Had a wonderful experience with Malcom from Indoor Comfort Team today. My AC was shutting off over the weekend and they offered me an appointment for the following morning. I was quite impressed with availability of the appointment and the flexibility in choosing a time that worked for my schedule. Malcom let me know first by text that he was on his way, then called to speak with me to confirm he would be arriving in 30 minutes. From the moment he arrived, I felt I could trust his expertise as it was clear he knew what he was doing. He diagnosed the issue in just minutes and made some recommendations to mitigate the issue. He offered some ideas of what I could do myself and what he recommended for professional servicing. I appreciated that he was looking out for my wallet. I was happy to let him do recommended work. Fast, courteous and professional service that didn't break the bank. Very reasonably priced. Highly recommend. Malcom deserves a raise so I hope his boss reads this! read more

They quickly came out and checked my scrawny little A/C unit. Rest in peace little guy. I'm surprised it was deemed large enough when the house was built. They followed up with paperwork that provided three options and the available discounts. I'm a former Information Technology engineer, so I appreciated their cleanliness, routing of wires and piping, and relocating duct work to provide easy access to the system and the filter. I went with the Trane system. The Trane system has a user-friendly smart thermostat. That is exactly what I was looking for. It was nice to see my electrical bill a lot lower. It's very efficient. Marshall Y. and Steve A. kept me updated throughout the process and provided easy-to-follow system programming procedures. Great job, Guys! Nice clean work. I will be sure to recommend your company. read more

I just had a new Trane heat pump installed by Indoor Comfort Team. The installers were very professional and had the job done in a little under 6 hours. They cleaned up after themselves when done, and made sure I understood the system before they left. Time will tell as to the works of the system itself, but hey, it's a Trane, and this replaced my previous Trane that worked fine for almost 28 years. Thanks Indoor Comfort Team read more

AC was not working properly. Indoor Comfort Team sent Russ out in a just a few hours. He diagnosed, explained and replaced worn part in an extremely professional manner. Russ was fantastic, and great ambassador for the company read more

Complete professionalism from start to finish. Adam the owner gave us an accurate initial quote on the phone for an air conditioning unit, and confirmed his quote after inspecting our unit. We easily made the decision to go with the Indoor Comfort Team and they did not disappoint. Not only did they beat their competitors on quality and price, offering us extra professional curtesy discounts, they maneuvered their scheduling to accommodate several changes we made in ultimately deciding to go with a full heating and cooling unit replacement. This could have put us back another 7-10 days in unbearable 100 degree temps. but Adam pulled through and made it happen without rescheduling. The installers were professional and thorough. Explained everything as the went along. We could not be any happier with our experience. We will definitely be recommending! 10 stars read more

Indoor Comfort Team replaced our AC+furnace (brand: Trane) system years ago and they did a great job. The price was fair and the entire process was smooth. My folks system has been on its last leg for awhile and we went with Indoor Comfort Team again. Brad stayed on top of the project and reached out when a new higher seer system could qualify for a bigger discount. Their price is the best comparing to others. The entire process was just smooth, no surprises, no hidden charges, and their schedule was very reasonable as well. Thanks team!! read more

Really good service team on my Furnance and Air Conditioner. They are very reasonable and saved my furnance from being sunset when another company told me my furnance was not salvageable. Always on time, they clean my furnance filters and are honest with no up selling. read more

Outstanding company! Did my spring maintenance on my air conditioner. The service man was very helpful prompt and courteous.

Most honest company to work with. Fair pricing, quick service and great work. Strongly recommended. read more

Had some issues but the owner of the company called me directly asking what he needed to do to make things right. We made an agreement that I was happy with. read more

I called them to come out and look at my furnace due to the circuit breaker tripping a number of times. After inspecting the furnace and the breaker he told me that it was the newly installed breaker itself and not the furnace at all. I am having the electrician that installed it come out to change it, but he could have easily told me it was something with the furnace and charged me for repairs. They only got their nominal trip fee from me (which is fair), but I will definitely use them in the future due to their honesty! read more

After my AC died on Sunday night, I had someone out to my house by Monday morning to assess my problem. I was given a very fair quote for all the work I needed done and after signing the papers, I had a new AC on Thursday! The guys who did the work were thorough, friendly, and willing to answer any of my questions. They were even able to get rid of my old condenser that was built under our deck...not something they thought they could do in the first place. We have gotten a few follow up calls and even a letter from the owner of the company to make sure everything was installed and working properly. We have been cool and comfortable for a week now! We were even able to finance it with no interest, so that's been a huge relief for our savings account! I will absolutely use this company for any HVAC, electrical, or plumbing needs that I have in the future. read more

We were very pleased with the service provided by this company. From the beginning we were impressed with the professionalism & knowledge by the owner Adam & the fact he continued to be involved resolving a few issues that came up prior to & during installation. Everyone on the team has been knowledgeable, professional, courteous, & friendly. Would highly recommend using this company read more

I called to get a quote. Was told they were booking 6-8 weeks out and told to call another company (they were going to provide me the company). When I said I didn't need it that I would rear earth it, the person was very short with me and disconnected the call. They must be good to be booked out, but they should work on their customer service. read more

