I had Botox in my forehead and a Botox lip flip done with the NP, Kaitlin and am so happy with my…read moreentire experience! I was able to book a same day appointment and was seen right on time. The price is incredibly fair and they are a brilliant distinctions (now Alle) provider. They are following all COVID protocols to a T** Kaitlin was attentive in what I was looking to achieve, what I was nervous about and addressed everything and explained what she thought was best to achieve my goals. You can tell just by how she speaks that she is incredibly educated and experienced in what she does and also passionate about her clients. Added bonus, she was also just super nice and cool to talk to! The entire staff is trained by the well respected surgeon, Dr. Russo of Newton and you can tell he holds them to a high standard of excellent service. I know someone new injecting something into your face is scary but I would 11/10 recommend Kaitlin and Laser MD to anyone in the area.

Which I could give zero stars. Worst experience ever going…read moreto this place and now I have something on my body to always remind me of the terrible experience I had. My tattoo was ruined when I got laser hair removal here. When Rose went over my tattoo I told her it hurt a lot and she denied that she made a mistake and went over my tattoo. It burned soooo badly but Rose still acted as if nothing was wrong. Rose ended up calling me and leaving me a voicemail apologizing for going over my tattoo. But she never admitted to her mistake or said sorry to me in person. The next few weeks I continued to take pictures of my tattoo and sent them to the manager. My tattoo was ruined because the laser hair removal machine is not supposed to be used over tattoos. Management handled this incident terribly. They originally told me they would take care of the cost for fixing my tattoo. I saw a few tattoo artists and they said they won't tattoo over fresh burns. So I waited 2 years to finally get it fixed. I reached out to management again and they have been consistently ignoring me. To make my experience even worse, every time I had an appointment, I had a different person. This place is not organized at all and there was zero communication between each other. So each session they were using the exact same settings. So laser hair removal didn't even fucking work for me. All I got out of this place was a ruined tattoo. Do NOT go here for laser hair removal unless you want to waste a ton of money. I waited a long time to post this review- I wanted to write this as soon as the incident happened but I decided to give this company a chance to make things right with me. But they have been ignoring me for months now and refuse to pay me for the tattoo that I had to get fixed.

Despite that I live more than 1hour driving distance away, I've gone to MayMay 7-8 times during the…read morepast year for Deep Cleansing Facial - I miss the facial from time to time. Parking space is ample. Maymay is very warm helpful. The facial is ~75mins at a very reasonable price(especially when you buy in bulk). The steaming, extraction, massage and mask are pretty good, but my personal favorite is the eyebrow waxing - Maymay really knows what I like!

May May is the best! I've been getting facials with May May for the last six years or so and my…read moreskin has improved so much. I have super sensitive skin and she's always really gentle and makes sure I'm not in pain. Also, she offers a unique service -- perming eyelashes! I have really straight, Asian eyelashes and when I get them permed, they are super curly for 2 months straight. I definitely recommend this beauty salon =)

This is one of the first Sephora locations that I ever shopped at…read more They carry a full line of the more expensive cosmetic brands and they have a line of Sephora branded cosmetics as well if you are looking to buy at more reasonable prices. When I am there I usually will get some Clinique products and I also take a look at their very own Sephora line of products and sometimes buy from that as well. The store is always neatly organized, very well set up and clean. I like that they have little stations set up with mirrors, applicators and makeup removers so that you can try products on before making decisions as to what looks best or what to buy. The sales associates on the sales floor are also very good with product recommendations and tips. They are always very knowledgeable and willing to assist their customers. The checkout process is always easy and lines move fast even when the store is busy. Sephora also has a loyalty program that you can join that allows you to earn points on your purchases that can later be redeemed for free products and every year you will get a birthday gift during your birthday month. They give you a couple of choices for what you would like for your gift which is great. I always have a great experience at this location and I will certainly be back.

This is my go to Sephora. It's in the Burlington Mall, and a larger store. Parking at the…read morecheesecake factory entrance lands you a few steps from Sephora. The larger store makes stock up days easier as they have tons of sample colors/scents. The store staff is always helpful as well. Lots of promotional classes for makeup or skincare routines.

