Kinda disappointed within this shop. They used to be able to service my car, but the last two times they never had the right parts! Or recommend I go south of town to buy the parts and then they'll put it in for me. No I don't think so!!! I won't be coming back, not worth wasting me time. read more

Wrote in my zip code instead on my mileage on the invoice , told me they couldn't fix it so my records look inaccurate now, also it said my oil was full on arrival which I know it wasn't , said they checked my tire pressure which they didn't i have a sensor telling me the psi's on my screen also said they added washer fluid and they did not it's still empty read more

I have been coming here for years and have never been disappointed. Service is always fast and courteous. They always "advise", and don't try to oversell. Quality products, quality staff, and fair prices. read more

The people at this location are courteous and efficient. Great value. I would definitely return!

Today was my first experience with this business and it resulted in gaining me as a new loyal customer! I had some major issues after going to Jiffy Lube, which you can read about here on yelp at http://www.yelp.com/biz/jiffy-lube-sparks#hrid:mfbNgEeeJsejvJguRPGikQ/src:self and limped my van to their location. They immediately knew what the problem was and cheerfully took care of it. It honestly felt like I was at a small town garage where everyone already knew each other - and it wasn't just "show". read more

These guys rock checked all my lights and offered me water and coffee. Straight to business very polite and professional. Highly recommend this company to anyone who needs real honest work done... read more

Instant Lube - Instant Lube awesome service. - Oil Change Stations Near Me - Sparks, Nevada

Amazing place they checked everything on my car my third brake lite was out my license plate was out things that no other place has ever check.. of course I changed them myself including the air filter things we should all know to do thank you read more

Instant Lube is a fast, clean, professional environment. I took in my 14 Mustang 5.0 Trackpack for an oil change and they did it in less than 30 Minutes. I brought in my own oil and oil filter due to my car having special specifications and they took care of it with no problem. Complimentary drinks and inspection of vehicle is a great addition. Staff is wonderful, great customer service! Recommend over Tires Plus & Jiffy Lube!! read more

It was very quick and convenient but expensive. They didn't put one of my valve stem covers back on after checking air pressure. I guess fast service and attention to detail don't go together, but if they didn't care about that detail, I'm wondering what other things they didn't pay attention to. read more

Super nice, quick, and professional. Only place I will come for my oil change from now on.

I was able to roll in without a wait. The group was courteous and professional. I was happy I didn't need to answer a billion sales questions NO! They didn't have the right oil I requested but nonetheless I'll be back on my next change. I was out of there fast which was nice. I found this on Yelp! read more

This place is AMAZING!! Luke did an excellent job. Only took about 25 mins. Checked all of our light and kept us informed every step of the way!! Customer for life! read more

I've been here twice now. Both times the service has been top notch. You can go inside or stay in your car during your service. They offer coffee or water while you wait. The price is a tad expensive but I am a work at home mom of 2 little ones so I go for convenience. I enjoy friendly people and ease- this place has both so I will keep coming. read more

Excellent! Fast and efficient. They do EVERYTHING - oil, tire pressure, lights, fluids, clean windshields etc... nice folks. It's 30 minutes drive for me but worth it! read more

Speedy and professional service! It was a hot today so while we waited they offered my dog and myself a water. Awesome people and awesome service. read more

This is a short review. Why? Because what else can you say about a lube place? They are friendly, fast and there isn't any sales pressure like at the other lube place (cough cough Jiffy). These guys were great. Not over the top. Not over priced. Friendly and fast. Bonus ... in their waiting room you get to see multi- angled cams showing them working on your rig. That is pretty cool!!! read more

I will never go anywhere else! My whole experience from pulling in to driving out was amazing. I was able to stay in my car during my oil change, I was offered water or coffee, and went back a week later when my tire pressure was low and they filled my tires with a smile. read more

