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    Innovation Cleaning Services

    4.0 (163 reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Services - Innovation Cleaning Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Innovation Cleaning Services Photos

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    Recommended Reviews - Innovation Cleaning Services

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    Serena D.

    UPDATE: The owner apparently thinks an honest Yelp review about his professionalism is a "defamation". Honestly you guys, not worth it to deal with this kind of person. Attached is s the screenshot. See it for yourself. I would never recommend this service to anyone. The cleaner didn't show up on time. It was poorly cleaned. The owner Rodrigo is hostile, unprofessional, and rude when he's being called out for the mistakes. He kept saying he's human and made up bunch of excuses. Watch how he will try to write a lengthy response to flip it back on me. You can see the same pattern on here with other one star review. It's a shame. He hires decent people, but I'd recommend to stay away from this business. Wouldn't trust with a 10ft pole

    You can still see the stains on the wall after the "deep cleaning"
    Bonnie S.

    WORST cleaning ever. I really should have taken the other low star reviews seriously because I had a very similar experience. It's quite shocking that this "company" has good reviews and you'll see why if you continue reading. Like many others have experienced, the cleaners were very late. I had a cleaning booked for 1pm and the cleaners didn't arrive until 2:30pm. But I wouldn't have cared if they did their job. Upon arrival, I tried to give the two cleaners instructions on what needed to be cleaned and where to clean. I mentioned the carpets needed to be washed, and one girl said she would have to call her manager to get someone to come. As she was on the phone, I go upstairs to give instructions to the second cleaner, only to find her cleaning her gunk out of her teeth and washing it down in the sink! It was disgusting and a MAJOR HEALTH HAZARD, especially during a pandemic. I asked politely for her to not do that and she didn't seem to understand me and told me to talk to her manager. I should also add that NONE of the cleaners wore masks even though there are signs posted up everywhere saying masks are required upon entry. This was clear COVID VIOLATION, but I'm vaccinated and I remember reading somewhere that they did temperature checks so I decided to let it slide since they were already there. Anyway, half an hour later of them talking on and off the phone, a third cleaner with a carpet cleaning machine finally came and again had to talk to the manager. As he was inspecting the place, he got locked out and very AGGRESSIVELY shook the door handle, which I noticed recently, no longer works. I can't prove they broke the door handle so I won't say they broke it, but they definitely didn't treat my home with care. I eventually went outside to get some work done as they supposedly cleaned. The place was new and there is no furniture, so there wasn't much work to be done as the previous owners had already done some work like vacuuming and they left the bedrooms pretty clean. At around 4:30pm the cleaners alerted me on my phone that they are done and I come back only to see that everything still looks the same. It doesn't look like anything has been cleaned. The balcony still had leaves and spider webs and the garage had leaves and debris. I asked if they could mop the balcony and they told me they had NO MOP. What kind of cleaning company doesn't bring a mop? I started to wonder if they even cleaned the living room floor if they didn't have a mop, but I have gray laminate flooring so I couldn't tell. Anyway, I had to get back to work and regrettably paid the cleaners assuming they did some work so they would go. I tried to call the manager afterward to inform her of the very unsatisfactory job and she didn't pick up, but did reply via text. She said that the balcony and garage areas only included sweeping, which wasn't made clear in my correspondence. In my correspondence, they said they would clean those areas. You wouldn't hire someone to clean your house if cleaning only meant sweeping. Anyway, for the rest of the areas she said that she would have the cleaners come back the following Tuesday to re-clean. I sent a follow-up text confirming a time, but there was no reply to that text and nobody showed up on Tuesday. I ended up having to buy cleaning supplies and recleaning myself. You will see in the pictures all the dirt that was left over in my living room and cabinets. It was super disappointing that I had to go through this experience and paid $350 for a cleaning that clearly wasn't delivered. They are seriously unprofessional and do not have proper cleaning equipment. They literally bring a bag of rags with them. I hope you guys take this review seriously so you don't get scammed like I did.

    Carper
    JoAnn Y.

    My only compliant is that he was about 2 hours late, but given the price and quality of service it's worth it. He thoroughly deep cleaned my carpets and tile floors. Like with most things, you get the best deal when you're flexible and friendly. The owner was responsive on text.

