Integrity Auto Collision Center

5.0 (331 reviews)

Body Shops

Closed • 8:00 am - 5:30 pm

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Services - Integrity Auto Collision Center

Bumper repair

Collision repair

Dent removal

Integrity Auto Collision Center Photos

Integrity Auto Collision Center - Panoramic view of our shop: body department, paint department, and clean room - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - FCA Chrysler Automobiles Certified - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - Panoramic view of our office, and our shop - Body Shops Near Me - Fairfield, California

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Integrity Auto Collision Center - Body Shops Near Me - Fairfield, California

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Rogdale S.

I can't say enough good things about this collision center. After my Toyota Tacoma was involved in a rear-end collision, I was stressed about the repair process, insurance, timelines--everything. From the very first interaction, Maggie completely changed that. She was professional, knowledgeable, patient, and genuinely cared about making sure everything was handled correctly. Maggie walked me through the entire process step by step, explained what to expect, and stayed on top of communication the whole time. I never felt left in the dark or brushed off. Any questions I had, she answered clearly and promptly, and she dealt with the insurance side smoothly, which took a huge weight off my shoulders. You can tell she knows her job inside and out and actually takes pride in helping customers. When I got my Tacoma back, I was honestly blown away. The repair work was flawless--my truck looked brand new like nothing ever happened. On top of that, it was returned to me extremely clean, inside and out, which just shows the level of care and attention to detail this shop has. If you're looking for a collision center that does high-quality work and has outstanding customer service, this is the place. And if Maggie is helping you, you're in very good hands. I wouldn't hesitate to recommend this shop to anyone.

"A" pillar after it was repaired. Can't tell that it was even repaired. Excellent job!

We recently had an object strike the "A" pillar on the passenger side of our vehicle while driving down I-680. It sounded like a meteorite hit our vehicle when it happened. Now that we had this big dent to fix we went about trying to find the best body shop in our area to fix it. After asking a friend of a friend they said Integrity Auto Collision Center was the cleanest and best shop in the area and they have probably the best painter in the area especially when it comes to matching paint. After reading all their reviews and a bunch of the reviews of other shops in the area I called and set up an appointment with Integrity to do a free shop tour they offer so I could see if what was being said was true or not. This was when I got to meet Mariano the Operations Manager and I got to take a 15 minute tour of their shop and was able to see how clean and meticulous everything was and all the separate areas they had set up for different types of repairs. When I say this shop is clean I mean it is spotless and you can tell they take a lot of pride in their shop. Everything is super clean and very well organized. Mariano let me ask any question I could think of and he took his time giving me very thoughtful replies and didn't try to rush me at all. Mariano is very personable and makes you feel at ease. You can tell he's been doing his job for a long time and he takes great pride in all he does. The next stop on my journey was meeting Maggie who is a Collision Estimator & Customer Relations expert. She was able to take all the necessary pictures of my car and get them submitted to my insurance company to get the ball rolling as to what everything was going to cost to be repaired to perfection. Maggie is excellent when it comes to texting, calling, emailing, etc. You can tell Maggies is very good at her job and is excellent at communicating at every step of the process. Maggie will make you feel at ease and you feel that she has your back at every step of the process. It was true pleasure having Maggie as my Collision Estimator. All in all we were able to get our car fixed to perfection and you can't even tell that there was a huge dent in the "A" pillar after all was said and done. They also took the time to cover my car seats, gear shifter and steering wheel to help protect the vehicle from any dust and dirt that might get in the car during the repair process which was one of my biggest fears since our car was almost brand new with only 8,000 miles on it. I don't know the name of their detail person who did my car but when I went to pick it up it was spotless. The tires had been dressed and the paint felt as smooth as a baby's bottom. Our car looked like it had just rolled off the assembly line both inside and outside. They also put a big red bow on the car and had it sitting under some super bright lights so I was able to go over the car inch by inch to make sure the gaps looked good and that the paint was perfect and it was. Their painter also did a fantastic job of matching the existing paint on the car. This was no small task since our paint color was silver with metal flake in it. I have gone over this whole area inch by inch and their painter did such a fantastic job I can't find where the new paint and old paint meet one another. That is skill not many people possess in this industry. Hopefully we never have another car incident but should I ever have one I won't be using any other shop then Integrity. They are truly one of a kind and if you are looking to have your second biggest investment in life repaired I wouldn't look anywhere else. This place is truly the best of the best. We are lucky to have them in our area. I just want to say thank you to Integrity for taking such good care of our baby and making it perfect again. This was a stressful journey to go on but every person I met along the way was phenomenal and put us at ease so THANK YOU!

Damage from object that flew at the car.

Integrity Auto repaired our LS460 damaged from an object striking the car. The process was professionally handled with the shop doing precision communications with both us and the insurance company. Renatto was very prompt and kept us informed throughout the repairs. The car is now back to the prior condition and all expectations were achieved. Highly recommended and we will use them again if the need arises to repair our vehicles.

Made my bumper look brand new after so many rock chips. Came out perfect. Good price, great work, and good quality.

2015 Commemorative Edition Camaro. After Repair at Integrity Auto Collision.

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Wilfred M. O.

5 years ago

I am elated with the repair and diligent beauty returned to my Cadillac. Up to the minute real time Updates from Maggie a brilliant Service Writer. The vehicle is so elegant inside and out. I took the long way home. This is the only Body Shop for our vehicles. Thank you, Integrity Collision Fairfield, CA read more

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Matthew C.