Had Instant Lube do my oil last time. Time to change the oil again, bought oil and a filter. When I went to change the filter, found they used the wrong filter. Did a little research and the excuse seems to be "we can't stock all different kinds of oil filters so we just use what we have that fits." Be warned. Too small a filter....engine starved for oil. read more

I have been to this Instant Lube many times. My husband takes his truck here, my daughter takes her car here & yesterday my son took his car here. They broke his tire pressure monitor & then told him he would have to take it across the parking lot to Discount Tire to have it fixed & that they would not pay for it. What!?! Yes, you heard that right! INSTANT LUBE broke his tire pressure sensor & they will not pay for it to be fixed. They said their machine broke it so it's not their fault!!! Again...WHAT!?! Absolutely NOT OKAY!!! I worked in the auto industry for almost 10 years & if our service techs broke something you bet we paid for it to be fixed. I will never go here again! read more

I went straight from Instant Smog to get my oil change here and both visits combined took me 15 minutes... maybe. I love not having to spend all day waiting for my car. Mervin was helpful and informative and service was fast like lightening. Just make sure you tell them which kind of oil you want before they get going! read more

This is the second year that I've gone here to get a smog and register my car. I had to wait about 30 seconds longer than I did last year. The whole process of smogging and registering the car takes about 3 minutes. There was a short line, but it moved quick. They apologized for the wait..lol, what wait..it took about 10 minutes from waiting in line until I was driving on my way. Plus, I got a free pen. Score! :) read more

I always come here when I need something done to my car...They are super friendly and quick with my oil changes and you don't need to get out of the car. You can watch them on the T.V screens and see them change your oil and they check everything on your car. Really like this place. Sometimes I feel its pricey, but I really believe you pay for the great service given. read more

I have been here a few other times and today will be the last. I travel for work I know the truck is old and tons of miles but its a work truck. I am in town visiting family for Thanksgiving and getting ready to go home in southern nv. I had 6k miles on that oil. any other day I would have changed it myself but since im traveling I have nowhere to do it. RV parks frown upon it really. The guy that greeted me was cool when I handed him the oil, filter and additive. What ticked me off was listening to the tech under the truck start moaning, groaning and complaining that I brought my own oil and filter why cant I just change my own oil. Couldn't really say anything without making a scene because other people were getting oil changes and waiting. So here it is. Keep your mouth shut and do your job. I am a heavy diesel mechanic on the pipeline. I have probably changed more oil, greased more equipment and fixed more junk than the tech has seen in his career. I gave you $41 dollars to change my oil that took 15 minutes. I guess I should have just changed my oil in the Wal-Mart parking lot and used that $41 to take my wife out to dinner when I got home. read more

I highly recommend the Los Altos Jiffy Lube location. The staff was top notch!!! They have gained a loyal customer.

I took my car here for oil change and I am very pleased with the service and the price. I showed up early on a Saturday morning as from experience at other places there is usually long lines and I did not want to spend half of my day off there. I got there about 10 minutes before they opened for business, they took me in and went to work on my car immediately. They showed me where the coffee and magazines were and let me enjoy the quiet of the waiting area in company of my dog. They recommended a few services that my vehicle will need in a few months but did not try to up sale me. All the contrary, they recommended a different oil from what I wanted because it does the same job but at a lower price point. I do appreciate this as most of the times I feel taken advantage of at the mechanics. The staff was helpful, quick and thorough. Did I mention that they are young AND cute??? I was in an out the shop and ready to go on about my Saturday in no time. I will definitely keep this place in mind for upcoming car services. read more

Fantastic service, super fast and the people are very professional. You are comfortably seated in air conditioned room with bottled water and gourmet coffee for you. Best of all is the close circuit TV that allows you to watch the service being done on your vehicle. Will definitely go back no question. read more

Fast service. Shop is very clean. Checked all the fluids and even cleaned my Windows.Less expensive than other places. Win!!

