They were friendly and gave me the space i needed to look at the vehicles on the lot. They weren't pushy. I picked out a car to test drive and it drove really well. I decided that I was interested in purchasing it. Lee gave me the car fax for me to look over. Transaction was smooth and they took the time to listen to all of my questions and concerns. Just some general tips when buying a used car, look up when the certain parts of the vehicle are due to be replaced. I had a small issue with the door ajar light staying on and causing the battery to drain, with a little research I realized that was a normal repair needed for this vehicle at a certain mileage. You are buying a used car not a brand new one. There is bound to be repairs needed down the road. Just be prepared for that. Check the basics while you are there, like breaks, suspension, tires, etc. if you see an issue bring it up with them and they will be more then happy to replace/ fix. Overall my experience was great for a used car dealership. And the price was fair for the market value. read more

Stay away from this place and take your business elsewhere. They are unethical and dishonest and sell cars with known major issues. You can see here in Yelp about all the angry customers that have purchased cars with issues from this place and then have issues trying to get the owner, Jack Miles, to make the needed repairs that are covered under the warranty that comes with the car. The have an F rating on BBB and are not an affiliated BBB business. I have now taken a car back I purchased from J and M Imports on, 7/10/2025, twice towing the car back to the dealership. After giving them two attempts to make the needed repairs they have not done so. One issue is that you smell coolant when you turn on the heater. To fix this they disconnected or bypassed the heater so the smell is blocked but the heater no longer works. I believe the car has a major engine issue that they don't want to repair. They also have not performed the necessary test on the car to determine if the car has a major issue or not. I will now be filing complaints with several local and state agencies against this dealership and will obtain an attorney to try and get my money back. You can file complaints with the following: Arizona Attorney General Consumer Protection Department ADOT FTC (Federal Trade Commission) BBB (Better Business Bureau If you had an issue with this dealership file a complaint. read more

Awful awful awful company. W purchased a 5k dollar car, with a 500 mile warranty. Less than 24 hours the car wouldn't start. Took in to mechanic to have them look at it. It needs 8k worth of work. These people refuse to fix it or look at it. They told us to sue them. We are. They are not BBB accredited. These people are horrible. Please do not purchase from them. read more

We thought we were dealing with a reputable business. What a surprise we were in for. We were searching for a car to get us from point A to point B. Lee and then James(?) seemed honest. We took them at their word. We purchased a Kia in our budget range. We drove the car for a couple weeks and then decided to take it to our mechanic. Here is the list of broke/worn out/leaking or damaged items: Tie Rod Ends Inner and Outer Tie Rods Alignment CV Axel Left Front CV Axel Right Front All Motor Mounts Rear Torque Strut Tranny Mount Steering Boot Clamps Left and Right Headlight Assemblies Leaking Radiator Leaking Oil Pan Gasket Grand Total?? $ 5,000+ DO NOT EVER DO BUSINESS WITH THE DISREPUTABLE, DISHONEST, FRAUDULANT COMPANY!!!!!! WONDER WHY IT IS HARD TO TRUST ANYONE THESE DAYS??? MSt. read more

I called and was greeted by the rudest salesperson I have ever seen. I figured maybe he was having a bad day so I went to see the car in person on Wednesday and boy was I surprised. The guy there named " Ace " was very aggressive and condescending. By far the rudest salesperson ever. He started cussing at me and said " buy a car or leave " who says that ? Totally unprofessional. We left and bought a car down the street where we were treated with respect. This place is a joke and Ace is a wanna be bully. read more

AVOID this business. This guy is what gives used car salesmen their bad reputation. I went to see a vehicle and Lee handed me the keys. He put on the impression that he is "no pressure" and for me to go look at the car myself. Then to let him know if i want to test drive it. After coming back in and asking to drive it, Lee began to tell me the price of the car. I told him I needed to drive it first and his response was that he wouldn't let me drive it if I didn't agree to the price first. Crazy!! How does this place even manage to sell vehicles with that type of sales approach. I'm guessing they don't and this guy is either misogynistic or is money laundering. Glad I left and went elsewhere, it probably saved me huge headaches in the long run. read more

