Really solid experience overall. Called them out for a faucet install and they showed up quickly,…read moreworked cleanly, and were upfront about pricing the whole way through -- no surprise charges or upselling. On a separate job, they even honored their original estimate even though it ended up being more work than expected on their end. What stood out most is how communicative they were -- quick to respond, showed up within the promised window, and the technicians took time to actually listen before diving into repairs rather than just guessing. Compared to other quotes I've gotten from plumbers in the area, their pricing has consistently been fair, sometimes less than half of competitor estimates for the same job. Work has held up well after the fact too, whether it was a simple fixture swap or a more involved pipe repair. Would recommend them to anyone in the area -- professional, honest, and easy to work with.

Very prompt responses even on a Sunday and was able to schedule a repair for the next day for a…read moreleaky water heater. I appreciated that they asked how old the water heater was and when. hearing it was almost 8 years old, advised that while they would fix the leak, they couldn't guarantee other problems wouldn't occur due to age. Also appreciated that they asked for photos to ensure they'd have the right replacement parts upon arrival (saving time and cost for them to go to a store). The technician arrived right on time, very friendly, and professional including showing me the busted part that he replaced. Turned out to be less expensive than other quotes too. Highly recommend and I would use them again.

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

AquaPro Plumbing Inc is the plumbing company I trust after I've spent 6+ years in plumbing myself…read moreand have several hundred of plumbers in my contacts. My children's bathroom shower started leaking and I needed work done not only fast, but I wanted quality and AquaPro came to the rescue again. They replaced the shower valve, had a guy come out to fix the tile and came back to install spout and shower plate and handle 2 days after tile work. They do large excavation repairs for water and sewer as well and have very reasonable prices for all plumbing work; their prices are per job no matter how long it'll take, where others charge an hourly fee and sometimes purposely drag on to complete it. Pic of my little one finally able to take a bubble bath again

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

Wish I had checked out the reviews before calling J Blanton Plumbing. It was Saturday, I had a…read morebacked-up kitchen sing and needed help. While they seem to offer "emergency services", the best they said they could do is book an appointment for me the next day. While waiting for the booking, they tried to upsell me for some sort of monthly service of some sort, I think for $29.99 a month. That should have been my warning to go elsewhere but I needed help and it was the weekend. Passed on the service but agreed to their "booking fee", warning number 2. They gave me no timeframe for when the technician would arrive so I asked if they could they try to get me in the morning if possible. I told them I don't mind how early. They said they would put a note in the system and would contact me in the morning. No call or text in the morning from them.,,,, Big surprise. So I call them to see where I was on the schedule around 8:30am. They told me that unfortunately all of their folks that day are out on emergency calls (wait, I thought I was an emergency booking from the prior day) and that unfortunately I won't get service until the afternoon. Ok, there goes pretty much all of father's day but I guess it isn't their fault this happened with unfortunate timing. Noon arrives I get a text message as a courtesy saying I was still on the schedule, and they would keep me informed. Ok, that is good news, maybe I am next or at least coming up on the list soon. Sometime a bit after 2pm I get a call, I am thinking awesome, they are probably informing me that they are on their way. But nope, I am now being told that they can't make it at all and basically letting me know I wasted the entire day waiting for nothing. But of course, they are happy to help me Monday. No, sorry J Blanton Plumbing, NEVER EVER will I use you. Perhaps you did be a favor because based on other reviews I just read here and elsewhere I now I know that you not only do not value your customers enough to treat them with common courtesy and try to upsell before you even provide services but also it appears you price gouge as well. No, I am done with you guys and happy to tell my story to inform others. Yelp, can I give less than 1 star? This place deserves it.

Pushy pushy pushy. They try to sell you a $ 29.99 per month service before they even come to visit…read moreyou. Technician came out to review the lines, gave me a quote and acted as if he would not leave until he booked his service with me. He pushed me into a corner to the point I did not feel safe talking with their technician. I would not recommend doing service with them unless you feel the need to argue to get them off your lawn if you do not want to do service with them. They will even offer you financing as a part of one of their pushing points to get them to take the job.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Owner called me and we worked out what a reasonable amount was for the repair. He was a nice guy…read moreand I appreciate that he followed through.

