Poor communication after arrival. I sent him photos and descriptions of the job beforehand and we…read moreagreed on a flat rate. After he'd already started and was about 25% through he suddenly wanted to change the price. We had exchanged 10 messages through Yelp and several texts so he knew what he was signing up for but then blamed the agreement price on his "girlfriend" who he claims was the actual person messaging through Yelp. Long story short he didn't finish the job and had a huge attitude about the whole thing. Very unprofessional. Left a really bad taste in my mouth and I can't recommend him in good conscience. At the end of it the IKEA Besta doors still don't even open/close like they should.

This guy is the best! He painted our basement after the contractor left us. He rescued my basement…read more He waterproofed it and did a beautiful job! He also put our furniture together and left the place super clean! He's sincere and authentic. Her really is a talented, neat, problem solver! Thank you Mr Build It!! We are definitely hiring him again.

Gary, Kevin and Ariel went above and beyond my hopes for service and work completed. They…read morecollaborated in real time (remotely) to find a solution and I appreciate how quick, courteous and competent they all are! Especially after unfortunate changes to my schedule turned what would have been a very easy job into a component-matching issue that required a special order. I highly recommend Luxe.

I am a fan of Luxe Audio Video, they try hard. But they are oddly challenged at accomplishing basic…read moretasks. We have a pretty simple set up in our apartment, Sonos over 5 different zones. It has broken down multiple times and they seem unable to make it work smoothly. My goal was to hire excellent people who would make our experience seamless. Instead we've hired good people who are reasonably responsive every time our not very complicated system breaks down, but seem unable to just make it operate smoothly.

Dwane was very professional and helpful in showing us how to figure out how to use are new…read moreequipment. I can't begin to describe how happy and thankful I am for their help.

Dwayne did an awesome job installing 16 cameras in and outside our church in Newark. We highly…read morerecommend his professional and timely service. He answered all our questions and didn't stop until we understood how to work all the software. Thanks so much, Dwayne!

Seriously if Yelp allowed 6 stars, this would be the company for it. Doron, Jonathan, and everyone…read moreelse on their team are true professionals in every sense of the word. I hired them to "wall mount a few TVs and hook up my receiver" in my new apartment and Doron came in with much better ideas - "why not do all new speakers in the ceiling?" This made me excited but also skeptical - is this the classic upsell? But no, all of the prices were extremely reasonable, the work went smoothly with excellent communication, and when there were hiccups with the TV hookups (Verizon FIOS network clashed with my home mesh internet system and provided a huge headache), Doron and Jonathan put in the extra time to make sure everything was perfect and never thought twice about it, at no extra charge to me. I hired them for an add-on project to install a TV on my roof, which was a fun AV/construction puzzle that they solved beautifully. It's really clear these guys know what they're doing and care deeply about delivering a fantastic product. Even since the hookup when there have been a couple small issues, they never hesitated to help me resolve them, even coming to my house on short notice. Seriously I can't say enough about ExpertTech - I wish all contractors worked like they do, but we don't live in a fantasy world! Thank you Doron and Jonathan (and Nico and everyone else!)

These guys know what they are doing!…read more I recently decided to connect the pre-installed(but never hooked up to an amp or smart system), integrated speakers, hang and connect a TV and also needed to upgrade the interwebz, at the crib because it as extremely slow and spotty (some areas would not get wifi at all since it's the building is old and made of brick.) So after consulting the internet the internet I called ExpertTech Inc. and some other firms. What came next blew my mind (in a good way), not only did Doron (the owner, and all round very nice guy) get back to me immediately, but he came over the same day to do the visual assessment. I had and itemized estimate the very next morning! Boom! How about that for speed? I scheduled the installation for the next week, when all the necessary components were scheduled to arrive. Installation was also a breeze! At least Marston and Brandon, a two man installation Team Machine, made it seem that way. The first day was spent, calibrating all the necessary CAT-6 ports and setting up the server rack and internet. The second day was spent setting up the sound system. And this is were they really shined. Apparently the speakers (installed by someone else, not these consummate and dedicated pros) had been wired wrong, At this point I was afraid the whole endeavour would go down the drain, but fear not, ExpertTech stepped up to the plate! After checking one ceiling speaker they realized they could remedy the whole situation by going in and taking every speaker out of the ceiling and rewiring them. This is not an easy task with high ceilings and it proved to be time consuming, but these guys never even broke a step and handled it like champs, they even stayed late until the job was done. (Who in NYC does that? Nobody, except ExpertTech! Faith in Humanity restored, am I Rite'?) Anyway, after setting up the speakers, they cleaned up and and walked me through the setup and how to use it. Then they left. And were it not for the moronic massive smile on my face when I cranked up some tunes and surfed for cat pics on the blazing fast Wireless (up from an average time of 30 Mbps to now around 240-300 Mpbs not even kidding, I almost shed a tear, when I later streamed a movie in full HD, in BED, something I had not been able to do before) I would have never even known they were there. Honestly, I cannot recommend them enough. This is one of those no brainers. Just go ahead and call them. Btw, the other company called two weeks after they installed everything, let's call them comapny FU Client, and they said they would be available a week after that.... so yeah... Don't even bother, just call ExperTech. I didn't regret it!!!