Came by to check out a rarer VW and was amazed to see a perfectly maintained vehicle. Lee was honest, fun to work with and very open. I got the car inspected at a local shop and was told everything was fantastic except one thing needed repairing. J&M did the work recently and I could not be happier. All the prices and communication were on point, just a shame that AZ sales tax is as high as it is. Otherwise, a very easygoing and pleasant experience. Looking forward to working with Lee in the future should there be other repairs as it was a cheap and efficient process. Thank you! read more

During my recent visit to this car dealership, I was left with a sense of disappointment regarding the customer service I encountered. I found the staff's communication to be somewhat abrasive and lacking the professionalism. It seemed that there was a defensive attitude, where any feedback or questions were met with a negative response. Others on BBB have had similar interactions and there rating is F. https://www.bbb.org/us/az/phoenix/profile/used-car-dealers/j-m-imports-llc-1126-1000024174/complaints It's crucial for businesses to maintain a respectful and courteous approach, especially when addressing challenging issues. I genuinely hope that they will focus on enhancing their customer service moving forward. read more

J and M Imports - Car Dealers Near Me - Phoenix, Arizona

Worst customer service , pulled into the lot and was told to move my car, not asked. I got out of the car and the first thing Ace said was we don't finance and we don't negotiate. I felt totally disrespected and left ! I never write reviews but felt compelled to let others know about this. read more

Went there today to buy a car and left after the salesman there was so rude and condescending. Typical sleazy used car salesman. I wouldn't buy a stick of gum from this guy. There are some great dealers around town, this is NOT one of them . I suggest you go somewhere else and be treated fair and with respect. read more

Great deals good service. Lee is the best.-----------------------------------------------------------------------------------------

I purchased a newer model Hyundai Sonata from them. It worked well for about a month (2,000 miles) and then the engine blew on me on a trip in Vegas. The car was $10,000 and change, and the cost of having to extend the trip during the diagnosis, logistical plans to get back to Phoenix (rental car, Ubers, taxis, hotels, etc) cost another $5,000-10,000. When i called in to ask if there was anything they could do for me the owner said no, and i said i may open a lawsuit. He responded "good luck!" After seeing the star level review of this dealership, if you experienced similar issues please contact me at Thompson.asumkt@gmail.com and I'll approach a lawyer regarding any actions that can be taken towards this dealership, employees in on it, and the owner. Will be leaving reviews where ever possible to save people from this awful experience. Will post links to those review locations here so anyone else that wishes to can leave reviews wherever possible. read more