I recently needed to replace my furnace and air conditioner for the first time in many years. Although I was familiar with the products on the market 15-16 years ago, I felt that there was much to learn about currently available systems. Additionally, my research had shown that the quality of installation was as important, if not more so, than the system's specifications and efficiency. To that end, I contacted 16 companies, all of which were highly rated on Yelp, Angie's List and ranked by the BBB at A or A+. Of the 13 companies that responded and provided estimates/bids for our system, several impressed me with their recommended systems and completeness or their installation packages, but none more so than Indoor Comfort Team's. Adam explained the bid and the installation process completely. Installation happened exactly as he had explained. The installation team arrived on time, took great pains to keep our house clean and minimized the damage to our gardens. They worked for a day and a half to install the system and answered all my questions as I checked in with them throughout the process. They showed me how to operate the system, including the complicated programmable thermostat and the media filter. A few days later, they sent a serviceman out to check the installation and address a couple of my questions. Adam also came out to inspect the installation and make sure I was completely happy. Although we have yet to receive a utility bill that reflects the efficiency of the system, I am confident, after monitoring the systems run times with the thermostat, that we will see substantial savings. The new system is extremely quiet, both while cooling and heating, and has kept the house comfortable so far. I can comfortably recommend Indoor Comfort Team for anyone who may need a new residential furnace or air conditioner. read more

Excellent and more than timely response to a complete electrical outage at about 5 PM caused by siding construction. Garth was responsive, communicative and with the siding folks, resolved the issue. Won't hesitate to call them again. read more

This Company is flat out AMAZING. I worked with the owner of the Company, Adam, who made sure I was able to get the most efficient system for my home. He went above and beyond to help me. This is a family owned Company and you can definitely tell. I receive a bid from another, more widely known, Company and it wasn't even close when you compare the quality of the equipment and the price to what Indoor is installing for me. DO NOT HESITATE TO CALL THIS COMPANY!!!! Mary read more

I called Indoor Comfort Team to get an estimate. Bernie came out the next day and looked at the job and took a few pictures and told me he would get back to me in a couple of days. Two weeks later I called to see where my estimate was and they told me they would get ahold of Bernie and have him call me. Three days after that I called and they said they would have Bernie get right back to me. I'm still waiting for Bernie to call. read more

Trustworthy and reliable, are two words I would use to describe this company. Our furnace had been acting up and we called a local HVAC company to look at it. After inspecting, they told us the blower was out, and was even hanging sideways because the mount was broken. It should be replaced. The unit was old, and it is, but we were hoping to hold on to it for a couple more years. They sent a salesman out the next day to give us a price. It was fairly high but if we needed to do it, we figured we didn't have a choice. But he also strongly suggested that we replace our AC unit at the same time because it would be more "convenient." The unit is older, 15 years, but I clean it out twice a year and try to maintain it. He originally told me, when my wife was not present, that the unit could last another 5 years and there was no need to replace it. But, when he was in our kitchen with a cup of coffee and talking about his grand kids to my wife, he was suddenly confident that our AC unit would go out soon and we should spend another $4,000 to replace it. We're not made of money so this would be a hard pill to swallow. I did not see any reason to spend $4,000 on a unit we won't need for another 4 months and one that could possibly last another 5 years. I'm not in the habit of replacing something when it still works. I was really put off by this and the way he kept up-selling all the add-ons. The final estimate was ridiculous. I called the Indoor Comfort Team for a second opinion, not necessarily intending to do business with them but simply to get a second opinion. I had never done business with them before. Their tech guy came out and after inspecting our furnace told us that the blower was not broken and if it were, we would certainly know it because it would make a loud racket when when we turned the heat on. He did say we had another issue and that was the reason our heat on going on and off. We talked and he suggested that we do have the unit replaced or fix it for several hundred dollars with no guarantee that it would last one, two three years. The choice was ours. No pressure sales pitch. The owner himself came out the next day, at my request, and inspected the unit and made notes about the size of our house and our current heating duct system, etc. He then made recommendations for a new unit, giving us the best price he could, but also giving us straight, honest recommendations about what we really did need and not need. No up-sales, no add-ons. I was impressed and we decided to use his company. They came out within a few days and had our new unit installed in less than a full day. The two techs were very nice, clean and professional. They also told us that upon dismantling the unit, they found two cracks in our heat exchange, which is not only problematic, but dangerous. We were grateful. The new unit works terrific, is blowing hot air much better than our older unit and we don't need to run the furnace as much, so I know we are saving money already. I will call on the Indoor Comfort Team in the future for all our HVAC needs and recommend them to others. read more

we've had you all work on our furnace and keep it running. fare prices and great work. oh, and friendly staff

I woke up to my furnace not working. It was 22 degrees outside & I knew I needed to get it fixed ASAP! I called Indoor Comfort Team at 0800 in the morning. The woman who answered the phone said she would have a technician call me ASAP. Russ called me within the hour & told me that he would arrive within 45 minutes. He was professional, friendly & immediatly found out my problem. He fixed in quickly (describing what he was doing each step of the way) I was thrilled with the work done & will call Indoor Comfort Team in the future for any heating or air conditioning needs. Do not hesitate to use this company!! AAAAA +++++ read more

Great service!! This company isn't trying to sell you more than you need. They are truly there to help you and figure out what system is best for your house. They gave us as many discounts as possible. Very available to answer questions and allowed us to call morning and night. Very friendly. They care more about what is best for you than what is best for them. Indoor Comfort Team is the only company we will use for our heating and cooling needs. read more