An enjoyable experience from start to finish. When my old car was in the shop, they sent an Uber to…read morepick me up. When I test drove the car I wanted, they answered all my questions. And when it was time to negotiate, they eventually found a way to reach my number. Special recognition to Anastasija as a salesperson for being a patient and going the extra miles (literally), to Amil as the manager for being persistent in making my magic number happen, and to Sam as the finance officer for making the process quick and crystal clear.

I have bought nine Toyota vehicles over the years. Nine. That is a level of brand loyalty that…read moreshould earn a customer basic respect and a simple status update--not complete dismissiveness and a hung-up phone call. Here is how my afternoon went trying to get a status update on my daughter's 2017 Corolla, which Northridge Toyota Service Department had all day: * 4:20 PM: Returned a call from my service agent, Anthony. The representative who answered informed me Anthony had left for the day, but promised to leave a message so someone else could call me back with an update. * 5:30 PM: Still no call back. I dialed in again and spoke with Stephanie. I explained that I just wanted a simple update on the vehicle. She assured me she would have Anthony's counterpart or a manager call me immediately. * 5:50 PM: No one called. I reached out a third time and spoke to Stephanie again. * 6:00 PM (Northridge Toyota Service Department closing time) After being placed on hold by Stephanie for 10 solid minutes, the line went dead. She simply hung up on me. To treat any customer this way is wildly unprofessional, but to treat a loyal, repeat buyer like an afterthought is completely unacceptable. To say I am deeply disappointed in Northridge Toyota Service Department's complete lack of basic customer courtesy is a massive understatement.

My 1st purchase from Rydell. I'll come back in a couple years for a new truck…read more Easy truck purchase! Jorge Sanchez the finance manager was helpful and explained everything... Pedro Duran, great salesman!

Don't go to this dealership. They are very deceitful. Advertising one price and charging a higher…read moreone when you show up at dealership. Bait and Switch in full force. Internet sales deceitful, sure you get that price just come in and test drive vehicle. Then when you drive miles to get there the sales price is higher and Chevy 0% financing does not apply to sales price. Never did reps. during texting and emails did Rydell mention 0% financing does not apply to Rydell sales price. All Rydell cares about is getting you into dealership and pressure you into a vehicle the misrepresented online. Don't go

I had such a great experience working with Chris Carrillo at Honda of Reseda! I originally came in…read moreto have my 2008 Honda Accord serviced and had no intention of purchasing a new vehicle that day. I ended up leaving in a beautiful 2024 Honda CR-V, and I couldn't be happier with how everything worked out. I had been wanting to upgrade my car for quite some time, but life had been so busy that I never had the chance to seriously look. Chris went above and beyond to work with me, listened to what I needed, respected my budget, and made sure I received a great deal. What stood out to me most was how much Chris genuinely cares about his customers. He doesn't make you feel like you're simply there to buy a car. He makes you feel like family. He was patient, kind, knowledgeable, and professional throughout the entire process, and I never felt pressured or rushed. What started as a completely unexpected visit turned into such a happy and memorable experience. After driving my 2008 Accord for so many years, leaving with my new 2024 CR-V felt like such a special milestone for me. I'm incredibly happy with my new car and so grateful to Chris for making the entire experience such a positive one. If you're looking for a Honda, I highly recommend asking for Chris Carrillo. He truly cares, goes above and beyond, and treats you like family. Thank you, Chris, for helping me finally make the upgrade I had been waiting for!

I lease a 2026 Honda CRV and the salesperson Jazmine was great. I recommend everybody to go to…read moreHonda Of Reseda from the general manager. Everybody's great Mike Patal was great and Jazmine was great. I lease a 2026 Honda CRV and the salesperson Jazmine was great. I recommend everybody to go to Honda Of Reseda. jazmine is the best.

Alberto was great from start to finish. Along with Marco and Pedro. it's always great to work with…read moreMission Fed thank you so much for all your help and your time you guys make it easy. To get everything we need

Ulysses helped me find the best deal for my new car and also helped with my trade in. He was very…read morethorough and transparent. He was kind and patient. Within less then a week I had my dream car.

Armon Javadi is one of the sales managers at Woodland Hills has taken care of my family for 9 years…read morenow. He always goes above and beyond to help us and whether it's needing a new vehicle, answering any questions, and making the impossible, possible. I couldn't recommend anyone more then I'd recommend Armon. Arbi assisted us with our most recent purchase , and was extremely helpful throughout the entire sellers process and willing to run all throughout the lot for us. If you are in the market for a new or used vehicle these are the guys you need to hit up to make it happen!

I've been to many Honda locations in LA, but for sure Woodland Hills Honda is my favorite!…read more Employees are very respectful and professional.. Thanks to them I had a great deal with my favorite car. I got my new Honda yesterday and Amir has definitely the most fantastic level of confidence and customer service. Also he made sure the car was ready and clean. We needed a manager assistance on and off and Armon handled the situation professionally as well. Amir & Arman definitely proved me that I made the right choice by visiting Honda Woodland Hills and start my new adventure with my new Honda . Thank you guys!

