No Show and Lied…read more Back in March, I called the company's phone number to schedule a spring start-up service for my existing system--an easy job. The voicemail directed me to text the number for a faster response, which I did. In the text exchange that followed, I was scheduled for the service on May 1 between 8am and 12pm. The day arrives, and by 11am I had not heard anything, so I texted back just to confirm I was on the schedule. No response. I called the phone number, there was no answer, so I left a detailed voicemail. No response. I then followed up at 1:40pm with a screenshot of the text exchange from March when the service was scheduled. I then got a prompt reply re-confirming that I was still on the schedule for the day, and that he would check on the location of the technicians. I heard nothing further. Tried called again. No response. Texted again at 3:30pm asking for updates. No response. Texted again at 4:11pm. No response. Multiple additional phone calls went straight to voicemail. The company never showed. I had to make arrangements to work from home so this service could be performed. The appointment was confirmed over a month in advance and re-confirmed the day of the appointment. Now, I have to find another vendor, make alternate work arrangements again, and will be delayed in getting my lawn irrigated this season. This is a dishonest business practice. It is bad enough to fail to show for a job. But it was made worse by re-confirming the day of the appointment that it was still scheduled, still not showing, and then just ignoring communications by text and phone. There was no excuse for this. If there was some problem on the company's end that required the appointment to be re-scheduled, I would have been reasonable. But instead he just lied and wasted my time. I recommend you do not waste your time or money on this business. Screenshots attached as proof.

I highly recommend NOVA Irrigation. Jay and everyone from the NOVA Irrigation team were incredible…read moreto work with. They are very professional, knowledgeable, and did a tremendous job on both design and installation. The team was extremely thorough, responsive, and worked very hard in putting together a greatly improved irrigation solution. The irrigation system is now running far more efficiently and provides extremely good coverage. Pricing was very fair.

Been a customer, for 24 years when Ryan and Reed did the installs, when they first opened. Great…read moreservice and very nice employees. Highly recommend

It has been a few years since i updated this review. Over the last 3 years I have had 6 more leaks…read moreand another one just this week. I estimate that I have had about 20 since it was installed. No value there. I strongly recommend another company to install a system.

After talking to 3 companies, we selected Pacific to install a new sprinkler system bc they have a…read moredetailed, itemized plan and the cost very reasonable. On the day of installation, Dave and his crew came on time and get the job done beyond our expectation. They went to extra miles to have the system covering my law beyond contract.

Does not service 22192 (Woodbridge Va) do not understand, maybe a computer glitch…read more Individual answering the phone was polite.

I use Patriot for mowing, fertilizer/weed control, and spring clean up…read more Their service is very good. My lawn is mostly weed free. I also like the spring clean up. I felt like the team had good attention to detail and my shrubs and flower beds look good. The overall price is on the higher side, but as long as the quality of work still seems to justify the price.

I am writing to alert you about the risk of signing (or renewing) a mowing service contract with…read morePatriot Lawn and Landscaping because they acted in bad faith regarding honoring the terms of our agreement--if I were possible to award zero stars, then I would have rated them lower. Here is the abbreviated back story: I'm a disabled 30-year Army veteran who signed a contract with Patriot Lawn in March 2020, after my Persian Gulf War-related disabilities worsened to the point where I could no longer maintain the yard on my own. I selected Patriot Lawn because they mowed my neighbor's yard. My contractual issue with them began when I emailed photos and asked Patriot Lawn to repair the damage to my lawn caused by their crew using the heaviest self-propelled mower on a small area of wet grass in my front yard. The office manager agreed to do the lawn restoration but stipulated that there would be a charge if there was a next time. I responded by offering suggestions to avoid causing further damage (like using a weed eater or simply skipping that small area if it's soggy), and I pushed back on their idea that I should be charged for repairing damage caused by their crew as not being legal in Virginia. The next day, I received an email from the president of Patriot Lawn informing me that after his manager repaired my lawn, and he was discontinuing my mowing service. I responded to his email by pointing out that we have a contract in place that obligated Patriot Lawn to provide a set number of mowing per year, and his unilateral decision to prematurely discontinue my mowing service would be a breach of our contract. The president of Patriot Lawn responded to my email by stating that his mowing service is not a binding contract. In response, I asked him for a copy of our contract to review, but he did not respond to my request. I located a copy of my contract in my email archives, and I confirmed that the president of Patriot Lawn was not telling the truth. So, what am I doing about all of this: first and foremost, I wanted to warn other neighbors about Patriot Lawn and Landscape's unlawful (and unpatriotic) bad faith acts. Secondly, I am in the process of filing a formal bad business complaint with the Better Business Bureau Lastly, under Virginia's Consumer Protection Act, I am in the process of filing a with the Attorney General of Virginia. What do I want you to do: I would like you to avoid signing or renewing a contract with Patriot Lawn and Landscape and instead follow the advice that the company president gave me after four years, "There are a lot of mowing companies out there... and finding one is absolutely the best solution for your lawn."

They were prompt and honest in servicing my 20 year old sprinkler system. Their rates seem to be…read moreon par with similar local businesses. Prior companies "serviced" my system but did not do it as thoroughly as Rain Maker.

Great business and owner, excellent service and charges great prices. I'd recommend to anyone!read more

Knowledgeable, punctual and efficient. Helpful with repair and new install. Warrants his work…read more Appreciate the services and value.

From the owner: Master Irrigation is a family owned business established recently in 2021. Our goal is to provide…read moregreat services at affordable prices.

Platinum Hardscapes is not disappointing! great company to work with from start to finish! Ed walks…read moreyou through every step listens to your concerns and address them. I highly recommend them!!

From the owner: Tired of a patchy lawn and an unusable backyard?…read more From stunning stone patios to smart, water-saving sprinkler systems, Platinum Hardscapes and Irrigation does it all. We design and build durable hardscapes that elevate your outdoor living, paired with precision irrigation to keep your property lush all season long. Stop dreaming about the perfect yard—let’s build it.

Always quick and professional. Used them about 4 years now. Residential, medium sized yard. Price…read moreis reasonable.

This review is based purely on customer service alone. Apparently if you message they can't be…read morebothered to nicely tell you that they are unable to give you a quote. Instead they basically tell you to screw off and when you inquire with more detail they continue to be rude. Not a good first impression. Will be spreading the word to neighbors, coworkers, and friends. Update: many other services were also too busy but took a very different approach and were also much more approachable and customer friendly. As you can see by the review comment, someone is still very rude by assuming this review was based on not getting what I want. If that was true you would see me reviewing 5 other lawn companies. No, this review is very accurate based on customer service alone.