We are a relatively simple and small customer for a company that does large, complex installations…read morein homes and businesses. They took the time to explain our options, made some great recommendations, gave us a fair price, and did a seamless install in a 110 year old house. After installation they took the time to show my wife and I how to use the system. Far better experience than I had with a national chain.

This summer we finished a down to the studs renovation of a large old home in Morris County. It was…read morea complex project including security and fire alarm systems, indoor and outdoor cameras, remote temperature and lighting control, and tv and music available throughout the property. Our GC recommended this company. We couldn't be more pleased with the result. Almost all of the controls are remotely accessible using our phones. We can even remotely change the key code to specific doors, a surprisingly useful feature for allowing temporary access to baby sitters and other service workers. I spend substantial time on the road. For the first time I feel like my family is 100% safe and secure while I'm gone. This company has the expertise and professional demeanor that set them apart from other vendors. Our expectations were substantially exceeded.

This company is the best I don't know any company come out at night in the freezing cold and windy…read moreand fix my camera.Darren is the best out there.AL

I hired Daren Friday back in August of 2018 to purchase and install cameras on our first floor and…read moreoutside so that I can view my boarding dogs when I'm not home. Daren came out to my home and listened attentively to my needs and ordered the appropriate equipment. We scheduled the installation and he went to work installing four cameras that enable me to view my first floor and back yard on my iPhone. When he was done, he left our home clean -- plaster swept up and wires cable tied. He also gave me detailed instructions for installing the app on my computer at work. Last week (Feb. 2020) was the first time I had an issue with the system and it was due to a router problem -- not the security system itself. Daren responded to my email inquiry within a few hours, scheduled a visit, came to my home on-time and resolved the issue.

Tom and his team were fantastic. Provided me with a great TV/AV setup across two rooms as well as…read moreimproving my network and installing Smart Thermostats. The entire work was reasonably priced and am delighted with the results - we now have an awesome TV setup with beautiful Sonos sound. The guys installing were helpful and and did a thorough job. After they finished I noticed one thermostat wasn't working properly and Tom got them back the next morning to fix (minor wiring issue). I'd highly recommend ADR - we are now loving hanging out in the den which we hardly ever used beforehand thanks to their stellar work.

Tom, owner ADR Media Integrators and team installed state of the art security and audio/video…read moresystems throughout my home and I am so pleased. Systems are top of the line, workmanship excellent and customer service is personalized and the best. Tom coordinated installment and follow up issues with Verizon Fios, so I did not need to try endlessly to contact them. Tom is awesome and I would highly recommend his Company, ADR Media Integrators those considering a security and or audio/visual system. Marilyn - Oyster Bay

Brandon was fantastic in helping me pre-wire a full house for speakers and TVs. Comparing him to…read moresome other folks that gave me a quote, it was clear his prices were fair and that his attitude was flexible and relaxed. Another company was trying to push their specific ideas, whereas Brandon took time to hear out my concerns and considerations. His wiring and work was all tidy and neat. We ran into some unexpected problems from some of the work my contractors did and Brandon was happy to help resolve our issue which involved crawling into some tight spaces and in timely manner before things were closed up. Highly recommended!

This review is long overdue, I found Brandon from high Def innovations randomly online searching…read morefor someone that can hang my 60" flat screen and soundbar above my fireplace. I spoke to him sent him some pictures and he said no problem. Brandon showed up on time and executed this job flawlessly. He created an outlet for behind the tv and the only thing I had to do was lift the tv into the mount with him. He even cleaned up after himself. I was so impressed with his work I had him come back a few days later to install 6 recessed lights in my family room and install 2 lights in closets. He spackled whatever holes he made and I just had to sand it and paint which was no big deal as the holes were rather small. I would highly recommend using hi def innovations for whatever electrical work you need.