Cancel

    Open app

    Search

    Tha's Auto Repair

    4.5 (57 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Tha's Auto Repair

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Tha's Auto Repair Photos

    You might also consider

    More like Tha's Auto Repair

    Recommended Reviews - Tha's Auto Repair

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    LEFT IN TEARS.... I, along with my elderly mother and father, have been loyal longtime customers of Tha's for over 10 years. His prices were more reasonable than others and we knew he wouldn't do anything unethical in fixing our cars. However, lately I have seen a substantial decline in the quality of the work and customer service. I scheduled a routine oil change days in advance and still ended up waiting for 2 hours (the wait at Jiffy Lube is 10 minutes). So expect long wait times. Furthermore, I saw one of his new guys not use a funnel when topping off the break fluid and lots of fluid dribbled out of the bottle into my engine. Keep in mind last week my dad had his oil changed by Tha and discovered the oil cap was left completely off, just sitting on the engine when he returned home. If my dad hadn't immediately checked, who knows what kind of damage could have been done. So after two hours of standing (no chairs), waiting for my car oil to be changed, I asked to check the oil level. I couldn't see the oil line very clearly, but Tha insisted it was fine. I thanked him and left. The next day I thought it would be a good idea to check the level. Every time I checked on different "leveled" surfaces the oil indicated low (see photo). I called Tha and he raised his voice at me in exasperation saying the level is fine! I told him I'm concerned, and asked if could I swing by for him to do a quick check. He reluctantly agreed. When I arrived, I held out my phone so Tha could see a photo of the low oil level to prove I wasn't making this up. He dismissively walked right past me while impatiently snapping, "Ya, ya, I don't want to see a photo. Let me look at the car." I trailed behind him and when he checked the level it surprisingly looked pretty normal in the middle. "That's strange," I said. What would cause that to happen?" Immediately Tha's countenance became angry and he threatened, "How do I know?!? You tell me!! I don't know where you took that photo or where you checked the level! WE are professionals! WE know how much oil to put in your car! The next time you come back and I check your oil, YOU will be charged!" He continued to "let me have it" even making some rude personal remarks about my prescription sunglasses. I was shocked that he was speaking to me in such a disdainful, unprofessional manner and I explained how I was simply a concerned customer trying to prevent possible engine damage. Shaking his head at me with extreme annoyance he admonished, "No! Oil can even be on low and be fine! You worry too much! Next time you go somewhere else for oil change or I charge you extra! You understand me ?!? Tha's alarming behavior had quickly changed from the dismissive treatment I experienced the last couple of years to full-blown hostility. I explained how my entire family supported his business for over 10 years as very loyal customers. But Tha cut me off saying, "Ya ya- I appreciate your business..." and then completely walked away from me when I was talking in mid sentence. After getting balled out, I left shaken up and in tears (on Valentine's Day of all days!), feeling disrespected and like all my years of loyalty were slapped in the face the minute I questioned him. Is it such a crime to come back 2-3 times in those 10+ years and ask for 5 minutes of his time to recheck the workmanship? No customer should be yelled at and treated with such rudeness, along with putting up with long wait times, and lower quality work. I will take my business elsewhere where they value their customers and treat them with the respect and dignity they deserve.

    Really made a mess of it that day

    See all

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    2 months ago

    This mechanic is not on his word, he told you that if he fixes it so that you leave it and he doesn't fix it and he always charges you.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    I needed to get my tired changed and had a slight dent on back bumper. His shop provided service in a day. Prices are not too bad.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Got an oil change and smog, everything went smooth and as expected. The work was professional and on time.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great team there, was in and out in about 20 mins! Very knowledgeable and friendly team would definitely recommend!!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 5
    Thanks 3
    Love this 1
    Oh no 2

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of T. W.
    0
    28
    4

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lady Z.
    0
    38
    98

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jesse H.
    503
    37
    8

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Aka l.
    0
    45
    10

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Have to fix my brake problem in the end of the day, they solve it really awesome way and really appreciate they effort.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan O.
    30
    25
    3

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ryan L.
    332
    4
    1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Didn't feel overcharged or shamed for not knowing anything about cars. He's great and fast!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    This place was awesome. The guys were nice. I would highly recommend at least inquiring for their service. Quick and fast to the point

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Was able to replace the starter in a day with OEM part. The quote was reasonable than the other shops.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M W.
    205
    34
    20

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mike M.
    14
    14
    5

    10 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dee M.
    2
    47
    31

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Tha's Auto Repair

    Review Highlights - Tha's Auto Repair

    “I have gotten to know Tha Tran personally and I can tell you that you will not find a more honest mechanic than him.”

