We've had Don replace the windshield on two cars (Chevy Silverado and Nissan Rogue) and is easy to…read morework with at a price that's competitive. He seems to be one of the few that can provide a straight answer when you ask for a price or appointment.

The back window of my Kia Soul car needed to be replaced I called Gentry Glass they ordered the…read moreback window. The next day when they received the window they came out right away and replaced it. The people that repaired the window are very pleasant and efficient people. I was so satisfied when they replaced my front window of the car that I knew who to call to replace my back window. I wish that I could give Gentry Glass more than 5 stars.

The service was top notch. The knowledge and expertise and ability of the workman was exceptional…read more They do an incredible job. Great place

Work was good. Dealing with AI when calling was a pain. when you get an estimate be sure to read…read morethe fine print. Charged an extra $119 for a useless warranty. Cost close to $500 to replace two 8x10 pieces of glass.

Well, the unexpected but expected happened here in Memphis. I found myself having to call upon Jack…read moreMorris' Auto Glass services. Their pricing was fair with quick turnaround service. Overall, I'd return for their reliability in changing glass within the timeframe they gave me. Close to the 5/5 but there were still shards of glass in my seat. Not a big deal as I'll have to give it a quick vacuum myself.

I went to Jack Morris auto glass for the first time in many years for a chip repair and it is…read moredefinitely not the same quality company it used to be. The waiting area was very dirty and smelled awful. The air conditioner was barely cooling. My appointment was for 2:00 pm. I arrived at 1:47 pm and did not leave until 3:00 pm, an hour for a simple chip repair. The repair itself looked like it was poorly done and the next day when I went out to my car, there was a large crack that had developed that had not been there when I had arrived home from the repair. In short, it was a complete substandard experience and I will never use them again.

The install is high quality. Local folks were great. The corporate process is riddled with…read morediscrepancies. Their inventory management and procurement process was not on time. They text beforehand and say "an hour and a half," regardless the complexity of the installation. One thing local folks might do mitigate dissatisfaction is check and see if the glass is onsite and in good condition the afternoon before the appointment date, then call the customer if it's delayed or damaged and reschedule it f required. Would also be a good time to explain longer service time expectations with difficult installs. They were less expensive than the mom and pop across the street.

I called to request my windshield to be replaced received text confirming appointment and email…read more The appointment window was from 12 to 5. My husband took time off from work so that he could be home when they came to repair. Around 4:00 pm I reached out to the customer support they tried to called the technician and couldn't get an answer. They even tried to call the store several times for me no answer. I was told to wait until 6 pm and someone should give me a call or show up. Now it's 6 pm and no call, text or email. So Safelite AutoGlass gets a 0 out of 10 from me I strongly don't recommend.

Had a small chip in my truck's window. I was able to get it repaired quickly and without an…read moreappointment. Chendra, the receptionist, addressed all of my questions with exemplary professionalism and courtesy, something I have found extremely lacking in most Memphis businesses. She is a shining example of how customers should be treated when they are needing services from a business. Please give her a raise!

No stars. Appt made tech was a no show. Tech showed up two days later to repair back windshield…read more said he had no tools??!! Left and came back at dark in rain. Took my whole back of suv interior apart and broke attachments on three pieces. Had to take into shop. Manager was very apologetic. Covington Pike location.

The tech called my husband a "mother fucker" after he waited an hour to get a new windshield. The…read morestaff is slow and extremely disrespectful.

please check your hood of your car if you get a windshield repair at auto glass they scraped my…read morehood with something then had the nerves to have an attitude when I came back up there to show them..never doing business with this company ever again!!!

I got my windshield replaced a few months ago by Austin and have been meaning to come back and…read moreleave a review. Super reasonable price, below a lot of other places I have seen. He was quick to respond, set me up an appointment that I think was a couple days later, and came to me. He was done in under an hour. Super nice guy, really good at what he does. I was super impressed I tipped 25%. Months later, My windshield look great. Had no flaws or weird defects. I definitely recommend him!! I will be going to him and recommending him in the future. Thank you so much!!

My car front passenger window was broken by an intruder while staying at an East Memphis hotel…read moreovernight on 30 Aug 2023. I have used another window replacement company a couple of times but could not get an appointment from them for 4 days. I saw the good review for Southwind Auto Glass so called them. Austin answered my call, took my information, found he had my window replacement available and contacted me within 2 hours saying he was on his way. He was professional, thorough, and efficient. He vacuumed my car of all broken glass, replaced my broken window, and tested it completely before buttoning it up completely. And he did not charge extra for coming to a local address to complete my repair! I was very lucky to find Southwind, and Austin, during a short stay in the area. I would highly recommend him, and Southwind Auto Glass for any glass replacement needs!

I really can't say enough things about Marsha who helped me replace glass on my car after a hard…read moreday. She went above and beyond to make sure I got the order in. I'm so thankful for good service like that, it can be hard to find.

Updated review: I have updated my review from 1 star to 4 stars. Here's why - after I left negative…read morereviews, the company reached out to me multiple times. They made the situation right, they were very apologetic and also fixed my windshield in a timely manner. I cannot say anything negative due to the fact they acknowledged their issue and fixed it without fault! Would use them again! They made everything right... took time to acknowledge what was wrong and I can totally appreciate that. They also did everything in a timely and professional manner the second go around. My windshield looks great! I left my previous comment below for reference to the incident!

I would definitely recommend Dent Solutions. I brought my car in for a cracked taillight and…read moremisaligned bumper. From estimate to repair, communication was great. The pricing was fair and my car looks like new.

I took my car in to fix a huge dent and they did exactly what I asked for. My car looks brand new…read moreand they fixed it fast (same day) I definitely recommend Dent Solutions! The price was great! Thank you!