We had a great day at white water. We enjoyed the bigger kids play area, the lazy river, wave pool…read moreand several of the slides. There are plenty of areas that are shaded with lounge chairs, which was a plus bc it was 100 degrees the day we visited. My group also enjoyed the healthier food options available. Overall, a great day but not a park I would go back too. It's a one day experience and fine if your kids really want to go.

Beware of the Diamond 2 park season passes. We get SDC season passes nearly every year. This year I…read morebought the 2 park season passes because we wanted to try WW for the first time in a decade or so. Due to a medical event in our family and an ICU stay, we decided we didn't want to chance the water park and decided it would be safer to keep the fam on dry land. I called SDC (who USED to have excellent customer service) and asked if we could get a refund or at least a forward credit to next year because we used none of the Diamond pass perks. I even offered to send substantiating medical documents. They said no. "No downgrades after WW is open for the year." So, learn from our experience and be aware that if you buy those 2 park Diamond passes and never use WW on the very, very limited days that they are open, you just trash that money. Judging by the reviews on here, we didn't miss much.

My wife and I have stayed in a ton of high end resorts. My most important priority is cleanliness…read more We didn't stay in the hotel, so I can't comment. But, I can't believe how far $250 a night got us in this resort. The suite was incredible clean and spacious. Everything seemed relatively updated, maintained, and very clean. The resort grounds were immaculate. The lodge/style resort rooms looked great. The adult-ish pool area looks much better than the online pictures. In fact, we commented that this was the one resort we've ever stayed in where the pictures didn't do the room and grounds justice. Most places filter and photoshop the crap out of their pictures. The staff and clientele were polite and friendly. The strip is nearby, if tourist traps are your thing, but the resort feels secluded. The only thing I can think to comment on is that there really isn't a view, which is no big deal. I think that's why it's priced slightly lower than the other resorts that have views. The grounds are nice enough to look at and the aforementioned aspects are more important. We'd stay here again. It was a nice surprise.

We stayed in the time share suites not the hotel. The property was beautiful, 1 bedroom suites were…read morespacious and clean. Full kitchen, washer, dryer, fireplaces and huge patio. Best of all was their customer service here on the property. Chloe at the front desk went above and beyond. They were out of handicap rooms so she set us up on a second story and sent someone to our suite to help my husband unload our car since I could not. I would definitely recommend and stay again!

If you're in Branson, Silver Dollar City is one of those places you pretty much have to experience…read moreat least once. What really sets this place apart is the entertainment. There are shows happening all day long, from live music and bluegrass to comedy and saloon-style performances. Depending on the season, there are also special productions throughout the park. It's nice to be able to sit down, take a break, and still feel like you're part of the experience. And since the shows are included with admission, it adds a lot of value to your visit. It's also a great spot if you have younger kids. There is plenty for them to do beyond just rides, including play areas, interactive attractions, and even a train ride. It's not one of those parks where little kids are limited. They can stay busy all day. The whole park has a really cool 1880s theme and is honestly one of the most beautiful theme parks I've been to. Between the shops, craftsmen, and scenery, it feels more like an experience than just rides. That said, be ready for a lot of walking. This park is very hilly and you will feel it by the end of the day. Lines can also get long during busy times. Overall, it's a really unique place with a ton to do for all ages. Between the shows, rides, and kid-friendly activities, you can easily spend a full day here and still not see everything.

This place was so much fun! Coming from NY (used to Dorney park, NJ six flags, Hershey, etc) it was…read morea breath of fresh air to visit a theme park with truly nice, welcoming employees who actually show they enjoy their jobs. Everywhere we went be it online for the rides or to refill our souvenir cups there was always a friendly, helpful face there to assist. I would definitely return. Great place for older kids and young. Lots of fun for all ages.

Room 1126, I Clorox wiped the kitchen and bottom of the shower floor and the wipe wasn't dark at…read moreall! Thank you to the staff that cleans those spaces. I did find mustard and a cheerio from previous guest usage but I'd stay here again. Annalise was the sweetest and has the warmest smile. Positives: scenic views, cleanliness, quiet resort location

Pools are all closed. Still charged the same amount and wouldn't even consider a cancellation.read more

If you're disabled don't stay here where they don't care how hard they make it on you!…read moreI'm a disabled veteran my wife is also handicap. We parked in our assigned number in front of our cabin; like the Front Desk had instructed us to do at check-in. They also said if we had an additional car they would have to park in the overflow parking. While we were gone for the day, the people across the road, parked their extra car in our assigned spot. I had to drop my wife off in the middle of the street in front of the cabin; then drive 300 yards to the additional parking and walk back up the steep hill. I called the main office for help. She said there was no assigned parking. When I explained to her that we are both disabled and we have to drag our luggage over 300 yards when we leave or end up blocking the street for 15 minutes. She said it doesn't matter if we're disabled or not still no assigned parking. Apparently disabled veterans and handicap people don't matter!! Never staying here again or any Thousand Hills establishments again!

