Not a reputable, upfront Auto Dealer. Friendly enough, but AWFUL in follow through. Bought the vehicle on 12/01/24, License plates was supposed to be sent to me, but where did DMV send it? To Integrity! AND Integrity wanted to charge me $800 for my new plates!!!!#@! PLUS I had to drive back to Sacramento to get it! Additionally, Jeffrey, Edwin, Rodelio (sp?), Fernando, Jesus --- ALL didn't follow through on sending me my duplicate key! I finally spoke with Joe, Mgr., and he was the one who sent me my duplicate key (only took 24 days to get it)! Urrrgh....what a hassle. Friendly and nice enough people, but it doesn't get the job done, e.g. license plates and 2nd key! To date, 02/10/25 - I still don't have the license plates AND I'm not paying an additional $800 for it. read more

All nice until the car they sell you a car that is inoperable a few days later, Bought a Tesla Model X July 7, from Tony. By July 10 the car won't start and is giving code to not turn off or it won't restart. We get car to the Tesla repair shop on Arden way by July 12, the AC Compressor needs to be replaced as well as flushed and refilled ($3085.00) later and Tesla called and said Integrity should cover the cost since we only bought it 4 days earlier. I called Tony same day, he asked for the invoice from Tesla to be texted to him (I texted to him while on the phone to be sure he received it) he said he was walking over to his GM to let him know and he would get back to me the same day. He didn't, texted Tony the next day, he asked me to send him the invoice for Tesla again and said his GM is off the next two days and he is off the day after that, he does not care about selling POS cars. Crazy thing is, they have their own repair shop at the Florin Rd dealership, they obviously don't know shit about cars. If they sold you a POS car too, take the time to report these losers. You can file a complaint online with the Bureau of Automotive Repair (BAR) add the dealership name: nIntegrity Auto Sales and their license number (283550) you can also report them to DMV since they are a licensed repair shop as well as used car dealership, FTC (Federal Trade Commission), BBB and our State Consumer Protection agency should all know about this car dealership. read more

Service and quality are terrible. I purchased a car last year June. But I went to dealer for repair water bump. And they told me my car was salvaged title on my first owner (and I'm a second owner). They are selling odometer car. But without telling u. Usually odometer problem. Dealer will mark your car salvage title automatically. That will affect u can't get any warranty anymore. Like bump or engine....... When I call back to integrity. Ask for supervisor. And they sale was so rude. He said "supervisor doesn't care about this. U bought the car one year already. We don't take anymore " then he just hang up my phone call. This auto shops gave me "excellent experience" read more

Integrity Auto Sales - They are selling odometer car. But without telling u. Usually odometer problem. Dealer will mark your car salvage title automatically. - Used Car Dealers Near Me - Sacramento, California

Terrible experience with Tony and Brandon . Here's a long story short. We discussed the car over the phone which ended up leading to six calls in one week with a deposit on the car being promised that it was held for us and I was a three hour driveway. The car met my standards, price miles and everything car looked clean. I sent a deposit as they required for them to hold the car with no time limit. On my way there. I made an appointment with them to go see the car. They said the car is available as on my way there the last 45 minutes of me almost to the dealership I get four calls from them first one saying hello. Are you still coming to your appointment? I said yes they said sounds good. Second call I get a call from a different person at the dealership saying hello we wash the car is available and ready for your purchase. Third call was hey man are you still coming? I know it's a far drive for you. The car is here for you the fourth call I get when I'm 10 minutes away from the dealership. They said we just sold the car don't come in person. I get there and they were nothing but rude and disrespectful to me saying well. A deposit doesn't mean the car is sold and I'm like how are you gonna say that when I drove three hours away and you told me this morning it's available and you guys called me four times within the 1 hour saying it is available, I truly don't recommend anyone going to this business or doing any type of work with them. They have zero INTEGRITY , super rude people six workers in the front. All of them were very disrespectful. Do zero business with these guys super untrustworthy. read more

Sammy was a great salesman. He asked the right questions and didn't beat around the bush. Was straightforward how I like my business to go.

