad limp thing. You bet I didn't eat it. It sat in the fridge and got thrown out. WASTE of $7-8. If it wasn't so late in the night I would have driven back seeing as it's a few minutes from my house. But it was straight disgusting and I didn't even finish it. No answer when I called the location either. I am SOLELY posting a positive review finally because of the lady that was at the drive-thru cashier/ speaker tonight.... Friday, April 24th, 2026 around 11:30-11:45 pm. Seriously. I gave up on this location especially after the BS that those young guys had going on a few weeks ago. Before that was just "what more can you expect from midnight fast food...." Tonight I figured how could they mess up the teryaki bowl.. & Ive never tried the 'smash burger' so if it's new how could they not be on top of it?.. But this girl tonight was impeccible. Even under pressure + w/ a drive thru line backing up, she managed to treat me above and beyond and I appreciate it more than I could reciprocate! Even multiple orders ahead of me and behind me (I had my window down to listen in) because generally speaking.. at this location you have to get cozy in waiting. But tonight I was in and out so I THANK THE CHEF(s) TOO!! You guys are midnight Rockstars! And cashier Jeisy H ( Thats what the receipt says anyways, & I hope that's actually you and not someone else signed in on the computer) Because you literally are on Top of it All! I will adjust this review and take it down if I go again and have a different/ worse experience ad usual. And I hope that won't be so. It's sad enough having a fast food joint as a last 'end of the night hype' and to have it ruined & disappointed so many times in the past.... Just keep up what you're doing in hiring this month. And Yes it's appreciated when I can ask for condiments in English. Because even in my attempts at spanish the workers in the past stare at me like I'm dumb and say it's not possible they dont have it. I did yrs in school & used spanish in work as assistant manager. So I know I'm not illeterate in the tongue if need be. If you hire non-english speakers again in the future, please, at least meet us half-way and learn your MENU in english out of common courtesy.

    As a longtime Jack In The Box box fan, I've enjoyed countless meals for decades. My reason for this…read morereview is to single out this particular establishment for a number of reasons. First of all, the cleanliness of the restaurant is second to none. In fact, when I first visited here, it was the manager who was doing the mopping of the floor. Raymond M. This gentleman takes pride in his restaurant very seriously. He welcomed me as he was mopping, making sure he wasn't in my way. He is friendly and apparently very caring of his staff. They all are welcoming and friendly. My food which was breakfast tasted as great as it always does but it was actually hotter than I've usually had it served to me. When I asked Raymond, he told me that they take priority to make every meal to order and to serve it as soon as it's off the grill. Irma is the person who cooked my Loaded Breakfast Sandwich and it was excellent. I have since returned to this particular Jack In The Box because of Raymond and his impeccable ability to run a top notch place. I will return again and again to this location because he really loves what he does and it shows.

    Photos
    Small interior
    Small interior
    Jack in the Box
    New Milk Tea w/ Boba IG: @ammysalamii

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    New Milk Tea w/ Boba IG: @ammysalamii
    Goldburger

    Goldburger

    3.8
    (160 reviews)
    1.4 mi
    $$

    Wow, you gotta love a grass fed smash burger. And you know what's better!? Strauss creamery based…read moreice cream!!! If you are sensitive to cheap dairy, I urge you to try Strauss. I thought I was lactose intolerant ....turns out I just need good quality dairy to enjoy my ice cream! Now, it's different for everyone I'm sure by it's worth a try. Now if anyone has heard of heavy handed burger -- sure it's tasty and the ice cream is good but it's also on a busy street and parking is terrible in Studio City. Come to Granada hills where it's a local joint, parking in the lot and the street are plentiful and it's just a better calmer experience especially if you have kids. Oh and seven better -- they have a drive thru! When your kid falls asleep in the car and you don't want to take them out, you now have a healthier option for take out! J DRIVE THRU GIVES IT EXTRA POINTS! Ambiance: casual diner-esque. Love chill atmosphere. Seating: seat yourself! Bar style or booth Service: very kind and welcoming. Love the neighborly feel of this place. Parking: free in the lot and on the surrounding streets. Food: Goldburger: double patty smash burger with garlic aoili ... With grilled onions and pickles..it's a.grest bite with crisp pickles. CURLY FRIES Are so good. I don't know if they're fried in tallow. Shake: cookies and cream - Strauss creamery base makes a difference here! Ice cream: Swirl: I love that it's in a sugar cone and not the generic cake cone. I also like the vanilla chocolate flavor..it has a better chocolate flavor than heavy handed in my opinion. It's worth checking out if your in the cute old Granada hills area.

    We live pretty close so come here regularly.The drive through is super convenient. You do get free…read morerefills if you dine in. My usual is a single goldburger, and sharing curly fries with my husband. They recently started selling onion rings (may be limited time), and they are phenomenal. Their ice cream is great too, and the highlight for my daughter.

    Photos
    Bar seating! Cool retro vibes!
    Bar seating! Cool retro vibes!
    Swirly cone! Yummmm!
    Swirly cone! Yummmm!
    Goldburger

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    Chick-fil-A

    Chick-fil-A

    3.2
    (466 reviews)
    2.1 mi
    $$

    I prefer this location over the one on Tampa. This one has plenty of parking and a lot of space if…read moreyou want to line up in your vehicle for drive through. The app works great for pick up and to get rewards for any kind of order. I usually like to dine. There's always clean tables to choose from. It does cost a little more than competition but they don't skimp on the sauces and have superb service. The chicken is delicious. I always get the spicy deluxe because it has a delicious fried chicken with tomato and lettuce.

    I do think the staff are very nice, friendly, and go above and beyond in providing strong customer…read moreservice. However, the food does need improvement. Every time I order waffle fries from this location, they are either cold or undercooked while in the drive through at night. I normally go to Chick-fil-A at night, and this purchase was made around 9:00 to 10:00 p.m. I understand that during the final hours of operation, many staff members are likely cleaning and preparing to close. However, if I am ordering fries, I still expect them to be hot and served at an enjoyable temperature without needing to be reheated. I did not have access to a microwave, so I was very disappointed with the quality of the waffle fries. The chicken strips were at a decent temperature but could have been hotter as well. Overall, I am disappointed with the food quality, as it has drastically changed over the past couple of years. When I visit during the day or morning, the food is usually warm or hot. But when I go at night, the food often seems cold, and it does not feel like serving food at an exceptional temperature is being prioritized.

    Photos
    Chick-fil-A
    Chick-fil-A
    Chick-fil-A

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    In-N-Out Burger - hotdogs - Updated June 2026

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