I called JK Plumbing last Friday. They had the technician give me a call - that same day - within…read moreminutes and the team (Shawn and Levi) said they would try to get out to me that same day. I was thrilled because - despite COVID19 concerns - we were expecting a few folks to come to town for the holiday weekend and having the guest shower in working order would be a blessing. And having the new faucet on the deck would make cleaning (before and after) much easier. Sadly, they weren't able to come by that same day - due to another client emergency - but they called that Monday and arrived within about 15 minutes of their call. They were friendly, courteous and appeared extremely knowledgeable. We talked about pets - Taco the Macaw sounds amazing and they also showered Gizmo with compliments - so I was super impressed and pleased with them. They told me that they needed to work up an estimate and if the parts came in - they should be able to do the job that same day. Told me to give them about an hour. That same day, the office called me, and left a vmail, asking for my email address so they could send me the quote - so emailed them back. After not hearing anything for 3 hours, I called the technicians. They explained that they had an emergency and wouldn't be able to get back out to me but they said they would call the office to see if they could dispatch someone else. I told them that I understood that they were busy and I would try to call the office myself. Unfortunately, when I called - I got the answering service. And I was advised that 'they must have closed early.' Note - when Theresa (sp?) emailed me later that evening, she said that they didn't close early - they have adjusted hours due to COVID19 - so the hours listed on Google, Yelp, voicemail, etc - are incorrect. Since that point - I exchanged emails and called the office (once again on Wednesday) to find out the status of the estimate / getting me scheduled. I spoke to 'Theresa' (sp?) and she informed me that she hadn't sent it to me because 'the guys hadn't sent it to her yet.' She went on to explain that it wasn't 'just them' and that she was having trouble "getting her estimates from all her guys." When I asked if she could give me an estimate / ballpark when I might hear from her - she told me quite bluntly 'I don't know - but you'll hear from me as soon as I know something.' In other words - don't call us - we'll call you. She sounded quite annoyed with me. I know I'm not an emergency client, nor am I a big-dollar / big-ticket, high-end job - but I'm proud of my home - and try to take care of. For that reason - I value skilled, courteous tradespeople. People with integrity and treat me as though they value me as a client. I'm especially disappointed at this situation - because Levi and Shawn and I discussed the fact that I've had several others (not plumbers, but handyman), come out, diagnose, give me an estimate and then just disappear. They assured me that would not be the case with them and that the job was very straightforward. I'm sure these guys are great - but my experience was lackluster. And before anyone PM's me about racism and finding a black or minority plumber - I don't think these guys don't value me because I'm black - I think they have developed a good reputation, making them highly sought after - so they don't prioritize small jobs like mine.

I was referred to this company by a trust source , I was and has been extremely pleased. The…read more property had back up coming in the tub. I called one day they were there the next morning and I found the prices charged fair compared to some of the others in this industry. Problem solved. As a result of the first call I had another issue again, service call set showed up and I got excellent results. "I have found my forever life plumbing company". I have gotten service from two different technicians and I have found them to be extremely knowledgeable . Now I can just find a electrician in the area as reliable and reasonable as these guys... Faye Ette' Williams

I had a leak under my kitchen sink. I called TLC and they were quick to respond and even quicker to…read morefix it. They were friendly and professional so I will be calling TLC Plumbing for ALL my plumbing needs.

We had an issue where a clogged sink somehow mushroomed into any water used in house would gurgle…read moreback up into the basement tub. We were terrified at the possibility of what could be wrong. We called Tom at TLC plumbing and he came over that afternoon. After a lot of investigation including sending a video camera down our pipes, he was able to find the culprit! Some lovely raspberry bushes that I had planted a decade earlier literally cracked the pipe leaving our home and created a 70% blockage. After the diagnosis, Tom suggested replacing that section of pipe along with an exterior cleanout trap to keep such nastiness from happening in the future. If you are looking for a genuinely good, fair and professional plumber who also lives in the Dallas Area, look no further than TLC plumbing!!!

Waterline Repair: I was trying to avoid taking a day off…read morework in order to resolve this issue. Hearing Pluming was employed to address it instead. Now I have to take a day off work to fix the job that they did. They left the replaced soil high and uneven, to the extent that when my grass does come back, there is no hope of me being able to cut it with my mower. When I worked in the service industry, we took pride in the job we were hired to do. We performed the job to a high standard and at the end of the job, we swept up the floors, wiped off any fingerprints, and left the job site in as good or better shape than when we arrived. We did this all while showing the customer the utmost respect. When the individuals performing this task were asked what would be done about the final state of the landscape, they were flippant and responded along the lines of "It is not our responsibility". I find it ironic that the company is named "Hearing Pluming", and yet is entirely tone def to the consumer. If you're looking for someone to destroy your yard, then definitely go with Hearing Pluming. Otherwise, I would look elsewhere.

Our waste line started backing up into our kitchen sink. We had one plumber come and auger it and…read moretheir auger jammed up way down the line and they told me they thought it might be on the county side. The county engineer came out and they couldn't even locate where our line met the main and they called in the county plumber which happens to be Donald Hearing from Hearing Plumbing. His crew was incredibly quick and professional locating (unfortunately on my side) a tree root that had grown into and filled my sewer line which happened to be 15ft underground. Donald not only had it done the next day, he installed a clean out that I was previously missing inclusive with the repair. Although I hated paying for it right before Christmas, his pricing was more than fair and he was quick. I am incredibly grateful.

