Amazing service, called and asked if he could fix a headset. While they do not advertise for this,…read morehe told me to come in so he could take a look. A couple minutes later, comes back, fixed!! Leo is caring and willing to work with you, wants to see customers happy and willing come here again!

I brought my laptop in for repair (power failure) and was initially told by the technician that it…read moreshould be fixed within a week. Since it was during a holiday, I didn't want to bother them too much, but I didn't receive any updates for nearly three weeks. When I finally called to check the status, the owner told me they couldn't repair it. While I understand that not every repair is possible, I would have preferred to be informed sooner so I could retrieve my laptop. Later that same day, the owner called back and said they might be able to source a donor laptop to swap parts and asked for an additional two weeks. I agreed to give them more time. However, after the promised 2 weeks, I still hadn't heard anything, so I called again. The owner didn't have an update and asked me to call back the next day. When I did, the owner became upset, claiming he had told me to call back at noon, which he ABSOLUTELY had not. Why does it take a day just to check the status anyways? BTW I called at 11:50 am! Are you F ing kidding me you are upset for 10 minutues (which I was not even aware of) after a month of no response? His reaction was VERY unprofessional. He then calls me for the first time at 12:00 pm to tell me they still couldn't fix the laptop. I picked up my laptop and took it to an old friend who used to do repair work. Even though he's semi-retired and farther away, he diagnosed the issue correctly and had the laptop running again within three days. This may have been an isolated experience, but I highly recommend you avoid this place. I won't be returning!

Called and was able to schedule an appointment the same day…read more IT Tech was at my house and was able to resolve my computer issue quickly.

No returned calls after more than a week. No returned messages via Yelp after asking for help…read morethrough their messaging as well days later. Thanks for wasting my time and for dicking me around when I needed help. Add my 1 star rating to all of the others.

Technology is now attached in our lives that we rely on it heavily and when they break down, only…read morestress is inevitable. iTech is a hero that everyone needs when technology fails. I have been coming to iTech for 5+ years since it was subleasing a room in a cell phone store near Zion Market Buena Park. I had computers reformatted, video cards installed and hard drives replaced. He fixed my wife's MacBook Air, set up networks and back up drives at my work. He knows it all. A friend asked me if I knew a repair shop to fix his failed MacBook hard drive, and iTech was the first place I recommended. He got quotes from other neighboring competitors, but ultimately went with iTech because Mr. Kim offered the best price as well. In the end, he was completely satisfied the service too and became a loyal customer. What makes me come back is Mr. Kim's reliability, honesty and value of service. There's a back parking lot and enter from there. You can also call to make sure he's at the office or if you're trying to get a quote. Mr. Kim provides periodic updates of what is wrong with the computer and when it will be completed. He doesn't do unethical practices and salesman like up selling. He goes straight to the problem and recommends what you need. I hope your technology doesn't fail you, but if it does, iTech is the real deal. Trust me me Yelpers.

My computer crashed and it turned out to be my hard drive. Luckily they were able to back up my…read morefiles on to a new one. They had my computer back to me in a day.

Awesome service and professional. Every time I need…read moresomething done David takes care of it fast and with reasonable price. I also appreciate the free information and the great attitude. This last time I thought my laptop was done for and he was able to fix it right in front of me and refused to charge me. Who does that? Thanks for the help, David. I'm definitely coming back.

I was having issues with a customer gaming build. I called and was told to come right in. David was…read moregreat. He took a look at my PC, fixed the problem, and I was on my way. It literally took about 25mins. I can't promise your issues will be fixed that fast, but I can assure you that David will take a look and help you in any way he can. I will be back if it's something I can't figure out myself. Thanks David for making me feel valued.

This guy definitely knows what he's doing. He diagnosed my problem very quickly. When every other…read moreplace wanted to replace my charging port, he told me It probably just needed a deep cleaning. He was correct. In and out in 10 minutes. Works like new! Thank you sir!

I had a Samsung phone that suddenly wouldn't power on, so I took it to a repair shop near my work…read more They charged $80 just to diagnose the issue and told me it was a motherboard failure. For data recovery, they quoted $350 to start, plus $50 per hour after that, and said it could take 7-10 days. That sounded like it could get very expensive very quickly. I decided to get a second opinion and took the phone to iFIXsmartphone. Gene examined the phone for about 15 minutes and came to the same conclusion -- I needed data recovery -- but instead of trying to upsell me, he referred me to a trusted specialist who could actually help. I really appreciated the honesty and transparency. Thank you, Gene!

David is very knowledgeable and helpful. My husband and I have been going to him for years. He's…read morehonest and just fixed a small power problem on my Chromebook and didn't charge us. I strongly recommend him.

Owner very knowledgeable and truthful good man truly helps with no upsell or BS. Very grateful for…read moreinformation given for a charger I was looking for my Dell laptop which he didn't have on-hand and specifically told me where to buy and what to buy to work with my specific laptop instead of selling me a useless one.

I highly recommend NetWiz for your network installation and solution needs. Joe and his team are…read moreprompt, smart, knowledgeable and competent.

Great service. Joseph is very knowledgeable and on-time. Highly recommend for any Network issues…read more Very reasonable rates as well.

1) Honest assessment of laptop issue 2) Practical solutions…read more 3) Trying to save the customer from potentially unnecessary expenditures

They took the time to make sure I understood all my options. And they like Avocados! Good location.read more

Wednesday afternoon, I took my daughter to eStarTechs to have a stripped screw removed from a…read moreNintendo Switch. The wait time was 20 minutes, but he finished it under 20 minutes. He was able to remove the screw without damaging the console. I highly recommend eStarTechs and their friendly staff. Will return from more service.

Needed bulb replacement on a oldschool car audio controller and did it in 20mins. Highly recommend!read more

DON'T MAKE THE SAME MISTAKE I DID!! My laptop was having…read morebattery issues and had to be replaced. He was so confident he knew how to replace batteries for macbooks. After he told me that he replaced the batteries, I was still having issues. I went back multiple times, only to be told there was nothing wrong with the battery. I showed him how my battery dies very quickly (and shuts down unexpectedly) after a certain point but he didn't believe me. He told me that according to his battery test, it came back normal. Yet, he was not able to explain why it shuts down unexpectedly or why the battery decreases very quickly. Since he didn't believe me, I went to the apple store where they confirmed there was indeed a problem with the battery. When I came back to explain this (I showed him paperwork from apple + notification on my laptop telling me to change my battery), he STILL refused to admit there was anything wrong. He refused to change my battery to a new one nor to give me a refund. ZERO accountability. Don't get scammed like I did.

Came here because my computer's battery was not working very well and was causing my computer…read morehardware to pop up. I was told that I just needed to replace my battery and that it'd be a simple fix. This person held onto my computer for 2 months before telling me that my battery isn't the issue and that it would cost way too much to fix it. They told me to pick up my unfixed computer but upon picking it up, I asked them to put the hardware back on. They had taken it off while attempting to fix it, but couldn't put it back on. Instead, they attempted to TAPE it back on... PHOTOS ATTACHED. On top of that, they even charged me $30 for a service fee. Outrageous. They took a slightly broken computer and gave it back to me absolutely ruined and charged me $30 for it.