The no bs attitude that they attempt to portray is there to disarm you, but make no mistake, they really are blowing smoke up your tailpipe... The car we purchased was listed as previously owned by someone who was very meticulous. I should have taken the fact that the car was filthy as a sign to turn around and leave immediately, but I didn't. I knew the risks of buying a car with no warranty, and yet I still bought it. When we took a test drive there wasn't very much gas in the car, so we made it a short test drive, that was a big mistake. When you go here and you test drive a vehicle, put some gas in it and drive it for a long time, take it on the freeway and go fast, test the brakes, get your own mechanic to look at it. After we purchased the car we went straight to the gas station to fill it up, and then the car wouldn't start. After pumping the gas a few times we did get it to start. On the way home the ABS light came on. It turned out that there was a crack in the brake fluid overflow tank connection, so we had to order the part to repair it. The next day after the repair, while driving, the check engine light came on. After having the codes read, it indicated that there was a bad catalytic converter. We spoke with j&m and we're told that they could get us cheap parts and have their mechanic look at it, but that it really wasn't a big deal because it's just the emissions system. We declined to do so because on the day we purchased the car, their mechanic came to look at the upside down backup camera, and the man who came was so high I was surprised he could function. Not really someone I want touching my car. Because the catalytic converter was still under warranty we chose to go to Ford. Ford charges you $180 for diagnostics which goes to the cost of the repair if the repair is under warranty, thankfully it was. However, the mechanics at the dealership informed me that there were markings all over the engine as if it had come from a salvage yard, we were not told this. We were however, told that the oil had been changed, but it in fact had not. The motor mounts were bad, the engine had once been on fire, the air filter was melted, there was a bad EVAP control valve on the catalytic converter, and the catalytic converter was bad. Had I kept driving it, it would have likely caused more damage. Everything has been repaired and we hope that that's the end of it, but if it's not I'll be sure to come back and update further. Now I'm sure they're going to attempt to discount my review in some way, but I would like for you to take a look back at some of the other reviews, in which they call women hysterical and various other things. Calling women hysterical is a typical go-to for men who are trying to talk down to you. And I can assure you this is the type of man to talk down to women, their offices are covered in Trump trash, flags, religion, etc... I'm sure you know the type. I would also like to encourage you to look at their Yelp reviews and their reviews on the Better Business Bureau site, which they are not a part of You really are taking a huge risk here if you purchase a car from these people, I've seen several other reviews mentioning bad emissions systems, so it seems to be a pattern for them, selling cars with this type of issue. I believe they knew full well what was wrong with this car, they purposely left it with very little gas knowing that people aren't likely to add more. I believe that they do this after clearing error codes. If you don't have enough gas to drive around for very long the codes won't have time to come back up. Click on the little sorting tool up above that says check engine light, and you'll see that I'm not the only person reporting this exact same issue. read more

Horrible customer service, manager was rudely toned when asked about a test drive saying I needed to pay for it implying I was looking to steal merchandise. read more

If I could rate my experience in the negative, I would. It was the worst I've ever had. The check engine light came on within 9 days of purchase and has been on 4 times since. I should have known better and followed my gut. I suggest you save yourself the grief and go somewhere else. I wish I would have. Worst purchase ever!! read more

Do your homework & inspect the F*%#^ out of anything you're considering buying!! I bought a vehicle listed as 4 x 4 & later found out the whole drive shaft for four wheel drive was missing. The odometer dash display was in Arabic & the guy insisted they had tried to change it to English. I was looking online how to change it or convert that system into miles... couldn't figure it out feeling rushed. As I was checking things on the car, the sales guy just watching us like hawks like we were going to steal the car. He told me to hurry up cause he had customers waiting. I asked him if he wanted to sell this car today or not and let me have whatever time I needed. I am a female & did the best I knew how to do but ends up, I'm not the greatest at inspecting cars (go figure). So by the time I had the vehicle home (I do not live anywhere close to Phoenix) & within that first week found out about the rear drive shaft was missing & got the display to read its mileage in English.... yep you guessed it. My paperwork did not have the correct mileage & that made my 500 mile warranty way gone. And also found out one lug nut was off and tinkling around in the rim cover center cap & 2 more on that same tire were super loose!! I'm lucky I made it home safely. DO YOUR HOMEWORK & THOURALLY INSPECT EVERYTHING. There are 10,000 other dealers in Phoenix to buy a car from...I will not be a return customer or recommend them. read more

Our son was moving back to the US after living in Japan for over a year. He had sold his car so he would have enough money to move. My husband and I were trying to find an affordable car for him. It would help him get around to start looking for work. We were having no luck finding something in our budget. We even prayed about it! We found a car that seem just right at J and M imports. Lee Lunonne helped us with the perfect purchase! He was no nonsense, and strait forward even provided us Carfax on the vehicle. We ended up buying a 2009 Nissan cube. The car was clean drove great! I would definitely do business with them again in the future. It was a great experience! I took Lee's business card on our way out the door. Which by the way the paperwork was amazingly fast since it was cash. When I got home I flipped his card over, on the back had one of my favorite scriptures. "For God so loved the world that he gave his one And only son, that who so ever believes in him shall not Parrish but have eternal life." John 3:16 Thanks Lee for having the courage to put this on your business card. It was an affirmation that we made the right decision and that God's hand was involved in our purchase. read more