7 years ago

Simply the BEST AUTO REPAIR and PAINT SHOP around!! Definitely the auto shop to go to if you value efficient craftsmanship, professional staff, and at a fair price!! This shop is DIAMOND AAA in the quality of work provided and the personal attention you'll receive. Moreover, from the moment you walk through the door, you'll feel your time and concerns are respected and taken into consideration. I guarantee you will be thanking yourself you came to this shop for repairs and painting! They go out of their way to make sure you are satisfied and happy with their work. I took my Honda Accord to them awhile back for paint work and let me tell you I know every inch on that car. I am very picky who I let work or touch my baby. When I picked it up she was sitting in a clean room all polished with no fingerprints or dirt on her. She had been meticulously refinished and was left clean and ready for me to drive her home. The owner even came down to the shop, after hours on a Sunday night, so I could put my car in their locked parking area, thus, saving me from having to get up early on Monday morning to drop my car off!! Their shop is sooo clean and organized. Their workers are courteous and knowledgeable. The sharp and detail orientated ladies in the front will guide you through the whole process effortlessly and with skill. If you get a moment and speak to the owner you'll know why they run a top shop and produce such good work. Their simply the BEST at what they do!! I would give Integrity Auto more than Five stars if I could! And for the women out there, know this is a auto service shop that will treat you with respect and fairly. Integrity Auto is Transparent as an auto shop can be! Ask for Maggie when you visit. She'll inspect your car with years of knowledge and expertise! So enjoy the coffee courtesy of the shop and sit back and wait to be impressed. read more

Integrity Auto Collision Center - Baby's new paint and clear coat glistens in the sunset! Baby likes!! - Body Shops Near Me - Fairfield, California

Business owner information

Lisa F.

Thank you for your review, Matthew! -Team Integrity

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DeAndrea S.

6 years ago

When my insurance gave me hell about paying for quality work Maggie persisted on my behalf to guarantee my new vehicle that was involved in a hit and run looked good as new. I found integrity based off reviews and very thankful that I did. I will recommend their services to anyone and need. Don't let insurance tell you that they aren't partnered with Integrity insist you want their services and they will provide the best service ever. read more

Integrity Auto Collision Center - Damages - Body Shops Near Me - Fairfield, California

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Business owner information

Lisa F.

Thank you for trusting us with your vehicle. Team Integrity.

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Jenny B.

4 years ago

I wanted to get a second estimate on my car that had body damage. The guy I talked to, Eric, was a good salesman and liar. He promised I wouldn't get charged for the tear down estimate. I asked if he thought the damage was a safety hazard and I wouldn't fix it if it wasn't. He reassured me that he thought it was. Told me it would take 6-7 days after parts arrived. Day 7, Eric called to tell me they damaged a part during tear down. On day 10, I call for status update. Eric says they haven't finished the estimate yet! Says it will take up to 2 more weeks to repair. W/o repairs, they can put it back together for $1400. Don't sign anything until you see what they say in writing. If there's too many pages, have them hand write a note specific to what is promised. Terrible place. read more

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Heidi T.

8 years ago

I got my car hella used and the paint on the handles was flaking off. Unfortunately, my dealership doesn't carry touch up paint anymore, so I called up Integrity. They told me to come by before lunch and they could take a look at it. When I got there, they told me they'd touch it up. FOR FREE. Greg said they couldn't guarantee it would last long, anyway, and I really appreciated how upfront he was about it. I was there for maybe about a total of twenty minutes. A week later, I used some rubbing compound and polish, and I'm really happy with how it turned out! read more

Integrity Auto Collision Center - Car handle before. - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - Handle right after painting. - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - Handle a week later, after some rubbing compound and polish. - Body Shops Near Me - Fairfield, California

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Business owner information

Lisa F.

Thanks for your positive feedback, please let us know if you need…

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Dawn L.

Elite 24

124

6 years ago

This is the best auto collision repair shop hands down! The customer service is amazing! Maggie goes above and beyond for her customers- I should know, I've been here on 3 different occasions for 3 different accidents that happened throughout the year (2019). And each time Maggie took very good care of me! Maggie inspected the damages with me right next to her, and she explained their process and what would be done to repair the vehicle; she is very thorough and detailed compared to other body shops I've been to. Also, the shop is meticulously clean and everyone is warm and friendly. I appreciate the fact that they use genuine parts, and not aftermarket parts, like other body shops use. The repairs done to my vehicle were pristine, and the exterior of my car looked brand new! Shiny, glossy and all! I highly recommend this auto repair shop. read more

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Wayne L.

6 years ago

Integrity Auto was awesome in fixing my KIA Sorrento. I was hit by another driver and it caused not only cosmetic damage but a ton of damage underneath the surface. Maggie was great to work with. She texted me almost daily with updates to what was going on. She was also a huge help in getting my vehicle repaired when my insurance company wanted to write it off as a total loss. With her help and some phone calls from myself we were able to get them to agree to repair the car. Maggie even helped me go from the insurance company only wanting to use after market parts to getting it repaired with OEM parts. The crew that worked on the repairs was phenomenal. Between repairing all the damage and then repainting my car you can't even tell it was ever in an accident. I would highly recommend them to anyone. read more

Integrity Auto Collision Center - The surface damage - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - More of the surface damage - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - The excellent finished repair job - Body Shops Near Me - Fairfield, California

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Lisa F.

We're glad at the end it worked out what you wanted. You have a…

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Carlos M.

7 years ago

Good service, Óscar help me in my Mercedes E350 2015 Óscar and this team it is the best service I think it is the best in town read more

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Suzanne Perez ..

2 years ago

I chose to use Integrity Auto Collision due to all the positive reviews on Yahoo, the professionalism of the staff, and the very negative vibe I got from the place my Insurance Company wanted me to use. Frankly it was like night and day. The staff treat you as the customer vs. the insurance company. They kept me informed every step of the way. The auto shop is very clean and my brand new car looked almost better than when I purchased it! Excellent job with a lifetime guarantee. The only real problem I had was anxiety about my insurance company paying for the repairs. However everything was worked out between Integrity and my insurance. All of the reviews are true and I would highly recommend them. read more

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Eric R.

5 years ago

Got my truck bed spray lined here. They did a great job and looks good. The customer service was great as they accommodated my schedule. They completed the job as promised. I have no complaints. read more

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Business owner information

Lisa F.

