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    Integrity Air Heating & Cooling Specialist

    Integrity Air Heating & Cooling Specialist

    (182 reviews)

    Joshua, Nathan, Josh T, Logan, Ashton, thank you for power through and getting us up and running…read more Unfortunately it wasn't easy install but this team was dedicated to getting us running. We appreciate you cleaning up everything and making sure it was all working and we were satisfied before heading home.

    I rarely write negative reviews, but I felt compelled to share this experience so others can make…read morean informed decision. The fan on our outdoor A/C condenser stopped spinning. After doing some research and consulting ChatGPT to better understand the symptoms, I concluded that the most likely cause was a failed dual-run capacitor. I also watched several YouTube videos showing that replacing the capacitor is generally a relatively simple repair. Although I considered replacing it myself, I decided it would be better to pay a reputable HVAC company to confirm the diagnosis and perform the repair. My wife spoke with a friend who highly recommended Integrity, describing the company as honest and trustworthy. Based on that recommendation and the company's excellent reviews, I scheduled a service call and agreed to pay the $125 diagnostic fee. The technician, Josh, arrived, and I explained that the condenser was operating but the fan was not spinning. I also told him that I suspected the capacitor had failed. Josh retrieved a test capacitor from his truck, disconnected the leads from the existing capacitor, and connected them to his test part. The entire process took about ten minutes. When he restored power, the condenser fan immediately began spinning. At that point, I was genuinely impressed. His quick test appeared to confirm exactly what I had suspected: the capacitor had failed. Since replacement capacitors generally retail for around $20, I assumed the repair would involve installing a new capacitor, with a reasonable markup for the part, labor, expertise, and company overhead. Instead, Josh listened to the fan and commented that it did not sound very good and appeared to wobble slightly. He then returned to his truck to prepare several repair options. He remained in the truck for what seemed like an unusually long time for what I believed was a straightforward capacitor replacement. Eventually, I walked out and told him that the amount of time being spent preparing a plan made me concerned that this was about to become a lengthy and expensive repair. I explained that this was not what I was looking for. Josh said he would be finished in a few minutes, so I returned to wait. When he came back, the first option he presented was to replace the capacitor for approximately **$1,000**. He then began describing another option that included replacing the condenser fan motor. That repair would have added approximately **another $1,300-$1,600** to the bill, on top of the capacitor repair. At that point, I stopped him. I told him that I had researched the capacitor and understood it to be a part costing approximately $20. I directly asked whether I was mistaken in understanding that I was being quoted $1,000 to replace a roughly $20 part. Josh responded by asking whether I had gotten that information from ChatGPT. I told him that I could not justify spending $1,000 to replace such an inexpensive part, even allowing for labor, expertise, insurance, overhead, and a reasonable profit. At that point, the proposed price changed. Josh explained that the original estimate involved a higher-quality or premium part. He said that if I wanted a standard capacitor instead, the repair would cost approximately **$500**, with the $125 diagnostic fee applied toward that amount. Feeling somewhat relieved that the price had dropped from $1,000, I tentatively agreed. Josh then went to his truck to retrieve the standard capacitor. Fortunately for me, he did not have one available. We therefore scheduled a return visit for the following Monday. After Josh left, I replayed the entire interaction and became increasingly uncomfortable with how the visit had unfolded. The test capacitor had already demonstrated that replacing the failed capacitor allowed the fan to operate. Yet the initial proposal was approximately $1,000 for the capacitor replacement, followed by a substantially lower price only after I challenged the estimate. I also looked up replacement fan motors compatible with my condenser and found them listed on Amazon for approximately **$100-$300**. I understand that retail part prices do not include diagnosis, professional installation, warranties, company expenses, or profit. However, that comparison made the proposed additional charge of $1,300-$1,600 for the fan-motor replacement even more difficult for me to understand. Rather than wait until Monday, I went to Home Depot and purchased the correct capacitor for **$21**. After reviewing the replacement procedure again, I installed it myself in approximately ten minutes. The condenser fan immediately began spinning, and the air conditioner cooled our home normally, just as it had before the capacitor failed. I called the company and canceled the follow-up appointment. I want to emphasize that Josh was polite, personable, and easy to talk to throughout the visit.

    Advanced Heating & Air Conditioning

    Advanced Heating & Air Conditioning

    (275 reviews)

    Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

    I've been using Advanced Heating and Air Conditioning for several years now, and when it came time…read moreto replace one of our original AC units, they're the people I called. No pressure, no upselling, no clubs or service memberships, just strait talk about our options and a reasonable quote for the replacement. They were quick, did a great job, laid down tarps to protect our flooring, and cleaned up completely when done. The new unit is fantastic, it's so quiet, cools quicker and more efficiently than the old one, and looks great.

    Above All Heating and Air Conditioning - Top view of new high efficiency system in Sun City Ca

    Above All Heating and Air Conditioning

    (187 reviews)

    After speaking with Integrity Air Conditioning (who quoted us $20,000 to replace everything and…read moreoffered zero real solutions), I knew something felt off. Their tech used fear tactics to pressure us into making a rash decision based on urgency and emotion. It was uncomfortable and absolutely not honest. That's when I remembered Above All Air Conditioning & Heating, a company I'd used in the past and should've called first. As soon as I spoke with Pete, I could tell the difference. He listened carefully, never rushed me, and worked around our schedule. He was professional, kind, and incredibly thorough. Pete didn't just diagnose the issue, he fixed the mistakes that Integrity had left behind during their "inspection." He found miswiring and the wrong start component, replaced the parts correctly, and took the time to explain everything with full transparency. It's rare these days to find a company that runs on honesty, integrity, and true customer care. Ironically, Above All showed far more integrity than the company that has "Integrity" in their name. If you have any air conditioning or HVAC issues, don't waste your time or money anywhere else go with Above All. They absolutely live up to their name.

    I contacted Above All heating and Air Conditioning for issues created by another HVAC company…read more Above All has been amazing, the communication is great and they have shown up as scheduled without fail. Ryan clearly explained my HVAC issues and a few different options to resolve them. The work was completed quickly and they worked around my scheduling conflicts. I had quotes from other companies that were higher so I felt like I got a great deal from Above All. I had a few questions about preventative maintenance and Ryan explained everything in a way I was able to understand. I have no doubt I will be Above All for all my future HVAC needs.

    Energy Plus - hvac - Updated July 2026

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