1. IStructure USA

    1. IStructure USA

    0

    Irvine, CA

    IStructure USA

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Request pricing & availability

    You can now request a quote from this business directly from Yelp

    Services - IStructure USA

    IStructure USA Photos

    You might also consider

    Recommended Reviews - IStructure USA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - IStructure USA

    You might also consider

    Verify this business for free

    People searched for Patio Coverings 1,921 times last month within 25 miles of this business.

    Verify this business

    J & R Aluminum Patio Covers

    J & R Aluminum Patio Covers

    (79 reviews)

    Want to give a shout out to J & R Aluminum Patio for a job well done..... with their detailed…read moredesigns and installation of a covered patio, lattice patio and lattice wall for privacy and to hang our outdoor tv. The install team of Edgar and Kevin did a super job, and both of them were very respectful and easy to work with. Thank you J & R team. Rick - Covina, Ca.

    I'm a hard client to please, I'll be honest I have a very Type A personality and details matter…read morejust as much as the big picture for me. We've owned our home for 5 years and have done a lot of projects, from a full pool build to smaller repairs, so I've worked with plenty of contractors. Because of that, my expectations are high. We decided to go with Juan and Raul for our patio, and I'm really glad we did. Their team showed up not just on time, but early on the day of demo and installation. They worked efficiently and completed everything in just one day, which honestly exceeded our expectations. What I appreciated most was how easy it was to communicate with both Juan and Raul. They were responsive, patient with my questions, and very open to making adjustments to fit exactly what we wanted. I never felt brushed off or rushed, which is rare. The workmanship turned out clean and solid. The structure feels sturdy, everything looks well-aligned, and the finish came out exactly how we envisioned. So far we're really happy with everything.... now we'll see how it holds up once we get some rain I'll follow-up with some pictures.

    Sun Block Patio Covers - Orange County, Irvine, Laguna,  Newport, Lake Forest, Pergolas, Patio Covers, Patio Shade, Motorized Louver

    Sun Block Patio Covers

    (29 reviews)

    We needed to replace our dilapidated patio, and Sun Block Patio Covers completely came through. The…read moreentire process was pretty seamless from the initial visit, getting the quotes and timeline, obtaining the city permits the demolition of the old patio to installing the new one exactly how we wanted it. Alex, Frank and team worked with us diligently and followed up promptly. They gave us proactive suggestions where we needed, and all our questions and concerns and were flexible with our needs. I would 100% recommend them to anyone. Who needs a patio refresh or a new one installed. Thank Alex, Frank and team Sun Block Patio Covers!

    My husband and I recently had a patio cover installed in our backyard, and we couldn't be happier…read morewith the results! From the very beginning, Alex was professional, responsive, and communicative. He took the time to explain the entire process, including the timeline with and without a permit, so we knew exactly what to expect. We decided to move forward with getting a permit to avoid any potential city issues or fees down the road. Alex handled the entire permitting process for us making it completely stress-free. Once construction began, Alex, Frank, and their team were fantastic. They were hardworking, respectful, detail-oriented, and clearly took pride in their work. They also kept my backyard clean throughout the project. The craftsmanship and quality of our patio cover exceeded our expectations. If you're looking for a company that values communication, quality workmanship, and excellent customer service, we highly recommend Sun Block Patios!

    Hicks Exterior Accents - Aluminum Fence and Gate with Privacy.

    Hicks Exterior Accents

    (96 reviews)

    It's been over a year now since my initial install and I want to 1) update on the quality of the…read moreproduct, and 2) update on the service the Hicks team has provided. First off: we love our custom door, it continues to be a highlight of our home (super important making a great impression as people enter). It swings easily and is super stable. Recently the bolt holding the door frame to the wall came loose (likely from a mix of daily use and our shifting soils here in San Clemente). Not entirely surprising that there'd be some "settling in" given that it's a fairly massive completely custom door - but still, it had been over a year since the Hicks team finished the job. I emailed and asked: is this sort of thing covered? Well... Myke came out personally and spent the better part of two hours fixing the issue - not only thoroughly reinforcing the door frame but also upgrading the other side of the frame with a new customer stopper to increase security but also improve the operation of the door. It's been almost 18 months since install and Myke came out free of charge. Went well above and beyond and shook my hand and wished me well. If you think "good people doing good work" is hard to find... I hope you find this review, and give Myke Hicks a call.

