Ordered online for pick up and it was ready soo quick! We were able to just walk in and grab! Very easy parking too!

Based on these reviews, it appears that this location has been facing challenges with online orders. I strongly advise against ordering anything online from here. My order was completely incorrect. I called in and spoke to a gentleman and I explained the discrepancy between my order and what I received. While he was a bit rude and bothered, I made it clear to him as a customer that this is extremely annoying and that management should take responsibility for training the staff on online orders. Since this seems to be a recurring issue, I believe it's important for management to address this matter promptly. read more

This subway location is very skimpy on their vegetables even if you ask for more on the app! Like lettuce and some other items. They don't seem to fulfill my request. So I went to the mason Subway and I ordered the same way online when I ordered. I pretty much got everything that I checked off on the list. And the sandwich looks much healthier than the Subway sandwich on ZelzAh and Devonshire.. the zalzah location the sandwich is flat basically nothing I requested is fulfilled. They even toasted my bread when I requested not to have it toasted on the app. when i got home and found out it was toasted. i'm sorry I don't have a photo to compare the sandwiches, but I didn't think I was gonna do a review until I got the sandwich that looked healthier. I got what I ordered. People are not stupid if you're going to be cheap and skimp on your portions. People are not gonna come back to your business cause they got other places they can get what they want.. and the reason why they toast your bread is because they can add tax to hot foods. Cold food there's no tax added...! Fyi read more

Always wrong when I order online. So unfortunate. Used to go to this location all the time. The guys are pretty rude when picking up an order as well. read more

The worst ......close to my home I'm been charged twice here and all order on subway app from here never received my food! Today i order from DoorDash and order a footlong received a 6inch tried calling no answer! I hope management reads this and does something about it because it can't be a coincidence read more

Subway - Footlong - Fast Food Near Me - Northridge, California

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its not frequent that we crave subway but when we do we usually go big! 2 foot longs were ordered. our disappointment come with the fact that they took foreverrrrrrrr with our order. let start by saying that we placed a mobile order at 4:27 pm and it was scheduled to be picked up at 4:45 pm. we arrived at 4:50 pm to pick up our order we figured a 5 minute grace period would of been nice. we checked with the employee to let them know we were here to which they responded that our order was not ready yet. so we didn't think much of it and took a seat. meanwhile the staff member proceed to finish the order he was already working on. shortly after we noticed they had only been working on walk in orders but that our mobile order had not even been started. disappointment. i believe staff did poorly in managing their order flow. shortly after waiting 15 minutes we received our order. a little acknowledgement saying sorry about they delay would of been nice. read more

I went to this Subway Friday morning and it was the best experience I have had at any Subway. Generous portions, very nice employees and very fresh ingredients. This will be my family new place for sandwiches. read more

You can't go wrong when ordering sandwiches. Fresh ingredients, tasty bread and plenty of dressings to choose from. Staff welcomes you with a smile and good customer service. This is a walking distance from my place. Small private parking No restroom read more

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Everybody here is great, been coming here for 4 years now and never have I been let down. Order is made correctly every time.

To say I was displeased as an understatement. I made an online order yesterday for two sandwiches through the app. It gave me an estimated wait time of about 18 minutes I proceeded to drive over there to go pick up the order and it wasn't even started at the time that it said the pickup time will be ready. There was a woman in the front having a full-blown conversation with a different customer and after 5 minutes of me standing there a different ​employee came out from the back and ask me if I was waiting for an order in which I replied yes letting him know that it said it was already done in the app and he informed me that he was working on it right now. Fast forward about another 7 minutes and he hands me a bag and I go home. I get home open my sandwich and it is the most disappointing sandwich I've ever laid eyes on. For what I ordered my sandwich looked anorexic there was barely anything on it comparatively to what I ordered I will never be returning to this location which sucks because this is the closest location to me and I do love Subway but the employees there just left a bitter taste in my mouth. The pictures I have attached is what I ordered versus what I got so everybody can see for themselves and to save yourself from the time and effort of going to this location read more

Subway - What i ordered - Fast Food Near Me - Northridge, California

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Not at 24/7 location! They close atleast an hour prior. Take it somewhere else. I don't understand why they market it as such. Literally visited at 11PM, hardly a 24/7 location. Market better and be honest with your hours. Your employees don't want to work the extra hour. Despite the new minimum wage pay bump lmfao: read more