Thank you Eric, for giving us the opportunity to help you.

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P R.

4 years ago

If you have been in an auto accident or need auto body repairs, I highly recommend Integrity Auto Collision Center in Fairfield. Integrity's professional, courteous and knowledgeable staff makes the process of having your vehicle repaired as stress free as possible. This business has a 5 star rating here on Yelp and based on my recent experience with them, I would agree with all those that rated their high quality work with those 5 read more

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De Ana L.

5 years ago

Yell....So my 2020 Honda Accord was rear ended in early July. My service advisor, Leon Cobbs, at the Fairfield Honda Dealer recommended this auto body with the highest recommendation!! He recommended Maggie whom I called and she was wonderful snd very helpful. When I arrived the day of my scheduled appointment, Maggie wasn't there but Oscar who was, was just as helpful. When I tell you he's been there to help me with decision making since day one, and going back and forward with the driver who rear ended me and his insurance company (Farmers Insurance), and wanting to make sure the quality of work was top notch.....I don't know where I'd be! Thank you Oscar for ALL of your hard work. You have a customer for life!! read more

Integrity Auto Collision Center - My baby back home with her NEW ORIGINAL BUMPER!!! - Body Shops Near Me - Fairfield, California

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Margarita L.

8 years ago

Wouldn't take my cars anywhere else! Recently got rear-ended and Oscar & Maggie went above beyond! All around, great service. read more

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Aaron C.

8 years ago

Above and beyond expectations exceeded! Oscar and team have treated me with care and always kept me updated on the process. Thank you team for all that you do and wish I could give more then 5 stars. I will definitely recommend to others if needed! read more

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LaShannon P.

4 years ago

Maggie Bejarano is a lady of integrity. I came in for an estimate on a car that I purchased on Vroom and she gave me a true estimate of the car and things that were visible altered and or needed repair. I respected for giving me a true breakdown of cost and labor! read more

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Calvin K.

5 years ago

My car wasn't repaired because the shop failed to communicate with the insurance. I not sure if it was to rack up storage cost, but thats what it seemed like. I did not continue repairs at the shop after my car was release because my couldn't identity the mechanical issue with my suspension. I was told that they normal have another shop work on those kinds of repairs. If you want your car to look good this is your place. If you want it to run go somewhere else. My car was returned to me in pieces. read more

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Oscar M.

Calvin, It is unfortunate you had an unpleasant experience. Your…

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Sara L.

6 years ago

Excellent customer service! Was able to schedule rhino liner for my husbands truck right before Christmas and they did a beautiful job. Super impressed with the whole process and love the end result. read more

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Genn I.

5 years ago

I took my car to Integrity after being rear-ended on the freeway and Oscar provided THE BEST CUSTOMER SERVICE I have ever experienced! He relieved so much of my stress by explaining what could happen to my car, arranging a rental car for me, communicating constantly with my auto insurance agent so I didn't have to, and updating me often via phone, text, and e-mail. My car was at the shop for about a week until it was finally declared as "totaled" by my auto insurance agent. This is when MY OWN AUTO INSURANCE AGENT TRIED TO TRICK ME INTO PAYING INTEGRITY FOR STORAGE FEES! Oscar declined payment from me and chose to deal with the insurance agent on my behalf. They argued over California vehicle storage laws and eventually settled on my auto insurance company being liable for the fees, not me! :) INTEGRITY AUTO SHOP IS CALLED "INTEGRITY" FOR A REASON! They work for your best interest by making sure that you don't get screwed over by insurance companies and that you receive the best quality repair on your car! I couldn't get my car repaired, but I am confident that they would have done an amazing job. They don't cut corners by using aftermarket parts and instead follow OEM repair procedures to properly restore cars. While I was there, I took a quick tour around the shop and the mechanics were kind and friendly, and the car work area was so clean and organized (like the pictures on Yelp)! One of my friends already took their car in after my recommendation and they were so happy with the result! Finding a good, trustworthy auto repair shop, especially after a car accident, can be so stressful! I am so thankful for Integrity for making my experience easier. The people here are incredibly HONEST, KNOWLEDGEABLE, and DEPENDABLE. I wouldn't take my car anywhere else! read more

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Kelsey S.

152

6 years ago

The before and after of my Jeep Wrangler speaks for itself! Got a custom wrap from this incredible team who kept open communication regarding my vehicle the whole time it was being worked on. Highly, highly, highly recommend them! The pricing was fair, staff were awesome, and I am in love with my Jeep! read more

Integrity Auto Collision Center - Before and after wrap job - Body Shops Near Me - Fairfield, California

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Dana M.

4 years ago

Such honest folk! I love their work ethic.. and their motto.. they do not contract with insurance companies! Thanks INTEGRITY!

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Christina P.

114

6 years ago

I can't recommend this shop enough!! Unfortunately for me, I've been hit twice in a short time span. Both times I took my car here! They go above and beyond for customer service and their work is top notch. read more

Integrity Auto Collision Center - All fixed, good as new!! - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - Damage before repair - Body Shops Near Me - Fairfield, California

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Business owner information

Lisa F.

Thank you Christina for giving us a chance to serve you not only…

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Roni-Jo P.

