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    In-N-Out Burger

    3.3 (360 reviews)
    Open 10:30 am - 1:00 AM (Next day)
    Updated 2 months ago

    In-N-Out Burger Photos

    Business Info

    IN-N-OUT BURGER ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for kids
    Dogs allowed

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    Drive thru
    Peter X.

    I don't come to this In N Out location much unless I'm in the area and it's right when they start serving at 10am. The last couple of time I came here, I didn't have a good experience and today was no different. When I arrived, there was only 1 car in front of me. I ordered a 3X2 animal style with no onion or pickles, add chopped chilies with fries and a cup of ice. The person working the drive thru had to repeat the order to me twice because he messed up. When I pulled up to the window, another worker also repeated the order to me. They took some time but when my burger was handed to me, I saw onion on it. Then the guy give me my receipt and I saw my order on the receipt was wrong. I could've ask them to remake it but I didn't want to wait longer so I just took it as is. The receipt said double double with GR P, chillis patty. The burger I got had no chilis and no tomato in it. When I drive past this In N Out at night, I always see a long line in the street. I think they are just slower compared to other locations. But after this experience, I don't believe I'll come back to this location. I'll go to the one near my house or Porter Ranch.

    Virginia A.

    B-U-G-E-R-S!! who doesn't love in n out ??? I love this in n out location though the way to get into their line needs to be improved. This last time a car cut off like 20 cars in line and they let him place an order!

    Maddie M.

    Terrible service and unprofessional staff!! I've been coming to this In-N-Out for a long time, but the service has gone downhill. The girl taking orders was extremely rude. She wears a lot makeup so you can't miss her...She yelled, "Hi, what can I get for you?" before my window was even down, and when I rolled it down to respond, she continued to shout at me with attitude. When I asked why she was being rude, she said, "I asked how you were and you didn't answer," even though my window was clearly still going down. When I got to the window, several employees were staring at me like I was the problem, which made the whole experience even more uncomfortable. The staff all seem to have bad attitudes lately, and it's disappointing because this used to be one of my go-to locations. Also, the same girl never wears her name tag visibly it's always covered by her jacket, which seems like a dress code issue. Employees should be identifiable to customers. I won't be coming back to this location again. The food was fine, but the customer service was awful. I couldn't believe how rude she was honestly Very disappointing!! I won't be back!

    Take out window.
    Ernest M.

    As a Yelp elite you gotta review everything. Even if you been to the same chain a 100 times to other in and out spots. They do no have an inside side down spot. Outside seating only. Two lanes for drive thru. Very very small parking lot to eat at outside patio. Food: everything is amazing. Ambiance: more of a summer time and fall spot to eat outside here in this spot. Service: been here times. This spot usually is on point. Staff here is pretty consistent.

    Jared S.

    Something about this In-N-Out just hits different!! Last week my wife and I were in Southern California visiting family. Our flight into Burbank Airport was severely delayed, making it was very late when we landed. I was STARVING. And it was 10pm. So I recommended In-N-Out as a late night option. Neither of us had been to In-N-Out in FOREVER! I'm talking three or four years? Pre-Covid. There isn't one close to us in Midtown Sacramento, as I've noticed they're almost all located in the 'Burbs. This In-N-Out is located at the intersection of Lassen and Balboa in Northridge, California. Northridge is a city within the San Fernando Valley (aka Northern Los Angeles). I have very fond memories of this In-N-Out location. I went to Cal State Northridge for undergrad. And as a former resident of the San Fernando Valley, this location is nostalgic for me. Back when I was a Size 31 waist (lol!), I have fond memories of cramming down In-N-Out burgers and animal-style fries while studying for mid-Term and finals exams! Mostly, I love this location being drive-thru only. I've never seen any other In-N-Out that is completely drive-thru! It reminds me of Sonic. It's very "1950s" and I'm here for the originality and creativity! Because in 2024 I feel nobody wants to sit inside fast food places anyways. I also love that there are two drive thru lanes at this In-N-Out! It's very unique and allows for patrons to get orders in quickly. For those who do insist on eating "here" and not doing "drive thru," this location does have benches. Just be aware that they are completely outdoors. There is also a spot in the back for those who want to "walk up" and order not via automobile. When my wife and I rolled up there were hardly any cars in line (mind you it was 10pm on a Thursday night). My wife and I both ordered a hamburger with banana peppers and one fry. (Unpopular opinion but I think cheeseburgers are pretty mid lol). However, the employee who took our order seemed high or something. He repeated back our order completely incorrectly. To the point where it sounded like he was joking or something. "Two double doubles with no onions." HUH? Not even close! When I corrected him and tried to do so in a humorous way he seemed pretty bothered and annoyed at me. It was a strange interaction. I'm no Karen by any means! The opposite, in fact. But I just ask that if you work somewhere at least be a bare minimum of friendly. Anyhow, we pulled up to the order window and our food was ready FAST! Like incredibly so! $10 for everything in today's world was also a pleasant surprise! We drove to my family's house and devoured everything (ate so quickly I forgot to take pictures for this review lol). The burgers and fries were just so good! I would've given five stars if not for the service being weird. I understand that it was late and that service workers in general are underpaid (these businesses need to stop being cheap!). But the weird interaction unfortunately docks a star in my book. Four out of five stars is still very good!! If you're in the Northridge area and looking for higher quality junk food, this is the spot to hit up!