What can you say about an "Instant Lube" but it was fast. No pushing for other services or parts like windshield wipers or cab filters. Very efficient and did what I asked them to do expediently, courteously inc. handing me a bottle of ice water as I drove up. read more

The workers were great. They explained the options for me to choose from and then did a great job. The place was clean and you can even watch them work on your car via video cameras they have inside the waiting room if you want to. I'll be back. read more

I had to wait in the office for 10 minutes, until someone came in. The web site for this business is a disaster. Other than that It was 4/5 stars. PLUS Sushi is right next door. read more

I take my car here all the time for oil changes and they have always been great to me! super quick and not too expensive. Way better than jiffy lube. I definitely recommend this place. read more

Enjoy going here for my oil changes. I don't need an appointment, don't even have to get out of my car. They are courteous and fast. They do a quick check of I don't know what, around my car. Appreciate when they told me to change my battery read more

I bring my pick-up over here all the time. Brought my car in for a service. Realized they have been ripping me off the hole time. They don't have a clue what they are doing. They make you upgrade to full synthetic every time. Stating the manufacturer recommends it. That is not true, manufacturers only recommend full synthetic on certain engines. My car is not one of them. Be aware they will rip you off telling you to get the full synthetic for double the price. Make sure that's what you need before going to these guys. read more

While on a Thanksgiving trip to Reno/Sparks I saw I was due for an oil change and dreaded the thought of a Quick Lube place that tries to sell their customers services they don't need. No need to worry here! The friendly and professional staff let you choose the level of service you want and leave it at that. I was so pleased that I wasn't asked to buy a transmission fluid change...a battery terminal...a cabin or air filter...or anything else. If you need an oil change this place is great and the staff is professional! read more

Very friendly and informative staff. You can watch on the cameras what's happening to your vehicle as the techs working on it for some peace of mind. The process was quick and painless compared to some of the large chains. read more

I would not recommend using instant lube because the employees there don't want to work. I called them just before 5 o'clock to ask how late they were open, and they said 7 o'clock. I battled 5 o'clock traffic to get all the way home to pick up the car only to get there just as they were closing five minutes after six. I feel like this crew was not motivated to work, because they told me they were open an hour past their closing time which makes me feel like they didn't want to do the job so they were trying to assure there was no way they would. I spoke to the manager on duty just to be told there's nothing they can do and come back tomorrow. This is not my idea customer service. read more

Fast friendly service. I like being able to watch what they are doing to my car on the television monitor in the waiting area. Prices are fair. They don't try to push the extras on you! I do recommend this business. read more

DO NOT BRING YOUR DIESEL HERE!!! If I could zero stars I would. We were in a pinch and decided to drop off our diesel truck for an oil change. ( after more than a dozen oil changes since owning this truck with ZERO problems) I got a call about an hour in saying they did the oil change and couldn't get my truck to start for more than 3 secs but we're going to keep reading forums online to troubleshoot since this WAS NOT the first time this has happened to them. They ended up having to call in a mechanic to fix whatever they messed up on it. 8 HOURS in they called said it was fixed, went to pick up and they had the audacity to ask me to pay, the attitude and poor customer service was out of this world. Not only am I now worried if my truck is going to run correctly, I was out a vehicle all day and my engine compartment is covered in oil!!!!! I am so disappointed with how they went about the situation. It could of been so different and I hope this review helps someone not have to go through this horrific incident. read more

Excellent service. I love being able to choose the oil I want and staying inside the truck while it is being done.

This place is great!!! Gave me a very reasonable charge for a oil change for my Dodge diesel pickup that took 10 quarts of oil. $70.99 when others wanted much more then that. They also lubed and topped off everything for me with no extra charge. Or didn't tell me it would cost more for an upgraded service. I met the owners and noticed 5 pizzas in the office for their employees. They suggested a few things I might want to consider changing, but no pressure. The air filter needed changing and said they had it in stock for $22 and would install it for free.. I said no thanks. Then I went and bought one for $27 at an auto parts stores. Same exact filter. Duh, Im dumb cause now I have to do it myself. Great place, friendly, honest and cares about their employees. will always come back. read more