The Short Story: Over two weeks waiting to pay $545 cash for a 6 foot wire only for my horn to fail before I got home. The long story is I made an appointment in early December to have my horn fixed. Dropped of my 4Runner first week of January at the shop. They called the next day with a "solution", the clock spring. I had shared all the info when I first called but shared again, fuse and relay were known working items, clock spring was new from Toyota. I asked they check the continuity from the box to the horn as the everything up to the box was working. I waited a week with no info, called and they said they hadn't got it in. Called a few days later to check in and they hadn't gotten to it. Get a call the next week that they had "swapped the fuse box" but no horn. I asked again if they had checked continuity from box to horn. Fellow rattled on about radio (professional adapted harness so no splicing) and cluster (also professionally rebuilt). I shared that info, again, and asked that they check continuity. Next day they call back and mentioned stereo and cluster again but they had fixed it. They wanted $545 for diagnosing the issue and installing a "new sauntered and wrapped wire". I asked how it was routed and if it was wrapped, "yup". My wife took the $545 cash down and paid them but they weren't ready. Came back to get 4Runner at 5:05pm and the key was on the tire. Vehicle smelled like a garbage truck and ash tray but one honk and hooray. Drove home and as I was getting home someone pulled out and I honked. Or tried to. No noise. Pull into my drive and find the pictures above. Wire run under dash through firewall, under dash slapped together, and horn wire flopping around on the battery. Nothing holding it in place, nothing professional about any of it. I wouldn't go back here if they paid me, the lost time and frustration for what is a wing spans of wire to have it fail immediately is sad. I shall fix it and route it properly and consider the half a grand a lesson learned. read more

LOVE, LOVE, LOVE these guys!! I've been bringing my Toyotas to them for years now and what is so awesome about them is they are HONEST! No frills or BS just great service and kindness. If I could give them a higher rating, I would but 5 stars is all you get. read more

J&M Automotive is an incredible auto shop. Very honest, incredibly friendly and helpful! Andrew and the rest of the team took great care of my vehicle. They were very communicative and accommodating. I can't recommend this business enough!! read more

Never been back to the stealer since new, so at about 140,000 miles i'm testing a future shop for a new clutch for my Tacoma Xrunner. WOW, was I impressed. Johnny & I went over all the work that needed done, and I drove out a few days later with new OEM parts, and a truck that felt brand new. 5 plus stars for great workmanship, communication and service by Andrew & Johnny. I couldn't be happier with the workmanship and the price. I'm so happy that I have found a great shop for all of my Toyota's. Thank you J & M Automotive. read more

This is a small locally owned business specializing in Toyota and Lexus products. They are honest and they do a great job. They do not try to upsell you on things you do not need like a stealership does when you are there. Their pricing is fair and much more reasonable than a dealer. Two caveats they do not take credit cards and the driveway is a it tight. Highly recommended. read more

Great people and great prices. It is nice to support a True local business that still cares about their customer and treats their customers with respect and honesty. I won't take my Toyota products anywhere else as long I am in the Charlotte Area. read more

I took my truck to get the oil changed (something I usually do, but didn't have time) it's an easy process. As easy as it is, some lazy person at Toyota techs still went the extra lazy (and stupid) way of USING AN IMPACT WRENCH TO TIGHTEN MY PLASTIC(!!) OIL FILTER HOUSING BACK ON. Any mechanic or DIYer should know oil filters don't need to be tightened so much it's (pretty much) welded to the engine. Especially when the part IS PLASTIC. Now I'm stranded in my driveway on a Sunday afternoon with a broken Toyota specific oil wrench that broke all because some lazy POS didn't want to use a torque wrench and overtightened the absolute mess out of the filter housing. read more

Cash only, but great service, fair pricing. They are not the most timely, but that's because they're inundated by their popularity! Definitely recommend if you have a Toyota. read more

These guys are great!!! Johnny and Mark are honest and aren't out to take your money! It is what you want from a locally owned business, upfront and honest! We have been taking our Toyota's to Toyota Tech's for over 6 years and won't take my Toyota's anywhere else! read more

Best kept secret! Mark and Johnny are simply amazing, efficient at all angles including cost. Highly recommended if you own a Toyota, appointment is a must. I've been a customer for years, moved to Columbia three years ago and still drive to Fort Mill for any work on either of my Prius(we own two). read more

J&M Automotive - Toyota Techs Shop Fort Mill SC - Auto Repair Near Me - Fort Mill, South Carolina

Gave an honest evaluation of my son's 4 runner saving my son hundreds of dollars of unnecessary repairs.

Fantastic guys, fair prices, quality work.Highly recommended.

Johnny and his staff are a class act and way cheaper than dealership prices. He works on all Toyota and Lexus products and the quality of work is phenomenal. read more

Used them for the second time this morning to service my father in law's car. They have a reputation for their honesty and spending your money like it's their own and that proved true once again. Showed me a slow fluid leak in the transmission but said just to keep a watch on it to get worse and then do something about it then. The customer who came in right after me was there for five minutes and they came and asked him if he was having a problem with his brakes because he still had some life on them before needing replaced. They showed him what they were talking about and sent him on his way - no diagnostic charge or anything. My other experience with them was when they stayed late on Good Friday to fix my dad's car who had just come in from out of town. After replacing his water pump, they told him the cooling fluid they used was a lifetime fluid and not to ever let anyone sell him on replacing it. I don't own a Toyota or Lexus, but if I did I would take it nowhere else but here. read more

I have a Toyota Tundra and Tacoma, and it is great knowing there is a better alternative to the dealer when I need maintenance or repairs. I can really tell the difference from mechanics that work on different brands -these guys really know their Toyota's! Very flexible, and nice to deal with. Thank you for what you do. read more

!STAY AWAY! "Yes, come down here, we can help you fix your car for this attractive price" "you would have had to replace it eventually that's why we decided NOT to call you when we added 500$ to your bill before asking you" "we didn't cause the Check engine light, or heat to stop working" things I heard from this business. So if you if you haven't realized you can't trust mechanics and want to spend a bunch of money you didn't know you were going to from the original quote and want to have your car put into an actual worse condition, then try Toyota Tech in Fort Mill South Carolina. SMALL garage, unsafe conditions to just park there, unprofessional and argumentative staff. BUT close to shopping in Charlotte :). Seriously though, these guys packed on a bunch of stuff prior to my approval and stuck me with a bill MUCH more than quoted. Then told me to have someone clear out my check engine light.(isn't that illegal) then told me that all the problems (check engine light) and heater blend door had nothing to do with their very intrusive repair. It was a lesson I learned the hard way so you don't have to. Stay away and save yourself the frustration. read more

With out a doubt, one of the best auto service shops I've ever experienced. I met Mark & Johnny 23 years ago through my business partner and I've taken every Toyota and Lexus I've ever owned to them. They are fair, straight-forward guys who do what they say and make it look easy. A few years ago, my RX330 had a brake-light problem. Dealer wanted to replace expensive electrical parts. TT bypassed with rewiring and fixed it permanently. Recently, 30k service on 4Runner was 28% less at TT than at local dealer. Plus, I trust that all of the inspections were done b/c they ran over the list with me. Trust is not easy to come by in auto repair, but these guys have it from me. read more

They're honest and will fix your car for a fair price. If you have questions they will take the time to answer them.