This is my first time using their services, and I am extremely pleased. I would recommend them to…read moreanyone who looking to buy a car--because they are true professionals. They handle 99% of the work for you. A specialy the owner, Hyke, and--of course--to the other staff member, the young yet experienced Hyke. Thank you both so much; I wish you continued success in your work and all the very best!

Working with NV motors was an outstanding experience from start to finish. Hayk and his team were…read moreincredibly responsive, easy to communicate with, and genuinely personable. They made the whole process feel smooth and stress-free. Everything was handled quickly and efficiently, with clear communication at every step! No games, no surprises, just straightforward, honest service. Hayk secured a great deal for me, and the entire leasing process was seamless and painless. If you're looking for someone who is professional, reliable, and actually enjoyable to work with, I highly recommend Hayk and the NV Motors team. I'll definitely be coming back for my next vehicle. Thank you!

We can't say enough amazing things about Kobe Hernandez at Galpin Honda! This is now the third…read morevehicle we've purchased from Kobe over the past three years, and there's a reason we keep coming back to him. Kobe consistently goes above and beyond for his customers. He is knowledgeable, professional, honest, and genuinely makes the car-buying experience easy and stress-free. He never makes you feel pressured and always takes the time to make sure you're completely taken care of. At this point, Kobe is the reason we shop at Galpin Honda! We will absolutely continue to refer friends and family to him and will continue doing business with him for years to come. If you're looking for someone you can trust when buying a vehicle, ask for Kobe Hernandez--you won't be disappointed!

Very disappointed with my experience at the service department…read more I called ahead of time to make sure they could take care of an issue with my son's car -- a panel underneath the vehicle had partially come loose. My son confirmed he had never hit anything or caused damage, so we were surprised this happened. It appeared to be an issue with the screw coming loose, which made me wonder if this was a factory-related problem. When I arrived for the appointment, I was told it would cost $240 just for diagnosis and to secure the panel. I was then told that if the panel was damaged, the repair could cost around $1,400. I found that extremely frustrating and unreasonable for something that does not appear to be caused by the owner. Unfortunately, they were not willing to help or consider that this could be a manufacturing issue, so I decided not to proceed and left. I'm very disappointed with the service experience and will not be returning!!!!!!!

Worst place to buy a car! Really shady!!! They advertise at…read moreCraigslist as Private Seller so they don't pay for ad! They jus show a car to you and if anything happen they'll never be responsible! They sold me a 2008 Mazda, they didn't tell me it has Engine issue, I still have the car, not running, and I can not even sell it. Be careful!!! As soon as they sell you the car, they won't care what happens to the car or wat was wrong with that. They probably won't even reply your call/txt msgs. I don't know who are those people who wrote very well about them, probably their friends,,, but I would NEVER NEVER NEVER suggest that dealership. Because technically they are not even dealers!!! Selling a car has many rules that they don't do even one of them... Please BE CAREFULL if you want to buy from them!!!

One of the most best automotive shop in the valley ! They not only provide the best customer…read moreservice ! BUT also help any auto problems ! Come on over to this Automotive Shop ! Really nice, Clean title cars ! You won't regret it ! Also thanks to Mr.Sayed for giving me and an awesome deal on my new Toyota Camry ! Thanks again Northridge Auto Sales Team! Keep up the good work !!!

Just got myself a 2026 Nissan Altima and I'm so happy! I had a great experience with the sales team…read moreand happy with the terms that we agreed on. Shout out to Isidro who helped secure my deal!

I do not recommend coming to the Nissan dealership in Mission Hills. The customer service has been…read morevery disappointing. I purchased my 2021 Nissan Rogue from this dealership, and since the day I bought it, the vehicle has had ongoing problems. Over the years, I have worked with multiple service advisors and have tried to resolve these issues through the service department, but no one has been able to provide a lasting solution. I have had to bring my vehicle in repeatedly, sometimes almost every week, which has been extremely inconvenient and frustrating. The lack of communication, follow-up, and customer care has made the experience even worse. What disappointed me the most was when a service manager told me that if I was unhappy, I could take my business somewhere else. Instead of helping solve the problem, I felt dismissed as a customer. Based on my experience, I cannot recommend this dealership's service department

Called this place last Friday and Danny was the sales person we dealt with the entire time. At…read morefirst, I was a bit skeptical like anyone should be, but after checking out their vehicles and test driving a few we felt at ease. My husband and I needed in house financing due to our terrible credit, so finding a dealership that provides this option was a bit harder than it seemed. After about 20 minutes inside the office, we got approved for the vehicle we wanted, a 2004 Toyota Sequoia, with $1800 down. Since we are on a fixed income, we could only afford around $250 per month, and Danny was very accommodating with that request. Highly recommended because the sales experience was not humiliating or uncomfortable as it has been with previous purchases. Thanks, Danny!

When they give you a price at least it's the price = the 7000.00 van isn't really 10,500.00 after…read moreall the hidden add on costs .They seam to be honest .Friendly .Going to pick up a van there after driving all over town and learning the ins and outs of buying from a dealership .They do try and push putting it on a payment bases .Who doesn't .Even when you buy a new car they would rather you would pay payments .