This is a horrible name for a dealership that has zero integrity. My wife and I came here and looked at 3 cars. All 3 cars had been in accidents but the dealership lied and said they hadn't. We had a loan from our credit union at 5 percent and they tried to put paperwork in front of us and finance through them for 14 percent. Then we tried to leave and said we needed some time and we're going to lunch. They tried to keep us there. Offered to get us sandwiches if we didn't leave and just signed the paperwork. SHADY place. If you shop here car fax everything and read it carefully. They buy auction cars that are from accidents. Be careful. read more

Kal was an amazing sails men. I had a bad experience in the beginning due to my situation. And Kal must of heard my issue,and took my case into his own hands. Within 3 hours he Got me a newer car, and better payments. I would most definitely send my family and friends to this dealership. Thank you from the bottom of my heart kal. read more

Crooks and thieves. Tried to get a refund on the extended warranty they sold me and they don't return calls or answer emails. The car they sold was also heavily modified. Just a real bad way of sticking it to the customer. Don't trust these guys!!! read more

On Friday, January 10, 2025, I went to Integrity Auto Sales, I was helped by Jesus and Jeffrey who was really no help in very rude, when I walk in I was greeted by Jesus, I explained to him my situation and told him that my credit was not the best but I stopped because I have seen the sign outside that stated we work with people with Good Credit, Bad Credit, No Credit, Bankruptcies, Repo, I explained to him that my credit was not the best and I had a repo When I told him that it seemed like his demeanor changed he became a little rude I was with my Aunt, he asked who she was and she introduced herself and she went to the restroom, when she walked away he asked me did I bring her in to be a co signer I told him if I need a co signer I don't need the car, He told me to send him my Driver's license and as well as my pay stubs i did what he asked, 10 minutes later Jeffrey comes over being rude, He stated to me that I need a cosigner that my credit was bad I told him thank you I don't do co signers and I thanked him for his time as my aunt and I was walking out the door he walked back to his seat his area where he was working at and sat down, my aunt and I was halfway outside and Jeffrey walks up and say and plus you have 2 repo on your credit, I thought that was so unprofessional first of all you should have said that to me when you first sat down to talk to me you wait until we halfway out the door to yell that to me was not okay what if I didn't want my aunt to know what I had on my credit even though she already knew it's the way how he did it was so rude and unprofessional. False Advertisement, That is not okay because the only reason I stopped is because they said they work with people with troubling credit, That is not how you will people win with false advertisement they should be ashamed with themselves. I would not recommend this car dealership to no one, really rude and unprofessional. read more

I went to Integrity auto to look at a new car after owning my vehicle for 9 years. I hopped off my car with my cousin at the dealership and was immediately greeted with a friendly smile by a very helpful man. Eli was super helpful and welcoming he didn't give me the impression of a pushy car salesman. He was actually very understanding and listened to my needs. After looking around the lot I chose the car I wanted while Eli went inside to work on the paperwork. Eli didn't hound me or make me feel like I needed to buy this car. He explained all the paper work to me and went over the numbers to get me as close to the monthly payment that I desired as possible. After we agreed on a number osvaldo came in and saved the day making it an even sweeter deal and offering to buy my current vehicle that I felt was becoming unreliable. They offered me a fair price and game me extra time to put the rest of the down payment down. I would 100% recommend integrity auto sales to everyone I know looking for a new ride. Call Eli @916-573-4026 Osvaldo 916-767-1718 read more

Integrity Auto Sales - My new Car - Used Car Dealers Near Me - Sacramento, California

Muy buen dealer nos atendieron muy bien y la persona que nos atendió fue Fernando muy buen trato gracias

Wish I could give less than 1 star. Be careful when buying a car from them, because they'll try and sell you a car that doesn't work. Their shady business practices will take advantage of anyone who doesn't know better. How their consciences allowed them to sell a car with a bad transmission, as an "as is" sale, knowing they were taking advantage of a naive child, is beyond me. Good luck to anyone who decides to be a customer here. read more

appreciate tony and Miguel for helping me out fast and easy great customer service. highly recommended!

Integrity Auto Sales has no integrity. After confirming my appointment with their sales person to see a very specific car, I drove two hours only for them to tell me the car was sold the previous night. They tried to trick us, just wanted to get us in the door even though we were clear we were only interested in that specific car. A waste of time and (gas) money. I would never do business with them and their inconsiderate business practices. read more

Deyna is freaking awesome we came down to Integrity Auto sale and she made our visit so smooth & had my husband walk out with a gorgeous Nissan Sentra!!!! Come visit Deyna, will definitely recommend! read more

Integrity Auto Sales - Used Car Dealers Near Me - Sacramento, California

Good communication and very good description on what I was purchasing.. cars look very clean .. staff was very friendly and knowledgeable. Worked out a good deal.. read more

Too start off I thought the car buying process online was sketchy but Ray vinos my car salesman made me feel confident about my purchase and got right to the point and I think he is a great salesman 9-10 Fosho read more

