We decided to end our relationship with Ben Losin of Schulte Insurance after repeatedly struggling…read moreto reach him for assistance with our medical insurance. While he was initially usually attentive, over time it often took several days for calls and emails to be returned, which made navigating our coverage increasingly stressful. I had shared my health issues with Ben so he was aware of my condition, which made timely and clear communication especially important. Despite this, he consistently preferred phone conversations over providing written responses to important insurance questions. We explained that having information in writing was essential for us to reference later, but this request was not accommodated. This left us feeling uncertain and raised concerns about why written communication was avoided. The challenges became even more apparent as my husband's coverage grew more complex. Instead of guiding us directly, Ben encouraged us to contact the insurance company ourselves. Without a full understanding of the intricacies of the plans, this process became frustrating, time-consuming, and stressful, especially since we had engaged an insurance representative specifically to help navigate these issues. We hope our experience can serve as a caution to others so that no one else faces similar difficulties.

Friendly, knowledgeable, helpful - totally great and easy to work with, I love family businesses!…read moreThank you so much!

I had the best help with Asher from State Farm he was nice polite and very helpful I would…read morerecommend having him help you with questions Michelle Druhot

Enjoy working with the team at Jesse Dix State Fram Insurance…read more Just added new insurance for a newly purchase vehicle and Asher was super helpful. Getting help is easy whether you are texting, emailing or calling.

Charlotte was great but Mary was awful. When Charlotte was out on leave, I was force to work with…read moreMary. She made changes to my policy without my consent. Wouldn't admit to it, nor was she helpful with making the changes. Changed to another broker.

I had used the same agent for almost 20 years... but when Cali got crazy with insurance, I had to…read moremake a change from Nationwide. I have known the folks at NCPA through business for a long while but had never given them an opportunity. Low and behold, my existing coverages were not sufficiently appropriated. Joe and Mary did an excellent explaining this and showing the gaps in my current coverage. Now I have the correct policies for my primary and my rental, and I even added earthquake. If you want a straight forward analysis of your coverages or if there is money on the table you want to save, I would not recommend anyone else. Thank Heaven we never had a real claim on that old policy.... Phew... Thank you NCPA

Krystle Tsai was amazing from the beginning and throughout the process. She is patient and…read moreincredibly responsive. I understand I can be a difficult client; but nothing seems to bother her. She is knowledgeable, caring and actually deserves a 5+!

Considering the ever-changing Medi-care landscape, the complexity of government policy, the…read moreconfusing pricing models of the supplemental insurance market offerings, is it any wonder how confusing the choices may be for America's seniors? Is it any wonder that the barrage of enrollment mailings and dreaded enlistment calendars leave senior's only bundles of worry and few answers whilst making critical plan choices for their own healthcare and the care of their life partners? I want to shout out a LOUD call of GRATITUDE to the team of Auerbach & Gussuin for their knowledge, professionalism, and courtesy! To say they made the process of Medicare-supplemental planning a breeze is a true understatement. Understanding the clients' individual needs, professional follow up messaging, guidance in plan alternatives and simplifying price points were just the beginning of my experience with Ms. Cassie Shores. I have a critical preexisting condition, staying with my healthcare team was a must. Ms. Shores and the A&G team made that possible by finding the perfect supplemental plans matching my healthcare providers requirements. I will forever be grateful for Cassie's personal touch in attention to detail, care and guidance. Thank you!!! Listen up seniors and anyone seeking healthcare individual planning guidance, this enterprise is second to none!

Paul Royko, the owner, wrote me a policy that was significantly in error. He dated the house and…read moreroof new in 2010 when it was built in 1989. If I had had any need for this policy during the last year, it could have been contested by the insurance company. Given, I didn't catch the error earlier. The policy was over $1000 per year and would cost $317 more for the correct date of build. Because of this error I asked for half my premium back because he had put me in potential jeopardy monetarily IF I had had a claim. He was contentious, unreasonable and attacked verbally by asking very personal questions and then saying that my background gave him reason for my behavior in response to his negligence. Since nothing actually happened, there is no actionable case. His customer service leaves a lot to be desired. His customer communication is poor. He now strikes me as someone who would take advantage of you.

From the owner: Our slogan is "Always Searching for your Best Coverage and Lowest Rates" All we want to do is save…read moreyou money on your insurance. We have access to multiples insurance carriers and make it a point to shop your rates annually. It's almost guaranteed that customers who shop their insurance rates annually will save more money in the long run. We take the hassle out of shopping because we do it for you.