    Anita Z.

    Booked them for deep cleaning + carpet cleaning. It was easy communication with the owner Rodrigo. But the job itself was done messy. They came an hour late. One bathtub still has stain in the corner, and there are scratches all over my microwave panel. They left the cleaning product in my oven and forgot to wipe it up! I was told that they will not going to clean the oven so I did not check. Super unsatisfied and absolutely not recommended!

    Sheryll D.

    I will start off with these people work hard. Having cleaners allowed us to focus on other parts of the house that required attention. So now the story begins. I let this pass for a week because I didn't want to write a bad review. We scheduled a team to come in on Saturday. The cleaners came a bit late but it was fine. Before they started I walked them around and explained what was discussed with their boss and showed them text conversations of what was expected and what I didn't need them to clean. They then called their boss and price had to be discussed again because they said the house was more dirty than they expected and will take more time. We came to a price agreement and they start. We leave the house and an hour later I get a text, if it was ok to come back monday because they had another apportionment and won't be able to finish. So we said fine and they continued to work. Another hour hits and we get a call one of the cleaners cut himself while getting up from cleaning the oven and they had to go to the hospital. Ok fine. So then their boss tried to get another lady to come by herself to finish the job and I said let's just wait for Monday because I feel bad if it was only 1 person by herself cleaning till 10pm. Monday comes. Cleaners were late because the original team had car problems. Fine. Next team that came ask my husband if we had cleaning gloves. No. So they cleaned. They cleaned for about 9 to 10 hours they said. My husband went to check the house and it was ok. Not perfect said they couldn't remove stains from showers etc. Fine. So as they were packing up my husband was doing his rounds to lock up and notice things in the yard. A chair was moved and there was a towel. So before he left he said... "don't forget your towel" and smiled. Sounds like one or both of the workers decided to take a swim in our pool! My husband didn't make a big deal about it and they left. My frustration here is after the cleaning we went back to see the house again during the day since it was dark when they left. There were still cob webs, blinds were just switched the other direction and was not cleaned, and again the shower looked pretty bad. I shared photos with the owner and the response was our house is really dirty....people refused our work...shower stains would not come off...etc. we had other cleaners lined up but wanted to support a smaller business. We have had a move in/out deep clean before and it was never an issue even in worse conditions. In the end, we had to clean the rest ourselves and was able to remove the stains from the shower with some elbow grease and CLR.

    Stain that wasn't removed

    The pricing and communication is good but the quality of service is horrible. I requested for carpet deep cleaning, wood polishing and house cleaning. He said 2 people will do the cleaning - $294.00 for the service and when I arrived, only one was doing it - and missed a lot. Schedule was moved at 1:30pm instead of 9:00am so carpet guy was in a hurry cleaning because it was past 5pm already. Carpet was soaking wet that they had to leave the fan overnight. Garage and balcony which we agreed to clean, were also not done. Wood wasn't polished! I asked for the refund on the wood polish but he doesn't answer any of my messages anymore. Do not use this company! See photos of the service they performed!

    Dirty faucet not cleaned properly
    Safwanul H.

    I provide 1 star out of good grace. I hired the crew for deep cleaning two properties (the rental I moved out from and the new home I moved to). In both instances, the crew came unprepared to do a heavy clean, miscommunicated pricing as well. On the rental I moved out from I was quoted 500 including heavy carpet cleaning. They did not bring any adapter to connect the cleaning machine. The carpet was not cleaned and they still charged me 450 stating the carpet cleaning was an additional 150 dollars (which was not communicated to me earlier). I opted not to do the carpet clean. Extremely dissatisfied with the work and I feel scammed. I don't with hold due pay from any work done. I reluctantly paid the 450. I do not recommend them at all.

    Our couch was thoroughly vacuumed and no more dog hair-- until next time! Everything dusted and wiped clean.

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    11 months ago

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    1 year ago

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    4 years ago

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    5 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Was 1 hour late but she was friendly, the quality of work was great for moving clean, took 5 hours for a 1800 sq ft home.

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    5 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    Page 1 of 5

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    Review Highlights - Innovation Cleaning Services

    Rodrigo is responsive, prompt and prices quite well for the service his team provides.