    Good finished work, but this experience changed my opinion significantly…read more TL;DR: I previously gave Hicks 5 stars after our first project, and they still feature that review on their website. We hired them again and have now spent tens of thousands of dollars with them. Both pergolas look very good. On this second project, Hicks chose to handle an unexpected sprinkler conflict rather than have me bring someone else in, the repair failed, and it appears they never performed the basic test to make sure it worked. When I raised it, the owner became hostile, insulted me, and hung up on me. I later gave Hicks a written opportunity to inspect or fix it before anyone else touched the repair and received no response. That experience changed my opinion of the company significantly. I hired Hicks again because our first project had been a genuinely good experience. Across both jobs we had worked through material and scheduling delays, possible conflicts with power lines and solar panels, and changes involving the patio flooring without major problems. Both finished pergolas look very good. The sprinkler issue came up immediately before excavation. Nothing in the estimate or our earlier discussions gave me reason to think the footings would extend outside the existing concrete patio and into the grass. I first realized that when I saw the red excavation markings and noticed they conflicted with a sprinkler head and the line serving other heads. I raised it immediately. Since the contract says Hicks is not responsible for sprinkler routes, placement, or repairs, I specifically offered to coordinate and pay for someone else to handle it. Hicks told me that was unnecessary, that they had the fittings they needed, and that their crew would cut, move, and reconnect the line. I took that as a professional courtesy and relied on what they told me. While they were excavating, I also offered to turn the sprinkler zone on remotely from my phone so they could test the repair. They did not take me up on it. Since the system is easy to activate in person, I assumed they would simply test it themselves. Project delays had compressed the schedule, and we were rushing to finish the walkthrough and final payment before I left on a business trip the next day. We carefully checked the pergola itself, which looked good, but forgot the sprinklers. A day or two later, while traveling, I realized we had missed that check. I activated the zone remotely and could see through my backyard camera that something looked wrong. Rather than bother Hicks based only on a remote view, I waited until I got home to verify it. Several heads that were clearly working immediately before excavation no longer worked, and a substantial amount of water was leaking beside the new installation. The zone was effectively unusable for around two weeks, and parts of the lawn it normally waters developed obvious dead and brown patches. Hicks later acknowledged in writing that "a fitting must've came loose" and that perhaps there had not been enough glue. The repair itself is not what turned this into such a big issue for me. The way it was handled did. During about a five-minute phone call, the owner got heated and defensive, used foul language, called me names, spoke disrespectfully, and hung up on me. He later told me that I "don't know how this works" and that he was not going to read my written explanation. This was completely unlike anything I had experienced with Hicks before. After that, I sent a written notice giving Hicks an opportunity to inspect or arrange to fix the problem before anyone else touched it. I got no response. After the deadline passed, I had the area excavated and repaired. The sprinkler pipe was physically separated at a connection in the area of the leak, which I documented with photos. The system is now working again. What bothers me most is that Hicks chose to take on the sprinkler work, apparently did not do the most basic test afterward, and then treated me this way when I raised the problem. That is especially disappointing because they previously handled a warranty issue very well. A few months after our first pergola was installed, the integrated lighting controller failed after apparently getting water in it. Hicks came back promptly and fixed it at no charge, which increased my confidence in using them again. Both pergolas look very good and Hicks deserves credit for that. But part of hiring a contractor is trusting how they handle problems after final payment. After this experience, I no longer feel comfortable recommending Hicks, I am concerned about relying on them for potential future warranty work, and I would not hire them again unless this is made right. That is why I am updating my previous 5-star review to 2 stars. I will update this review again if and when the situation is resolved. EDIT: Not a warranty claim. I offered to hire a pro; Hicks chose to do the repair, so they still had to use reasonable care.

    IStructure USA - patiocoverings - Updated September 2026

    Loading...
    Loading...
    Loading...