These fools straight LIED about my title just to make a sale. Now I'm stuck with it and these jokers are reaping the benefits. Shady as they come! It's a wonder they call themselves INTEGRITY auto with the bull they pulled wit us. I wouldn't buy Hot Wheels from these fools cuz they'll find a way to lie about that too! I'm not the type to leave reviews either but wit something as big as financing a vehicle I want to warn ANY AND EVERY BODY that comes to yelp for reviews don't believe for one hot second that they are telling the truth about anything. I hope they read this too. I've been looking into legal action I can take as a recourse as well so steer clear and go to reputable dealers. Not no integrity auto read more

Sold my car here. The experience was amazing; easily the best I have ever had selling my car. He was great, to the point, prompt, courteous, and made the whole process very easy. This was in contrast to another car dealer we went to, where we spent less than 2 hrs and got no where. The whole process here took less than 45 minutes from start to finish - from the time we drove our car and walked out with check in hand! read more

Integrity Auto Sales - Beautiful car - Used Car Dealers Near Me - Sacramento, California

Alberto made my purchase today smooth and easy. He and his finance team did everything they can to help me. Answered all my questions. I definitely will be going back there for future purchases and recommending integrity auto sales. everyone was nice, friendly, polite and did not pressure me to buy into something unless i liked it or felt comfortable. thank you integrity auto sales for everything! read more

They will easily sell you a car but the thing is if you don't know anything about cars and the inside mechanical aspects of a vehicle, they will sell it to you as is. My brother bought a vehicle from them two weeks ago with major safety issues that still ha don't been fixed. Unfortunately, they would have sold it to my brother as is without trying to fix it first. I know, its a used car dealerships, but don't sell a vehicle and state "there is no problem with it". So no. Don't go here. read more

I originally gave this joke of a dealership 5 stars and left them a 3 paragraph review which is still on their website. I give them one star because Jesus did try to help me but what I needed was out of his control. For those of you who got stuck with a car loan and a vehicle you can no longer use, there is a solution. I got a call from the dealer relations dept to see how I was enjoying my new car and I told her everything that I was going through. I purchased an electric car that had a range of 75 miles but as soon as you start driving the miles would drop so fast and I wasn't using the AC or radio either. Otherwise it would drop faster. 75 miles was equivalent to 25-30 mile before having to recharge. If it was hot outside you can cut the range in half. When I told her everything she said this was unexceptable and would contact them and require them to put me in a different vehicle, repair the it or buy back the loan. They offered to fix it but didn't. So they ended up buying back the loan, got their car back but refused to give me my down payment. I wrote the state representative and they advised me to file a complaint with consumer affairs which then refers you to DMV. Once the complaint is filed I was instructed to call them back with the report number and this is when they can get involved. The will make sure things get handled and at this point I'm just waiting to see how this will play out. I suggest each and everybody report your experience by filing a complaint with DMV because they will go out and investigate and hold them accountable. Edwin, Cassie and that Ukraine girl in the service dept are all pieces of shit and have no business working with the public. I will post an update once this is resolved. Do not buy a vehicle from these idiots and if you got stuck with a useless car, reach out to the lenders Dealer Relations Dept and file that complaint with DMV. The complaint process is very easy. They can not keep getting away with cheating us out of our hard earned money. Hope this helps someone. read more

I started this review a couple of months ago and I'm glad I waited, because Integrity started with a 5, went to a 1 and I've now settled on a 3. I used to be a sales person, so I know the sale doesn't end when the car drives off the lot. It continues in how you support your customer after the deal is signed. Long story short.... my husband bought a beautiful Tesla Model S from Integrity. While the deal was going through, Enrique and Mark were responsive. However, it took 6 weeks, too many calls and too many people who didn't know how to tell the truth, trying to get the 2nd key to our car. At least 3 of the people I talked to during this time, said they would follow up and get things done... Mark, Liz, a new kid. The most disappointing was Enrique because he sold us the car. Integrity Auto Sales gets a 3 because one person stepped up to tell the truth - Slavic. His guys had lost the key before it could get mailed to us. He offered to pay for it or reimburse us. (not quite this simple, but you get the point). After we purchased the key from Tesla, it was a nightmare to get the reimbursement. We heard that we'd get it through CashApp, then the AP person wasn't in the office, so we'd have to wait for a check. It wasn't until Slavic got looped back into this mess, that we received the reimbursement. While I'm thankful for him, I hope the rest of this team learns how to treat their customers even after the sale - with integrity, honesty and respect. read more

There is so many things I can say about this car lot but I will keep it short, Don't waste your money. I truly hate that I went there because I have had nothing but trouble out of my Honda since I got it. It's just a big waste of Time and Money. read more