    Edmond A.

    Love love love in n out burger. My family always picks it when in need and craving burgers. From the protein burgers to there double doubles and animal style fries. It's always a treat with In n out burger, longs lines are worth the wait. Great apparel too!

    Tiny piece of lettuce
    T H.

    I live in the valley and I have 3 in&out burgers near me . One in porter ranch and one on Tampa in the Costco center. But the one I'm writing about is the one on Balboa and Lassen. This location has the least tasteless burgers out of the three. And they also skimp on there lettuce they over toast the buns as well . Once the bun are cold they get hard and crunchy when there over toasted. I have a couple of photos of what I'm talking about. It's a little thing but when you waited 20 minutes in line you would be expected to get a burger the same at any location. This location is different frequently.

    French Fries, Strawberry Shake
    Devin L.

    3/9/25 Strawberry Shake: Dev - A Meal - B French Fries: Dev - B Meal - B ----------------------------------------------------------------------------- Total - 3.25/5

    Double double with regular fries
    Christian K.

    Hands down in n out is my favorite fast food restaurant that has always quality and consistent food. Last night my dog and I went on an in n out run, I love how they implement food for the doggos and got him a puppy patty. Love taking my dog through the drive thru because he loves to interact with the workers and the people in line always try to get his attention and say hi to him. This in n out has two drive through lanes which helps flow the traffic, but the lines can get crazy long going halfway down the street. No indoor seating, however they have some outdoor seating which is amazing ambiance so it's really nice to enjoy fresh air and eat your amazing food.

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    2 months ago

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    10 months ago

    No issues and food was delicious. Line wasn't too long and staff that took our order was pleasant.

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    5 months ago

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    3 years ago

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    1 year ago

    One of the worsts in n outs I've ever been. I was literally waiting for 30 minutes in line just to order food. Horrible will never be back!

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    1 year ago

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    2 years ago

    The best location I have been to. The service is very fast and friendly. I love the outdoor seating.

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    10 months ago

    Forty five minute drive through time actually insane line wasn't even long not worth come back to this location.

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    3 years ago

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    4 years ago

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    1 year ago

    I love coming here in n out never miss always fresh , my family come from arminia we always come to in n out its a california thing todo

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    Page 1 of 9

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    Review Highlights - In-N-Out Burger

    First thing I am doing when I get home is going to in and out for a double double and a chocolate shake.

    Mentioned in 5 reviews

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    Goldburger - Menu

    Goldburger

    3.7(159 reviews)
    1.4 miGranada Hills
    $$

    Wow, you gotta love a grass fed smash burger. And you know what's better!? Strauss creamery based…read moreice cream!!! If you are sensitive to cheap dairy, I urge you to try Strauss. I thought I was lactose intolerant ....turns out I just need good quality dairy to enjoy my ice cream! Now, it's different for everyone I'm sure by it's worth a try. Now if anyone has heard of heavy handed burger -- sure it's tasty and the ice cream is good but it's also on a busy street and parking is terrible in Studio City. Come to Granada hills where it's a local joint, parking in the lot and the street are plentiful and it's just a better calmer experience especially if you have kids. Oh and seven better -- they have a drive thru! When your kid falls asleep in the car and you don't want to take them out, you now have a healthier option for take out! J DRIVE THRU GIVES IT EXTRA POINTS! Ambiance: casual diner-esque. Love chill atmosphere. Seating: seat yourself! Bar style or booth Service: very kind and welcoming. Love the neighborly feel of this place. Parking: free in the lot and on the surrounding streets. Food: Goldburger: double patty smash burger with garlic aoili ... With grilled onions and pickles..it's a.grest bite with crisp pickles. CURLY FRIES Are so good. I don't know if they're fried in tallow. Shake: cookies and cream - Strauss creamery base makes a difference here! Ice cream: Swirl: I love that it's in a sugar cone and not the generic cake cone. I also like the vanilla chocolate flavor..it has a better chocolate flavor than heavy handed in my opinion. It's worth checking out if your in the cute old Granada hills area.