J and M Imports - Car Dealers Near Me - Phoenix, Arizona

We came here to look at a truck and the vehicle was not in the parking lot. We asked about the truck and he (owner) immediately told us that pricing of the truck as if assuming we couldn't afford it. Not sure if it was tHat we we're younger with a child on our hip. Regardless he told us the price because he said he didn't want to get it from the storage lot if it's not within our price range. The gentleman was not willing to ask questions to see if there was anything else he could show us, and possibly sell. The company has no vision no futuure. We will never contributed to this company ever. Parking was no nonexistent, as well. This place was a mess. Please don't waste your time here. read more

I don't understand why Lee answers the phone with so Much attitude, does he not like sales? What is the point of having a dealership if you're giving attitude when someone's calling in to buy a car? is it not your job you applied for if you hate it GET A NEW JOB, all I know is if it's my dealership my employees better keep doors open until closing time even past it and not push customers back until the next day. We have a life too with a schedule not everyone runs on y'all time if it's my only off day why not just say come today makes no sense the guy must hate money. Lost yet another sale like the rest of these people in the reviews. Whoever the owner is needs to fire Lee working on the phone today he's costing you more than what y'all are profiting off him because from the call he's not producing sales because he doesn't even want too, I'm actually impressed in how much he doesn't care about making a sale I guess the positive is his indifference. read more

I worked with Jack who turned out to be the owner. I was in and out in an hour, none of the classic "used car salesman" bs or added fees. Best dealership experience I've had. Got a good deal too. read more

I wouldn't buy anything at this place. I found this place online and their website states that they are open Sunday 11-2, So I drove from Camp Verde and got there at 11:30 , nobody was there and when my wife called nobody answered. Then the owner Jack called us and said his salesman would be there from 2-6. We went out to eat with friends we have in town and went back to the dealership at 5, again nobody was there. There was another customer that pulled up and he to was told the same hours and he went last Sunday and experienced the same thing two Sundays. I wasted our entire Sunday based on false information on their own website. The owner is a complete moron . So shady . Absolutely ridiculous !!!!!!!! Wish I could leave 0 stars Thanks to Branden at Blue Line auto , just up the road we got a great car ! read more

Lee was great. In and out super fast and they fixed an issue with my window that was present at purchase of car which I was really greatful for as most purchases of used cars are "as is". I would return again. read more

Went to check out a car that was listed on CarGurus. I initially reached out through the Cargurus website and within a day had a response saying the vehicle was still available. The dealership called me and a man named Lee left a message saying that we could come check out the car. We get to the dealership and it is oddly positioned on the street which is okay but because of this weird positioning, the parking spots are weirdly angled. It is likely if someone not paying attention when they turn it they will hit the car that is parked on the end as its space cuts into that side of the road. There is practically nowhere to park but the lot is overloaded with cars, tight-packed, and small (#1). We park and go to the office. There is no signage on the door except for a paper in the window with operations hours. The window was also tinted so if you weren't looking closely you would have missed it. We open the door and walk. The building is a mess ( #2) there were packages all over the place, broken blinds handing off the door, and the office where Lee was sitting was covered in papers, there was also a controversial poster around ( everyone has the will to have their beliefs but it was coming off a little prejudice against certain minorities). I spoke and told him that we were interested in looking at a specific car and we reached out the other day about it. He looks up and says yep it's still available and you can go look at it, it's out back. It seemed like Lee didn't want to move from his chair, give us the keys, or anything (#3). So we're still standing looking at him like "Are you going to get up and at least show us where it's at give us some keys." Fi Ally gets up and goes and grabs the keys and leads us to the back door where the car is parked. He gives his spill about dos and when looking at the car he leaves us. We get to the car and it's blocked in by 2 other cars and there's barely any space to get the driver-side door open. The car looks okay inside and is clean, with no visible damage. We trying to do a thorough inspection of the car and because it is so tightly packed we can't fully open the trunk or any of the doors. I go inside to ask him tome the cars that are blocking the cars that we want to look and he does. We ask him (Lee) about taking it for a test drive and he mentions okay let go talk number then you can take it out (#4). We were just looking at the car so initially with the intention of purchasing but taking everything into account I was a little skeptical so it wasn't something that was going to get done that day. The reason he gave was talking numbers first was because he didn't want people test-driving cars that they couldn't afford (is it a valid reason? Maybe but it's a low bar dealership so the cars there were super expensive). Whether this was also a factor or not I am a person of color and pretty young which leads back to #2 was he stereotyping... from that encounter we didn't want to look at the car anymore handed him the key back and left. It didn't really seem like Lee was interested in selling the car and was very unmotivated. I would not recommend this dealership as it seemed like their business is a little sketchy in operation. read more

