No follow ups. Intake staff seem very to take medical patients before private pay insurance…read more I also was told they have new ownership because 22 patients died in the months of Covid.

I would recommend against placing a loved one in Assisted Living here if they require any type of…read morecare and especially if they have dementia. They do not have adequate staffing (2 caregivers per 35 residents "who need care") and relied regularly on agency caregivers (who didn't seem to have adequate training in caring for residents with dementia) even before COVID. It seemed like my parent's care plan was not being followed and I imagine it was because there were not enough staff members to do so. Some staff are wonderful and really care about the residents but others are mediocre at best. If your loved one has dementia, even if it is mild, look for a place with maximum 6 residents per caregiver that conduct dementia-specific training of their caregivers and do not regularly rely on agency caregivers.

Ok, if you're on Yelp looking at care facilities for your loved one, then please hear me out, I…read morehave lots to say! This is one of the hardest things you'll have to do that Vista Del Mar actually makes easy. Before I get into the details, the key names you need to know are Rebecca the Top organizer with a heart of Gold, Sidonia who does the intake and works insurance magic, Juanita who is the incredible eyes and ears and also facilitates memory care, Jenny, Jessica, Charmaine, Patrick the Events Coordinator and so many more. These are my new, additional family and I love them dearly! I anticipated the process as being uncomfortable and purely money oriented. First of all, they have their rates on their website unlike so many others. They have their fees listed too. No surprises. We don't need that during this time with our parents. So that was a welcomed and very important sign. I toured a bunch of places in Long Beach. When walking in, you can feel the vibe, the energy etc and once I walked into Vista Del Mar, right through those doors, I KNEW this was it. There was upbeat music playing, not all stuffy or silly stuff. I've seen places that tend to infantilize their residents and this music was straight up pumping! The residents were moving to it even in the foyer! Theres always a fresh flower arrangement and right when you walk in it's bright and you can see the beautiful outside courtyard. It has gazebos for shade, beautiful landscaping and access to the other parts of the facility. I can't even call it a facility even though it has 247 healthcare and workers. I guess I'd call it my dad and sisters apartment with new family and friends. In the short time my dad and sister have been there, they have a whole new family who care for them. In turn, this has freed up a lot of my time and worry to get my own life things done. I know they're safe, I know they have medical care and medication. But I also know they are mentally stimulated by the non-stop calendar of events every single day. Painting, field trips, socials, happy hours, trivia, bingo, movie parties with snacks! As I write this, I can do anything with my day off today and it feels GREAT. But I actually want to hang out over there today, haha. The dining room is absolutely gorgeous. You seat yourself or they assist, and it's like a restaurant. You can dine there too with them if you want! The lovely ladies who work the dining hall have so much patience. They bring the meals and make sure everyone is taken care of and is satisfied. They can also make other meals if you don't like what's being served on that day. They also accommodate special diets. They really pay attention and I'm so thankful for that! There's a snack shack off the main hallway, free laundry room with washer and dryer, a hair salon open 3x a week, 3 places to watch movies and tv, the theatre has beautiful luxury easy chairs, and is still close to watchful eyes of the staff. This place feels like Home. It actually feels more like home than when before my mom passed. It feels like Hope. I don't know what I did to be so lucky to have found Vista Del Mar. It's within budget and clean and happy feeling and bright and entertaining. I mean, this should be the STANDARD all care facilities should have! You know I could go on so if anyone reading has any questions, just message me and I'll be happy to answer honestly. So now, I'll get ready and head over to their luxury apartment as I call it and talk to them about what they've painted or crafted, which new friends they've met and get some fun chit chat going with the staff that never seems overworked or rushed. Finally, peace of mind has never felt so good!!!

My mother was recently moved to Memory Care at Vista Del Mar. It was a very emotional experience…read morefor the entire family but all of our questions and concerns were addressed by the awesome Administrative staff, Sidonia and Juanita. When my mother and I arrived to the unit, we were welcomed by such a warm and attentive team who immediately assured me that my mom was in loving hands. It has been two weeks and my family and I are so pleased of the excellent client care that our mother is receiving by everyone in Memory Care, especially Anthony and Guadalupe. Thank you to all the staff at Vista Del Mar.

I want to express my appreciation for Lisa Turner, Director of administrations. She let me know…read morethat she has an open door policy, and that she is there for any questions as she's been since my brother has been there from day one. She knows my brother not just by his room number, but by his name and she knows his personality that makes me feel so comfortable. Thank you, Lisa for being supportive. I also want to take the time out to thank princess for helping me with my issue yesterday, in a timely manner. She was very concerned and helpful. And she got the job done before I left the office. couldn't have done it without her awesome young lady. Sincerely Danielle Woodard

They treat there patients terrible don't let them out of bed sitting in piss because everyone goes…read moreon lunch at the same time and got mad. At my friend cuz she tried to get out of her piss bed and they also took her. Walker away from her so she couldn't use the restroom on her own also told her to go to bed several different times. At 8 pm she's 71 years old shell go to bed on her time this place is a nightmare for patients

Our dad has been at PrimeCare for close to 5 months and they've taken exceptional care of him. The…read moreadministrators Sha and Mike are kind, warm, and professional - they're also hands on when needed, helping to take blood pressure, bring food, etc. The facility houses up to 6 residents and they have a mixture of private and shared rooms. This really feels a lot more like a home than a facility - you don't fear your loved one will be lost in the shuffle or forgotten about like you might have concerns about a large facility. The two staff members are SO warm, considerate, and friendly. They check in often to make sure my dad has everything he needs and is comfortable - always with a smile on their faces. They go above and beyond. And they're likewise kind and warm with family members as well, bringing in chairs so everyone has a place to sit when visiting. The food is well balanced and home cooked. My dad likes the food and always says how well everyone takes care of him there. We do have some experience with other board and care facilities from when my mom could no longer stay at home. PrimeCare is really a lot better than what we've seen in the past. We would recommend them to anyone looking for a place for their loved ones, and feel lucky to have found them to take in our dad.

