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One of the most storied hotels in Washington, D.C. is the Willard Hotel. In a city where everyone describes locations being "steps away from The White House," the Willard has been literal steps from The White House since the early 19th century. Presidents like President-elect Abraham Lincoln stayed here as well as Mark Twain, Walt Whitman, and Emily Dickinson. MLK edited the final version of his "I Have A Dream" speech from the lobby, where the term "lobbyists" was coined decades before. Many, many, many stories emerge from the Willard. (A small museum inside tells these stories and more.) My wife, eight-year-old daughter and I stayed here one night as a birthday staycation. Here's our experience. 1) Check-In: It's very easy. At the grand reception desk, we had room keys within minutes. Parking is harder to find in the area, but not impossible on the street. If you're okay spending $78 a night, there's a parking garage with valet service. When we walked into our room, there was a welcome spread of snacks, wine, and Honest Kids juice for my daughter. 2) Rooms: Each floor has suites named after famous figures like Frederick Douglass and Eleanor Roosevelt. Our room was 844 and it came with a living room, a little kitchen, two bathrooms, and a bedroom with two queen sized beds. Everything was very comfortable and nice. 3) Amenities: There's a gym and spa on the second floor, a famous bar, a grand lobby, breakfast at Cafe du Parc and more. Nearby are many sites like the World War I Memorial, the Milken Institute, and more.
I stayed at the Willard InterContinental for 4 nights and had a wonderful experience from start to finish. I arrived early in the morning from a red-eye and booked a Classic Room, 1 King Bed, which far exceeded my expectations. The room was extremely spacious -- what many hotels would call a junior suite -- with a comfortable couch and coffee table, a chair with ottoman, and a small dining table. A lovely welcome card greeted me along with a fresh fruit assortment, macarons, and large bottles of still and sparkling water, all complimentary. Each day, the staff replenished water bottles and left dark chocolate squares with turndown service, which was such a nice touch. The room decor blends classic elegance with a few modern upgrades. Some of the lighting fixtures and cabinetry show their age, and the elevators feel a bit dated as well, but that adds to the charm of staying in a historic property. At the same time, there are thoughtful updates like the cordless phone charger, reliable Wi-Fi, and high-quality bath products that keep the experience modern and comfortable. With my booking amenities fee, I received a $20 daily dining credit, which was a nice perk. There's also a spa credit, though treatments are on the pricier side ($150-$200+). I ordered in-room dining one night (the Willard Burger (medium) with steamed vegetables) and it was fresh, flavorful, and generous in portion size. Thanks to Sabrina for making the order seamless via text and ensuring it was perfectly timed for when I got back to my room. Kimberly at reception was equally great, making both check-in and check-out effortless and welcoming. The five-star service really shines here. My only small suggestion would be to expand the in-room bathroom amenities. They had the basics (soap, cotton pads, Q-tips, and shower cap), but it would be nice to see items like razors, toothbrushes, or makeup wipes, which other luxury hotels sometimes include. That said, the shampoo, conditioner, lotion, and robes were all top quality. Overall, the Willard delivers the perfect mix of history, comfort, and service. Thank you to the entire team for making my D.C. trip so special!
The hotel is beautiful and very centrally located. It's next to the White House. The staff were friendly for the most part, well the front desk was. We stayed there a couple of night. We quickly realized that the bell hopes were not as welcoming to us as they were to the rest of the non minority guests. I'll just leave it as that. It's a historical building but all the rooms have been updated. The bed was very comfortable and the water pressure in the shower was fantastic. We booked a Junior suite since my daughter was traveling with us. The sofa bed was seriously the worst part of the room. One thing that really stood out to us was how quiet it was at night despite all the noise we knew was outside. There's a mini museum at the very back of peacock alley where it shows you all the history of the hotel. The bakery is delicious but a bit pricey. We didn't mind since the drinks and pastries were delicious. The staff there were nice. Overall we enjoyed our stay.