    Mentioned in 18 reviews

    Read more highlights

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    I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

    I booked them the second time. The first time wasn't bad,…read morethey missed spots and I had to call them to come back. The second time: I understand it was a bigger house, but there's a lot of areas they missed. They were in a hurry because they said there's another house they have to clean. I didn't wanna stress about it so I just let their business number know, had to send them a lot of photos for all the areas missed and they came back. (The same team with their Lead to oversee the service) They did much better but disappointingly still missed few areas so I had to clean it myself. I find their charges a little expensive tho it is a little cheaper than others. It's a 2.5 stars

    Destiny's House Cleaning

    Destiny's House Cleaning

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    I hired Erick and his team for a move-in deep cleaning after our renovation, and they did a…read moreremarkable job. There was construction dust everywhere, much of it stuck to surfaces, and the team was incredibly thorough in cleaning every corner of the house. They vacuumed and mopped carefully throughout, paying attention to details that many cleaners would easily miss. One area I was particularly concerned about was the basement carpet, which had gotten very dirty from contractors constantly walking on it during construction. They spent a lot of time trying to remove the stains and improve its condition. Erick was also very honest and upfront that he couldn't guarantee every stain would come out completely, which I really appreciate. Their pricing was also very fair and competitive considering they work from 8am to 4:30 pm. I spoke with several cleaning companies before making a decision, and they offered the most reasonable quote while still delivering excellent work. I'm very happy with the results and will definitely be using their services again. Highly recommended!

    I inquired about a move out cleaning with carpet shampoo for my 488 sqft studio in RWC and was…read morequoted $300, which is fair considering the crazy move out charges that most apartment companies charge. Everything was done so nicely and the two lovely ladies who did the cleaning were so kind as well. The only thing that I did take off stars for was the wooden board that was placed at the top shelf by the building to block off the wiring/funnels etc bc this top shelf across was connected to the microwave hood which sits atop the stove. It definitely wasn't moved or broken before and I really should have throughly checked all cabinets but didn't discover it until my exit /checkout with one of the apartment managers there. Imagine my shock because this was not reported to me at all. When I reached out to the owner, Erick, he said that they assumed I knew about it and that's why they didn't say anything to me. And said that if they didn't anything they would have told me and him. This was NOT communicated to me after the cleaning and when I reached out to him over it, a picture of a stained drawer (I knew of this because the previous tenant had done this and used drawer liners to cover it), was sent to me saying that that was they discovered. But I knew of this lol. And this was NOT the picture of the broken/moved wooden slat. Generally would have appreciate an upfront apology and then maybe a %of my payment back as a generous gesture (I know, they p won't). But the honesty would have been the best. It put me in a bad spot bc the ladies were so lovely and I never want to give a small business a bad review. But the way this was handled after was ...not ideal to say the least. Overall: 7/10 recommend. If you choose them to clean your place, make sure to take photos BEFORE AND AFTER. Better yet, stay at your place while they clean.

    Deep Clean Solutions

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    Angel and his crew were a dream to work with. I found them via yelp and the whole process from…read morestart to finish was smooth and easy. Angel is extremely prompt with his messaging and communication. I would reply or send messages at off hours, expecting a response during business hours like most businesses operate but he would always respond. Their pricing was by far one of the best for move out/move in cleaning. It was a flat fee, which included many items that other businesses charges extra for. We have used multiple businesses and they were the first to even clean the sofas. The interaction was flawless and because I was not on site, he messaged me when they were en route, when they arrived, when they began, and updated during the entire process. Then as he was close to finishing, he also sent pics of all the items and told me what they had to finish. I wish I had pictures of the before, but the after literally looked as if the house was brand new. I found out cleaners and I wish I could keep them a secret but they are too nice and good to not let their business flourish. They service all over the Bay Area and I plan to use them for all our cleaning needs. I cant say enough great things about them. I messaged many companies, so save yourself a step and just use them!

    Very thorough, very thankful…read more I will be requesting the help with Angel and his team again. Great guy. Professional and respectful. Thank you.

    Innovation Cleaning Services - homecleaning - Updated August 2026

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