Jeff Lux is amazing! Very thorough and detailed. The report has everything you could possibly need…read more Any questions, just call Jeff and he can answer them. He found things I would have never thought of. Price is reasonable. They gave us much peace of mind!

I hired Jeff and Cathi Lux's Hawaii Homemaster business to inspect a home in Hilo, HI. The home I…read morewas looking at was an older home, a fixer-upper. Cathi sets up the appointments and explains what the inspection includes and gives you a quote on the cost. She was extremely pleasant to work with. She set-up the time and also helped set-up access to the property with the realtor. Jeff goes to the property and does the home inspection and writes up the report. He did a very thorough job and also he has a great ability to show you in words and pictures what items you will need to repair in the home. He also brought up a few things I did not even think of checking on, which helped in our decision to buy the home. Also he is very helpful on the phone with any questions you may have about the report. I would recommend hiring them to anyone looking for a home inspection.

Excellent inspection. Kekoa conducted 2 inspections for us. The first steered us safely away from a…read morehome that definitely wasn't right for us, the second convinced us to purchase our dream home! Timely and very thorough and professional! Mahalo Kekoa!

April 2018 we found our perfect home. It was a foreclosure on auction and had a very short window…read morefor inspection for our loan to be approved by the mortgage company. Our realtor suggested Koa and he came to inspect the very next day. Very thorough inspection and even told us about a screw that needs to be fixed in the roof. He even gave us the inspection report the very next day! Mahalo Koa for your help while buying our home!

Great to do business with! Thorough and efficient for a fair price. Their report tools are great…read morefor understanding the report and generating detailed repair lists with photos. They were prompt and addressed all my concerns without fuss. All around I had a great experience. I would highly recommend Top Notch to anyone needing a home inspection.

We did not have a good experience with Top Notch. They did a home inspection prior to purchasing a…read morecondo in Hawaii. I paid extra to get the thermal imaging to detect any water damage. After my children had purchased the condo and moved in they found a leak behind the toilet with water damage and rot in the wood. I contacted the company expecting they would work to make this right. The inspection was over $600 and they offered to refund me $46. Now my children are left to pay for a bathroom renovation they were not planning on. I was very disappointment. This definitely should have been caught on a home inspection.

We received Jake's name as a referral from a well known Property Management Company in the Hilo…read morearea and selected him from those that we contacted who performed J-1 Home Inspections. My wife was to meet him and another contractor at the property at the same time. He showed up on time. The other vendor showed up...eventually. She was also quite impressed with his professionalism and his attitude and personality made her feel quite comfortable with the process and what we would be taking on. The one recommendation I would make that could improve our experience, in my humble opinion, would be having the summary of the report up front, instead of at the end, or a short sentence to the effect of, "Summary starts on page xx." Jake's services were well worth what we paid. If we end up buying another property on the Big Island, he will definitely be the Home Inspector we will reach out to again. Mahalo, Jake!

Jake is very thorough and professional…read more He gave an exact time of when to meet him at our property we were purchasing and gave us a very thorough walk through. He pointed out problems, and future potential problems and gave us options for solutions. His report only reflected his walk through with us because it was very detailed and contained pictures in reference to the focus he was describing. I highly recommend him if you are seeking a home inspector.

Chris came highly recommended by my real estate agent, Kona Moran of Big Island Brokers. It's so…read moreimportant as a home buyer to have a detailed evaluation from an experienced professional prior to investing! It is equally important as a seller. In the past I proactively used an inspection to prep my home for sale. It was of great benefit as I could prioritize repairs to get them handled in advance of putting my home on the market. No smoking guns if you take the initiative! Even the most well loved home can suffer from benign neglect. In my case a cracked chimney was a fire waiting to happen. From the onset Chris was professional and courteous. Responding promptly to emails and calls. He explained his process, what to expect and kindly worked with my availability. Post inspection Chris walked me through the property- highlighting serious issues that I would never had detected. One was a fire & safety hazard in the attic, 'live wires', just dangling in the air! Another were rotting Lanai posts, pristinely painted white, with the water damage invisible below several inches of gravel. Once his comprehensive report was filed (the following day) I was able to leverage the cost of repairs into my negotiations. In that regard he saved me money up front and if you think about it, in the future as well. Repairs deferred are generally inflationary and cost you more over time. I am more than satisfied with Elite Inspection Services. I intend to recommend and use Chris's services from here on out!

Best and most thorough inspector not only in Hilo but anywhere!…read moreI've bought a number of houses in my lifetime, and I've used Chris three times already. He really inspects everything carefully and will write up ANYTHING that needs attention. Often it could be a door that doesn't lock, appliance that is nearing its end or major hazards. He has saved me from a couple bad decisions. His written final reports are amazing too with all the pictures in case you don't remember where something is/was. Definitely my go to and any else that might ask for a recommendation. LOL I'll recommend him even if friends don't ask me!

Big Island Drop Zone offers many different adventurous excursions to do on your Big Island trip. My…read moregroup ended up using Kai as a private tour guide, and he was very knowledgable and knew all of the best places on the island! He took me and my friend to the lava, ATV riding, up to the top of Mauna Kea, and to some of the hidden gems located next to where we were staying. He is also a great photographer and videographer, and shared with us the pictures that he took so that we could remember out Big Island trip. He is by far the best tour guide on the island. If you want to see the real Hawaii, use Kai and Big Island Drop Zone!!!

From the owner: Drone videography, home inspections, construction consultant.read more

my wife selected this company because of customer service from initial inspection (Patrick). I…read moretrusted this company because Patrick was the only one who crawled under the house and took pics of ground termite tunnels. the next highest bidder only stayed about ten minutes and did dot crawl under the house. the other two bidders did not crawl under the house also. when the termini work crew showed up the senior guy gave tips on preventive maintenance against future infestation. we took the maintenance contract as well and I want to see how that works when they come back to check the bait stations. also, this company has been in business for over 95 years so I am assured it is not a "fly by night" company. And yes, they are expensive but would you escape Cuba in a rowboat or a cabin cruiser?

Terminix used a third party contractor to tent and fumigate one of my houses. They had me sign…read morewaivers for roof damage. I asked what happens if the contractor is careless and causes damage, Sarah told me they would take care of it. the third party contractor was careless. they throw ladders up against the edges of my newer metal roof, causing damage, dropped heavy rolled up tarps on my roof and bent down a portion of my newer rain gutter. I texted Sarah about the damage. after two weeks of trying to get a reply, she texted that her boss said I needed to read the damage waive. I bought a one year renewable warranty, but was never given a copy of the warranty. all you have to do is read their long list of horrible reviews.