Elite 22

100

204

7 years ago

You don't need to read another 5 star review of Integrity Auto Collision Center to know that this is the place is the crème de la crème of repair shops. If you are in need of any kind of repair on your vehicle, look no further. MY INCIDENT: Hit and run on my parked Lexus RX350 F Sport. Damaged sustained to the bumper of my (very special to me) SUV. Annoyed, aggravated, and reluctant to go to the shop recommended to me by my insurance company, I stumbled across Integrity Auto Collision and all of their raving reviews. Keep in mind, I am a bit OCD and a very very very picky customer when it comes to the care of my car, and integrity left a lasting impression on me. INTEGRITY CUSTOMER SERVICE: Jennifer and Maggie were absolute lifesavers. We were in communication throughout the ENTIRE process. I received regular text messages with updates on the repairs. They were completely transparent with what the shop paid for the parts and what I can expect to see as the end results. They fought tooth and nail with my insurance company to justify the reimbursements of the repairs all so that I wouldn't have to pay more than my deductible out of pocket. They were sweet, honest, helpful, just simply amazing. I have decided to change insurance companies, because of the comparably awful customer service I received from Geico. Thank you very much Jennifer and Maggie! COST: With the OEM parts and the beautiful flawless color tint match of the bumper to the body of the vehicle, I did not pay a dollar more than my deductible. Nowhere else will you receive this kind of quality for the cost. Car accidents can be stressful and needing to go through the dreadful experience of contacting insurance companies and getting repairs is never fun. But I would recommend 10X over this place to all my friends and family should they ever be under the unfortunate circumstance that their vehicles need repair. read more

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Mark G.

3 years ago

Excellent service, consistent high standards, professional paint matching. I found these folks a few years ago and will not take any of my autos anywhere else now. They always do a class A job and keep constant contact throughout the repair process. They also work well with my insurance. I usually never give 5 stars but in this case Integrity gets top rating, no question. Thumbs up Oscar & Maggie. read more

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Stephanie J.

3 years ago

I have yet to do business with this company, however I did get a quote for repair from them. I was able to get in same day, the associate that helped me was very courteous and professional, transparent with the quote and that the price may change upon further inspection, and recommended ordering parts prior to repair to lessen time vehicle was in the shop. Overall great experience. read more

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Mikayla S.

7 years ago

This business is amazing, I love how they keep me updated with the status on repairs via text message. They fix your car with parts from your cars manufacturer which is great because if I went to the collision center where my insurance recommended I would have parts from a different company. My car was only a month old from when I get into an accident, my biggest concern was used parts. Honestly my 2018 Jeep Compass looked better when I picked it up from Integrity Auto than when I first bought the car and I was not the only one who noticed. Thank you so much for having wonderful customer service and excellent work. read more

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Lillian M.

5 years ago

My driver side mirror was in damaged in a car accident. The morning of the accident I called Integrity. The hostess was very professional and give me an affordable quote. They ordered the part. It arrived 2 days later. I made next day appointment; within an hour my mirror was replaced. Highly recommend! read more

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Chris L.

7 years ago

Honest, friendly, and reassuring. Integrity is a great place for collision repair. They have 5 stars all around for a reason. They use text message updates which a very convenient and will continuously update you on the progress of your vehicle. Thanks Maggie and Integrity for the great work on my car. read more

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Amy R.

7 years ago

I totally understand why this is a five star shop. My car was hit while parked, and Integrity took this poor situation and brought me out in the best way possible. This was the first time I've had a car get hit, and Jennifer helped me understand the process. They are a third party shop, which means they don't have contracts and thus incentives from insurance companies to cut corners. She worked with the insurance company to make sure I got the work I needed. For example, they wanted to use after market parts, and she was able to make sure I received those from the manufacturer. I'd recommend going to them before you go to whatever shop the insurance company tries to send you to. You may still need to get a second quote to appease the insurance or you may be able to skip the second step depending on the insurance rep. Integrity took the headache out of the process, made it seamless, were friendly, professional and efficient. Finally, my car came out looking way better than it did before the accident. Huge thanks Integrity! read more

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Chryl R.

7 years ago

My experience was excellent. While I hated that my Mercedes was in an accident. I knew I made the right choice of choosing Integrity Auto Collision to return my car back to pre-accident condition. I was informed by text daily of the progress of the repairs. Jennifer worked with Mercedes to get new OEM parts to repair my vehicle. They advocated for me when my insurance company's adjuster wanted to take shortcuts to save her company money on the repairs. While I hope I never need auto body repair again- I will recommend them to everyone who wants their vehicle repaired right and to pre accident condition. Thank you Integrity for your awesome professional work !!!!!!!! read more

Business owner information

Lisa F.

Thanks for your feedback, the Integrity family takes pride in what we…

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Tony S.

6 years ago

Integrity killed it yet again this place deserves more than 5 stars brought my car in because it got hit by a piece of wood that fell off a truck they were very humble and new there stuff they handled all my insurance fiasco and got her looking beautiful this shop is definitely not a half ass shop they put hard work in to make your car look better than what it did when u bought it brand new I definitely will be taking all my cars here for body shop needs as should u. Shout out to Oscar Moreno for dealing with my craziness of always checking status of my car and staying calm and collective most shops would get annoyed and shout out to my insurance adjust from Bristol west Joe thorp for coming in clutch and keeping in good contact with the shop EVERYONE THIS IS THE SHOP TO GO TO! read more

Integrity Auto Collision Center - The finished product - Body Shops Near Me - Fairfield, California

Integrity Auto Collision Center - Show ready - Body Shops Near Me - Fairfield, California

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Tuan N.

4 years ago

Great communication, great work and a pleased Customer. I got my car quoted again, and Integrity found some things the other shop missed. Thank you to the Integrity team for an awesome job. 100% recommended. Car looks like nothing ever happened. They even polished by car! Big shout out to Maggie for always giving updates. read more

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Richard S.

5 years ago

Highest quality of workmanship and its the only place I would bring my car for body repairs that a PDR job can't fix.

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Alfred T.

7 years ago

Took my Dads F150 for some bedliner work, I availed first their rhino spray in bedliner. Miss Maggie was the one helping me, everything went well, takes about 2 days normally, what I liked though, was their transparency, they had some technical difficulties with the product, something about the rhino spray having a reaction and was bubbling, Maggie kept me updated until the truck was returned to us with the quality work I was expecting. Thank you to the whole integrity team! Yee! read more

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Kevin M.