After having 3 very bad experiences at other board & care facilities, finding Prime Care was a…read moredream come true for my dear dad, who needed 24 hr care for dementia. Sha and Mike were so warm, caring, dedicated, and honest. They and their staff provided my dad excellent, tender, loving care and delicious home cooked meals. I tell everyone how wonderful the care was that my dad received by Prime Care in Cerritos.

I don't usually write reviews, but when you find a wonderful place with an exceptional staff member…read morelike Rebecca, you have to let people know. Lakewood Park Manor has been an amazing place for my grandma. She is so happy here, and I haven't seen her this happy in a very long time. Rebecca, the Activities Director, is truly outstanding. She is caring, compassionate, and has a huge heart. My grandma talks about her all the time and tells us how much happiness Rebecca brings to her and the other residents through her wonderful activities. The caregivers are also kind and helpful, but Rebecca truly makes an incredible difference in the lives of these seniors. Her hard work, dedication, and genuine love for the residents do not go unnoticed. If you are looking for the right place for your mom or grandma, I highly recommend Lakewood Park Manor. Thank you so much, Rebecca, for everything you do. Your hard work and beautiful heart are truly appreciated!

Such a great community. Lakewood Park Manor is always clean, welcoming, and well cared for. The…read moreExecutive Director is genuinely kind and approachable, and the whole place has a really positive vibe. The activities are fun and engaging--there's always something happening to keep residents involved and social. Overall, it feels like a place where people are truly cared for and feel at home.

I really highly recommend this facility to bring your love ones everyone so nice all the residents…read moreare always up in their wheelchairs ready too attend their pt or going to daily Activities.. I really appreciate all the staff at Cerritos vista Healthcare Center ""

As far as Skilled Nursing Homes go, I only have two others I've had family at in the past to…read morecompare Cerritos Vista to. My brother was here 3 weeks recently and overall we had a very good experience. Like all, I think they are alittle understaffed, but did their best. Here are some things we liked - -It was fairly easy to talk with our case mgr Michelle, and overall she was very helpful and supportive. -Loved their PT staff. -They answer the phones, so you can actually get a live person almost every time -It was very clean and cheerful. Some SNFs are really worn down and depressing, this one was not. -They had nice outdoors areas if you wanted to go outside, and the times we were there, we always found a parking spot. Like all SNFs, hospitals, etc I highly recommend family come and support whoever is in there. I found that helped alot as he was there a few days and they did not realize he had hearing aids that had to be charged, he had a cell phone, he needed bigger food portions, etc. Since he wasn't doing well, he needed family to advocate. There were small things like I wish the TV in his room could tilt or pull out since he barely could see it at the angle and how far it was, and he seemed to always be hungry. He needed some medical things done (ie 5 large bladder stones removed) but neither the SNF or hospital would do it, so maybe neither could, but it was very frustrating.

The Cottages have been my mother's home for several years now. She is receiving exceptional care…read more She is happy and content. Staff keeps me informed. They are so kind to her. Her dementia has been difficult to deal with but the Cottages have been a blessing. I highly recommend this facility for anyone who is looking for a safe, clean and professional care facility.

My father-in-law's resident at the Cottage at Artesia over a year now and we are super happy with…read morethem. Best place for your love one with dementia, Alzheimer who walk around , moving around a lot. The staffs are really really good with patients. This place is a gem with reasonable price.

My mom was a resident for 3 years. I visited her every day. The staff, residents and their family…read morebecame a part of my family. The staff are very caring and patient. I appreciated the on-call doctor, the monthly well-care visits by the nurse practitioner and the in-home delivery by the pharmacy. Also available was a podiatrist, hair dresser, PT and hygienist. This helped as my mom became less mobile. All holidays are celebrated with food and decorations. Family members are welcome. Birthdays are special. Students from Long Beach State engage the residents in various activities. A priest visits often. The owner is very hands-on and communicates as required. The residents live in a clean and safe environment. I would place another family member there.

We as a family can not express what amazing home this was for our sweet Mother. Clean, safe, loving…read moreenvironment run by very professional small business owners that over deliver to your loved ones. It is never easy to find any place that could be an exact perfect fit, but Mom & Dad's House Cottage is. We knew our Mother was always best cared for on all fronts. Covid has brought a new protocol and Ivonne and her team honor and instill the guideline to make sure the residents and staff are all healthy. Do yourselves the right thing and look at other places and you will then know this is the right place. Thank you all for being the best thing we did for our Mother's last home experience.