First off, the hotel lobby is truly beautiful. We had an afternoon tea event in the Crystal room. Service was eh-- not too attentive (didn't change the setup when new people came) but I guess we were a big group. - Scone: 100/10 (buttery and soft) - Sandwiches: 8/10 - Tarts: 10/10 - Cakes: 10/10
I was previously a fan of the afternoon tea here and had visited several times in the past. Unfortunately, I will not return. I'm frankly insulted by their staff here. During my most recent experience here, we opted for the unlimited champagne option and our server only filled our glass about half way because he didn't want to wait for the bubbles to subside. This led to us never receiving a full glass of champagne except one time when another person stopped by to refill. One time. Our glass was actually empty quite a few times, with us waiting over 20 minutes for our server to come back. Nevertheless, we didn't make a big deal about it, and paid our check before we left. When we were leaving, we were asked by a manager how everything was, and I mentioned that the glasses of champagne weren't poured properly. I told her that I wasn't looking for any type of compensation since we both already paid each $200+ bill, I just wanted to talk to them about how the server poured the champagne. I had already planned to return in the future regardless, because I love afternoon tea. She told me she would let someone know and they would give me a call. We then stepped into the Round Robin bar for a drink before leaving. My friend was driving later in the evening, so she got a mocktail. When I stepped away to go to the bathroom, a manager came by and paid for a round of drinks, which was a surprise. Again, we didn't not ask for this, but it was nice. The next day, I received a call from the tea room manager. He said he had to talk to his manager and call me back. He never did. When I finally called back to speak with him, he proceeded to insult me by insinuating that I was lying about the situation and tell me that we had 3 servers the whole time we were there (we did not) and that my friend and I had consumed 2.5 bottles of champagne (for only two people). That was not even remotely possible because 1) I cannot consume that much, so we both would have been wasted and sick, and 2) My friend was driving later and only had a few glasses. I was truly flabbergasted and disgusted by this lie. Where did this information even come from? Anyway, I'm truly insulted and disgusted by Willard at this point. I love afternoon tea and go often, not only here, but in every country I travel that offers it. I will not be returning here.I was previously a fan of the afternoon tea hear and had visited several times on the past. Unfortunately, I will not return. I'm frankly insulted by their staff here. During my month recent experience here, we opted for the unlimited champagne option and our server only filled our glass about half way because he didn't want to wait for the bubbles to subside. This led to us never receiving a full glass of champagne except one time when another person stopped by to refill. One time. Our glass was actually empty quite a few times, with us waiting over 20 minutes for our server to come back. Nevertheless, we didn't make a big deal about it, and paid our check before we left. When we were leaving, we were asked by a manager how everything was, and I mentioned that the glasses of champagne weren't poured properly. I told her that I wasn't looking for any type of compensation, I just wanted to talk to them about how the server poured the champagne. I had already planned to return in the future regardless, because I love afternoon tea. She told me she would let someone know and they would give me a call. We then stepped into the Round Robin bar for a drink before leaving. My friend was driving later in the evening, so she got a mocktail. When I stepped away to go to the bathroom, a manager came by and paid for a round of drinks, which was a surprise. Again, we didn't not ask for this, but it was nice. The next day, I received a call from manager of the tea room manager. He said he had to talk to his manager and call me back. He never did. When I finally called back to speak with him, he proceeded to insult me by insinuating that I was lying about the situation and told me that we had 3 servers the whole time we were there (we did not) and that my friend and I had consumed 2.5 bottles of champagne (for only two people). That was not even remotely possible because 1) I cannot consume that much, so we both would have been wasted and sick, and 2) My friend was driving later and only had a few glasses. I was truly flabbergasted and disgusted by this lie. Where did this information even come from? And lastly, if I was expecting any type of compensation, I would have said something BEFORE I paid the bill. I simply wanted to give them feedback, but was insulted instead. Anyway, I'm truly insulted and disgusted by Willard at this point. I love afternoon tea and go often, not only here, but in every country I travel that offers it. I will not be returning here just to be insulted after paying $200+ (per person).
We were actually at the Willard in August 2024 for our daughter's wedding. The entire wedding ceremony and reception were held there. I cannot say enough about how wonderful the setting is as well as the quality staff support we experienced. The Willard inhouse "Director of Social Events" wedding coordinator Michael Deltette is simply outstanding. We had several pre-wedding meetings with Michael, and he was present for the entire wedding ceremony and reception to ensure the staff executed flawlessly. They did. We had about 150 wedding attendees, and dozens of them tolde me that this was perhaps the best wedding venue they had ever seen. I unqualifiedly recommend the Willard for any major social event you are considering.