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Auto Repair 43,247 times last month within 15 miles of this business.

    Verify this business

    Goodyear Auto Service

    Goodyear Auto Service

    (171 reviews)

    West San Jose

    On my way to the gym this morning, I noticed one of my tires looked low and found a nail. I drove a…read morefew blocks to a gas station, added air, then went to Goodyear for a repair and tire rotation. After about 45 minutes, the technician called saying he needed to speak with me. I told him I was there waiting, and he seemed surprised. Had I not been on-site to check the tire myself, I likely would have just agreed to his recommendation over the phone. He then told me the tire couldn't be repaired and needed replacement, claiming it had been driven flat due to faint sidewall marks and a "burnt" smell. I explained it was never driven flat--only a few blocks while low on air--and I didn't notice any unusual smell when he tried to demonstrate. I asked them to repair it anyway, but he refused. Another employee offered to open the tire to show the damage, but after inspecting it, he couldn't find any issues--the tire was still good. They eventually repaired it as requested. It's only been a few hours, but everything seems fine so far. I didn't appreciate being pushed to replace a tire that's less than a year old, especially since I drive under 7,000 miles a year working mostly from home. Sharing photos of all four tires, including a close-up , part of the sides are hard to see. Just be careful with people trying to get you to replace something that doesn't need to be.

    Highly Recommend! Bought tires, alignments & oil changes…read morefrom there all at Great prices. Peter has been so helpful with everything even the little mysterious things on my car I couldn't solve! They're fast and very efficient.

    Chet's European and Japanese Auto Care

    Chet's European and Japanese Auto Care

    (184 reviews)

    This review is long overdue…read more My 2013 Audi was having intermittent starting issues, and after taking it to another shop before Chet's, the problem was misdiagnosed. I ended up paying nearly $1,000, yet the issue still wasn't fixed. To make matters worse, the mechanic basically shrugged and said, "I don't know what to tell you." Frustrated, desperate, and honestly terrified of being taken advantage of again, I turned to Yelp to find another mechanic. After doing a lot of research, I came across Vu at Chet's European & Japanese Auto Care. The reviews were outstanding, and what stood out most was how many people described him as honest. After my previous experience, honesty was exactly what I was looking for. From the start, Vu was completely different. He took the time to thoroughly diagnose my car, spending a day and a half investigating the issue. Throughout the entire process, he kept me informed and communicated every step of the way. Rather than rushing to a conclusion, he wanted to make sure he covered all the bases before saying the problem was solved. He even encouraged me to continue testing the car and told me to bring it back if I experienced any more issues. What impressed me most was his integrity. After all the time he spent diagnosing my vehicle, the root cause turned out to be a relatively minor issue. Despite the extensive diagnostic work, he only charged me for the part and not for the labor. Given my previous experiences with mechanics charging an arm and a leg, I was blown away by his generosity and honesty. Vu is truly one of a kind. Honest mechanics are hard to find these days, and he genuinely cares about helping his customers. If he's ever faced with a problem he can't immediately solve, he'll seek out additional resources and expertise to make sure his customers get the answers they need. If you're looking for reliable, trustworthy, and honest auto repair, don't waste your time going anywhere else. I can't recommend Vu and Chet's European & Japanese Auto Care highly enough. Thank you, Vu, for restoring my faith in mechanics!

    There aren't many honest mechanics out there, but Chet is definitely one of them. I was quoted…read moresomewhere else for the same repair, and Chet quoted me about 1/4 of the price. He ended up saving me over $3,000! On top of that, he was fast and accommodating. He got me in the same day on a Friday, even toward the end of the day, and took care of everything. It's hard to find a mechanic you can actually trust. Chet earned my business, and I'll definitely be coming back. Highly recommend!

    Tha's Auto Repair - autorepair - Updated September 2026

    Loading...
    Loading...
    Loading...