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    Interior Flooring Solutions

    5.0 (1 review)

    Services - Interior Flooring Solutions

    Carpet installation

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    2 years ago

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    Floor Coverings International

    Floor Coverings International

    3.7
    (3 reviews)

    I would highly recommend Floor Coverings International of Melbourne (Florida). They installed a…read morebeautiful laminate flooring project for me. It turned out wonderful in less time than they've expected with beautiful craftsmanship. I would highly recommend them.They also offered an 18 month 0% interest which was a great deal as well. They're pricing was very fair, as I compared it with a couple of other contractors. They also left my house in excellent condition. Thank you so much for a great project

    Deceptive billing, silica dust disaster, and legal threats…read more This review is for: Floor Coverings International of Melbourne, FL (321) 499-2658 1270 Lake Washington Road Ste B Melbourne, FL 32935 Arthur Layman Tamara Whiteaker What started as a straightforward carpet replacement on our stairs turned into one of the worst contractor experiences I've had. Here's the full picture: Scheduling: Installers no-showed on the first scheduled date with no proactive communication. I had to call after they were already outside the arrival window to find out they weren't coming. Tile demo and dust: When installers discovered tile under the carpet, we were quoted a "worst case scenario" additional cost of $1,600 on top of the original $1,414.47. What they didn't mention was that the demo crew would leave every surface in our entire home -- upstairs, downstairs, soft furnishings, drapes, and our HVAC system -- coated in fine silica dust. No containment, no warning, no protection of any kind. This isn't just a mess, it's a serious health hazard. Even the lead demo worker acknowledged as he was leaving that he wouldn't be happy if it were his house. "Making it right": The company promised to make it right with a cleaning and a painter for the damaged walls and stairs. At no point during this process did anyone mention we would be charged for these remediation services. We have doorbell camera footage of the painter telling his worker that the flooring company was paying him -- not us. The cleaning was incomplete, with silica dust remaining on soft surfaces and in the HVAC. Surprise invoice: After carpet was finally installed, we received an invoice with a painter line item exceeding $1,000 -- no prior quote, no agreement, no breakdown. The work took under 2 hours and does not look good (bad sanding, one coat of paint - see through). We are going to get quotes to have it redone. The owner also revealed $200 of that line item was his personal fee for "coordinating" the painter. Threats: When my husband called to dispute the painter charge, the owner threatened small claims court if the full invoice wasn't paid within days, rather than engaging in any good-faith discussion. We are willing to pay what we actually agreed to despite the damage done to our home and belongings. Instead, we've been met with threats. Arthur failed to provide itemized cost breakdown as requested. Arthur failed to provide contractor license numbers as requested. Arthur subsequently sent a second threat for small claims court, followed by a threat to file a lien against our property. I mailed a letter and check for $2,329.14 (the total for what we had actually discussed), which was cashed. Arthur sent another letter threatening small claims again for the painter line item. On top of all of this, the carpet on the stairs looks like garbage. It is shedding all over even after vacuuming, the corners are popping out. We purchased the most expensive carpet option he showed us. I would give anything to go back in time and just leave the old carpet. This has not been an improvement to our home. This has been a nightmare.

    Great Southeast Flooring America

    Great Southeast Flooring America

    2.5
    (39 reviews)

    This is our second time working with these folks--my mom absolutely adores them. They definitely…read morecarry high-quality products, though they're on the very expensive side. In our opinion, what she paid wasn't quite worth it. That said, she is somewhat happy with the outcome. However, there were a few disappointing issues. She ordered a beautiful porcelain marble tile, and was told they'd take care of everything. She ended up with extra boxes and was later told they would not take them back--even though they originally said they would. The installation process also came with several delays and excuses. While the job was finally completed, there were unexpected extra costs, including hiring a plumber--something that was never mentioned upfront. My mom is older, but she's still sharp, and it's frustrating when promises aren't fully honored. It's important for businesses to stand by their word, especially when working with seniors.

    Too bad i didnt read these reviews first, shame on me! I gave them one star for the selection of…read moreflooring, thats about it. I do believe he purposely didnt tell us the entire process nor the EXTRA cost associated. We were only advised we would need to add levelling to the tiles for the laminate install, you know to smooth out grout lines, OK.... Levelling!! No discussion of possible demolition. Yep, thats right, we have to rip ALL the tile up (its half our house). If not done, we compromise the flooring install and warranty.. These people, supposedly, have been in the flooring business for YEARS, then you know the process. You should have been transparent. Not screw people over after buying a floor and paying for installation, throw additional cost of $4-5K (Floor Prep charge!!) in order to get your flooring done...Disgusting!! Best part, the installers (private contractors), apologized and said they've had this issue(complain) from Flooring America several times... So, that just solidified what type of business this really is. TRASH!! UNPROFESSIONAL!! UNTRUSTWORTHY!! DONT BE SOLD ON 'FAMILY BUSINESS'. If you do go with them, ask questions, do not assume, they DO NOT care about you, only $$. They will not offer information to you! I would not recommend them to anyone I know.

    Interior Flooring Solutions - carpetinstallation - Updated July 2026

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