Outstanding hotel in the heart of everything you want to see in DC. We stayed for 6 days for an anniversary trip in a Junior Suite, and we were so pleased we selected The Willard. The American Express benefits make staying even more special with a breakfast package, early check-in, and late check-out, along with a credit to spend wherever you wish. We chose to enjoy drinks in the Round Robin Bar nightly, which is a cozy bar with awesome bartenders. Everything about our stay exceeded our expectations
The Willard Intercontinental Hotel is an institution in Washington DC! It's located near the White House and the Washington Monument, as well as many excellent retail and dining options. It is one of those grand historic sites that cannot be matched in modern times. It has hosted many notable literary and political figures. In fact it has its own small museum on site dedicated to its past. One knows what kind of establishment it is when one enters the cathedral-like lobby. The ceiling of this room features seals of the fifty states surrounding its light fixtures. From the lobby extends the famous Peacock Row, which is a majorly impressive hallway, and is where High Tea is served. This is a formal event, and is well attended on a daily basis. In spite of this being a historic building, the rooms have been nicely updated, and WiFi is prevalent through the structure. It also has Café du Parc and the Round Robin Bar, both of which share a menu and are both notable in themselves. I was fortunate to get upgraded to a mini-suite with a priceless view of the Washington Monument. The rooms are comfortable and the staff excellent. They even come do a turn down service in the evening for you bedding. That's a level of service you don't see much anymore.
Went all the way to DC to grab French onion soup and some cocktails to be disappointed that The Round Robin Bar wasn't opened on Friday afternoon like years past. Still walked around and saw the pretty views inside of peacock alley and the gingerbread house (pictured) but would have loved to enjoy the yummy food and drinks the Willard has to offer!
In a new town and will choose 1 place to experience the afternoon tea scene here. Chose the Intercontinental. The food is 4 of 5-the desserts are fabulous and it feels like all the attention was to the sweets because the sandwiches are boring and ordinary. The scones are wonderful. Yes they will give you clotted cream with various jams. The tea menu is extraordinary and I really couldn't narrow it down but after a couple minutes I chose their signature blend (black tea). I'm not a fan of bergamot oil but this tea was fragrant and tasty. I must of drank 2 pots. My companion chose the Willard Black Blend that uses Chinese teas as base. I liked his more than mine that I wanted to purchase this tea to bring home as a gift. Alas they didn't offer that blend to sell only black cherry and signature blend (maybe some herbal one too but don't care to remember ugh) but Kevin our waiter gave us some loose leaf into a small bag (bless his heart). He was a great attentive waiter. The establishment gave us a birthday cupcake and the harpist played happy birthday. Kevin gave me a free glass of birthday champagne. Just a beautiful fall day outside to walk into a lovely historic establishment for tea. Companion and I kept talking and talking that they politely gestured that we could take our tea cup to the couch in the back (which we did) since they had to get ready for the 230pm crowd. The ambiance is nice to stay and keep the conversation going lol.
I came here for afternoon tea to celebrate a friend's birthday. I loved every moment of it! There were four of us, so they brought us enough pastries for the group, and we ordered from the standard menu. We each got our own tea along with a glass of champagne (which is an additional $15). It has a very classy ambiance with a lady playing the harp in the background.
The tea service is savory sandwiches, deviled eggs; then scones with jams and Devonshire cream, and finally petit fours and truffles. Delicious!
I had afternoon tea here today with a friend and it was a great experience! Everything was delicious but I especially loved the deviled egg, turkey mousse sandwich, and scones! The harpist was a really nice addition as well. All of the servers were professional and friendly!
