The service is bad. I do not advise you to come here, they are deceiving you. I went there for the first time to get a smog check, and they used their computer to download information into my car that couldn't be cleared, which caused me big problems. read more

I've been coming here for a couple of years, and suddenly Edmond decided to change the price while working on my vehicle. We originally agreed on $100 for parts and labor, but he completely went back on that and raised it to $190 without discussing it with me first. This is completely unreasonable. There was no clear communication, no transparency, and no respect for the agreed-upon price. And all of this was over a simple belt replacement. Very disappointing experience. Not coming back and no more recommendations for them read more

I really appreciate coming here to independent auto.. Everytime I have came to get any of my cars serviced I'm greeted like family and like a valued customer, never feeling of being rushed or made to feel like just another customer.. I have to say ED the mechanic he's a very special guy .. Ed's work and appreciate he shows not only to the customer but in his craft.. Ed is a great guy and if your looking to get your car service independent auto is the place to go to.. read more

I have been going to Independent Auto for about 5 years. My mechanic, Ed, is the BEST, most thorough mechanic ever. He checks my sensors, fluids, and tires, regardless of the service. His rates are competitive & reasonable, and he's honest! My daughter also takes her Mercedes to Ed, he's the BEST! read more

My brother originally found this shop years ago and has been helped every single time. I've had questionable car issues recently and decided to follow my brother's advice and give this place a try. I've been greeted with a smile and excellent customer service each time! Eddie is so nice, explains everything, and you can't ask for a better value! If you want to be truly taken care of, I highly recommend Independent Auto Repair. read more

The reviews are true, super friendly people and helpful, and generous. Came in for a tune up, added new front brakes with an oil change and transmission fluid change all for under $400. read more

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Since I moved to the valley, I have brought my cars here and the service has always been beyond my expectations. And yeah I said that about a mechanic shop ! So welcoming and best part I always FEEL safe when driving away read more

Independent Auto Repair - Auto Repair Near Me - Van Nuys, California

I've been coming to Edmunds Independent Auto Repairs for years, and I wouldn't trust anyone else with my car. Edmund is not only skilled and honest, but he's also taken care of my family's cars with the same level of care and attention. He always explains what needs to be done, charges fair prices, and gets the job done right the first time. It's rare to find a mechanic this trustworthy and reliable--Edmund is simply the best! read more

I needed a shop that did electrical work since my right blinker side went completely out. Independent auto repair was one of the top three shops that popped up in my area and I can say what drew me in to them specifically were all the positive reviews. I've dealt with many shops that were ok but just ended up being a bad idea. I'm glad I gave this one a chance two months ago because it changed my auto repair/ maintenance for the better. These guys love helping the everyday people who are just trying to survive without paying so much out of your own pocket. I've gone to them three times. First for my blinker, second for my ignition, oil change, brake adjustment, and this last visit for my starter which I can say I didn't have to spend a grand to get fixed if I went to any other auto shop. I've had the pleasure of experiencing great customer service by these amazing guys who actually show and explain the problems right in front of you. I will continue going to them in the future. So if you are looking for affordable and reliable service check out independent auto repair for yourself and see if they are a good fit for you. read more

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My guy always has me in and out . Been here for my last 3 auto things I didn't wanna or didn't know how to do. He's fair and honest and that's what it's all about. read more

Independent Auto Repair - He was replacing my headlight . In and out , caught him by chance . - Auto Repair Near Me - Van Nuys, California

Edmond was extremely nice and helpful. Gave me a quick quote and started work right away. He even fixed some rusty parts I had from snow and gave me fresh coffee. Would highly recommend. read more

I had brake issues this morning and went straight here, as it was the closest to my apartment. Edmond is the sweetest; he immediately took a look at my brakes and gave me an estimate within minutes, showing me in detail what I would be paying for. He even offered to give me a ride back to my place while I waited for my car to be serviced. His pricing was very reasonable, and he took the time to show me the replaced parts when I came to pick up my car a few hours later. I'm really glad to have him so close by. 10/10, would recommend 100% read more

Picked up my vehicle and was invited to partake in Pizza. Independent Auto treats you like family. read more

Independent Auto Repair - Went to pick up my car, yesterday, was handed an ice cold drink, and invited to pizza. Independent Auto is the best! - Auto Repair Near Me - Van Nuys, California

Service are fest and professional very recommend definitely come back to replace my bracks Again read more

This place is the best!! Edmond does a good job at making sure your car is taken care of, also letting you know if there's anything you need to check out without you even having to ask. I thought it was very sweet that they offered me snacks while i waited for free. I'm definitely coming back and thank you guys for the good service. I definitely recommend this place :) read more

This place is professional and friendly , they kept giving me snacks while I waited , 10/10 this place just became my new mechanic spot

I've been going here for years. Great service from the hospitality to the auto repair.