4 years ago

I've come to Integrity a couple times, because their name says it all. First time I shopped around to a couple places, and they were more thorough and had better pricing than the other estimates I got. I went with Integrity, and Maggie and Oscar were on the ball and kept me in the loop and updated. Great communication and I appreciate that. They got a repeat customer in me. 100% recommend! read more

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Krishell P.

296

7 years ago

THE BEST AUTO COLLISION SHOP! I recommend Integrity Auto for their excellent customer service, honesty, professionalism, and overall great service from beginning to end. My Prius Prime was rear-ended on a rainy day earlier this January. The rear bumper and rear right tail light needed replacement and quarter panel repaired. I was stressed out knowing I'll be going through the process of trying to get my car fixed and deal with insurance companies. I found Integrity Auto on yelp and read all their great reviews. Came in the same day and met Oscar who gave me the quote. He explained and educated me on everything regarding what parts are needed, costs, and the whole process. Oscar really went above and beyond to make sure the insurance company paid for all the needed repairs to get the car back to its brand new shape. Dealing with insurance was no fun, since they were trying to give me a much lower estimate and they had slow response time with emails. He communicated with them and ensured they paid for every required part and service and really advocated for me. I received my car back and it looked brand new again and insurance paid for everything. They did such a great job on the repair. I got all OEM parts and the paint was blended so well to match the factory paint. Oscar is extremely knowledgeable with the whole process, from the insurance end to the actual repair process. I learned quite a lot from talking to him. I'll for sure be coming back for any future needs. read more

Business owner information

Lisa F.

Thank you so much for your review, so much enthusiasm. The entire…

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Evelyn R.

11 years ago

The folks at Integrity are amazing. After having a tree fall on my car while I was working, my insurance was not doing a good job of taking care of me. I felt more help from Integrity who really cares about their customers then my insurance company. From the moment I walked in the door, Oscar, Jennifer and the rest of the crew made me feel right at home. They kept me updated with the progress of my car & really looked out for me. I am so happy with the results & feel like I am driving a brand new car. If I ever have any issues with my car in the future I will most definitely bring it to Integrity. read more

Business owner information

Lisa F.

Thank you Evelyn. We did have to struggle with the insurance company…

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Carmen K.

5 years ago

I am new to the area. Earlier this year I was intentionally run into the median of a freeway by a crazy road-raged driver. I have a 17 year-old Subaru and it has damage on both sides, one from the median and one from the other driver ramming her car in to the side of mine. The DA wants me to get an estimate on repair costs. I know the car is totaled but I went to Integrity Auto for an estimate anyway. They were friendly and professional but not to an extent that would make me feel like a bull in a China closet. They have a more casual approach which I appreciated. They did the estimate and it was about the same as what I expected and they didn't charge me anything for their time. That is a rarity these days. I really appreciated it. I recommended Integrity to my daughter who needs some work done. I found them by looking on YELP and reading the other reviews. Thank you, integrity. read more

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Je'Ne S.

11 years ago

EXCELLENT. Is all I have to say. Oscar and the Integrity Crew provided superb service. I wanted to pay to fix my car out of pocket and he made sure they worked with my budget. I visited another collision center and they told me they'd have to do Allll of this work that I honestly felt wasn't necessary. So I took my car to Integrity and not ONLY did they not try to take advantage of my situation, but they also did SUPERB work and they did it in a timely manner. I truly appreciate them. I had to create a yelp account SOLELY to give my opinion on them! Its that serious! Lol Update: I've returned with my friend to get HER car looked at and I have to say, Integrity is nothing, if not consistent! read more

Integrity Auto Collision Center - Gotta love how they take care of you and your car! Lol - Body Shops Near Me - Fairfield, California

Business owner information

Lisa F.

Thank you for your updated review. We look forward to keep serving…

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Nataly R.

10 years ago

Integrity is a great place to take your card for repairs. I was in a small car accident in a parking lot & I knew that I was going to take my car there because I had heard nothing but great things from my sister and friend who'd both taken their cars there. My car looks brand new and I have zero complaints about their service. I would describe them as efficient and organized and loved going into their offices which have nice AC and soda and coffee. Jenny, the tall girl is very helpful and great and Oscar is awesome! They both explain every part of the process very well. read more

Integrity Auto Collision Center - Post Repair - Body Shops Near Me - Fairfield, California

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Gwendelynn F.

Elite 19

113

12 years ago

I found this place on yelp and decided to try them out because of the positive reviews and 5 star rating. I freakin love yelp because they never steer you wrong. Everyone there at integrity auto collision are so sweet, understanding, and patient. They really live up to their name. If you are stressed after being in an auto accident they make you feel so calm, comforted, and welcomed like you are family. They take the time to explain the repair process to you and keep you updated on the progress. They take the time to explain the process and parts used to repair your car, and show you the work order line by line. After your car is fixed You can even leave your rental car there and have they will call the rental car company to pick it up for you. Sweet! I had an awesome experience and recommend them to everyone! - Gwen F. read more

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1891 Woolner Ave
Ste C
Fairfield, CA 94533
Directions
(707) 470-0393
Call Now
Visit Website
http://www.integrityautocollision.com

Payment methods

Does Integrity Auto Collision Center take credit cards?

Yes, Integrity Auto Collision Center takes credit cards.

Other Amenities

Does Integrity Auto Collision Center have free WiFi?

Yes, Integrity Auto Collision Center has free WiFi.

From the Business

Specialties

Certified shop by Subaru, Infiniti, Nissan, Chrysler, Dodge, Jeep, FIAT, SRT, Ram, Hyundai. ASE Certified. I-Car Gold Class. Jaguar, Audi, Porsche Certificate of Completion. Auto Body Repair, Collision Repair, Frame Repairs, Car Detailing, Car Painting, and Color Restoration. We also offer advice to any person that is in need of help about his vehicle or claim status. We can help you no matter how big or small the job is. We are independent, we work for your best interest and to benefit you always, not the insurance company. Quality control to reach excellence, original OEM parts from the manufacturer to assure safety. Committed to our community, we are here for the long run. Lifetime warranty as long as you own the vehicle.