Nicole R is remarkable! She knows so much about skin and the treatments she provides, but she is…read morealso incredibly kind. An all around lovely experience! Truly the best!

I'm been coming to this location for a few years now, and have also had excellent services. Today,…read moremy 80 minute massage was cut short (at the 60 minute mark) because the masseuse was not feeling well. Totally understandable! When I checked out at the front desk, I was only offered a 15% discount. I was a little surprised as it should've been 25% (I lost out on 20 minutes). Again, not a huge deal I'll roll with it. I asked to charge my card on file a 20% tip. I assumed it would be 20% of the discounted rate. Nope! The women at the front desk charged me 20% of the 80 minute rate. Super bummed about the whole experience. My husband often purchases me gift cards for birthdays, Mother's day, etc. He's going to have to find a different spa, unfortunately.

Posh Lash nails had reasonable rates, good availability and an excellent basic pedicure.read more

I recently went to posh and one of the lash artists broke HIPPA laws and privacy act. They…read morecontacted a former lash artist who used to work there and complained about me. It's not the first time this has happened. They talk about everyone while your eyes are shut. Also, because I cancelled/rescheduled so many times in the past they made me give a whole deposit to make an appointment and it could never be reimbursed. They should be shut down for violating my privacy.

Very disappointed with results and customer service. After being initially happy with the skin care…read moreproducts that I purchased, I spent thousands on BBL laser to remove dark spots on my face, arms, and chest. After three treatments, my arms and face look worse. My face has brown patches that were not there before. Many spots on my arms got darker and never came off. I approached them and was told that they never told me a number of treatments and it could take 3-4 more treatments to work. However, when I was in the office, I was told that I would want to do three treatments, because if I did anything less, my arms would be splotchy. I would never have begun this process if I thought the cost would be potentially double. I let the owner know that this was never disclosed, and she did not reply. She just forwarded my email onto someone else who told me the owner was on vacation for a month. On top of that, after one of my treatments, I was bruised badly. The owner told me that this was not a bruise and is normal. Yet, four months later, I still have remnants of a bruise on my chest and I have to go elsewhere to spend thousands to fix what was started on my arms.

My sister recommended this place to me and I am so glad she did. I had an appointment with Meaghan…read morea couple weeks ago. She was so friendly and took the time to answer all of my questions and concerns. She was extremely thorough with explaining everything she was doing during my procedure (I was getting Botox). She also gave me excellent advice on what to expect after the treatment. She did an amazing job, and I'm already telling everyone to go see her and the rest of the amazing staff at Face Forward. That one visit just gained them a loyal customer for life!

This is a very good Nordstrom location. I went in looking to…read morelook around at the women's clothing and also to give the beauty and fragrance counters a spin. The beauty counters were attractively set up and there was plenty of help on the sales floor. I went over to the Lancome counter since I was getting low on some of the products that I usually buy from that company. The saleslady was very helpful and got me the cleanser and eye cream that I was looking to buy. I am happy with the service that I received and look forward to frequenting this Nordstrom store again.

I had a disappointing--and frankly astonishing--experience at Nordstrom Burlington. The good part:…read more a saleswoman named Eva K helped me put together a perfect outfit for my son's wedding--a beautiful silk and linen sports jacket (over $1300, but half-off); slacks, also on sale, requiring to be hemmed; a fine shirt; and even socks. The bad part: The sports jacket had to be ordered in my size. It arrived yesterday, not in a box, but stuffed directly into a small plastic envelope.a I took everything back to the store and opened the package there. The jacket was not my size, although a paper tag had been attached to the sleeve contradicting the interior label. It also looked like someone had stepped on it. I learned that the jacket is not (or no longer) in stock in my size. I returned everything, down to the socks. Good part: The return was handled graciously, down to the alterations fee. Bad part: I've wasted almost four hours (I live half-an-hour from the store); I have to start over again; and who knows if I can find anything as nice again? I frankly can't get over order fulfillment deliberately mislabeling clothing that they knew wouldn't fit, and abusing a beautiful garment to save perhaps two dollars on shipping and packaging. Thank you to the staff who helped me, but regretfully I won't be back.