We recently stayed for two nights in the Cozy 2-Bedroom cabin at Green Mountain and unfortunately…read moreour experience was disappointing overall. We were looking forward to a relaxing family getaway, but several issues throughout our stay made that difficult. We first visited the community pool area, only to find that the hot tub was out of order. While things happen, it was disappointing since that was one of the amenities we were hoping to enjoy. Back at the cabin, we decided to use the upstairs jacuzzi tub instead. Unfortunately, while my child was using the jacuzzi, we noticed water leaking through the ceiling into the downstairs bedroom area. The leak dripped onto the bed and a lampshade below, which was very concerning. Around the same time, I went downstairs to take a shower and discovered that the water temperature was dangerously hot--hot enough to burn skin. We immediately contacted maintenance. The technician arrived promptly and determined that the issues were caused by a plumbing problem. Since the jacuzzi leak could not be repaired that evening, he drained the tub to stop the water from leaking downstairs. He also informed us that the shower temperature issue could not be resolved that night and would have to wait until the following day. When I asked how we were supposed to shower safely, the issue was escalated to a supervisor, who arranged for us to move to a different unit across from our original cabin. While we appreciated the staff's efforts to accommodate us, having to pack up and move in the middle of our vacation was extremely inconvenient. Instead of relaxing and enjoying our evening, we spent hours carrying luggage, groceries, and personal belongings back and forth. The replacement unit also had stairs, which made moving everything even more difficult with a young child. The new unit did resolve the plumbing issue, and the shower temperature was normal. However, we encountered additional problems. The dining chairs were extremely uncomfortable and appeared worn out and dirty, with cushions that were badly sunken and in need of replacement. They were so uncomfortable that we ended up eating on the couch instead of at the dining table, which was not ideal, especially with a 6-year-old child. We also noticed that the bathroom sink drain would not stay open on its own and had to be manually held open to allow water to drain. Although the staff responded professionally and did their best to address the problems, the number of maintenance and comfort issues significantly impacted our stay. We chose this cabin expecting a relaxing, hassle-free vacation, but instead spent much of our time dealing with inconveniences and unexpected disruptions. For the price we paid, the experience did not meet our expectations. Unfortunately, I regret choosing this property for our family vacation and would not recommend it to travelers looking for a stress-free and relaxing getaway.

I booked a 4 bedroom cottage and they gave it away right in front of me and then tried to gaslight…read moreme by saying I only booked a 2 bedroom. I showed up to check in and while i was in line I overheard the people in line beside me. They were surprised and happy that they had only booked a 2 bedroom and they were given a 4 bedroom. When I came up to check in they told me that I had booked a 2 bedroom and that they were out of 4 bedroom units. That's not possible because they have limits on how many people are allowed to book a 2 bedroom unit. I went out and got my phone and showed them the reservation that clearly showed my reservation for my family of 7 that was booked for a 4 bedroom. They told me they had none left. I asked them if we could get two 2 bedrooms and switch to a 4 bedroom when one became available. They said they would have one available 2 days later and we waited 20 minutes for them to get it straightened out. They assured us that they would put priority on getting our place ready first thing Sunday so we could get moved early in the day. I also asked if we could have a restaurant voucher for our trouble. They gave us a $60 voucher for 7 people that didn't even cover 5 of us and had an 18% gratuity automatically added. Our cottage wasn't ready early as promised so we decided to go swim while waiting. When our room was finally ready Sunday afternoon we all packed up and left the pool, picked up our cards from the office and went to move our stuff only to find out that they had already deactivated our cards at the first cottages. We had to go back to the office where we were gaslit again. They told us they didn't deactivate the cards and we must have accidently de magnetized our cards. All 3 cards! Yeah right! When we got home I called to try to get a partial refund and was told to call Expedia. They lied and told Expedia that I booked a 2 bedroom and denied my request and made a big deal that they compensated me with the $60 restaurant coupon. Expedia had my booking right in front of them and didn't even fight for me. This was the first time in 11 years that were able to take a family vacation and our first vacation ever with our grandkids. Our daughter has an illness that limits her ability to travel and we had this small window of time to all be together and our first 2 nights together were taken from us. As much as we paid for this place I expected to get what I paid for and not to be gaslit and treated so poorly. The place was otherwise nice and we would have come back but after this, NOT A CHANCE!