I've finally found a plumber I trust! I needed a plumber to…read moretake a look at strange water hammer noises in a house I own and rent-out. Michael was able to get out there and diagnose the problem, work with me to help me understand the issue, make a recommendation that made sense to me, and then get my approval to remediate the problem. Problem fixed. Next plumbing problem, he will get first look. Michael was easy to work with -- even by phone from far away, and his fees seemed reasonable. I'm grateful to Ibbotson for recommending him.

Dave was the person that handled our job. Showed up at the appointed time and got right to work…read more Replaced a ruptured silcock and installed a shutoff valve upstream. I pointed out another minor issue we had and he took care of that for me as well. All for a very fair price (I had called another company first that quoted me about double). Would highly recommend!

I laughed, I cried, I got my broken AC fixed in Chicago, and made a few friends along the way. Just…read moreone actually. His name was Chris and he knows a lot about HVAC units. Great service!

Having service on my commercial cooler was a constant monthly call for coolant recharge. Each time…read moreto the tune of $600-$700 dollars. They gladly showed up for service without investigating where the coolant was escaping. In addition, I purchased a new compressor with extended warranty from Patrick Mechanical, whose accounts were acquired by Paragon when they closed. I recently asked them to honor an extended warranty my compressor when it stopped working. The warranty extended into 2027. They even had the operator that originally installed the compressor working for them. It was a resounding NO to the warranty coverage. Four hundred dollars for a useless warranty. I strongly recommend Refrigeration Enterprises Inc for exceptional service, troubleshooting, and great pricing. They responded the next day at 6am to replace the compressor. Extended warranty no charge.

Nothing makes me happier than seeing people become true experts at what they do…read more This company specializes in water heaters, and it shows. A few years ago, when ours unexpectedly went out, they were like a SWAT team. They arrived quickly, cleaned everything up, and had a new water heater installed in no time. This morning, I took a very cold shower, which was not how I wanted to start my day. We discovered the pilot light had gone out. My husband tried resetting it without success, so he called them. They asked him to send a few pictures, immediately diagnosed the issue, and texted him a short video showing exactly how to reset it. A few minutes later, we had hot water again. That's what great companies do. They're prepared, they know their craft inside and out, and they make solving problems look easy. If you need a water heater, I honestly wouldn't call anyone else. Thank you for always being there when we need you.

During the Fourth of July weekend, the couple residing in my rental unit departed for a vacation,…read moregranting me permission to enter their home for preventive maintenance. Upon inspection, I discovered that the water heater was not functioning, as there was no hot water available in the unit. To address this issue, I contacted the RHEEM customer service number displayed on the water heater. A technician promptly returned my call and attempted to guide me through various troubleshooting steps to reignite the unit; however, these efforts proved unsuccessful. The technician ultimately suggested that a specific component had likely malfunctioned and provided me with a list of certified Rheem technicians in the Chicago area. Unfortunately, the Rheem technician I reached out to from that list did not respond to my inquiries. I have had great luck with businesses on Yelp that received a large number of favorable reviews over a long period of time. For that reason, I decided to contact Fast Plumbing 247. I was fortunate to speak with a plumber named Mac, who returned my call within a matter of minutes. He requested that I send him photographs of the water heater's model number and the unit itself. After reviewing the images, Matt promptly called me back and provided clear, step-by-step instructions on how to restore the water heater to working order. Remarkably, his guidance proved effective, and I was able to resolve the issue. Once again, the unit has hot water. What truly stood out during my interaction with Mac was not only his willingness to share his technical knowledge but also his remarkable patience. I struggle with even simple tasks of this nature, and Mac's calm demeanor made the process significantly easier. He meticulously explained how to remove the guard to access the pilot light window, advised me on the best positioning to view this awkwardly placed window, and guided me through the steps to relight the pilot light and restore the water heater's functionality. Thanks to Matt's expertise, I am able to enjoy the holiday weekend without further complications. Based on this experience with Mac, it is evident that the plumbers at Fast Plumbing 247 are not only responsive and technically skilled but also honest in their dealings. I fully intend to rely on their services for any future plumbing needs and wholeheartedly recommend this company to others.