One of the best subways in this area, fresh, fast and friendly service! I've been to several Subway restaurants in the area, and this one stands out as one of the best. Not only is the service incredibly fast, but the staff also goes above and beyond to ensure customer satisfaction with a friendly attitude. Every time I visit, I'm greeted with a smile and the freshness of the ingredients is evident in the taste of my meal. It's refreshing to find a place that consistently provides such a pleasant experience. Highly recommended for anyone looking for a quick, delicious, and healthy meal on the go! read more

DON'T USE THE APP TO ORDER AHEAD AT THIS LOCATION! Saturday 28 October 2023, my order is ready at 12:10 pm and it's cr@P. The avocado... a sliver at the bottom of the sandwich. The extra lettuce I ordered appeared to have an adverse effect because there was barely any lettuce. The extra onions I ordered, same thing. Where are they? Maybe, just maybe, when you order online for pickup, they don't care as much because you don't see them make it. So I will abandon to convenience of order ahead with this establishment. Employees need oversight. Happy to be there next time to tell them how to do their job. That is, IF I come back. read more

They start making the sandwich when I arrive to pick up. This happened multiple times and not during busy hours. It was after 2pm.

Came to Subway after Jersey Mikes on Chatsworth had no bread sign at 6pm March 25th. Subway made us a great sandwich! Husband happy with "the monster sandwich " said he will be back! Great satisfaction here! read more

Went to pick up a few footling sandwiches. Brought coupons and ordered pastrami. The guy did not even look at my coupons and simply said they don't accept them. The coupons do say ANY FOOTLONG. Tried to show them the online advertisements and he simply said that he did not care. I paid full price for the sandwiches. This is simply deceptive advertisement and I intend to file a complaint with the BBB amd a government agency because this is deceptive business practices. One other thing, take my word for it, go to Jersey mikes and for the same price get a better sandwich. I am done wi try this crappy unhealthy sub shop that has pre sliced meat laying around par expiration date amd rude employees. read more

I come here 3 to 4 days a week and the main reason I come is Nelson. He's amazing at his craft. His customer service really is unparalleled and of course, the food is epic! read more

Subway - Fast Food Near Me - Northridge, California

We came in here after along day the started in Newark and ended in Los Angeles and needed a quick meal before going to my sons' home around the corner. From the outside, the store is not all that pleasing since it is stuck next to a gas station and a strip mall. That said, even though it was quite late the staff could not have been friendlier. Our sandwiches were quite good with ample avocado (this is California, after all). While Subway is not normally on my weekly bucket list I can agree with many of the recent reviews of this location. Almost as good as my local Subway in Jackson, New Jersey (shameless plug!) read more

this subway serves hard bread at 10:30am. if you know, the bread is hard then why serve it? thanks for the bread from yesterday.

So disappointed with using the app with this location. I pre- ordered 4 sandwiches, gave time for pick up. Sandwiches were ready when I picked them up.took them home.my turkey and ham ordered provolone, got swiss, no lettuce. Cheese steak, no cheese.no extra olives as requested .hardly any tomatoes on any sandwich. Whoever made these sandwiches were in a hurry or maybe don't know how to read? Attached are pics of cheese steak sub and turkey sub.,also pic of print out of requested items for each sandwich. I messaged the manager at this location, with pics and complaint.No response. Will be contacting corporate Subway also. read more

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I had the tuna sub and it was so good! I love how wonderful the employees are in this store! Hector and Frank are always so welcoming and do such a wonderful job! They are very clean, efficient, and always make the sandwiches with care and thoughtfulness. All of the employees at this store are so amazing! Thank you for doing such great jobs! Because of the wonderful customer service, I will only go to this Subway! Keep up the awesome work everyone! read more

This subway has always been consistent for me. The sandwich artists as they are called are friendly and work fast. I like how this location still gives a small discount for my company (just by flashing our ID badge) which is right across the street. Always a reliable option when I don't want to eat at the cafeteria at work or drive somewhere for lunch. P.S. They provide wi-fi but only certain hours. And, the new strawberry kiwi flavored iced tea is pretty good! read more

The service is always great here! Really appreciate this location. Hector is always very nice, patient and helpful.

The sandwiches are like any other Subway, the parking sometimes is a problem. The service is OK. My biggest problem with them is that they alway seem to screw up the orders, not sure why. read more

I have been ordered online. But came earlier and see how they prepared my order. I ask them to put little bit more vegetables but they ignore my request. At home I checked my order again and was disappointed again. A little amount of veggies, not that souse what I used to be ordered. It recommended to order online from them. read more

Had great service today in the evening. Shweta was very efficient and friendly. She wasn't stingy with the vegetables and was neat and you can tell she was good at her job. The entire process just felt so easy and effortless and she just made it enjoyable. Thanks Shweta! read more

I love this subway. The people that work there are amazing. I always get their salads with meat. I highly recommend this place.

