Came in for an oil change ~ they did just that ~ amazing speed, they let me know how long it would…read moretake and it even took under that! Great customer service ‍

Top notch service, they take their time to make sure everything is done right…read more Highly recommended.

was doing an alignment and it went super smooth and fast. definitely recommend…read more the staff was very friendly

Dishonest business. I'd hear stories about shops that will lie to customers to upsell unnecessary…read morerepairs and thought those were exaggerated, sad to say that this shop is one of those. I went in for an oil change and to ask some questions about the routine maintenance. They were helpful at first but quickly changed the tone of the conversation into serious/urgent to flag "needed" repairs. First they told me that my front tires were balding and close to 1/32 tread, needing replacement almost immediately. I thought this was odd because I replaced those tires no more than a year ago. I don't drive aggressively and I've made sure my alignment was correct. I included photos of both the flagged tires to show they are nowhere close to 1/32. Then they told me that the rear shocks also needed to be replaced because one of them was leaking. I'm aware of what a leaking shock looks like, but I wanted to trust them. I confirmed with 3 other shops that they were fine and not leaking. Together these would have costed me over a thousand dollars in unnecessary repairs, leaving me extremely disappointed and frustrated with this shop. The oil change was fast/proper. I no longer trust this location anymore and think others should be aware of what they're doing

I've come back here a few times. Marc and the team are always friendly, efficient, and work with…read morecare. The price is pretty good too, especially given the location. It's quite convenient to drop off the car for maintenance and stroll Santana Row while it's being worked on.

Marc was very helpful and gave me an honest quote. I will definitely be coming back! Thanks again!read more

I was lucky that this particular Jiffy Lube had availability and I was able to get my synthetic oil…read morechange done on my car in about 45 minutes. I wish there was a Starbucks still across the street but sadly it shut down. I'm not one to eat a bunch of donuts, but there is a donut shop across the street as well as a breakfast Style restaurant. Nevertheless, for 100 bucks and a $20 discount coupon I found online everything was done in a timely manner so I was happy. I can't believe their prices are so expensive, then again everything is expensive nowadays!

I've been coming to this location for over a year, and I only have wonderful things to say…read more The staff is professional, knowledgeable, and kind. When you call, they pick up the phone. When you arrive, they promptly greet you. They give honest recommendations and fair prices. I've had my car serviced for various reasons: oil change, tire rotation, brake fluid replacement, transmission fluid replacement, new battery, etc. I first came to Jiffy Lube because I wasn't able to get an appointment at my regular mechanic's. However, I was so impressed with their professionalism and care that I kept coming back. It's now my go-to place! Thank you for taking care of my car and kindly explaining when I don't understand something. I really trust the staff here. Give them a try, you won't be disappointed!

This was interesting, because I've never been to a drive-through oil changing place before. We…read morewere somewhat overdue for an oil change on my daughter's car and our usual service place isn't open on weekends, so we checked reviews and this particular Oil Changers had strong reviews, so we came here. I got out of the car because no one came to us, but didn't realize right away that if I wanted the full experience, I needed to get back in (passenger side as my daughter was driving). You get to pick between the standard oil filter or the upgraded one ($17 upcharge) which apparently filters more stringently, but we didn't opt for that. No pressure here, they ask and accept if if you say you'll stick with the default. They do quite a lot of checks (air filter, tire pressure, etc) and at least this particular location kind of runs it like a "military" operation where they're calling out things fairly formally to each other (there were two gentlemen doing the service together). They showed us that they filled the oil to the right level between the dots, which no place has done before (Speedee or Jiffy Lube never did), they washed our windows. It was $113 for a Prius and we had a $10 coupon, but with taxes, disposal fees, etc, it was $108.xx out the door, which is probably pretty typical for a synthetic oil change. They did suggest we do some things the next time (radiator flush, transmission fluid down the road, brake fluid, etc) - which since this was our first time there, I have no idea how they would know when we last had them done unless they were gauging this by the color of the fluid or by mileage. I don't hold this against them, but I just wasn't sure what the basis of the recommendations were as we had had major service less than 5K miles ago. So overall, nice gentlemen, fair price, quick service, thorough checklist of items. When we need just an oil change, we'd be happy to come here again.

A family member usually attends to my car for maintenance. However, today I was due for oil change…read moreand I decided to come here. Service was great! Both gentlemen were very nice and got straight to helping me out. They even helped with checking my tire pressure and wiping down my front window which I very much appreciated. Since my neighborhood those little annoying sap trees, it's hard and expensive to get a car wash often, so I appreciated the small gesture of cleaning my window. Overall, a very professional, friendly, and easy process with them! Thank you!

I had a check engine light pop up on my car before a big roadtrip, so I brought it in and Moe found…read morethat my EVAP was working perfectly fine, even looked new. I brought my car in to run the light diagnostic and see what needed to be changed, but Moe concluded that the engine light just wasn't turned off. Within a day I got my car back, and he didn't charge me! Quick service, honest business, and quality service.

An extra star due to good communication and response time. brought in my car due to stalling,…read moreprovided all the repair steps it already had with new replacement parts and sensors. Timed 45mins they took for diagnostic. Upon car pickup, technician says bad engine, can't be fixed, better to buy a car. I asked what tests and steps did you do for the results? He said there's smoke from the oil cap. Was hopefully for a diagnostic sheet of what steps were taken, tests performed, but the only comment on the form was "bad engine", felt like no attention to details nor the effort in providing good service

This place is crazy! Good crazy, though. They have a really cool routine down with customers and I…read morewasn't there 15 minutes total (and there was a long line on a Friday at 4:30pm) and my oil change couldn't have taken more than five. They were beyond friendly and efficient. How do more people not know about this place? How do other oil change places around here stay in business? Oh! And it was at LEAST thirty dollars cheaper than the other places I called.

As a marketing guy, I can certainly appreciate the gimmick of a catchy name with a clear user…read morebenefit. But it turned out to be much more than just a gimmick. I'm not exaggerating when I say I think I might have been out of there in 8 minutes. From the moment you roll in, they immediately take care of you. After one tech waved me in, I had 4 different techs helping me - 1 in the hood, 1 under the car, 1 checking and filling the tires, and 1 checking me through all the clerical stuff. They offered me regular ( about $60 ) or synthetic (about $90), when I paused to think, he gave me an honest assessment and told me that for my car, and the type of driving, with my mileage, he suggested the regular as the synthetic may not be necessary. I was pleasantly surprised that there was no pressure of the upsell, and just an honest diagnosis and recommendation. He applied my coupon (found on their website) and I was on my way. Highly recommended! Great service, nice techs, super quick, and VERY reasonably priced for what you get!!!

I went to Valvoline in Mountain View and Juan alongside Jocelyn assisted me. I was greet d with…read moresmiles and as they tended my car inspection my break light went out and they so kindly assisted with the one that went out and another on rear window I knew was out. They also as I requested my wiper to be changed and did everything with confidence that they wanted me safe. Felt so please as 3 days later it rain and I could see clearly with the new wipers. Thank you for being honest with workers that have integrity to do what is right in the Lords eyes. I will continue to come back as service representative make a big difference on were we the public choose to go. With deep Appreciation Liz J.

They are always so nice and while they offer you each upgrade, they are never pushy about it. My…read moreservice technician even reminded me to go to the Valvoline website to utilize the available coupons! Thanks so much!