2 years ago
3 years ago
Phenomenal stay. We arrived early (checked out of a different hotel) and had expected to have the bell desk hold our luggage (greeted at entrance of hotel and given claim ticket) but to our surprise our room was ready to check in and it was a suite (Parks of being a member). It wasn't just a basic suite but a "wow" suite with nice furnishings and decor. Very fancy and turndown service was always a delight. The staff was accommodating and room service was quick and good. We were using the minibar often and only wish they would have restocked this/ housekeeping was missed the last night but after calling, within 3 min they were up there with the turndown lady working hard and that in itself was impressive. The hotel is amazing and one of Intercontinentals better locations in the world. Close to the WH and most of DCs favorite landmarks. This will become my location when I visit. Check out the round robin bar and have a mint julep. read more
3 years ago
Well, after all these years, the Willard still lives up to its name! Great service, great room, great ambiance, a experience overall! read more
3 years ago
Nice luxury lobby! The decor is to die for, the service was great. Would highly recommend staying here. Lots of places nearby and all the museums are walking distance. read more
Once you walk in, the decor takes you back in time with the terrazzo tile, the hand-painted ceiling, extraordinary cabinetry and of course top-notch staff. I read in a book once that the Willard is to DC what The Waldorf Astoria is to NYC, but what stands out with the Willard is an historic building with a fascinating American history that goes along with it. The kind of history we read about in books. The rooms are spacious. The bathroom is large and the bed is super comfortable. There's nothing I can write that hasn't already been written before, so I write about my experience with the staff and the conference I coordinated at the Willard. They were super easy to work with. They were accommodating along the process, especially working with me as our conference attendance grew beyond our guaranteed room limit. The Grand Ballroom was elegant, and my guests were ecstatic at the posh accommodations for our federal policy conference. The Willard equipped the room with a stage, podium, mics and accompanying A/V equipment for power point presentations. Our lunch was held in the Pierce room, another elegant room but much smaller than the Grand Ballroom. The food was served quickly and we had a setup for our keynote speaker, too. I opted for the chicken, which was typical hotel style food but I should have opted for the braised rib instead - definitely for next year. The hotel set up drinks and snacks both in the morning and afternoon in the Grand Ballroom and it kept my guests fed and hydrated as well as caffeinated throughout the day. The Willard was wonderful to work with as they even helped me get copies made of our materials that did not arrive on time due to the weather delay that occurred in early February. What really stood out is that my guests gave me rave reviews and comments on how beautiful the hotel is and how wonderful the staff were to guests. This is definitely my #1 reason I am going back to the Willard for my conference next year. read more
3 years ago
The hotel is incredibly beautiful. The room on the 12th floor is large and well appointed. Unfortunately there is a porthole window snd although charming, the light beams in through it as soon as the sun is up and it is VERY bright. There was no one to greet us and help with the luggage. And there is a massive movie being filmed in front of the hotel with the production offices on the second floor and people everywhere. Impossible to get an elevator, was questioned when trying to go to the gym and the noise was outrageous. Entrances blocked ugh. So disappointed!! Also, no mini fridge available and the spa website says they do hair but they don't. read more
3 years ago
This is an iconic hotel. A tour guide said this is the oldest hotel in D.C., confirmed by the museum in the hotel. It also located across the street from the White House. In fact, its location cannot be beat. It's steps away from the inauguration route, National Monument park, Hotel Washington (The Firm was filmed here), and central to other historical destinations.The Capital is also within view. But don't assume it will be old and and frumpy given its age. It is opulently decorated and appeals to refined guests. It costs roughly $500 per night with all fees. It loses a star since my experience was bumpy. I stayed in room #319. My issues: 1) Reservation had to be confirmed multiple times since they couldn't locate it by my Booking.com confirmation number. I was initially told I had no reservations. 2) Bathroom was beautiful but the sink faucet was incredibly loose and the tub stopper would not stay up, filling up with water each time I showered 3) my reservation was 5/6-5/12/2023. Housing forgot to clean my room on 5/11. 4) the knob on desk was broken, ready to fall off I didn't check in until Sunday morning because I plane didn't land until 10 am, even thought I paid for Saturday night. I called on Friday to see if they adjust my reservation, canceling Saturday. No can do. If you travel to DC and stay in this hotel, I wouldn't recommend room #319. The view is not appealing. I reported issues 1-4 to the front desk. No response. I recommend trying another hotel. read more
