I'm the middle of Grant Park on the corner of Loomis and Memorial sits this well kept, well stocked…read moreand overall great neighborhood Ace Hardware known as Shep's! I am rarely on this side of town, but recently stopped here on the way back home in an effort to avoid the big box stores for a small item I need for a repair. Shep's turned out to be the exact place I needed it to be and I was able to scoop up what I was after and head home without stopping anywhere else! When you first arrive you may see parking as limited and street only, but given their location and attachment to the next door market, they share a covered parking garage that provides you plenty of parking! But if street parking is your thing, there is plenty of that as well. When I arrived, I was greeted immediately by an associate who promptly took me to the aisle I needed and helped me find the product. He was very friendly and helpful on the floor and then escorted me to the registers in the back to ring me up when I was ready. In between the goods and the register, I did walk around and explore a little and I was impressed with their selection of items, the flow of the store and the overall cleanliness as well. Overall, this is a solid neighborhood Ace Hardware. While it sadly not in my neighborhood, I certainly could see myself swinging back in if the need ever arises again, until then I will happily recommend Shep's to my friends in this area of town!

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

Literally one old guy checking people out who can't work the system and one guy greeting who was a…read morecomplete idiot and just stared while people stood forever in line ; asked him to get some more help and he just shrugged his shoulders .

I went to this location to buy some paint to repair a wall that needed to be repainted after being…read morepatched up. I took a chunk of the paint in hopes of getting a match. When I arrived at the paint section, I was told that the paint matching system might not show all of the ingredients since it sometimes doesn't read white paint well. Seeing me hesitate proceeding with the paint match, the paint associate went out of their way to go ahead and run the paint sample, knowing there was a slim chance that it would be able to identify all of its ingredients. I'm so glad that she did this because it was able to identify all of the ingredients from the paint sample. Overall, it was a really positive interaction with associate being patient and helpful!

This isn't my favorite Lowe's location--though I can't say I loathe it (no pun intended). Parking…read morealone is a challenge here. The lot is tight and hectic, and I've actually had my car door hit while parked, which immediately set a negative tone for my visits. Inside, experiences with staff have been inconsistent. The front desk employees seem somewhat engaged, but not fully. On one visit, a staff member confidently directed me to an item, only for me to return and ask again--at which point they looked it up and told me it was on the opposite side of the store. Unfortunately, they still didn't have what I needed, and that scenario has happened more than once. Over time, those repeated issues led me to stop shopping at this particular location. I genuinely like the Lowe's brand overall and have had much better experiences at other stores--this one just hasn't met the same standard for me.

Auston was really great help at the midtown Home Depot location. We got everything we needed for…read moreour new home thanks to him! Such good customer service!

Just gets worse and worse...no one seems to know ANYTHING ...tried to buy silicone in 12 pack they…read moretried to charge for 12 full price there is a DISCOUNT IN BOX...No not making up!!!!!!!!!! .not here ...NO one could figure it out.( INCLUDING MANAGER). I gave up...... had to drive to Buckhead ..zero problems.. YES.... there discounted in box ..I've bought them a hundred times. HELLO!!!!!!!! this is the second time... Done and done ... see below.. do i need to print out for store!

I'm a fan of Shep's Midtown Ace and Ace Hardware stores in general. As opposed to big box home…read moreimprovement retailers like Home Depot and Lowe's, Ace stores are smaller and really exude a more genuine and authentic neighborhood feel. Generally, I've found the folks at Ace to be more accessible, knowledgeable, and helpful than those at the bigger stores. Shep's Midtown Ace is no exception. Shep's Midtown Ace opened in January 2015. I watched from across the street, from inside my dentist's office, as this place came together. It's certainly one of the nicest-looking Ace stores I've seen to date, especially in terms of its facade. Like other urban and in-town Ace stores, they efficiently pack a lot of useful inventory into the store. This one has two levels. The store is located at the corner of Juniper and 7th. Free parking is located inside the deck next door. Enter via Juniper. You don't need to enter any of the gated areas inside the deck. There are street-level spots reserved for Ace customers that will be on your right just after entering the deck. You don't need to grab a parking ticket or anything. I came here needing a tool to replace a recessed light bulb in a high/vaulted ceiling (about 14 feet high). Shortly after I entered the store, an employee greeted me and asked me if I needed help finding anything. I told him what I needed and he told me exactly where I could find it in the lighting section upstairs. The bulb changing kit has a telescoping pole that extends to 11 feet and three attachments: one for recessed and track lighting (a suction), one for standard incandescent bulbs, and one for floodlights. It cost $27.21 after tax which I thought was a little pricey, but not excessive (otherwise, I wouldn't have bought it). I was satisfied with my experience and will definitely return. I like this and the other Ace Hardware near me (Bates Ace Hardware on Howell Mill) about the same. They're both good.

I have been to Shep's Ace a few times now since I moved in nearby. Every time I come in somebody…read moregreets me near the door and asks if I have any questions or need help finding anything. I recently went in for advice on how to mount a tv into metal studs and Mark talked me through the different options I had and gave me his recommendations afterwards - it was all I could've asked for and more. I definitely recommend coming in for all of your handy needs. Plus they have free parking right around the corner!