I stayed here with family over memorial weekend and really wanted to like the place. I think it's a…read moreneat facility, but unfortunately, appears to have fallen into disrepair. They have awesome kids pools, but they were all closed for maintenance. There is however a fairly small but nice playground that our 2yr old grandson thoroughly enjoyed. Our house had A/C issues, it never did get down to the low 70's which we set it for despite being a fairly mild weekend. The whole family got a kick out of the watching the ground hogs which are everywhere! We saw very little of the staff which seemed odd but not a problem, and they were very friendly. With the closest lake access being a couple minutes driving distance, and the closest beach being even further, the pool not working left us very little to do on site. If you do go to the beach, be aware that the entry line is insanely slow and chaotic. People yelling at each other and a police presence, After about 10 minutes in line, we along with several other vehicles left without ever getting in. I suspect the earlier you go the better chance you have.

The room we stayed in was nice but we made the mistake of going to the sales presentation. It was a…read morebad experience, we were told it would be 90-120 minutes and it was 3.5 hours before we were "released" with our free show tickets. The only reason I'm giving it 3 stars instead of one is because the room was very nice and the staff was friendly and welcoming. Had I not gone on the sales presentation I'd give it 4 stars. I've been on dozens of timeshare presentations and this one is now in the top 3 worst experiences.

The Grand Crowne Resort was the only option for us through interval international at the time we…read morewanted to stay April 7 through the 14th 2024. On the homepage of the website, it boasts that they are just a short walk from the city's top attractions. The closest attraction, legends in concert, is about 1.6 miles away and a 37 minute walk. The road that you need to walk on doesn't have a sidewalk, path, or shoulder. It has rolling hills and curves. Making a left hand turn onto it can be challenging. I think walking along it would be a bit death-defying. Check in. We were on the road for about 11 hours with breaks. After you get your room assigned, you were told to go to a little room to get your parking pass. This is where they want to sell you a timeshare. I don't know about you, but the first thing I think about after driving 11 hours is buying a timeshare. I told the first person that we didn't have any interest in it. She brought in another guy I told him we didn't have any interest. He said they were different and that they had a written guarantee not to pressure you. I told him that I've already said no to you and someone else and we're still going. He said well, I had to dry. You would think this would be the end of it. However, I received a call Monday, Tuesday, and two calls on Wednesday. They use the premise of we're just checking up on your visit to see if you have everything or on Wednesday they wanted to know when we were going to check out. The checkout day is Sunday. I had to go visit their office again to tell them that I wasn't interested and to stop calling me. Thankfully, the calls stopped. Housekeeping and maintenance. The room has a pull out couch for sleeping. We tried to find the sheets for it but we're unable to locate them. I requested sheets and never received any. There is a fitness center and pool. There are towels in the fitness center, but not in the pool area. We were told that our towels for the pool were on top of the dryer. There were none. There was no dishwashing soap. We are caught in a rainstorm. When we used the dryer for some of our things, there was a loud banging sound. The lint trap and its cover had come loose or were loose. I tried to put it back together and was unable to. Toilet number one probably needs a flapper valve. It seems to randomly run. Toilet number two is loose and rocks when you're sitting on it. If you use the shower, make sure you put a towel on the door. The towel rack is located on the wall. If you open the shower door, you will cover up the towel rack. Which means you have to get completely out of the way of the shower door and close it to access the towels. Part of the door sweep on the front door is missing, leaving a fairly large hole. You can see the sun coming through. On day one when we arrived home we saw ants coming in through the hole. On day two we noticed that there were ants on the kitchen counter. We called maintenance. They sent two guys to spray. They sprayed from the doorway all the way along the carpet, approximately 15 feet over the countertop around the dishwasher and around our paper towels, paper plates, and paper bowls. this left us with puddles of ant poison and ant debris. We were left with the cleanup of our kitchen and floors. We were also concerned about ingesting some of the poison. It seems logical that you would move guests out of a room, take care of the problem, and clean up.

