The staff is super friendly, and very understanding why each client is walking through these door…read more The nurses are very friendly, helpful and explain the process from beginning to end. The doctor took his time with us explaining the procedure and the results.

The staff is amazing! I am a healthcare provider in Colorado and visited this facility and I was…read morevery impressed with everyone I encountered. Thank you for being kind and professional.

Update: This is no longer my go-to urgent care. I'm not sure if management has changed, but the NP…read moreI saw on Saturday handled a visit that should have been addressed differently. I called today after reviewing my results because the test I requested was not performed. I was open to discussing it, but that didn't seem to be the case on her end. I explained that the vitamin D test drawn was not the correct one for checking deficiency--it was done correctly during my visit in 2025. She insisted it was the same test and even stated that the system we were both looking at showed the same thing, as if I did not understand what I was reviewing. However, the system clearly shows otherwise. The test that was ordered was for hormone/active vitamin D levels, not for deficiency. If this is a small mistake--and I understand that mistakes can happen--the issue for me is that there was no willingness to acknowledge or correct it. There was also no consideration that the lab itself may have made an error. It took from Saturday to Tuesday just to receive the result of one blood test. After working a 12-hour shift, I came in because I had already been told the wrong test was done. While I understand other patients need care and didn't mind waiting, I was ultimately ignored instead of having a simple conversation to address the issue. After some time, I decided to leave and go to another urgent care for more attentive and thorough treatment. These are not the same tests--they measure different forms of vitamin D--and it was frustrating to be told otherwise. Update: Hours later, I received multiple calls from the office--none from the NP I originally saw. While I was told the issue was due to the lab switching their codes, there was still no acknowledgment of how the situation was handled. Even if this was a lab-related error, it does not address the provider's lack of listening or willingness to consider that the information in the system may not have matched what she believed. I was told we were both looking at the same thing, despite pointing out clear differences. Beaumont has been Corewell, including their labs, for at least two years now, so that explanation raises additional questions. Regardless, my concern is not just about where the error originated, but the lack of accountability and communication. I would prefer not to receive repeated calls providing conflicting or inaccurate information, especially when there has been no acknowledgment of the initial concern. At this point, I have gone and received care elsewhere.

AVOID AT ALL COST!! Please do not come to this place!!! They have horrible service and are money…read morehungry. I have done my annual physical and bloodwork here the last 2 years despite them not taking insurance for it and having to pay cash. Now this year in addition to not taking my insurance for the physical and bloodwork there is and additional $80 charge, PER PERSON for the bloodwork which has never been a thing. Last year they refused to sign off on my bloodwork because my cholesterol was higher, causing me to be charged by my employer. Also they poked my wife over 13 times trying to draw blood and you can see here veins from down the street. I will never be coming to this place again!

Customer service and wait time was great. Thank you I went there on my lunch and was in and out in…read moreno time

Knee replacement surgery Dr North and the total surgical…read morestaff were amazing. Excellent follow up & truthful regarding pain for first 4 weeks... only on day 10 though‍

Excellent experience! Staff is friendly and explained everything ahead of time. No question…read moreunanswered. Spotless interior. Highly recommend for claustrophobia.

Friendly staff, no wait time explained things thoroughly. I…read morewould definitely recommend this location

This is the best sports medicine clinic around. My doctor, Dr. Goitz. is top notch. This is what…read moreI remember the most. Not crowded. Friendly staff and the 'Desk'? is not 'bad' (see review by 'bad patient' done on 08/10/2017 (bad review)... Going for my second evaluation and 'tune up after injuring my rotator cuff in right shoulder. 1st trip 2 years ago were complete success-without surgery! Been motorcrossing and doing martial arts and working ever since. Now going to take it to the next level. Don't take the first review from the guy that obviously needs a 'different kind of doctor' and someone to lick his wounds for him lol. Do yourself (and your body a favor) Go here, you will not regret that you did. If recommended physical therapy by all means follow up as advised and remember you only get out of it what you put in. The best path isn't always the easiest!

This review is based on 2 experiences with this facility. For my first appointment, I left my house…read morea little too early so I arrived at 1:30pm for my 2:00pm appointment. The staff was extremely friendly and welcoming. They didn't take me back until 2:15. The doctor did not come in the room until sometime around 3:30pm. I went to ask if they perhaps forgot about me (this actually happened to me at a different place) and they assured me that this long wait is normal. What? If it's normal then perhaps trying to come up with a solution for this issue would be beneficial. My only bit of solace was knowing that they close at 4:30 so I knew I couldn't be there forever. My appointment lasted under 10 minutes. I had another appointment and because I waited so long the first time, I wanted to arrive exactly at my appointment time. I misjudged the time and would be 10 minutes late. I called though to tell them and I was put on hold. They informed the doctor and he said we would have to reschedule! lol! The person on the phone was super friendly and apologetic but I think it's insane that I can wait so long for my appointment the first time which is "normal" but they couldn't take me 10 minutes late?!? It makes me feel as though they really don't care about me as a patient. At all. I'm in pain and my appointment was just for a steroid shot.

I had a great experience with Dr, Gilyard. He is a talented and knowledgeable physician. I was…read morevery pleased.

After rotator cuff surgery I re-injured my shoulder, Dr. Gilyard told me he could do nothing more…read morefor me and dismissed me, telling me I would have to curtail almost all physical activity and live with the pain for the rest of my life. I was in terrible pain and depressed about the situation. With a second opinion, I found out I could have reverse shoulder replacement, which I did. 6 months later I am pain free and swimming, running, walking, skipping stones, picking up my grandchildren and living a full life. Why would Dr. Gilyard not inform me of this well known option? I can think of no good reason, which is inconceivable for a doctor. If I had listened to him, I would still be in pain and depressed. I would steer wide and clear of Dr. Gilyard

I went there a few times. I had several hundred dollars of tests done in a private lab that they…read morerecommended. The doctor didn't ever review the results. I thought, no call is a good call. When I asked a year later what the results were and if there were impacting me, the doctor said, "what tests". I had been suffering with serious pain. They diagnosed it as IBS. FAST FORWARD I have gallstones. Maybe it wasn't the same but I feel as if due diligence had been done then I may have had more info on my health.

Best health care experience by far! Direct Primary Care is the future of healthcare. 10/10read more

This review is based off one visit only but it was a great enough visit to feel confident in my…read morerating. I called to book appointment and the visit was a week and a half out since the doctor was returning from vacation. With the info I gave over the phone, which was minimal, insurance was already verified upon arrival. Digital X-rays were taken right away and digital means zero wait time . A thorough medical history was obtained about my daughters condition. I was impressed by how in depth that went. When we met Dr. Hadla he asked a fair amount of questions and did many isolated muscle tests to determine the exact problem. He hit the nail on the head. We were prescribed PT, which happened to be in the same parking lot. Nothing about the visit was rushed or over looked. I am happy to wait positive results from PT, but that's a different review .

I DONT RECOMMEND THIS PLACE They don't know what their…read moredoing at all i went their for my back pain and I still Same thing ,and the office visit is$300 Good luck if u decide to go their And make sure you have insurance!!!!!!!