History

Established in 2011.

I-Car Gold Class and our technicians are Platinum Certified. ASE Certified. Nissan, Infiniti, Chrysler, FIAT, Dodge, Jeep, Hyundai, Ram, SRT Certified. We were founded with the idea of a new concept in the Auto Body Shop industry. We are an independent facility, this means we work with all insurance companies, but we do not work for them. We work for you, the customer. And we fight for the consumer's rights, our number one goal is to provide satisfaction. We make sure your vehicle is being repaired properly without compromising the safety of the occupants or quality of the vehicle. It does not matter how small or big the job is, you are important to us. We are not a regular body shop, we are all over the internet. We have a modern website, a YouTube channel with over 30 videos and 197,000 views. Members of the Solano Hispanic Chamber of Commerce, Fairfield-Suisun Chamber of Commerce, Dixon and Vacaville Chamber of Commerce.

Meet the Manager: Oscar M.

We are all team players... we are Integrity. We work for you. We are proud to serve Solano County and surrounding areas with the highest quality of auto body work and customer service. Excellence, quality, precision... our name says it all!! Come by for a Free Car Wash and a tour of our beautiful Body Shop. Our Services: Auto Body Repair, Painting, Detailing, Headlight Restoration, and more. Been in an accident? It's traumatic enough as it is...you don't need your auto body repair to cause you any more stress...come into Integrity where we will take care of you and your car.

More Info

Hours

Integrity Auto Collision Center Reviews in Other Languages

Ask the Community - Integrity Auto Collision Center

Can you guys paint match the fenders on the 2023 WRX?

Yes we can. Feel free to call us to go over details in order to help you the best we can. 707 425 4220

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Do you guys paint old cars I have a 1973 mustang?

Hello Claudia, thank you for your question. Integrity Auto does not do classics, our focus is on newer vehicles.

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I had a few tabs of my side skirt break. Could you guys plastic weld them back together?

Hello Joshua, it is something we could possibly help you with. We would have to see it in order to let you know for sure. Please give us a call to set up an appointment and inspect what type of plastic the skirt is made out of. 707 425 4220

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Would you do body work if I had used parts for the parts needed?

Nope

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Review Highlights - Integrity Auto Collision Center

“I was very fortunate to have been referred to Maggie and Oscar at Integrity Auto Collision Center in Fairfield, CA.”

Mentioned in 116 reviews

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

79 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Aaron M.

12 years ago

We had just moved to California from Texas and so we were are new to the area. This was a problem because we didn't know anyone we could trust to repair my wife's car which I (my wife's version) accidentally closed the garage door on the hatch and did some damage. So I began researching body shops and accidentally came across Integrity. I set up an apt which was easy, meet with Fidel and we began talking and let me tell you he is a very interesting individual with a lot of knowledge and as I was getting my estimate he went into detail on what was going on and what they would do to fix it. He presented me with the estimate and off I went thinking this is a honest guy. We went on vacation, had some issues come up but I never forgot about the car and my wife didn't let me so about 1 month later I called and Fidel remembered me, how he did I don't know I can't remember anything from the day before. We talked brought the car in and it was fixed exactly on the day promised and with extreme attention to detail. Well you would think that would be it but low and behold 1 month later my wife is hit from behind and so back to Integrity we go. I got an estimate, filed the claim and they began work thinking this would be a clear cut case of acceptance of liability. Oh no nothing goes as planned so our car was ready and we are in a rental but the insurance company tells me they can't determine fault just yet and that when they do they will only cover the rental car for 3-4 days well we are on day 7. So, I called Integrity and put them to the test and my first impression of Fidel and Oscar and asked if they would release our car to us until the insurance fiasco is resolved. I told them I would leave them a credit card for insurance that the repairs would get paid if the insurance company in 7-8 days doesn't pay for damages.. Holy Crap they said with out hesitation or reservation yes they would because they take care of their customers. What they did to help us out and relieve some of the frustration and financial burden we will have was absolutely with out a doubt amazing and very well appreciated. Amazing company who truly does have INTEGRITY and are HONEST individuals who do believe in the old adage of taking care of your customers because they will take care of you. CUSTOMER FOR LIFE....GREAT JOB and Thanks. read more

Eric J.

8 years ago

I found Integrity over yelp, I saw the stellar rating and was honestly a little hesitant. In my personal experience I don't put much faith in other reviews. However this was not my personal life, this was my job. I took one of my company's work vehicles in due to an unfortunate turn of events putting one of our patrol units out of operation. Within minutes I was greeted and assisted. Oscar proved knowledgeable, straight forward and honest as he assessed the vehicle. Shortly after, a quote was made and such and so forth. They looked at the damage and all the special treatment the car would need (security vehicles have certain criteria that must be met) and jumped in ready to go. At this point in time our corporate insurance company did what insurance companies do and threw wrench after wrench in the repair process. And that is why Integrity is getting a 5 star review from us. On EVERY front they assisted with the insurance company, and they were adamant that they would not compromise their build quality to meet the estimate number the insurance company was trying to whittle down to. It was clear that they had our back. At every turn we were met with setback after setback, but Oscar and the crew at Integrity stuck it out, and after an excessively long time the insurance company finally caved and our patrol unit was repaired better than the day it was brought off the lot. Integrity's dedication to quality service and customer satisfaction has won them repeat customers in our organization. Little or large no matter what body work we may need they will be our first stop. read more

Chuck F.