Stayed at Westgate Branson Woods Resort and it's honestly a mixed bag…read more The amenities here are amazing, especially for families. The "Fun House" is a huge win with a rock climbing wall, arcade, and craft area for kids. There's also a full schedule of daily activities, which keeps everyone busy. Between the indoor and outdoor pools, hot tubs, half basketball court, sand volleyball, putt putt, playgrounds, and walking/hiking paths... there is a lot to do. No complaints at all on that side. They also have a restaurant on site along with a marketplace for basics, snacks, and ice cream, which is super convenient. Where it falls short is the rooms. They are very outdated and definitely need some maintenance. Cleanliness was also an issue for me--I ended up cleaning the bathroom myself before using it, which is not something you want to deal with on vacation. For amenities, 5 stars. For rooms and cleanliness, 1 star Overall, great property and amenities, but the rooms need some serious attention to match the rest of the experience.

It's a nice resort - a country setting on the lower mountainsides. Units are very nice and well…read moreappointed. Check in & out are easy though you must visit the concierge to get the full packet of arrival paperwork, maps, etc. They really push the timeshare presentation even after very clear declination. As owners, we've succumbed to too many of the same tired sales pitches. Even when presented as 'just a 1 hour update', they devolve into sakes. Activities and amenities are very family oriented.

This was a great resort on Indian point. Everything was clean and roomy. The pools were a great…read moreplace to hang with the kids in between boating, fishing off on-site docks, nearby Silver Dollar City or hitting the Branson strip.

5 star stay Loved the property, pools, views, boat slips…read moreAnd the house was spectacular. Super clean Very responsive prop mgr Highly recommend!

Perfect place for a family vacation! We had Rooms 432/432B (3 bedroom/3 bath) and it was perfect…read morefor our family of 9, stayed 6 days. Plenty of room for everyone. Kitchen was well stocked as far and utensils, dishes, pots and pans, colander, can opener, toaster, coffee maker, cutting board and cookie sheets. We had kids ages 2, 5, 8, 10 and they loved everything about this resort. From the lake toys to all 3 pools, the games room and the playground. We only went into Branson once then spent the rest of the time at the resort. We kept commenting on how quiet it was and even though there were a lot of people you never felt crowded. Pizza World has fantastic pizza, coffee and ice cream. Everywhere we went it was so clean. I loved the communication by text about the weather and having to close pools and lake area for the safety of the visitors. Having a washer and dryer in the room was great, especially with little ones always spilling something on their clothes. The only negative things I can say was there was no sandy beach by the lake. Our grandkids would've loved that especially when walking into the lake. Bring water shoes because those rocks are sharp and are really hard to walk on. For the activities they are offer I wish it was listed on the paper where the activity was held at and the cost of each one. Also list on your website to bring paper products like paper towels, Kleenex and toilet paper (1 roll is in each bathroom), Food containers and plastic wrap. One last thing, would have been nice to have hooks in the bedrooms to hang clothes up on. All in all I would highly recommend this place for a fun family vacation and we will definitely be back.

In our confirmation email, it states check-in is at 4pm which we arrived around that time. However,…read moreafter waiting in line for 30 minutes, we were told our room was not ready. In the meantime, we were told we could take our 3 children to play on the playground. However, we traveled from Dallas and our 3 year old developed a fever 1/2 way into the drive, so playing on a playground was not in the cards for him. Our room was finally ready around 5. We reserved a 2 bedroom condo. The front room with windows facing the parking lot and walkway had 2 beds which the children would be sleeping in. I had a weird feeling and checked the windows. Thankful that I did because all the windows were unlocked. The jacuzzi was dirty. Several spiders and flies inside the condo. The refrigerator made a loud noise the entire time making it hard to hear the TV. The washer was also very loud. We had to have our keycards reactivated several times. When I was getting them reactivated one of the times, the staff handed me the cards back which I grabbed with my left hand that had an iWatch on the wrist. She said it's probably deactivated again now. They should have a better system. The condo was not stocked. There was 1 extra roll of toilet paper in each bathroom for a 6 day stay and 5 people. There were no paper towels. The grass was not cut outside of our patio so the kids couldn't play and there was a dirty beach towel lying in front of the patio. Unfortunately we will not be back nor would we recommend this resort, which to be frank, is not a resort