Best subway ever good good. come fresco i sabroso only at subway yam yam buen trabajo read more

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Will definitely be going back to this specific Subway from now on with my boyfriend because of an employee named Wilber, who was extremely helpful and polite and was just an overall delight to be helped by. He never made a fuss about any of our requests and made us feel welcomed from the moment we spoke on the phone till the moment we walked out. You can tell that him and his coworker were working hard and deserve a promotion/raise/bonus for their helpful attitude especially during these times. excellent customer service read more

Employees were kind, my sandwiches were made in front of me per usual and tasted and had exactly what I wanted idk why people give little stars- but it was just a regular subway with kind employees ! Where hours have changed, they USE TO be open for 24 hours nor anymore, call before !(: read more

Jason and Bryant after a warm welcome assisted me in making one of the best breakfast sandwiches ever! The coffee was just the icing on the cake! I was served timely and the place was clean! 24hr's! What more can one ask for! read more

Subway - Fast Food Near Me - Northridge, California

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This is by far our favorite subway ever! We eat subway more frequently now, thanks to this shop on particular. Costumer service is always amazing! Their sandwiches are so good, they actually put in effort when their making it. Thank you for making me love subway again!!! read more

This is in regards to your 24 hr 10305 Zelzah Ave, Northridge, CA 91324 I am just leaving your location at 10:21 pm after the most frustrating ordeal. My partner Rita and I have been frequently visiting this location as of lately. We recently got coupons in the mail advertising some great deal, the one we were intending to use today was the buy a footlong and drink and get your 2nd footlong for just 99cents, sounds simple, right? So we order our subs, with minimal issues, but a few. Fast forward to paying with our coupon, the man at the register took about a solid 5 minutes to ring us up, seemed like he had no idea what he was doing, he gave us our total, which was almost 20.00 with our coupon. We asked for a breakdown of our purchase with the coupon because it just didn't seem right. He encouraged my partner over and over just to pay which she finally did, we asked for the receipt and he rang up 2 subs for 12.00. Prior to this we kept asking where our coupon was being applied because none of it made any sense at all. He didn't speak English, he couldn't explain why he was charging us 20.00 for 2 foot longs with 1 drink and 2 chips, he just kept insisting we pay. We asked for a manager, he said there was no managers. We asked for a shirt lead, there was no shift lead and his English was so poor that he couldn't explain anything to us just that we should use the coupon next time when we really wished we could just have a refund! There were 4 other employees there who just ignored us and would not help translate for the cashier with the broken English! I'm so disappointed in my experience. read more

I can't believe I place my order by Uber eat.. I way two hours and then they canceled my order after two hours waiting for the sandwich i will never order again from this place read more

The food is fresh and these guys really hustle to get you a sandwich quickly. One of my favorites.

I ordered 5 giant subs from this Subway for about 100 people, the only one I found in the area that could make this order. Nelson provided the best customer service I've had at Subway and was so thorough and helpful I wonder whether he is the store owner. He really went above and beyond to make sure the order was prepared and delivered in a convenient and timely manner, the sandwiches were fresh and delicious (the mixed bread was a good choice), they looked fantastic, and the whole experience was great. I will go back to him for future orders. read more

I stopped in tonight after a long day and was so hungry I think I would have eaten cardboard by the time I spotted this location and went in. Luckily I didn't have to, as the crew inside was just wonderful. I had a coupon and there was some confusion about the terms - my fault, long day, and I missed one of the exclusions on it - but Nelson and his team were very, very patient trying to decipher what the computer was telling them vs. what I had originally expected. Five star customer service. I have to also say what really struck me was just how friendly they were. They didn't seem like they were just trying to solve the problem because they had to, but it really seemed like they genuinely cared. It was a huge step above the service one often sees in a fast-food and high volume environment. A big THANKS to all three of them behind the counter. I'll be back. read more

Very bad service. I had to leave cause the server took way to long to take my order. Usually go in late at night but this time service was awful. read more

I found a long black hair in my salad and the young man argued with me accusing it was mine (brunette), it came from within the seating area, it couldn't have been behind the counter. Instead of arguing with a customer how about an apology. I'm not looking for compensation rather it not happen to the next customer. read more

Have it your way that's the best way Subway is bomb I can't say enough about this restaurant very friendly and great help