My Dad Got His Car From Here And It's Still Running Like Brand New And I Just Got My Car From Here For My First Time They Are Grate And Will Work With You And Help You A lot I Thank Them Dearly For My New Baby.. read more

If I could give my overall experience a negative number I most definitely would. The car buying process was decent enough, minus one of the salesmen at their parent dealership Lentegrity (across the street). He was rude when I didn't accept their initial offer during negotiations. Nevertheless, I bought my car.  Within three (3) days my car's battery died and died repeatedly over the past few months. One of the times my car battery died I was locked out of the car. The remote features/the Key Fob completely went offline after the battery died yet again. I was only given one Key FOB and on top of that, the manual key to enter the car was never cut. I had to call roadside assistance to gain access to my car. The next day, I called Integrity to get the car key made. I initially talked to Yanna from the Service Team and explained what happened. It took about a week to get ahold of Yanna after our initial conversation. When I finally spoke to her she was dismissive. She arranges for me to drive to Sacramento (I don't live in Sac), to meet up with a locksmith at the dealership on a Saturday.  The locksmith takes the blank key (that was never cut) and says he'll get the key made based on the VIN. When the key is eventually sent to my house it does not work. I called and spoke with Alexi the manager of the Service Team. I tell him the key doesn't work and he becomes rude and unprofessional. He stated he spent a lot of money to get my key made and he doesn't want to spend any more money. Mind you I put down close to 10K on this car. Whatever the key cost to get made is not as much as I just paid to purchase this car. His behavior was beyond disrespectful and unprofessional. You should have got the key made before adding it to the market.  Next, I speak to a Sales Manager at Integrity. I believe his name was Ortiz. I explained to him what happened and how rude and unhelpful the service team had been. The Sales Manager tells me he's trying to help me, but strongly implied he will do nothing if I write a bad review. At this point, I just want my car registration, so I can take my car to its manufacturing dealership to get the key made. Ortiz says he doesn't have to give me my registration early legally.  My registration and plates were due mid-Aug 2023. I still have not received my plates and registration. I have called Integrity several times and they don't answer the phones. This place is where the stereotype of sleazy used car salesmen comes from. This dealership is unethical, rude, unprofessional, liars, and bullies. If you see a car at a decent price, I'd say run away. The trouble you will have after purchase will not be worth it.  I took my car to its manufacturing dealership for an inspection and the reason my car's battery kept dying was Integrity put in an aftermarket battery that was not strong enough to support the remote features. Nevertheless, after dealing with professionals, I was able to get my car battery replaced and now it doesn't die. No thanks to Integrity Auto Sales though.  Don't walk away from this place, RUN! read more

We went to Integrity Auto to look at a Rav4. We were able to test drive the car, but not able to leave the lot due to the time of evening. We asked about the driving range, which was at 60, and the salesman told us it would get to about 300 miles on a full charge. When we decided to buy the car the banks were closed, so we gave a down payment in good faith, and agreed to return to complete the purchase. When we returned, we paid the remainder of the purchase price. When they brought the car around to us the driving range was at 44. As we had already put a deposit on the car in good faith the car shouldn't have been driven 16 miles. The lot isn't that big so it had obviously been driven somewhere. Also, we had to clean garbage out of the backseat that wasn't there on our test drive. We found food wrappers, a protein shake bottle, random papers and a mans glove. On top of the car being used questionably after they took our deposit, the salesman lied to us about the driving range. When we contacted Integrity Auto to ask about the range they were less than helpful, and unconcerned with our questions. On further attempts we can't seem to reach the right person and no one will return our phone calls. Very unprofessional with no actual integrity read more

At Integrity Auto Sales the name speaks for itself, they are honest and affordable store with a great selection of cars European, Japanese and American models. If you are shopping for great deal on almost brand new cars, this is decently a place to check out. Located on the corner, it is easy to find. When entering, you will find a special designated parking for costumers. Great showroom and knowledgeable salesmen. Worth checking out! read more

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There is nothing integrity about this place. I bought a car from them they sold it to me with bird shit all over it. The sales rep Fernando told me to bring it in when I could since their car wash people were going for the day. When I brought it in as told by him he told me they couldn't wash it or if I wanted it wash to wait an hour then and another half an hour for it. That left me with a very bad taste about them but wait it gets worse. I haven't even had this car for 2 weeks and it's already over heating. I called to let them know the guy who sold me the car Fernando, was very stand off ish and rude, first he send me to a auto shop that was closed when I contacted him about it he said to take somewhere else and that aren't going cover it and he then said "I'm just a sales guy" okay?? Then when asked to speak to the manger he told us they have a mechanic check the cars before selling them so that wasn't their problem. When I took into get checked at an auto shop they told me that car had NO OIL, and NO COOLANT at ALL. So wouldn't their mechanic noticed that if checked priori??? Rude people who are money hungry and don't give a shit about customers. If I could give zero stars I would. I'm currently filing a complaint with the better business bureau and have contacted my lawyer. DONT RECOMMEND THIS PEOPLE OR PLACE. read more