2 years ago
2 years ago
We stayed 2 nights to celebrate my son's graduation. Mr. Ali Ozan and his staff made our stay so memorable. It's a GRAND historical hotel with personal service from the moment we checked in. The hotel is beautiful, central to most DC attractions, surrounded by top rated restaurants, and steps away from public transport for when we need to travel further. It was perfect in every way! Thank you for making our short visit special. read more
We are outside at the Willard on the 4th of July, and it was a wonderful experience. The seating was shaded, and it is a great spot for watching all the excitement that comes from being right across the street from the White House. We had a lovely charcuterie plate and wine. We followed that by going inside for a cappuccino at the coffee shop. Top notch service and a lovely spot to sit outside and enjoy the afternoon! read more
3 years ago
I really had an Experience here that was having my inner child full of love. It was pricey but the standard cost of DC high tea I guess. The ambiance was soo lovely; I especially enjoyed the live harp!! We got vegan and non vegan options and both I was really impressed by. I left full! I had the Egyptian chamomile tea and the staff was really attentive with refills of hot water. So much fun I loved doing this. read more
1 year ago
2 years ago
4 years ago
Outside View: Timeless & Classy Inside Lobby: A mix of history and modern day Customer Service: Superb (Check In, Room Service, Bell Service) Room: Spacious Food: Good Overall this hotel is a classic with a huge history. I would highly recommend a staycation or vacation here when in D.C. be sure to check out the museum when you can. This is a place that has hosted world leaders, Martin Luther King, Jr, Abraham Lincoln, Roosevelt and More. Live in history and make it at the Willard. (Yeah Willard you can use that) Just give me credit. read more
I'm really pleased with our decision to stay at Willard during our time in DC. All the staff are super professional here. Even though we were early, they checked us in and our room was spotless and the bed was comfortable and I loved the bathroom. Overall, the hotel is beautiful and so historical. It is in such a good area close to the White House. read more
If the walls could talk...felt privileged and a strong sense of history staying in their elegant rooms and walking their grand halls and lobby knowing they have housed many presidents, dignitaries and celebrities, and been the site of many historically significant events and meetings. The centrally located original Willard Hotel was founded in 1847 and the current majestic hotel building opened in its place in 1901 (with a few major restorations since then so doesn't feel run down at all!). Checkout their very interesting mini museum (by F St entrance) of their history & artifacts. Rooms were very comfortable and quiet. Only shower no tub bathroom. Got connecting rooms that lets the door open in between Round Robin Bar around since the beginning of Willard's history in1847. Has namesake round bar with their signature drink of Henry Clay Mint Julep $15 Peacock Alley for $68 regular weekend afternoon tea ($55 for ToGo) check https://washington.intercontinental.com/food-drink/peacock-alley-tea/ for more info & options Café du Parc bringing you stereotypical French food & experience with bistro decor inside (called Le Cafe) and big outdoor patio with blue umbrellas. Ate here and food was ok. Service was great. Front Desk Service warm hospitality at its best Located -Lobby entrance closest to NW corner of Pennsylvania Ave & 14th St -2 blocks east of White House -12 minute walk south to the Washington Monument read more
1 year ago
1 year ago
2 years ago
1 year ago
The Willard Hotel is in a great location for touring and only 2 blocks from the White House. It is worth it for the location and historic aspects. The lobby is beautiful and be sure to check out the ceiling with the Seals of the US States. We arrived at the hotel at 10:30 AM for for a 3 night stay. Checked in, left our luggage with the Bell Captain and left the hotel. Received a call at 11:30 AM notifying that our rooms were ready for occupancy. We had connecting rooms 401 and 403 with King beds. Each room is large, nicely appointed and includes an Espresso machine. The bathroom has a large walk in shower with multiple shower heads. Shortly after getting situated the hotel called to check on our satisfaction. We were completely satisfied with the room, prompt check in and professional and friendly staff. read more
6 years ago
