ReAnne, owner of our local Amada, spent nearly an hour with us providing a complimentary review of…read moreour Long Term Care Insurance policy. She contacted our provider and posed the questions we would not have known to ask! We learned things about our policy we did not know before! This session was tremendously helpful and we highly recommend it! It better prepares us for that day when we may need in-home care--now, most likely, with Amada!

I had a great experience with Amada Senior Care in West Covina. I had a situation where a friend…read morewas incapacitated and in need of 24 hour care upon being released from the hospital. I live 60 miles away from my friend and could not take care of her needs. I was also her POA. I had no idea who to call. I googled Senior care in her area and Amada came up with a few others. I called and within 3 hours I had an excellent caregiver at my friend's home to assess her and begin caring for her. Took the worry away from me. ReAnne, the owner helped me with everything. She scheduled all the caregivers my friend needed. She needed 24 hour care from the beginning until she passed a month later. As sad and hard as it was, they did a wonderful job and were compassionate people. My friend was well taken care of. There were 3 or 4 different caregivers and all of them were very nice and did everything they could. My friend had to be re-admitted 2 times to the hospital. They took care of getting the ambulances and staying with her until she was either released or admitted. Ameda has access to all other fields needed for someone with home care. Medical people, physical therapy, whatever your person needs. Although my friend passed, Ameda Senior Care took good care of her. I would absolutely recommend and use them again. Thank you Ameda Senior Care.

I was so grateful the first part of December 2019 as I…read morecalled Right at Home West Covina. I needed a care giver immediately as my falling from Parkinson's had Become dangerous. The next day Racquel had a person well trained and capable at my door. She has sent me the exact person I have needed for the last 8 months.I am very pleased I will beLmop

I needed a caregiver for home care. I called, spoke with Chris who transferred me to Krista,…read moreClient Care Liaison, who walked me through the process of a caregiver to meet my needs at home with kindness, compassion, understanding, and empathy. My needs were driving me to my doctor appointments, grocery shopping, personal hygiene, and companionship were addressed with great care. Krista scheduled an appointment for me with Madeline, Client Care Coordinator, to come to my home to discuss my needs. Madeline was very caring, very patient, kind, compassionate, understanding, and with great empathy helped me to have the appropriate caregivers to meet my needs. All the team members addressed my concerns with great care, Krista, Madeline, Melanie, and Renee, the owner, and gave me peace of mind with exceptional support. The amazing caregivers, Stephanie, Crystal, just to name a few, for their EXCEPTIONAL care, kindness, compassion, professionalism, and proficient skills. Highly recommend this agency for your home caregivers for yourself and/or your loved ones. A heartfelt thank you to all !

My mother, who had severe dementia, spent the last five months of her life at the Grove at Covina,…read morewhere Lisa, Summer, and Jamie went above and beyond my expectations to give her the best care possible. Mom really came out of her shell and never stopped smiling and cracking jokes as they loved, pampered, and went out of their way to make sure they understood just what Mom needed when she could not communicate clearly. Lisa is very protective and makes sure that all her residents feel safe and loved, which is crucial in order for people with dementia to live their fullest life. I am forever grateful to have found the Grove at Covina, and for the joyful times Mom experienced there, including her 91st birthday, just days before she went to heaven.

