Dustin has done periodic checkups on our A/C for the last 4-5 years. During the visits he was…read morepatient, informative, and professional mainly emphasizing the importance of frequent filter replacements. We wanted a new system so decided to replace our 25 yr old unit . He explained the pros and cons of various options and gave us a fair estimate for what we needed. Great to deal with a trustworthy small business owner directly, with no pressure. The Trane system was just installed and is running great, super quiet and cool. Thanks

My AC died, and like anyone who doesn't speak Freon, I braced for the usual: vague jargon, upsells,…read moreand that polite sinking feeling of being taken for a ride as I nod along pretending to understand. But Dustin at Dad's Heating and AC did the opposite. He walked me through the system like a translator. He showed me the leak, explained the low refrigerant, made the invisible visible. Not in a "trust me, buddy" way, but in a way that made me smarter, not smaller. He was hell-bent on educating me and showing his work. Usually, hiring a repairman is a trust fall onto a stranger with a clipboard and a $400 surcharge for something you hope isn't made up. This felt more like auditing HVAC 101: How Not to Get Rolled. It's a throwback family-owned business. Dustin does the repairs, his wife handles the scheduling and phones. It's a toss-up who is friendlier... which is saying a lot. Dad's didn't just fix my AC. They fixed the part of me that expected not to be treated this well. 10/10, would trust Dustin with my Netflix password.

returned home from a week long trip to find my ac was not cooling. I contacted Butler Heating and…read moreAir and was given an appointment for the next morning. Marcus showed up on time and was nice and professional. He quickly determined the problem. He had the needed part with him and replaced it in less than 20 minutes. Butler Heating and Air is now my go to for ac and heating needs. It is rare to find such a professional and reliable business these days, Butler Heating and Air is one of them.

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

The previous HVAC installer (Pro Flo / All Pro) failed to come out to service my 3 year old…read moreCarrier heat pump / A/C unit because it was "too new" and "should not have issues" so soon after installation so I had to call another company. Fallbrook H&AC addressed the issues professionally and on time and even resolved an issue where the Nest thermostat was unable to fully communicate with the system that the original installer missed wiring correctly.

There were circumstances from another installer that made chaos at my house. Two systems were…read moreinstalled improperly and both died. There was a lot of repair and investigation that they worked diligently on for two full weeks. It took time but it took more patience than time. Everyday the boys came and worked quietly and cleanly till dark and after. When they left each day there was no sign of them having worked. They covered everything and anything they moved was replaced perfectly. I didn't have to clean up after them at all. They also participated in getting the previous installer to pay for the work. That was above and beyond. I'm grateful and very happy.

After three days without air conditioning, my apartment ranged from a toasty 86 degrees in the…read moreafternoon and evening to a still-warm 80 degrees in the early morning. I couldn't cook, use my computers, or watch my big-screen TV because each one added even more heat. By the third day, I felt as though someone could stick a fork in me--I was officially well done! Thankfully, the new manager of my apartment complex hired Tracy to rescue me from my indoor sauna. Tracy drove all the way from Temecula to Escondido, and I don't think I have ever been happier to see anyone arrive. Tracy was courteous, professional, punctual, and incredibly efficient. He diagnosed and repaired my A/C in about 10 minutes, then carefully verified that everything was working properly before leaving. Cool air has never felt so wonderful! I sincerely appreciate Tracy's outstanding service and highly recommend him for all your heating and air-conditioning needs. He was truly a breath of fresh--and wonderfully cool--air!

HIGHLY RECOMMEND this great company! Super communication, knowledge, reliability, and reasonable…read moreprices! What more could you ask for? Tracy is a pleasure to deal with and did several home inspection reports for us. All reports were super professional and formatted to share. Always willing to answer questions and help problem solve in older homes. Call Marianne to schedule - she's the best & you will be happy you chose this hard working team!

Winter check up, everything looks good. Angel was efficent,…read morefriendly and trust worthy.

Beware of misleading promotions!…read more We received a mailer last week from Airtime Plumbing, Heating & Air advertising a discounted inspection along with a military discount. It sounded like a great deal, so we scheduled a routine annual maintenance visit--just a basic check-up since our AC was working perfectly fine. After the inspection, we were shocked to be told our system supposedly needed around $5,000 worth of repairs. This was alarming, especially since we hadn't experienced any issues at all. It immediately raised red flags. Trusting our instincts, we decided to get a second opinion and called On Time Home Services--and we're so glad we did. Their technician came out, thoroughly inspected our system, and told us the truth: nothing was wrong with our AC. No unnecessary repairs, no scare tactics--just honest, professional service. What seemed like a "discounted service" from Airtime turned out to be a classic upsell tactic--drawing customers in with a low-cost offer, only to pressure them into expensive, unnecessary repairs. That's not right. On Time Home Services completely restored our confidence. They were transparent, trustworthy, and didn't try to sell us anything we didn't need. Save yourself the stress and always get a second opinion. We highly recommend On Time Home Services--they've earned our business moving forward!

Highly recommend to all. Doug at NextWave was very prompt, professional, and respectful. He quickly…read morefixed our air conditioning system and easily explained what was going on each step of the way for us to understand. He did not try to over diagnose or portray very expensive repairs that were not needed. That is something that we have encountered in the past with other HVAC technicians. We will recommend him to any of our friends and family. He will be our first call in the future for any HVAC needs.

I highly recommend & NextWave Heating & Air for any new heat pump or air conditioning system. From…read morethe moment Doug showed up, he was the most prepared and already knew all the information about my home and current system. He provided transparent service, didn't try to upsell a unit, and told me exactly what I needed and why. The team's expertise and professionalism were evident throughout the process. I would highly recommend having this company be the last one you get a quote from just so you can compare the difference.

Delvis saved the day. We got our HVAC replaced by Home Depot using Trane hardware. It was a mess,…read morenever worked right, and Home Depot couldn't fix it. Delvis found that the air intake was too small. The ductwork needed reconfiguration and in some cases replacement. He also discovered that Home Depot used the wrong kind of solder which is why the coolant was escaping. American Home Sheild put us in touch with Delvis at Energy Plus and we have insisted on his expertise from that point forward. Friends we have referred him to have also had cost-effective and exceptional results. It is worth scheduling and waiting for Delvis to help you get it done right and most cost effectively.

Would highly recommend Delvis over and over again. The estimate he gave me was thorough and…read moredetailed and very fair. He did what it said and then some. Was on time, very professional, friendly and very knowledgeable. Will definitely will use him for the forcible future.

I made a service repair request with my home warranty company for my air conditioning on February…read more27th when the temperature was hot and in the 90s. They assigned it to Farzad Dehghan Manshadi from Caspian Mechanical Inc and he couldn't come out till the following week. After he looked at my HVAC on March 4th, Farzad said he would write up his report and be back in touch in a week. After I didn't hear anything on March 12th I reached out to my home warranty company for an update. They advised they needed a report from Caspian Mechanical and advised they would reach out to him. Again, I heard nothing so I reached out again on March 19th. They said they had been trying to reach Farzad, but had been unsuccessful via phone and email. I asked to escalate the matter and after still not hearing from Farzad, the repair request was reassigned to another contractor on March 20th. Tough month for my family with temperatures near 90 for an entire week.

I am very pleased with the Caspian Mechanical service, very knowledgable staff, trusted and…read moreprofessional. Farzad came on time, diagnosed the problem, explained what is wrong with my AC, then he ordered the part and came back to replace it sooner than what I expected. I will use them next year again. You will not regret working with them.