Very professional and great follow up. I've learned a lot from attending their seminar and two…read moresubsequent interviews. We are going to be starting a long relationship with this firm.

Comprehensive Advisors is unparalleled in financial customer service. Brett Gottlieb is top in his…read morefield. He is always abreast of the financial landscape's current happenings. This firm really does treat its clients like family. Any member of the team is always willing to address any question or concern in a kind and prompt manner. Comprehensive Advisors conducts many informative workshops throughout the year. They range from how to navigate the minefields of social security, Medicare, the new Trump administration and changes it may yield, taxes in retirement, how to avoid probate, etc. This firm continually strives to ensure that its clients and friends receive pertinent information to help navigate their financial futures. I would like to conclude with the statement, that I became a Comprehensive Advisor client in November 2022. I interviewed a total of FIVE financial advisors, and Brett far outpaced the competition. I know that I made the right choice to hire him and his firm. I feel secure and yes even blessed that my financial future is secure in his firm's hands. THANK YOU!!!!

We have been dealing for long many years with Katie Beach Harlan agent from Farmers Insurance…read morecompany. She has been MIA for as long as we can remember. Anytime we needed any help she is not available and her " team" are unprofessional and clueless. After making repeated attempts to receive assistance to a question we had about our car insurance, and getting no response or results, i finally expressed frustration with her staff and reminded that they are unprofessional. Then not onlt they threatened me with losing my home owner insurance they accused me of being " Rude". Never again i will do business with Katie Beach Harlan or Farmers insurance company ever again. It's beyond frustrating not only as insurance holders " customers" we have No rights we are NOT allowed to express frustration either. Obviously we are all held hostage by system of insurance companies pay and be treated unprofessionally and get nothing back.

Got into a car accident where the other driver was at fault. Three months later and State Farm has…read morerefused to pay the auto shop, accumulating 18,000 in charges they want me to pay. Katie and her staff never called me, not one time, by phone to assist or ask how I was doing. I actually had to ask if there is a policy against her office helping customers. It's been such a horrible experience working with State Farm. My car is basically in purgatory. I have no idea how this will ever be settled. The shop warned me when I dropped it off that State Farm is the worst insurance company they work with. This has been incredibly stressful and financially devastating. The kicker is I was rear ended at a light and the other party is 100% at fault but my insurance company refuses to cooperate and now I'm out of luck. Please take your business elsewhere. After 25 years and no claims for my auto or house, I am still in shock I'm being treated this way. Good luck.

I'm insured with this agency, they don't answer the phone when you need them (like during a…read morewildfire!) they don't stay open during their posted business hours, they don't leave an out of office message or sign on the door when they do leave early. On top of that, you can generally expect a poor attitude when you need to deal with them even under the best conditions. There's a lot of room here for improvement in terms of responsiveness, attention to detail and customer service. There are better companies to work with.

Roger Adams and his team provided excellent service. They are always willing to help answer any…read morequestions and concerns. I have recommended family and friends to their office and will continue to do so.

At worst, con men and fraudster and at best...simply incompetent. The office mgr., Ms. Brandt,…read moretried but she was held back by her bosses. They expose my personal data including VINS, credit cards, addresses, and all he personal data one can see when they are going to get a policy. Literally, I had to file a police report and it wasn't the first time with State Farm. They must of thought that at my age I would forget what card I charged the transaction to and so they attempted to keep the money. Also Mr. Ralph Pes***** of Ehrenburg, AZ was completely exposed to their mistake. I soon clicked on to my own account only to discover the same information belonging to him now was there for my taking. I phoned him and warned him of a possible attempted theft. I was nearly two weeks out from the inception of the policy and still have seen any attempt to return the money. What is bad about these creeps is that the agency owner or the the man who issued the policy had the courage to call me. They are spineless and with little character.

I had the opportunity to have the experience to work with Miss Lasea today. She was very…read moreknowledgeable and patient. I had to praise her twice during our conversation that on how well she was and patient. Thank you Miss Lasea for helping me.

Josh was the best. He helped me out a lot! Needed my loan company to get my proof of insurance for…read moremy condo and had it all together for me!

These guys are on it. Straight to the point. They understand we are trying to make money and they…read moreknow our time is limited and valuable. I am using them for a second company I own. Thank you Vince. Keep up the good work. I look forward to a long working relationship. Best,