Gilbert is amazing, he can't do anything wrong. When you have an issue, he's on top of it. Would…read morerecommend easily!

I called looking for an engine. Gilbert told me that they didn't have anything but he sent me a…read morelink of places that have the engine I needed ! Outstanding service !

It's probably better to sell privately. I took my car to them a month ago and they gave me an…read moreestimate saying it was better than KBB value, but I couldn't sell to them immediately. One month later I took it back to them and they offered me 12% less even though there was less than 200 miles driven since the original offer! Their mechanic claimed there was a transmission leak, but he wasn't even familiar with my make of vehicle (Porsche). When I took it back to my mechanic to verify if there was a leak, he said there wasn't one and that in my particular year/model he had never seen a transmission leak! While the sales guy was accommodating and pleasant, the management who approves the buying amounts will try to rip you off. UPDATE - senior leadership from the Niello group just called me to make things right and was very open to my suggestions on how to improve their operations. I suspect future visitors will have a better experience. Changed from 1 star to 3!

I just wasted 2hrs at this place. They contacted me after I posted my car on Craigslist, and asked…read moreme to come in and that the whole process would be less than 1hr and gave me a very fair price range over the phone. I really felt it was a bait and switch kind of situation. After sitting there for 2 hrs they came back with the lowest possible price giving me a very made up sounding reason for it. The only positive thing I can say is their rep was nice and polite, but at the end of the day it was a waste of my time.

Today was the day I met Lamont Jones and it was an experience, a positive experience. I learned a…read morelot about my purchase details and it became a reality. Which as consumers we need to know. At the end of the day I finally made the purchase I have been waiting for. One that I needed badly and I did not over pay. Working with Lamont was great. If you end up working with him you'll learn a lot about him. He is good at what he does, a true genuine person. 10/10 would work with Lamont at Jimmy Vasser again.

If you are ever in the search for a car, I highly recommend Lamont Jones! He is there to help you…read moreget you the car you want. Nice guy and most of all excellent customer service!

Decided I wanted to purchase a car they had listed on their website but I live in Rhode Island,…read moreHector was my salesman and he was very helpful answering all of my questions I had about the process. I haven't purchased a car online before so his help and patience was very much appreciated.

UPDATE: I sent the picture of the "tar" oil to the owner and to his credit he responded quickly and…read moreapologized. He said that it was indeed obvious that the oil wasn't changed, and acknowledged this was a "miss" by his mechanic. I appreciated this bc at the time I was contending that the oil hadn't been changed, I felt like the "bad guy" when his mechanic was telling us that he had changed it. So I appreciated the call. In any case, this could have been a real problem for me had I not done my own checking and changed the oil myself, and no doubt I would have just been out-of-luck with no recourse. So even if not attributable to malice in this case, stuff can fall through the cracks and I recommend that you do your own thorough due diligence and not necessarily just take everything that is said at face value. ORIGINAL: Be careful and you should buy here only if you know cars or if you have a good mechanic. I came here only because they happened to have a rare model that I was looking for. The owner represented that they had changed the oil after I expressly asked. I honestly didn't care if they did or not, I just wanted to know so I would know to do it. After a cursory check after some driving, it was obvious from the dipstick that the "mechanic" had not. I went back to the dealership to get them to do it. When I returned, the owner swore up and down that his "mechanic" changed the oil, and that he didn't want to ask him to change it again bc then he'd be "calling his mechanic a liar." I said I couldn't speak to whether the "mechanic" was a liar or not, but see can see from the photo what eventually came out when I changed it. So yea, man, your "mechanic" is indeed, a liar. The owner then offered to reimburse me if I went to go change it at Midas nearby. Not trusting a "quickie oil change" place either I asked instead if the owner would just pay me the cost of the oil and filter and I'd do it myself. So buyer beware. They have a decent selection of interesting cars, but you should assume, regardless of what they tell you, that they did not do any maintenance to the car. Unless you are physically watching them as they do it, and even then I'm not sure I would trust them. You will either have to check everything yourself, or take it to your trusted mechanic. The one thing that is good, is that the salespeople seemed like decent enough people, but definitely are not thorough or take proper care in what they are doing. For 90% of buyers who don't know anything about cars they can probably get away with their behavior. But I'd recommend that you only buy here if if you really know your cars and know exactly what to check.