    We live pretty close so come here regularly.The drive through is super convenient. You do get free…read morerefills if you dine in. My usual is a single goldburger, and sharing curly fries with my husband. They recently started selling onion rings (may be limited time), and they are phenomenal. Their ice cream is great too, and the highlight for my daughter.

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    Goldburger - Fries

    Fries

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    Goldburger

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    The Smash Stand - Double Smash Burger with Grilled Onions IG: @ammysalamii

    The Smash Stand

    4.3(41 reviews)
    1.5 miGranada Hills

    Our go-to smash burger spot, a weekly staple for our whole family. The burgers are consistently so…read moregood, perfectly crispy on the outside and that sauce!! My fav is double smash with grilled onions, my husband loves the jalapeño smash and kids get it with light sauce and no pickles. PS they do cheese fries for the kiddos too. Even though it's an outdoor vendor, it's always clean and well-run. We've never had a single issue, which says a lot with how often we come. The guys working there don't speak a lot of English but it's not hard to order burgers. Reliable, consistently delicious, and definitely a neighborhood favorite.

    $19 for a double, fries and a drink. Didn't mention the $1 fee for card…read more Whoever was working today at 2PM sucks. Dude couldn't even say a word. It was the most awkward ordering experience I've ever had. He was more focused on watching his World Cup game than tending to a customer properly. Now the food: Burger : honestly was mid. Flavors okay, doesn't put enough sauce. The size of the burger is already small and there asking $11. Fries: Flavorless, no seasoning, straight bland. Even burned them, probably because he was watching the World Cup game. Drink: Diet Coke was probably the only thing that was on point. Solid temperature. If it wasn't for the Diet Coke this would be a 0 star review. Honestly Diet Coke carried this meal. The guy working needs to be studied. Thanks for reading my review. All these 5 star reviews must be your average McDonald's eaters.

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    The Smash Stand
    The Smash Stand
    The Smash Stand - Single Smash Burger with added Grilled Onions IG: @ammysalamii

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    Single Smash Burger with added Grilled Onions IG: @ammysalamii

    For The Win - Triple cheeseburger with sweet potato fries

    For The Win

    4.4(662 reviews)
    3.8 miVan Nuys
    $$

    The burgers were very juicy and tender. High quality meat and vegetables. Great service at this…read moreestabl

    I had a pretty frustrating experience ordering from For The Win today, which completely defeated…read morethe purpose of ordering ahead. I placed an online order through their website, and it quoted about a 25-minute prep time with a ready window around 2:56 -3:06 PM. I planned accordingly and even arrived earlier so I could pick it up fresh and avoid waiting. However, just five minutes after placing the order, I received a text saying it was already ready. That immediately raised a red flag, because if you're paying $13+ for a double burger, you expect it to be made closer to your arrival time, not immediately. When I arrived, the burger was already cold. When I brought this up, the employee I spoke with repeatedly said "it's not my fault" and pointed to someone else, instead of taking any ownership or even acknowledging the issue. It was a really poor way to handle a simple customer concern. Eventually, after some back and forth, the burger was remade, but I had to wait another 10-15 minutes. And ironically, it took longer to make it this time than it did after I placed the online order. But then now I wa stuck waiting defeating the whole purpose of ordering ahead. A manager eventually came over and was polite, but by that point the experience had already been frustrating. They also threw away the original burger instead of offering to let me keep it, which felt wasteful. On top of that, when I asked for a couple cups of water for my daughter, I was told I'd need to purchase a bottle, which felt pretty tone-deaf given the situation and didn't even think to offer me any anything for the misunderstanding and having to wait extra time now... The bigger issue here is the lack of coordination and communication. If you're going to quote customers a pickup time, especially for hot food, the order should be made accordingly--not immediately after it's placed. Otherwise, you're guaranteeing that the food won't be fresh when the customer arrives. Between the timing issue, the lack of ownership from staff, and the overall handling of the situation, this was a disappointing experience. I usually like the food, but the service and process today really need improvement.

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    For The Win - Noon on a Sunday in Oct

    Noon on a Sunday in Oct

    For The Win - Brussel sprouts

    Brussel sprouts

    For The Win - Triple smash with bacon and jalapeños

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    Triple smash with bacon and jalapeños

    In-N-Out Burger - hotdogs - Updated September 2026

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