12 years ago

I purchased a brand new car for the first time and not even 3 months later someone rear ended me causing a significant amount of damage. I looked up some body shops in town and noticed the great reviews on Integrity Auto Collision, so I made the arrangements to bring my car in. After I handed the car over, I was given an excellent tour of the facility. I was very impressed with how organized they were and how clean the place was. During the tour I was also given a good breakdown of how the repair was going to be made. Everything from where the parts were coming from and how they're able to determine the exact color paint needed. I was given updates routinely throughout the duration of the repair and never had any doubts about anything. After the car was finished, I showed up and It looked as though it rolled right off the showroom floor the day I purchased it. All of the sensitive electronics work perfectly as well! Theres no way I can even begin to tell that my car was hit! Not only did they detail the exterior, they also took on the arduous task of removing a very thick layer of white husky hair that was woven into the carpeted cargo space in the back. They probably could have made a new husky with all that hair. With all that said, I'm extremely satisfied with the repair and the excellent customer service. It's good to know that theres a place in town that I can depend on in the event of a car accident. I highly recommend Integrity Auto Collision. read more

L D.

7 years ago

I owe much appreciation and gratitude to Oscar and his team at Integrity Auto Collision. This shop deserves more than 5 stars. Their customer service, professionalism, and commitment to honest work goes beyond my expectations. My nightmare began May 7, 2019 following my rear end auto collision. This collision involved an unlicensed 17 year old. I was provided insurance information, however later discovered it had lapsed due to non-payment. I figured no worries, I am fully covered with StateFarm. I have had StateFarm Insurance since 1995 both auto, home, and life. Unfortunately, sadly to say my insurance company disappointed me. I would have never expected 3 months of delays, lies, poor customer service, lack of customer service, short cuts, and left to communicate and navigate my claim myself. Thankfully, Oscar exhibited true professionalism, extreme patience, and was thorough with every detail. Oscar and his team provided me with comfort, support, and knowledge when repairing my vehicle. Even when my insurance agent, field claim representative, and assigned claim agent all struggled to communicate causing more delays. Through it all, this shop not only explained, outlined, and provided documentation illustrating which repairs were needed, and why. Never wavering the safety of my vehicle, and willing to compromise where applicable. I'd recommend this shop, honest work, by honest people. THANK YOU! read more

Melissa N.

148

8 years ago

By far the best place you can take your car to, they really do mean it when they say they return your car back to pre-accident conditions. I brought my Honda Civic in for a damaged bumper, but they actually found additional damage and made sure to take care of everything with my insurance company. They are extremely responsive and accommodating and really do put the customer first. It took a while for me to even start repairs due to my insurance company and a third party appraisal company taking their time on my claim, but they were patient and got my repairs done in a few days. When I picked up my car, all the repairs looked flawless and you can tell that they do quality work and are not gonna cut corners. I had the pleasure of working with the lovely Jennifer Franco who made the entire process so easy for me, she responds to every email so quickly and is always eager to help and answer any questions that I had. In addition, when my car was left at the shop, she updated me everyday on what was happening which really put me at ease. I would recommend this place to anyone, they really earned all of these 5 star reviews and I wouldn't even think twice about taking my car back here in the future. I'd also like to add that I don't really write Yelp reviews at all, but Integrity did such an amazing job that I felt so compelled to tell everyone about how they exceeded my expectations. read more

Deborah E.

13 years ago

I don't normally write reviews but I felt compelled to do so for Integrity Auto Collision Center in Fairfield. I unfortunately was struck by another vehicle and it severely damaged my passenger rear door and quarter panel. The other driver's insurance only offered to pay 80% of the damages done by it's client because he said that I was driving in the wrong direction in the parking lot where the accident happened. Needless to say I was very upset. But the burden of proof fell on me and I didn't have the resources to fight this insurance co. I was referred to Integrity Auto Collision Center by my uncle. The staff there, Fidel, Lisa and Oscar were incredibly helpful in dealing with the insurance co. They dealt and negotiated with the insurance co and got the funds required to repair my car appropriately. I had a rental car during the time my car was being repaired thanks to Integrity. I am so pleased with all the help and cooperation that I received from the staff at Integrity as well as the workmanship that my car received. I would highly recommend this auto collision center if you ever need any repair done to your car. It was a pleasure to work with fair, just and friendly staff. Thank you to all at Integrity. read more

Antolin R.

8 years ago

Finally got some time to write this review! Sorry it took so long. My cursed vehicle was yet again in a fender bender, and the first person I called was Jennifer here at Integrity. With no hesitation she remembered who I was and setup for me to bring my car down to get started on the repairs. It wasn't my first rodeo so I knew the process, I had to get my rental first and then bring my car down. I dropped my vehicle off and had absolutely no worries or uncertainty about how things would go while I was away. Jennifer once again updated me every step of the way, and they even went above and beyond to repair a scratch from my car being keyed after the initial repairs. That gesture was one of the most memorable parts of this process again. The day I came to pick up my car was great. I was greeted right when I walked in by the two great people at the front desk, and Jennifer came right back around with my car. Looking good as new! Thanks again for another seamless and stress free repair experience. Highest regards for not only Jennifer but the entire team. read more

Leonel C.

1096

361

3 years ago

Integrity Auto Collision Center in Fairfield, CA, combines professional auto repair services with a strong community presence. My personal experience there was exceptional. After my van was broken into at the Sacramento airport, Oscar and his team not only fixed the damage swiftly and professionally but also guided me through the insurance process with ease. Their commitment to customer service was evident through constant updates on my vehicle's status. Furthermore, Integrity Auto Collision's involvement in community support and advocacy for consumer rights with insurance companies truly sets them apart. They're more than just an auto repair shop; they're a community advocate that ensures their customers receive fair treatment. Highly recommended for their professionalism, customer care, and community involvement. read more

Genesis A.

