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    Integrity Plumbing and Drain Services

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Integrity Plumbing and Drain Services

    Plumbing inspection

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    Service Experts Phoenix

    Service Experts Phoenix

    3.4
    (10 reviews)

    Go directly to Local Roots AC and Plumbing for help. I can not emphasize enough how unacceptable…read morethe service has been with Service Experts since they purchased this company. Brand new $18k system - 6 service calls to get it running again, multiple requests for manager Chris Porter to call back, and he has not. Now communicating with Service Experts headquarters in Texas.

    Service Experts deserves a ZERO. DO NOT USE THEM. Their business ethics are deporable…read more I purchased an a/c system and air filtration system from Hays Heating and Cooling June 2022. Service Experts purchased this company in 2024. They accepted all assets and liabilities. My a/c went down in March 2026. The technician erroneous diagnosed that it was an exposed wire that needed to be fused. They charged me $386.75 for this repair, only to come back 10 minutes later saying that fusing did not get my system running. He then determined that the air filtration system was faulty and when he disconnected the air filtration system, my a/c began working again. The technician never reversed the $386.75 charge and then proceeded to tell me that Service Experts would not stand behind the warranty which was good for another 4 plus years. They wanted to charge me $3200 for a new system. I had a technician out a couple of days later to do the maintenance which was already scheduled and reviewing the notes on the previous visit concurred with me. I am sure he is no longer working there.

    Gary The Handyman Guy

    Gary The Handyman Guy

    4.7
    (59 reviews)

    I had a tough cabinet repair underneath my sink in my kitchen after the restoration company broke…read morethe countertop. Instead of using the restoration company's contractor Gary gave a great discounted price on the job and was in and out within a few hours. Highly reccomended!

    Reading some of Gary's negative reviews it seems that a lot of people have had similar experiences…read more Gary might be able to do some quality work, but I wouldn't know because he's just not professional at all. We reached out to Gary after buying a new house in Arcadia a while back and he told us that whenever we were ready he could help us with installing ceiling fans, blinds, and whatever we may need (score!) but when we called him back to schedule something he was sick and told me he would call me back in a week. A week goes by with no phone call, so I call him-- but no answer... and his vm is full. so I waited a couple more days and called him again, still no answer; so this time I followed up with a text asking if he was still interested in helping us out with our handyman needs and he replied yes and to let him know when we would like him to come help. Perfect! I called him when I got back to Phoenix and he didn't answer (of course), so I texted asking when he was available and he asked if he could schedule me in for between 1-2pm on Thursday. Yes I replied, then I texted asking him a couple questions about estimates for hanging large blinds and included photos. He ignored my texts that night about the quote/estimate altogether, so I texted asking if he received my messages requesting an estimate to which he replied "Yes, I'll look at them when I'm at your house." (Not really an answer or estimate- kind of slippery). So today rolls around and of course I'm at home waiting on this handyman to show up (of course I organized my day around him) 14 minutes before he was due for our appointment, he cancels. He says: "Can we meet Saturday 9-930? Caught up in work." (No apology for the inconvenience, or wasting my time, just a crap text). Me: "You know Gary, let me talk to my boyfriend about it. After reading your Yelp! reviews we expected a little more professionalism to be honest." He says: "Well I've been sick for the last month and been out of commission. I've been trying to catch up on my jobs. Sorry if you feel that way. I know I can't make everyone happy. Me: "It's not a feeling. You cancelled 15 minutes before you were scheduled to show up and have been unresponsive and not very communicative with me. Those are facts. While I understand it's impossible to make everybody happy, you could do a much better job by being a little more professional. Then-- radio silence. Gary, you can make customers happy; how about apologizing when you're wrong and unprofessional instead of #1: making excuses, then #2: blaming me, or acting like I'm the one with unrealistic expectations when I've accommodated the date and time YOU chose and then flaked on. Would not recommend.

    Integrity Plumbing and Drain Services - plumbing - Updated August 2026

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