We have visited this gem of a hotel few times in the last 2 years and we have always enjoyed it very much!!. We were heartbroken to see this usual vibrant place with it's really cute afternoon tea time so slow due to Covid-19... however that didn't stop the staff for being on point. Thank you much to everyone on site, Mihael, Ed & specially Vanessa for being so amazing to us! Vanessa found out I'm from Venezuela after we casually asked her where we could eat food from my country. She's from Venezuela as well! We didn't have time to go and she had no idea about it but to our surprise, when we came back to the room at night, we found a beautiful note, a bag of Torontos & a Malta (typical Venezuelan snacks) that she kindly had gotten for us without asking her! Yummy! Your little gift touched our heart. Thank you Vanessa!! read more
2 years ago
2 years ago
2 years ago
3 years ago
I had my birthday tea party at InterContinental The Willard and it was overall an amazing experience. I had reserved a cherry blossom theme tea party for myself and 10 of my girlfriends to celebrate my birthday. The place was gorgeous and the reservation was easy. I exchanged emails with the catering manager and she was very accommodating! You can only book up to 12 people so keep that in mind. The tea party is at the peacock alley of the hotel and it was beautiful and there was some type of musician playing, it was really classy! The hotel is right next to the White House and other expensive hotels in DC. Getting here was very easy! They validate your parking if you parked in the hotel to go to the tea party which was super nice of them considering hotel parking in the city is expensive. The tea is $58 and each person gets a pot. You pick a tea of your liking and they would keep refilling the hot water throughout the tea party! The teas were very good and very cute. It also comes with all the sandwiches and other desserts which are so delicious. I've been to a tea party in London and I must say that this tea party at The willard is just as good as the tea party I had in London! My friends and I had so much fun talking and drinking tea and eating our sandwiches! Some of my friends have been to other tea party places but they said this one was the best! We took so many pictures and videos! Also they can split the check for you which was so nice even though you have a big party! The staff was so helpful and it was such a great customer service. If you are in search of a girly or just classy tea party, definitely come to The Willard and try their tea party, you wouldn't regret it! Also because it's my birthday, they gave me a free cupcake and a glass of champagne which was super cute and nice! Definitely worth the money! read more
8 years ago
My wife and I had a January Saturday night staycation here to attend a nearby corporate dinner. We found lots of attractive rates and packages a month earlier when we booked the room and were surprised at how reasonable the rates were. We rolled up in our commuter car around 2pm at the valet and handed them the key. Valet is like $52/day so factor that into your plans. For one night not a big deal and better than taking Metro in. Simultaneously, the porter grabbed our bag and we were escorted to the registration desk. Check-in was pleasant and everyone we interacted with was super friendly and nice. Our corner room on the ninth floor overlooked the ellipse and Lincoln Memorial in the distance. The room itself felt freshly renovated and updated with a large screen TV, USB ports and a nice mini bar setup. The bathroom was equally pleasing with a huge walk-in shower. Most importantly the room was quiet and comfortable. Having a couple of hours before our planned dinner, we wondered around the lobby. Towards the back is a room with historical items and stories of the hotel's famous guests and history. They serve a high tea on the weekends but apparently reservations are required well in advanced. Didn't bother me but my wife was a little disappointed. We instead settled in their cozy round bar just off the main lobby for a couple drinks. Breakfast the next morning (included in our package) was ok but some items on the buffet had been sitting there too long. If you like meat (and I do) there were numerous selections to please. Service was excellent. Checkout was uneventful apart from learning that you have to request evening turn down service at check-in and that's why we didn't get it. Would have been nice to know that ahead of time or why not just ask by default at check-in. read more
2 years ago
6 years ago
Love this hotel from checking in to checking out. We stayed in a suite. Loved the furnishings. It did feel like it was missing some extras in the room, 'ini bars were empty (maybe Covid), it was very large but not very full. Beds were comfy, views were beautiful and the toiletries were nice.. Customer service was nice, professional and accommodating. I can only imagine how difficult dealing with Covid must be challenging for hotels and their staff. I hope to return when life is "normal" again. read more
