Cancel

Open app

Search

IT'SUGAR

3.3 (82 reviews)
Closed 10:30 am - 7:00 pm

Services - IT'SUGAR

Gift shops

IT'SUGAR Photos

You might also consider

Recommended Reviews - IT'SUGAR

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Tony V.

Whatever you do, do NOT get their mystery box. Barely $10 worth of product for $30 AND more than half of it was melted and I had to throw it away. An absolute waste of money. What a ripoff

You know what it is...
Edward C.

This place always gives me the best diarrhea! And it has everything to do with what I buy when I get there! Man I love me some Colon Blow! ;) See yaround lovelies!

So yummy!
Angie R.

I came here during a family vacation with my sister and niece to explore what San Jose malls have to offer. It my sister and I several times to find this shop as the San Jose mall is huge. Once inside you are in Candy heaven. I always wondered how they keep the candy fresh people are constantly letting air in yo grab their candy. I sampled quite a few...there wasn't a sign that said customers couldn't...but even if it did I would still sample before I load up my candy. My niece and sister were going candy crazy in the store. They had candies from different countries which I thought was cool. They had LARGE Reese cups and other huge name brand candies. I am not really a candy person these days as I am trying to cut back on my sugars. Therefore, I didn't leave the store with a bag of candy like my niece and sister. Anywho I got joy of making them happy and dealt with their sugar rush back to the hotel. Definitely, a must stop for sure if you want to go candy crazy and your kids! I enjoyed sampling and looking at all the unique candies.

Hello Kitty in chicken costume ( hood comes off ) with Cup Noodles (o^^o)
Korina Y.

Such great service! Staff here were helpful, friendly and bubbly:-) When I walked passed this place , I saw this adorable Hello Kitty wearing a chick costume holding a Cup Noodles through the windows , I just had to get it. A bit pricey, $35 but it's too cute to pass it. A friendly staff told me they had a piggy version(costume ) too but got sold out. With covid , the shipments have been slow and delayed, he said. So I'm glad I got one ! There were only two left after I got it. This is such a cute store with varieties of candies, plushes and toys. One of my favorite stores at Valley Fair.

The staff who's working they are super mean people sorry because they never train very good as a sales person. They should learn about the customer service. Unfortunately, their manager didn't train them very well.

See all

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 3 of 3

Ask the Community - IT'SUGAR

Review Highlights - IT'SUGAR

I like how you get a little ziploc bag, compared to Sweet Factory where its a bag with the twist thing.

Mentioned in 11 reviews

Read more highlights

You might also consider

Euro Market

Euro Market

4.7
(84 reviews)
2.0 mi
$$

A MUST STOP, especially if you're in the area or if you're eating at the Euro Grill next door. The…read moreolder gentleman manning the shop was taking a break outside, saw us approaching, and immediately went to open up. It's a cute and cozy shop filled to the brim with European goodies. Lots and lots of chocolate and snacks (gummies, candies, biscuits, cookies, etc.), dried pasta, sauces, soup mixes, and so much more. Definitely a lot to look and and the variety is top notch with lots that are difficult to find elsewhere if you're not specifically at a European market. While checking out, I was eyeballing some of the chocolates that they had at the counter and the gentleman working was super nice enough to give my boyfriend and I some samples. Super friendly, welcoming, and giving the best grandpa vibes ever. I got some tea biscuits of various sizes and some really fun looking Garfield hazelnut wafer cookies and my boyfriend got himself some pasta and dried soups. Definitely will stop by again the next time I'm in the area.

Euro market is a local Balkan market where you'll find Balkan staples that you won't find in…read moreAmerican markets. It's steps away from Euro Grill. Some go to staples that you'll find in Balkan households are vegeta - a universal seasoning for soups, meats and most dishes, chicken noodle soup packets with said vegeta seasoning (so flavorful, hands down better than any chicken soup you've tried), ajvar (mild to spicy roasted vegetable spread), smoked meats and frozen cevapi to name a few. You'll find tons of candies, cookies, sweats and treats. Keep in mind everything is imported so check dates and remember dates are going to be day first month second. Nelle gives friendly service, he is always so welcoming and happy to see you.

Photos
Euro Market
Euro Market
Cookies and chocolates

See all

Cookies and chocolates
Sugarfina

Sugarfina

3.8
(140 reviews)
0.4 mi
$$

Got a sweet tooth?! I sure do! Sugarfina is that luxury candy IT GIRL! Wanna wow a friend or a…read moremother in law (given she likes candy) with a nice candy gift?! Looking to stuff a gift basket to spoil your besties?! This is it! Nestled in the heart of Santana Row among bustling shoppers and locals sipping their blue bottle coffee is Sugarfina. The vibe is giving cute girly luxury candy! I love the big white floral decorations and things. I bought a bunch of large boxes that were on sale for gifts! So check them out before end of August!

The experience we had with Sugarfina is just utterly terrible that I recommend others to approach…read morewith caution.. Sugarfina is supposed to be a premium candy brand. As suggested by it $9.5 a cube of candy and pretty packaging. I thought at a premium price point of $9.5 I would be getting good quality candy. This is my little luxury. And I was so excited. But.. We bought five cubes of candy, 2 of which are dark chocolate almonds. The almonds tastes oxidized, you know that rancid long expired nut taste. It's not edible. Both boxes have the same rancid taste issue. We live two hours away so it's not practical to drive back for an exchange or refund. So we called customer service. It took a long time for a representative to be available to help us but that's ok. The representative promised a full refund and shipping us a replacement. We weren't expecting that as I just want the two inedible cubes refunded. But I appreciate them promising to make it right. However, two weeks has passed and we did not receive any refund nor shipping confirmation. So we called again, which again took a long time for a representative to be available. We explained the issue, and were told the first ticket was probably not submitted. They promised again a full refund and shipping us a replacement for the two defected products. And weeks passed nothing again. We called a third time. And I really just want the two cubes of inedible candy refunded. And was told "well we refunded you". But it's been 7 weeks there was truly no refund.. After three long calls and empty promises I gave up on trying to fix it. I'm just expecting adequate quality for what I paid for but they can't deliver. This is not advertised as your average brand. So I believe customers should receive not your average product. I don't condone these empty promises and false hopes either. Candy is supposed to make us happy. But this candy caused so much heartache for us. We did everything we can to delay the review and try to resolve it first. I genuinely always believe a bad product could be an accident and the business is willing to fix it. Instead of rushing to review I always reach out and explain and resolve it. We tried and are tired. I don't want this to happen to anyone else. If you do buy their candy. Please try it before you leave the place..

Photos
Sugarfina
Gold and white pearls
Gold and white pearls
Sugarfina

See all

IT'SUGAR - candy - Updated June 2026

Loading...
Loading...
Loading...