Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

I have been a long time client at Le Derm, and I am happy to report that the services have only…read moregotten better! Mary has helped slow the aging process I am so happy with my skin, unfortunately wearing a mask all the time, it hides my great results. Thankfully her Botox treatments on my forehead keeps me looking "rested". The laser genesis and Viva keeps my skin glowing. I would highly recommend Mary and her team!!

I went here for a "consultation" and the owner was so pushy and aggressive and made me feel…read moreuncomfortable. I decided after 2 minutes there was no way I would do a treatment here so I had to sit and listen to her for 30 minutes go on and on and on and I finally managed to get a word in saying I had to leave. She became so frustrated that I wasn't interested that she then hassled me for a $100 consultation fee for 2 weeks- she called my phone probably 2 times a day. There was no way I was going to pay this "fee" when I didn't agree to it in the first place. She finally went away but I wouldn't recommend it here. When you go in for any treatments you want to feel comfortable not forced. And doctors should know what they are talking about but not be a "know it all". Pass.

Jayne my clinical manager is amazing - extremely professional! If you visit, make sure you ask for…read moreher! She's the best!

If I could give this med spa a zero I would, I got a Groupon for 50 units of Botox, including a lip…read moreflip Maddie injected me. During the visit she diluted the vile of Botox like I've never seen anyone do and I am a veteran at getting these procedures done. Weeks past and I still had full movement so I called to let them know at which time Maddie FaceTimed me and she told me that she would be looking into the lot number for the Botox because I in fact did have complete full movement of all of the areas she injected. I had a death within my family so I couldn't make the follow up appointment and I honestly had the worst experience my intuition was screaming, and red flags were flying with the way she diluted the Botox powder, so I asked for at least a partial refund at Which time they told me to get in contact with Groupon. I spoke to the manager via text who told me that sometime had passed since the procedure and there's nothing more that they could do, I also bought it through Groupon so I'd have to get a refund through them. Beware of this med spa as I swear to God they injected me with saline.

I have felt comfortable and welcome at SkinMD! i was sceptical at first but found that I can have…read moreonly the procedures done that I want with no pressure! try them out!

Nadia, you are an amazing person and done such an incredible job with the C02 removing scars off my…read moreface!!!! I would love to come back for more treatments, but what is sad that I took a star away because of the treatment I didn't receive from the other workers & you know who you are - I am nothing like the other workers & it's sad the way you receptionists & a doctor treated a customer. A customer, me who spent a lot of money & willing to spend more working with Nadia. I changed my review before it was too late because I am a good person. I am thrilled & in awe with the way my face looks Nadia, you are true!!!! The greatest person who I was honored to even meet this year!!!! I will not ruin a review because of other workers who acted & treats a customer like trash. Not Nadia. I apologize for my first review. I am not a child like the rest of your workers Nadia. I'm thrown back by the way I was treated, yes. Shame on you others. I don't know who you people truly are nor what all your personal issues are, but learn from this & learn to treat a high paying customer with respect. Nadia, I truly appreciate everything you have done for me, & I'm sorry. You deserve 10 stars above & beyond!!!! You are true. You speak truth & you act true & I can not ruin your review because of your other workers. Thank you so, so very much for the C02 job!!!! Again, Nadia, thank you so very much for your honesty & reaching out to me with respect as the realistic person you are, & the most down to earth person who truly cares!!!! I love my skin, my face looks absolutely amazing because of you Nadia!!!! Thank you again & again you beautiful person inside & out!!!! My face was a mess, until I met you Nadia!!!! Keep going with your beautiful honest work & words!!!! Enjoy your holidays & have a very Merry Christmas & an amazingly outstanding awesome New Year!!!! Thank you Nadia, & God bless!!!!

I've been going to VIO for a while now and everytime service has always been impeccable from check…read morein to out. The facility is very clean and staff are amazing. I highly recommend the beautiful Leah but I'm sure you can't go wrong with any of the other staff there. They're all very professional and skilled in what they do and will always give you the best advice and recommendations for what you are looking to achieve.

I went to the studio for the first time this month for a simple botox. I had to go for 2…read morecorrections as it was truly not done well the first time. I was told it will be remedied at no cost for my thrid visit yet the manager changed his tune once I drove over and asked for additional $120 as I have not described the problem in detail. Yet, he specifically said they will assess in person and fix at no cost. Both ladies performing botox on me seemed very inexperienced and were not listening to any preferences or past experiences.

I have had laser hair removal, veins in my face removed, and the redness diminished on my face with…read moreMary at Le Derm. Botox and cosmetic filler made me look amazing too. Not a single bruise from the treatments! I highly recommend Mary at Le Derm.

MD Esthetics is honoring the Ideal Image contract I have for laser hair removal. They did a great…read morejob. Wee kind and thorough. The Lexington location was clean and very pleasant. My esthetician was excellent.

First time at MD Esthetics Lexington Mass, everyone there was very pleasant made you feel very…read morewelcome. I seen Crystal today she so nice does a beautiful job . Be back for sure nice place .