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    1. IT'SUGAR

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    Santa Clara, CA

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    IT'SUGAR

    3.3 (82 reviews)
    Closed 10:00 am - 9:00 pm

    IT'SUGAR Photos

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    Tony V.

    Whatever you do, do NOT get their mystery box. Barely $10 worth of product for $30 AND more than half of it was melted and I had to throw it away. An absolute waste of money. What a ripoff

    You know what it is...
    Edward C.

    This place always gives me the best diarrhea! And it has everything to do with what I buy when I get there! Man I love me some Colon Blow! ;) See yaround lovelies!

    So yummy!
    Angie R.

    I came here during a family vacation with my sister and niece to explore what San Jose malls have to offer. It my sister and I several times to find this shop as the San Jose mall is huge. Once inside you are in Candy heaven. I always wondered how they keep the candy fresh people are constantly letting air in yo grab their candy. I sampled quite a few...there wasn't a sign that said customers couldn't...but even if it did I would still sample before I load up my candy. My niece and sister were going candy crazy in the store. They had candies from different countries which I thought was cool. They had LARGE Reese cups and other huge name brand candies. I am not really a candy person these days as I am trying to cut back on my sugars. Therefore, I didn't leave the store with a bag of candy like my niece and sister. Anywho I got joy of making them happy and dealt with their sugar rush back to the hotel. Definitely, a must stop for sure if you want to go candy crazy and your kids! I enjoyed sampling and looking at all the unique candies.

    Hello Kitty in chicken costume ( hood comes off ) with Cup Noodles (o^^o)
    Korina Y.

    Such great service! Staff here were helpful, friendly and bubbly:-) When I walked passed this place , I saw this adorable Hello Kitty wearing a chick costume holding a Cup Noodles through the windows , I just had to get it. A bit pricey, $35 but it's too cute to pass it. A friendly staff told me they had a piggy version(costume ) too but got sold out. With covid , the shipments have been slow and delayed, he said. So I'm glad I got one ! There were only two left after I got it. This is such a cute store with varieties of candies, plushes and toys. One of my favorite stores at Valley Fair.

    Attosa C.

    I love to bump into IT'SUGAR shops. They're always so fun, location to location. However, this one is super mediocre with a terrible layout. Whoever decided this should be a location was probably desperate for a space. Not much to offer as it's so tiny, and the line curves around into the important bits of the store, making it super annoying for both browsing customers and people ready to pay. I still bought stuff, but it was not the same experience. Staff was meh, which is also unusual. Too bad.

    Exterior

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    15 years ago

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    15 years ago

    Very cute store. Love all the variety. The cashier was super friendly. The prices are high.

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    Page 2 of 3

    Ask the Community - IT'SUGAR

    Review Highlights - IT'SUGAR

    I like how you get a little ziploc bag, compared to Sweet Factory where its a bag with the twist thing.

    Mentioned in 11 reviews

    Read more highlights

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    Läderach chocolatier suisse - Inside

    Läderach chocolatier suisse

    4.4(90 reviews)
    0.1 miWest San Jose

    I stopped by today to see if they still had their limited edition FrischSchoggi with Roasted and…read moreSalted Corn. Unfortunately they had run out. I looked around the store and loved all the nicely displayed boxed chocolates. I have been a customer for several years and know how delicious their chocolate is. Jose, the kind employee behind the counter, offered me a sample of chocolate of my choice. I decided to try a piece of the FrischSchoggi Dubai Milk Chocolate. It was delicious. I loved the crunch of the kataifi threads and the pistachio filling. I decided to buy a piece of the FrischSchoggi Dubai Milk Chocolate. I also decided to buy a few pieces of the mini mousses. I picked the orange chocolate for myself and the hazelnut for my husband. Jose boxed both mini mousses in a cute little box. I really appreciate the customer service I received from Jose. He took his time with me and answered several questions I had about the mini mousse chocolates. We tried our chocolates after dinner and they were so good. I would definitely buy the mini mousses again as well as the FrischSchoggi Dubai Milk Chocolate.

    Larch is from Switzerland. It relies on high quality raw materials , including our Swiss dairy and…read moreselected coca beans sourced directly from trusted farmers. High standards for nuts , fruits and other inclusions that drive up the price . Unlike mass -market chocolate , Laderach control the entire manufacturing process - from purchasing the coca beans to roasting to the final handcrafted shaping . It is called the Bean - to - Bar craftsmanship. This store is loved inside the valley fair mall . It has many different kinds of chocolate . The summer special edition, different % of coca and the single bars are from different countries. Open selection of your favorite and they can put it in a box for you . Or the pre packed and special selection in an elegant box . They have free sample of chocolate daily for a treat . I enjoy their chocolate very much !

    Photos
    Läderach chocolatier suisse - Lovely packing

    Lovely packing

    Läderach chocolatier suisse - Inside

    Inside

    Läderach chocolatier suisse - White chocolate with almonds, pistachios, orange

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    White chocolate with almonds, pistachios, orange

    Sugarfina - Packaging

    Sugarfina

    3.8(140 reviews)
    0.4 miWest San Jose
    $$

    Got a sweet tooth?! I sure do! Sugarfina is that luxury candy IT GIRL! Wanna wow a friend or a…read moremother in law (given she likes candy) with a nice candy gift?! Looking to stuff a gift basket to spoil your besties?! This is it! Nestled in the heart of Santana Row among bustling shoppers and locals sipping their blue bottle coffee is Sugarfina. The vibe is giving cute girly luxury candy! I love the big white floral decorations and things. I bought a bunch of large boxes that were on sale for gifts! So check them out before end of August!

    The experience we had with Sugarfina is just utterly terrible that I recommend others to approach…read morewith caution.. Sugarfina is supposed to be a premium candy brand. As suggested by it $9.5 a cube of candy and pretty packaging. I thought at a premium price point of $9.5 I would be getting good quality candy. This is my little luxury. And I was so excited. But.. We bought five cubes of candy, 2 of which are dark chocolate almonds. The almonds tastes oxidized, you know that rancid long expired nut taste. It's not edible. Both boxes have the same rancid taste issue. We live two hours away so it's not practical to drive back for an exchange or refund. So we called customer service. It took a long time for a representative to be available to help us but that's ok. The representative promised a full refund and shipping us a replacement. We weren't expecting that as I just want the two inedible cubes refunded. But I appreciate them promising to make it right. However, two weeks has passed and we did not receive any refund nor shipping confirmation. So we called again, which again took a long time for a representative to be available. We explained the issue, and were told the first ticket was probably not submitted. They promised again a full refund and shipping us a replacement for the two defected products. And weeks passed nothing again. We called a third time. And I really just want the two cubes of inedible candy refunded. And was told "well we refunded you". But it's been 7 weeks there was truly no refund.. After three long calls and empty promises I gave up on trying to fix it. I'm just expecting adequate quality for what I paid for but they can't deliver. This is not advertised as your average brand. So I believe customers should receive not your average product. I don't condone these empty promises and false hopes either. Candy is supposed to make us happy. But this candy caused so much heartache for us. We did everything we can to delay the review and try to resolve it first. I genuinely always believe a bad product could be an accident and the business is willing to fix it. Instead of rushing to review I always reach out and explain and resolve it. We tried and are tired. I don't want this to happen to anyone else. If you do buy their candy. Please try it before you leave the place..

    Photos
    Sugarfina
    Sugarfina - Gold and white pearls

    Gold and white pearls

    Sugarfina

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    IT'SUGAR - candy - Updated September 2026

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