Took care of my emergency: a worn down break pad, right away (I came in the early morning), changed my tires (I checked, they were A grade). Very happy with the fast work and grateful for the exceptional service. Made my emergency feel brief and all taken care of. Thanks again! : ) read more

One of the nicest humans ever offered us fresh coffee, and filled up our tire pressure for free and then helped us back out of the shop. I hope this guy gets a ton of business. read more

Please read All of comment to make sure this does not happen to you. I purchased a used Hyundai tiburon with 86,000 miles from this dealership last year in July for $6,900. I have never been taken advantage of in my life and didn't realize it was happening. I had purchased the car paid in cash, the first day I drove the car the clutch broke and had to pay out of pocket to get it towed off the freeway and pay $1,200 for the clutch which they took to there Mechanic (independent auto repair) not knowing they were partners with the dealerships owner. About two months later they said they needed to take the car which was paid in full to get last minute inspections done at CHP they did not return the car that evening and when I tried to get the car back they said I could not have it because Inspections were not done. They loaned me a car which I thought was generous of them but did not realize the tags and plates were illegal. I was pulled over at gun point by police officers because they thought the car was stolen. When I tried to get my car back they would still not give it to me, also told me that the clutch was not working again, without my knowledge they sent it back to their mechanic and replaced the clutch and told me to go pick the car up when I did the mechanic said I owed them $900 which they only take cash which I realized it's because they don't want people to be able to dispute credit card charges. I paid the $900 and about 5 minutes after driving out of the mechanics shop the car would not accelerate. So I pushed it back to the mechanic and he said "it worked fine and test drove it so I don't know why it isn't working" so when he said it was fixed again it broke down 0ne week later so I took it to my mechanic. My mechanic said and have written proof that independence auto shop did not replace or correct the proper pieces needed to make sure the clutch worked properly and that it does look like it was done intentionally so it would be sent back to them for more repairs and more cost. In the past year I have had possession of my car for 5 months out of 12. because of what This dealership and mechanic have put me through costing me a total of a estimated low ball park of $14,000 I am lucky to have not got injured yesterday 7/19/21 I was driving the vehicle when all of a sudden the acceleration was staring to go out and then resume and the engine heated up very rapidly as I tried to pull of the free way I lost all power and could not see due to the smoke. The engine had seized up and now the engine is completely destroyed. I have proof of anything the dealership or mechanics will try to argue or dispute and am only writing this post because I tried to stay positive and everything will workout for the best. But I don't want anyone to have to go through what they put me through. It shows that if you are honest and nice and patient that this dealership will take advantage of that to the fullest. Hope this helps anyone that is thinking of purchasing a vehicle from this dealership. read more

Independent Auto Repair - The mechanic shop and their friends where I bough the car. - Auto Repair Near Me - Van Nuys, California

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Edmund, the owner, gave me a fantastic deal and he seemed very trustworthy. My car needed a lot of work, and they fit me in right away and made sure everything was working properly before letting me back on the road. The waiting was air conditioned and they had a lot of snack, so it wasn't hard to wait. He gave me a deal on oil and removed the tax service charge if you pay cash. Overall, a really good experience. read more

Independent Auto Repair - Brake pads, water tank, serpentine belts, all replaced. - Auto Repair Near Me - Van Nuys, California

Ed and Arman are HONEST and very kind! I would recommend them to everyone. They even warrantied my timing belt because it was making noise. Also, their service is fast, the only auto repair shop I know that will take car of you needs within the same day in 1-2 hours. This place is the best! read more

Needed a Jump start, Edmond let us use his jump starter pack without hesitation and with a smile. Based on that good faith gesture alone I will give this shop a try next tome I need automotive repair. Thanks Edmond! read more

ED is amazing technician! I have 18 years old Toyota. I come here for all my car problems. They are fair and knowledgeable. I will always come here for my car! read more

They stay open till 6, I rolled up at 530, they got me in and out with my smog check. Guys were friendly and fast. Good local shop

Armen and Edo are best of the best! They are friendly, extremely knowledgeable, and truly good at what they do. Unlike many auto shops you won't have to wait for days to get something done. These guys work non stop from start to finish to deliver you your repaired vehicle as soon as possible. They are true craftsmen but most importantly guys you can trust. Thank you Armen and Edo! I can finally say I have my go to mechanic shop for all my vehicle needs. read more

Nice and fast and straight to the point. Was the only place open in the area on a saturday and helped me out right away with my oil pump issue. read more