I would not buy a car from them I will say one thing and put another on ur contact just to make a sell. Now I'm paying thousands on a car I don't even have becuz of their poor customer service and providing bad information I would give zero star and recommend any and all people to not purchase anything from them read more

Getting my truck fix today.... Brought my car 3 years later... After an Accident to get it fixed My wife got rear ended a couple weeks ago So I brought it to the dealer I trust... Thank you Integrity Auto Sales for helping me fix it up it's good to have a trusted deler... They gave us a loaner car There was no rovers left so we got something else ;) read more

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Came .. saw .. bought ... got a great deal!!! Waited a little but the end result was worth it and big thanks to Edwin and Jairo for the support and help! read more

I apply financing for a specific car, then they come at yiu with we can lend you $500 til next month. Then they pull up a car that you didn't request like wtf! Kia Soul? This is the same guy that worked at Paul Blanco with the same ol tactics. I was turned off and wasted my credit score on a hit. read more

These people are honest and go beyond expectations to make sure everyone gets a good deal and they are happy!! Thank you Mike for all your help and going beyond what you needed to. We definitely will keep in touch and be back for another vehicle. read more

It 's a good place . Nice staff. Fast work . A lot of my friends also buy cars here. I hear good reviews.

Would give 0 stars if I could. Terrible staff. Non responsive to calls, e-mails, and messages. Took almost a month to get my car delivered. Had to legally threaten them to get it done that quickly. Car didn't come registered to my state. Had to fight with the State of California to even get the title. Just found out they didn't pay for the warranty they charged me for and I have been dealing with the warranty company ever since. They won't even respond to them. I am considering legal options and wouldn't recommend Integrity to anyone read more

Well, I was wrong about this place. It's been a nightmare! They have not communicated with us at all about our vehicle. They don't return calls and haven't even given us an estimated timeframe when we will get our car back. It's been 3 weeks! I have put less than a 1000 miles on it and the engine needs replaced. They haven't given us our warranty paperwork (after repeated requests) so I have no clue what's covered or what's being charged to us. They don't return phone calls no matter how many times you call them. I wish I had never bought a car from these people! STAY AWAY FROM THIS DEALERSHIP! Listen to the reviews on here... I wish I had.. now I'm paying for it! read more

Believe the bad reviews! I purchased a slightly used car with low mileage because no accidents were reported. I ask if my mechanic could take a look before I purchased and was told no. That should have been my first red flag. I went to the manufacturer dealership the next morning to get it inspected and they found damage that the vehicle was in a car accident. I have complained to Integrity to the point I'm exhausted repeating myself and going on a goose chase every time. They keep saying they want to keep their customers happy and they'll do what they can to help but forget about you the moment you step off the lot. I was given a fake number to contact Joe the manager and he's rarely available whenever I stop by. Now I'm stuck paying $2200 in repairs on what I thought was a good car that had never been crashed. They told me that damage on cars in California is common, that it was normal after I brought it up to them with the video proof of the inspection. Just don't do it, you're better off buying from a complete stranger on Facebook marketplace than these guys who will lie out their teeth. read more

Would 100% buy another car from Integrity. As soon as we got there someone came to help and was not pushy AT ALL. We came for a specific vehicle and it was exactly as described. They let us take the truck off the lot ourselves for the test drive and the salesperson didn't need to come with us (left copy of driver's license and a phone number). We were even able to negotiate the price and terms which doesn't happen much anymore. We left with the payment we wanted and got great financing. We were there for about 2 hours total which isn't bad at all considering big dealerships usually take longer. Didn't try to sell us anything extra either which was great. Banks were closed so we were only able to pay half the down payment by debit and I was able to go back the next day to pay the other half, which they didn't call and ask for yet even though we had already taken possession of the truck. Check out Integrity for your next car purchase! read more

Please do research on this place before you decide to purchase from here. I bought a car in summer it came with a warranty, but of course the warranty doesn't cover an issue we are now having with the car. Also I've had to take the car to get fixed by the dealership back in November. Integrity claimed to have done full point inspections on their cars, but from my experience and reading all these awful reviews there's absolutely no way. They are out here scamming people into buying lemons. Telling people about their "wonderful warranties." I'm being quoted over $3,700 to fix the issue with my car and the car isn't even wroth that. read more