My family and I are traumatized from this place. My 85 year old cancer diagnosed grandmother stayed…read morehere for two nights. My family and I picked her up for dinner. While at dinner she expressed the experience she had had the two nights she was there. As my folks am I returned her to the house after dinner the owners daughter Summer raised her voice at us calling my grandmother all sorts of ungodly words such as 'evil' the daughter proceeded to raise her voice at us telling us that my grandmother was "unwanted" and that "she was not welcome here". All said in-front of her mother Lisa, who owns the business. Lisas response was just short of a shrug saying, "we're and family business". The owner was apologetic for her daughter Summers lack of professionalism. We were beyond baffled and dumbfounded by the interaction. I packed my grandmothers belongings as quickly as I could and we moved her out of the house immediately. If Summer spoke to use like that I am sickened to my stomach thinking of how she must have treated my sick grandmother while no one was around. Do not pay for the "room with attached bathroom". My family paid for the bedroom with the private bathroom. Come to find out the bathroom had two doors, one that led to the hallway and one to her room. The restroom was locked from the hallway side so she couldn't access it from her room. Besides the private bathroom being any but private it wasn't ADA compliant and she could not get her walker through the doorway. Since my grandmother did not have access to the attached restroom we were paying for, the owners thought putting a bedside commode would suffice. This house is every families worst nightmare when it comes to their elderly loved one.

Never again and I can't believe that they consider themselves home health care. Thirteen days after…read moremy husband's discharge from the hospital, a nurse finally showed up. He had exactly 6 PT visits and they closed his case. A 76 year old man who spent 27 days in the hospital and has suffered from MS for over 30 years. He was diagnosed with Encephalitis and barely survived. Sorry, but just writing him off like that, is wrong.

AVOID AT ALL COSTS! Assisted will never give you anything in writing (very convenient bad business…read morepractices) and will only send a brief text of introduction after taking your credit card information. They will not make an evaluation appointment without taking your credit card WITHOUT PAPERWORK. They do a "bait a switch" and will set you up with an "assistant" for services after the initial evaluation that isn't licensed with minimal training/experience. Diana is a nightmare. If you ask questions about their policies, she gets nasty. She will say whatever she has to for your money and will lie to your face. Horrible experience. I feel sorry for their older patients who wouldn't be able to complain or post a review themselves.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

Visiting Angels was referred by a friend of a friend and a reference page thru Kaiser. It only took…read moreone call and their team was over the next day to meet with me and my father. We then put together a plan and every team member treated my father like it was their own father. The care was exceptional and so professional, but with such dignity and respect. I am forever thankful for their services and can't recommend them enough.

Visiting Angels are such a blessing. Whether you need 24/7 help or just a few hours a day, they can…read morehelp. Mom absolutely hated the idea of assisted living but my sister and I just didn't have enough time to make sure she ate, had a clean clean safe house and took a bath. Visiting Angels helps keep Moms and Dads at home, safe and comfortable. Thank you VA caretakers.

My uncle has been a resident here for about a year now, and what stands out most is how genuinely…read morecared for he is. The staff is thoughtful and attentive, and they actually take the time to know the residents, their routines, and their needs. That makes such a difference to our family. The administrator, Mike, is also incredibly kind and accessible 24/7. He's easy to talk to, listens, and you can tell he really cares about both the residents and their families. The facility also is always clean and well kept, and there's a warmth to the place that gives us real peace of mind. Would absolutely recommend.

Finding a good place for your parent is stressful, so I wanted to share our experience. My dad has…read morebeen living at La Verne Manor, and it's been such a blessing for our family. My dad isn't the easiest to get along with or care for so I know that La Verne Manor has their hands full. The staff has always been kind, patient, and genuinely caring with him. You can tell they treat the residents like people, not just another job. Alan is a great caregiver. He's always on shift when we visit and he's the best. Super friendly, efficient, and genuinely caring. Every time we visit, everyone is always friendly and takes the time to say hello. The facility is always clean, doesn't have that overwhelming "nursing home" feel or stinky smell, and my dad actually enjoys the food and he's super picky, which honestly surprised us. It's a huge relief knowing he's comfortable and being looked after because we're so busy with our own lives. Mike, the manager, has also been great to work with. Any time we've had a question, he's been easy to reach, always willing to help and I trust him with the decisions he makes for my dad. Sorry we bug you so much! It's never easy trusting someone else to care for a parent, but the team at La Verne Manor has made that decision a lot easier. We're thankful for the care my dad receives every day and truly appreciate everything the team does for him. Kudos to you guys!