Great Service. They took care of everything. Would highly recommend. Very knowledgeable

I brought my truck here for repairs the mechanic explained the job he did well and took care of my vehicle. The Job was done quickly and the cost was within my budget. 10 out of 10 read more

Edmon & Armen are both Amazing mechanics .. they serviced my car every year for the last 5 years .. Excellent service .. Thank you read more

Independent Auto Repair - #Edmond #Armen - Auto Repair Near Me - Van Nuys, California

Excellent customer service from start to finish! I needed several things done to my car. The staff did great work and made sure to explain everything being done why. They even offered me tea and cookies. Would definitely come back! read more

Jose goes beyond your expectations !! Always does a great work I have been a customer for 8 years and keep coming back

They are the most efficient body shop. Jose is amazing and will go above and beyond to try and help you. I would give this shop 50 stars that's how fantastic they are . read more

I found Independent Auto Repair while in a panic. My engine was violently shaking. This was the first of two (2) emergency fixes to my '05 Lexus. The first issue, when discussed with Ed, was diagnosed over the phone. Where I had been told by other mechanics that it could be anything from engine mounts to the catalytic converter. Ed told me it sounded like a misfire. He was right. The spark plugs needed to be replaced. Not only did he take me and my broken car late on a Saturday, he was able to fix my car by replacing the spark plugs, he also changed the oil and did a smog check for me. And, he did all of this at what I consider a very reasonable cost. I knew then I had found my new mechanic. And that was a very lucky thing because not 2 weeks later, I lost my alternator. My car had to be towed to the shop, and after Ed diagnosed the problem he called me with an estimate. Again, a very reasonable dollar amount to replace my Alternator. He assured me my battery was OK and holding a charge. I finally have a mechanic I feel I can trust. The fact that both of my issues were rather serious and needed immediate attention were solved quickly, easily, cost effectively and with a big smile means everything to me. Ed you are my Hero. read more

One of the unfortunate parts about moving to the valley was finding a new mechanic. The three things you probably shouldn't replace if you find a good one is your hair dresser, your lawyer and your mechanic. Well, I couldn't make the 1hr commute to my mechanic anymore. I did it for awhile but it was too problematic. So wifey did some research and found these guys. After several trips with my jeep and the wife's VW, I gotta say, I've found my new favorite. Edmond and Arman are a couple of class acts that really know their stuff. Ladies - you know how you go to the mechanic and they ignore you and talk to the man? I know this is a thing because it pisses off the wife and I feel awkward because I probably know less than she does. These guys don't do that. They treat you like family - almost to an embarrassing degree. I've never been there without being offered coffee, tea or water. On occasion, they've offered up part of their lunch as well as cookies from their home country that I'm sure weren't cheap to buy/import. They're both incredibly giving and very gracious. Even to the point of helping back you out of their driveway when you leave. Just class acts. When it comes to their work, I can't complain. They come cheaper than my previous mechanics and have correctly diagnoses past issues that my last mechanic either messed up or missed completely. But when they point it out, they do it with class as to not throw anyone under the bus. (The sort of people you wished you worked with instead of that Peggy gal by the fax machine - she always throws people under the bus!) My wife's last trip was to fix a seal. They had to drop the gas tank and, they didn't need to, but they changed a few other seals as a preventative measure. They're stance is, if you're spending the $400-$900 to drop a transmission, lift out the engine, or the fuel tank, why not replace the *other* $20 seal while you have access to it?! They think ahead to save their customers money down the line. I appreciate that. They also noticed some foam coming out of the AC unit so they vacuumed it out, had a friend detail the car as well as a few other things. I was blown away. The price was more than reasonable and my wife and I were both elated. BUT - they don't spend your money willy-nilly. I've brought my Jeep in for this, that and the other thing. They'll do one thing but tell me not to waste money on the other. They agree it needs to be done, but not right then and there. They will tell you when to save your money and when to pull the trigger. Which is comforting for someone who knows nothing about mechanic-ing. If you're looking for a new mechanic - quit looking and give these guys a try. They're amazing. Couldn't be happier - A+++ read more

My uncle came here for an oil change and they ended up overcharging him. They also made a simple, careless mistake that led to more damage and issues. This place will rip you off, if you care for your car and money, please go somewhere else. read more

Armen and Edmond are welcoming, professional, and fair. They know their job, are willing to help and take responsibility for the services they provide to customers. read more

Excelent service and very fast. Every time we have taken our car we haven't waited more than 5 minutes.

I always get my Lexus ct serviced here. Very fast and professional. Nicest guys in town!

I took my car there. I got a good service. They are so friendly and export.the location is near to freeway that makes easy accessibility.