The Willard Intercontinental Hotel in Washington, D.C. is a historic, world-class hotel with every amenity one could want. It is a great location to base a visit to DC - everything we wanted to see was an easy walk or a short Uber ride away. The service, as you might expect, is top notch - everyone from the doormen to the bell hops to the front desk staff to the maid service and the wait staff - all clearly well trained and for the most part seemed to enjoy their work and providing great customer service, making guests feel welcome and at home. There are restaurants across the street from the back of the hotel and a Walgreens drug store just a few blocks away. There is also a small gift shop in Peacock Alley off of the lobby in the hotel. We were there at Christmas and were given a lovely Christmas cookie (shortbread I think) at check in. I also bought a Willard Hotel Christmas ornament that was for sale at the front desk. The lobby is stunning and there was the most magnificent happy hour going on when we first checked in. There were huge silver bowls filled with wine/champagne and people dressed up in their conservative DC best (lots of plaid) enjoying themselves. Another night, groups of different sizes had made themselves comfortable in the various seating arrangements along peacock alley and seemed to be enjoying food and drinks of various kinds. I will have to investigate that more on my next visit. I tried the room service my last night at the hotel and it arrived promptly and everything was well presented and at the right temperature. The waiter who delivered the food was very polite and efficiently removed the silver domes and otherwise arranged everything for me. The French onion soup was to die for. I ate every bit, and sipped every last drop. The club sandwich was a tad disappointing but I was hungry and ate most of it. The house salad was fresh and beautifully presented. Although I did not order a beverage, a very nice glass of ice water was provided with my meal. Although this is a historic hotel, it has been modernized. The bathrooms are sleek and modern and elegantly functional. The beds are very comfortable. The lighting and heat/AC are everything you would expect in a modern hotel, no issues whatsoever. I was glad to find plenty of outlets for charging electronics. We didn't get to use the bathrobe but it was nice to dream about it - maybe on another visit. I can't wait to spend more time in DC and plan to make The Willard my go-to hotel. read more
4 years ago
The best looking lobby, awesome room service and the most delicious French onion soup I've tried in my life. King bed was comfortable. Super location too, right next to the National Press Club. read more
5 years ago
The public areas are really the very best part of this property, and you can enjoy those without staying here. The Round Robin bar oozes history and is a very cozy room (made even more cozy by the throngs that pack it on weekends). The lobby is absolutely stunning, with its impossibly high ceilings and tall columns and general grandeur. Peacock Alley leading off the lobby down past the ballroom is a grand promenade, and at the end opposite the lobby there is a fascinating mini-museum detailing the history of the hotel. Dig those cancelled checks from Calvin Coolidge! Other than that, as an actual guest, it's fine but no more. Check-in was easy with an informative (if a bit robotic) desk agent and bell services were good. The rooms are nice but not spectacular or anything. The bed is comfy, but the other pieces are meh--sort of Aunt Ethel's antiques with uglyish lamps (black with gold designs). The water volume in the shower was great, which is a relief because it can be dicey in older hotels. I had a great weekend AAA rate--it I had paid some of the prices I've seen for peak times, I probably would have been disappointed. Service is professional but it doesn't exceed expectations--it's great when you ask the bellman bringing up your bag where the ice machine is and he's able to tell you precisely. It's even better when they go get ice for you, which didn't happen here. The location is nice, about a five-minute walk from the McPherson Square Metro stop and not far from Metro Center either, so you can catch most lines easily. It's in shouting distance to the Cheeto Palace, should you wish to pay your respects to Trump. It's also on the next block from the National Theatre. read more
6 years ago
Beautiful iconic hotel in the heart of DC, located near the Mall and other landmarks. The service is exceptional. Lovely artwork in the lobby. If you are an aesthete you will love this hotel. The hotel is historic and reflects that in the decor--very stately. We were on the 7th floor and our rooms was large, with a lovely view. The bed and linens were heavenly as were the towels and toiletries. The service was awesome. We will be back to the Willard! read more
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Ask the Community - InterContinental The Willard Washington D.C
Does the valet require/expect a tip? If so, what is normal, reasonable?
Hello, Michael. While extending a tip to the valet is a kind gesture, please know it is not expected nor required. Should you choose to tip, the amount is based on your personal preference.
Is this a good viewing place for the fireworks on the 4th of July?
Sorta kinda, we stayed here and walked a few blocks to the mall to view the fireworks, but I'm sure you can see them well from the hotel itself!
Review Highlights - InterContinental The Willard Washington D.C
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InterContinental The Willard Washington D.C - hotels - Updated September 2026
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