I was having an AC issue with my vehicle and it was blowing warm Air. I called and Vince told me to…read morebring my car in and that it might take a few hours, he gave me a quote and thanked me for calling. I came by this morning and Vince greeted me, asked me to fill out a form. He told me it would take a few hours, that he would call me if they find anything else and when it's ready. Vince called me and went over everything, said my car was ready it took an hour! Got to the shop Vince greeted me and went over everything and I paid and left! Wonderful service. I did not feel pressured or intimidated at all. I have cold AC again!! I will definitely recommend River oaks Automotive Center to everyone!

my Mercedes has been there over a week and they still don't know what going on. I finally went to…read moretalk to them face to face and the person at the desk was nice enough but the tech came out and was very rude. he raised his voice to say it could be a lot of things and it's one of the computers. at that point I decided to have it towed again to the dealership after all that they charged me for a new battery, which it didn't totally need to get the cars computer fixed. based on customer service and Mercedes electrical expertise, I would not recommend

I've had my MINI serviced here a few times over the past 4 years, and they're always so kind…read more Tarfin is very knowledgeable and honest and has always approached repairs from the less intrusive/costly then moving on to what might be larger damage. Trying to fix what may be the smaller issue, rather than just focusing on the major repair. He works fast and is very reasonable!

Tarfin is the best mechanic ever. A dealer told me I needed a major repair. I brought it to Tarfin…read more He said it was normal seepage and did not need a repair. He told me the dealer is a salesman. He is a mechanic. A single woman friend went to Fixers. Tarfin made an adjustment, closed the hood and repaired the problem, She asked how much she owed him, thinking that as a single woman he was going to charge her an arm and a leg. He told her he just did an adjustment and she did not owe him anything but to come around when she really needed work. He charged her a handshake. Honest and competent.

I've been going to AA Auto Care & Tire with my BMW for years, and it's always been good, but under…read morethe new management it's become GREAT! The new facilities are clean and inviting, and Jafar works really hard to keep prices low, service high quality and transparent, and customers happy. You can tell that he and his staff really love cars and put care into their work. I appreciate that he always takes time to explain everything in detail so that I can make the best decision for any issue. I trust this place 100% and highly recommend it.

I pulled up into AA Auto Care & Tire and was immediately helped by Jafar, I got a huge nail in my…read moreback tire because of construction on Westheimer. They were able to help me patch it up, & get me out of there in 10 min. They offer other services for a pretty diverse group of brands, Customer Care was great - will be returning. $20 to plug the hole

This shop was lovely…read more Typically I can't stand auto shops. as a woman, they feel grimey - and I put off going because I know I'll get talked down at (eyeroll) and feel awkward eyes staring at me. IYKYK. This place didn't feel like that. What was different: - they communicated about pickup and delays through a text system (tried calling first, but I'm in work calls all day and can rarely answer). loved. - the people working there were all really kind, and talked to me like a normal human. - they found out that my catalytic converter needed replacing, but when I found out it was still under warranty with the dealership, they were genuinely happy for me that I didn't have to pay their shop for the fix. - they called me the next day to make sure I was still happy. - free diagnostic services - free lyft ride home within 5 miles (but it's also in a really convenient walkable area) Anyway I was incredibly happy with this shop and will be going back anytime I basically need anything done.

After posting the review,I received a call from Whitney first thing Monday morning.She reviewed my…read moreinvoice and agreed with my statements about what I was charged and asked me to stop by so she could make things right.She went way above and beyond what anyone would do in this situation and made sure I was satisfied with the outcome.Thank You Whitney and RMS Auto Repair!

I took my car to Eric's Car Care in Rice Village and had a shockingly disappointing experience. My…read moredaughter just moved to Houston, so she had out of state plates on her car. I asked them to diagnose a problem with the AC. They told me it would cost $6,300 to repair it. I did not have them fix it, as I knew that was an outrageous price and the issues they identified were mostly bogus. I went to another shop and got everything fixed for $1400. Beware if you go here.

Unless you are looking to be ripped off, don't go to this place…read more Here is what happened. I wanted to replace low beam bulbs that were still working but became very weak over time . They estimated parts (150) plus labor for a total of over 1500. I explained to them that I don't need to replace whole assembly, just bulbs. So estimate went down to 700. I was not willing to pay more than 200. So I bought bulbs on Amazon for 12 ( twelve) dollars. Not the cheapest one, but Amazon recommended. Whated YouTube video and it took me literally 5 minutes to replace the bulbs. Note , I was very reasonable and willing to pay 200. But not 1500 that con artists wanted

They don't work on Land Rover Range Rover's anything in between British. If you have a BMW mini…read moreCooper or Audi, then this is a place to go to.

Have had several repairs to various German cars over the last few years, always satisfied and happy…read morewith the results, these guys know what they're doing and have old-school experience with modern technology!

I recently purchased a vintage 2007 BMW hardtop convertible as a replacement for my 1971 Pontiac…read more I'm too old for the Pontic now and wanted a fun car with updated with airbags and safety equipment not available in 1971. I have known Gary Flores for many years and he knows cars and how to treat customers and, lucky for me, is with Master Care Care now. I began to think I had made a mistake when the top would not go up and down as it should and I had a terrible noise in the trunk. The thought of going to a BMW dealer was troubling and, most certainly costly. Gary saved the day again and the fine people at Master Care Care fixed it promptly, at a reasonable price, and attended to other issues that would have been problematic in the future. I would encourage anyone who needs auto repair, call Gary and the fine team @ MCC 713-862-6630. You'll be happy you did! Bill U.

I needed a new alternator. It was repaired by the next day with no annoying hard sell to do…read moreadditional work.

I have never had such a great customer experience before. My friend's family has been using him for…read moreyears and I can see why. Robert, the owner, went above and beyond on my car. He was super responsive and explained everything to me very well and fixed my car in 5 days (can't beat that). Honestly my car looks better after than it did before. I am so impressed with the work and will tell all my friends and family to come here if they ever need work completed.

I don't recommend this place. I asked for an estimate on a small dent and he quoted me around…read more1300.00 , but when he asked if I wanted to use my insurance he came back with 6400.00 not trust worthy and I'll never go there again.