Austin did a great job and left my sink and vanity cleaner than he found it, I highly recomend him.read more

I would like to say I personally would not recommend this company or any of its new team members…read more(Jake, Dillion, or Jeremy) to perform any type of new construction plumbing work! This company is, was, & has been a TOTAL DISASTER to my new construction project!! I hired this company off Thumbtack 3/2026. Reviews on thumbtack & initial conversation w/Jeremiah. (he knew his stuff). We agreed to do business. I asked how long to complete this project? I was told appx 2 wks. SOW: install water/sewer lines. Install inside water lines & pipes. Install sewer injector pump & trim out 18k+. 8k to start / 8k after inspc pass / 2k+ trim out - after agreeing to do business, doc signed - nothing happend. - nothing was as Matt said it would be - delivered permits 3/27/26 - received check - no excavator for digging as promised - nothing done as promised - found out later instead of him prioritzing my project - he sent his only plumber (Jeremiah) on daily service calls - then he sent him to my site at the end of the planned daily service calls - that was not the agreement - my project stalled & grossly delayed due to this method - as you can see in photos extensive damage occurred due to lack of focus decision making and knowledge - nothing is installed correctly at this point - Jeremiah had everything installed correctly which is what the inspector saw - Matt then had this new team Jake Dillon Jeremy go in rip this mans work out and install things incorrectly or undone. - this did not take 2wks this has taken 3months & the photos shows how PlumbingPro North Atlanta left my site saying everything was done. - Matt took the deposit, gave fluff, and acted clueless about the whereabouts of his technician. - I found out later it Matt was always in the loop of where his Technician was because he was the one sending him on the service calls daily while my project stalled. - i would get random text & emails about technician showing up & it be a total no show because he is only one man, gone on service calls. Matt over promised, under delivered, yet still in this continued to try to collect money for a job not complete. - He called my phone more times about the money than he did about completing the work that he somehow got the inspector to pass without the inspector seeing the completed work. - And the work as it stands now is definitely not correct. - His men left my construction site a total mess countless time wood cutout, cut pipes, food trash, drink cans etc. - Matt had no intentions on completing nothing he was only focused on getting paid. - He never had a prob regarding payment here. - project funds are avail in total before project start - showed up for check - i chose in person so i could show Matt, all the damages, unkept promises & unfinished work. - I asked how inspection pass w/o items 1-8 completed: He passed with NO: 1. No venting in the bathrooms 2. water line installed 14" not 18" 3. No plumbing for tub 4. Water line - touching sewer line 5. Water line exposed 6. Sewer line not connected to house 7. Sewer injector tub not properly installed 8. Toilet pipes go frm 4" to 3" cant go large to small - team killed 4 of my thuja green giant trees planted by my late Pops. - team removed studs - did not put back - team removed electrical wiring - did not put back - team cut installed interior water lines - did not replace back - team damaged shipping container floors w/ unnecessary over cuts - team damaged shipping container with penetrations not properly sealed caused water damaged in guess & master bathroom, & hallway. - team damaged framing w/ unnecessary cuts - team damaged front porch by hitting it with excavator - yard damaged with unnecessary digging - did not repair yard as promised - damaged retainer wall from leaving red dirt thrown against it Matt showed up with a different kind of energy on June 12th. It's June 29th & the same energy Matt had to collect money isnt the same when he's damaged your property and has been informed.

We had a water leak that resulted in a 4 ft by 4 ft section of the ceiling in the kitchen…read morecollapsing from the water. They responded to my request in Yelp within 5 minutes and were at my house within 2 hours. They were professional and quickly identified the problem. The leak and a second potential leak were repaired within the hour. They did an excellent job and at a fair price.

Brian did a great and thorough job fixing a small leak under our sink. Would use again!read more

If you're reading this review because you're looking for a plumber, your search is over. These guys…read moreare fantastic. My pressure reducing valve went out on a Sunday afternoon... Mother's Day, no less. I contacted Troy and Sons through their website. Got an answer within a half-hour. Their tech was at my house the next day and had it fixed before lunch; I think it was a total of 15 hours between the time I emailed and the time my problem was fixed. What's more, they did all this working around my family having a scheduled medical procedure for that day; Troy and his staff were in constant communication with me and handled everything beautifully. Pricing was a dream. More than fair, as quoted, terrific. Pipe is working great. Other than the new part, I can't even tell that they were there; no mess at job site at all. Really impressed with these guys. They do good work, they communicate clearly, they charge very reasonably, they just give off that "good people" vibe, you know? After dealing with several chains and "big box" plumbers, it was wonderful to find this small business with that great personal and professional touch. I know who I'm calling with all my future plumbing needs. Give them a shot. I think you'll be glad you did.

Huge shout out to Troy and Sons plumbing! Ordered a dishwasher from Home Depot and was going to…read morehave them install it and they said they couldn't do it. I called Troy and sons and within an hour they were out here and had my dishwasher installed without having to replace a part that Home Depot said was needed Highly recommend!

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

I would highly recommend Davis and Sons Plumbing. After 15 years, our water heater finally reached…read morethe end of its life and started leaking from the tank. I was referred to them after filling out an installation form at Home Depot. They called me promptly and provided a very reasonable, upfront price for the entire job. Not only that, they were also able to come out and complete the installation that very same evening! The installers were personable, professional, and did everything strictly up to code. I finally have a plumber I can trust for all of my future plumbing needs.

Jeremiah & Jaylin came to my home to fix my dishwasher connection that Home Depot installers…read moredamaged. They were courteous, professional, knowledgeable, very thorough, and not to mention young guys that worked as a team to get the job done expediently. They explained things to me as they worked and fixed the issue as well as waited patiently to be sure it was in great working position before they left. I'm thankful and inspired to have these gentlemen in my home providing a much needed service while educating me at the same time. Thank you Jeremiah and Jaylin!!!