Elite 26

166

355

1144

7 months ago

The service at Integrity Auto Collision exceeded my expectations. From the moment I scheduled my appointment to the point when my vehicle was released to the insurance company, communication was clear and consistent every step of the way. They truly went above and beyond. Whenever there were challenges or delays with the insurance company, they kept me informed and followed up directly with the insurer while including me in the communication. They made the entire process feel easy and stress-free. You can genuinely tell that they prioritize their customers' well-being above anything else, which really speaks to the integrity of this company. Even though they were ultimately unable to repair my vehicle, I am extremely happy with the service they provided and grateful for everything they did to help me through the process. read more

Alejandra F.

12 years ago

Wow!! this place deserves more than 5 stars!! very clean and profesinal. excellent service. kept me up to date on status of the repairs. they negotiated with the insurance directly with out having me the customer deal with the stress of negotiating with the insurance. i'm so happy!!!! No busquen más!!! este lugar es impresionante. tienen el mejor servicio muy profesionales. siempre me tuvieron al corriente de todo el proceso. ellos negociaron directamente con mi aseguranza para poder hacer todas las reparaciones que ocupaba mi vehículo. me explicaron todo el proceso con detalles y cumplieron todo lo que me dijeron. si buscas alguien que los atienda en español aquí lo van encontrar. estoy muy contenta!!! read more

Tyler J.

3 years ago

After my car was involved in a hit-and-run, I brought it to Integrity Auto Collision because I'd heard great things about them from prior customers. They lived up to the hype and then some! From the moment I walked in, their team made me feel like family. Their customer service and work product was top-notch, and I couldn't find a single thing to complain about. I hope they know how appreciative I am for their help. Fast forward a few months, and I unfortunately got rear-ended. But guess what? Same awesome service as before! While I hope I won't need to visit again anytime soon (fingers crossed!), if I do, you better believe I'll be heading back to Integrity. They're simply the best in the Solano County area! read more

Rob O.

12 years ago

I brought my 2010 Toyota Camry in to get the door fixed. I was impressed with Lisa, Oscar and Fidel extremely helpful. Meaning they took care of me from start to finish. Lisa and Oscar helped me get a rental. Explained to me what they were going to fix in complete detail. Also fought for me, getting me brand new parts instead of what the insurance wanted to do was used parts. Lisa and Oscar made it pain and hassle free, they kept me updated on my cars status. They went above and beyond to get the job done and finished the right way. My car looked brand new. I mean show room brand new. Thank you Lisa, Oscar and Fidel. I would recommend your company to family, friends and "you" yelp customers! read more

Biby R.

13 years ago

As a customer I write this review as recommendation for Integrity. I had the misfortune to getting hit in the back of my car. I was very stressed out and very uncertaing about how to getting it repair, luckily I came across Integrity by accident which ended up being the best option for me. Oscar and Fidel are wonderful professionals who took the time to take care of me and my car. Oscar called me during the whole repair process keeping me updated of the status of my car. Their work on my car is flawless and their expertise is out of question. I can honestly affirm that I hold them in the highest esteem professional and personal. I would defenitelly recommend them to everyone. read more

Bruce B.

9 years ago

I recently had my RAV 4 hit in the right front fender. After reading reviews on yelp I interviewed three shops and was impressed with the responses to my questions I received from Oscar and Jennifer. I am very meticulous with maintaining my vehicles and have rather high standards. After delivering the vehicle to Integrity they worked well with my insurance company to perform the work in a timely manner. On picking up my vehicle I liked the quality of the work that was performed, and Oscar made it clear that if I found something that was not to my satisfaction they would make it right. Kudos to Oscar and Jennifer and their team at integrity for a job well done. read more

Y D.

8 years ago

I had my car repaired at AAS (American Auto Specialist) but returned it twice due to poor quality work. Jenny at Integrity was able to assist me, AAS didn't do a few things like pre and post scan my car, nor replace the headlamp that was chipped by them (AAS). Jenny reviewed everything and scheduled a day to take it in. I was texted with all updates, they kept me informed of every step. I am so satisfied with the quality work done and with the customer service provided. I have left their shop with peace of mind, knowing my car is fixed. They have an awesome team and the BEST part is they look out for the customer, as all shops should!!!! read more

Corvin T.

8 years ago

My car was involved in a hit and run accident and I started my search for estimates to have it repaired. I didn't have any recommendations and chose Integrity Auto Collision Center and I will tell you, this is a FIVE STAR business....PLUS! My insurance claim was handled by Mr. Greg Alcantara and his "customer service skills" are just extraordinary....he explained the process from beginning to end. I picked up my car today and I am totally WOWED....the car looks brand new....such perfection. So if you are looking for a shop, don't miss out on one of the best experiences you can have.....go to Integrity Auto Collision Center. read more

Mark F.

8 years ago

Integrity Auto Collision is the best game in town when it comes to excellent customer service and outstanding performance for your auto detailing, color correction, and repair needs. Integrity Auto Collision is independently owned and they are not beholden to insurance companies. The staff here are committed to providing the best service and performance possible. The owners are local residents, they give back to their community, and above all take pride in their business and their reputation. I've used them three times for auto detailing and minor auto repair and highly recommend them. read more

Percee L.

13 years ago

Robert G.

11 years ago

This place is awesome I am a picky man when it comes to me as a customer they went above and beyond. My truck was deemed totaled but I decided to buy it back from the ins company and they put it on a lift and fixed it and made it driveable so I get get it home at no cost they didn't have to do that but did.I highly recommend them to everybody you will not be disappointed there customer service is impeccable they took care of everything they are awesome so if your looking for a collision shop they are your place I will be back if I ever need them again. (But hope I don't) read more

Vieyra S.

9 years ago

Being in my first crash was absolutely a terrifying experience but the staff at Integrity Auto Collision Center made my experience not be as bad. From the start Oscar was very patient and professional at explaining to me the process and from that moment on the communication was on point. My car was very damage and the team brought it back to life in no time; it was jaw dropping. I highly recommend Integrity not only are the mechanics great at what they do but all staff showed such empathy that made the place feel more that just a shop. Its a family! Great job everyone! read more

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