I called this shop when I found a 2005 Volvo XC70 on Craigslist. I spoke with the gentleman letting him know that I would be there around 5:45pm knowing they closed at 6:00pm. He said they would be closed by 6:30, and if I could make it before hand, they would show me the car. This was the third time I called to get information on the vehicle, because he was "busy with a client." Let's note that he didn't take my information (phone number, name etc.) I finally got to the dealership, and was not greeted with a friendly face. He just simply threw the key towards me and refused to let me drive the vehicle. (Keep in mind I had full cash on me to buy this vehicle outright.) The vehicle smelled like cigarette smoke and was NOT clean as you would expect from a dealership. I can't tell you how it drove because I wasn't allowed to drive it. I went back into the office key in hand and before I could say anything, he wanted me to "be on the same page" and expect to pay $5,400 out the door FOR A 2005 VOLVO with 151k miles. More than a thousand dollars over asking price online and more than $2k over KBB and Edmunds. (Keep in mind I had cash in hand and the vehicle was advertised for $4,250 plus tax, title, and license) I could care less if your cars are overpriced. At least pretend like you care about your customers. I would've purchased that car then and there if I was treated with respect, and they actually negotiated. Stay away from this dealership and be treated with respected from the other 10 dealerships on the street. read more

My issue with J and M Imports has been resolved after the owner Jack reached out to me. I really appreciated his assistance in the problem. Shout out to Jack great guy ! read more

My son and I just purchased a 2007FJ cruiser with 193,000 miles. The vehicle is in great shape two days after we purchased the FJ the alternator went out. Ace was our car salesman came within 45 minutes and picked up the vehicle. They fixed it within two days and had it back to us. The vehicle is running great! We absolutely love it! They didn't give us any issues about repairing it. I am very happy with my purchase. I am very happy with the service I received. I would highly recommend using this shop to purchase a car, go in knowing you're buying a used car do your research. As far as the dealership goes, I think they were great!! read more

I went in after calling to see when they closed. Drove 3 hours, cash in hand, and was treated rudely. So rather than stay open a little late to make a cash sale, he only had 12 minutes, after a 3 hour drive I was treated less than. If that is the way they treat cash customers, I would hate to see how they treat those who are making payments, or have a problem. I will find someone who will appreciate a sale in these times. read more

J and M Imports - 10k cash, too rude to be interested! - Car Dealers Near Me - Phoenix, Arizona

***Update to my review*** Jack, the owner, called me and verified my plate/registration was in process and would have it in the mail soon. They did arrive a few days later. Jack is a good guy and I respect him. Hopefully he has terminated Lee and got someone with Integrity to work with him. I appreciate you Jack, and wish you the best. Thanks! ***HEY LEE, DID YOU EVEN READ ANY OF THESE REVIEWS? THEY ARE ALL ABOUT YOU AND HOW RUDE YOU ARE*** I too am a victim of this horrible dealership. The biggest problem that Jack has, is his sales"person", Lee. He's a wannabe Veteran supporter. Has all the usual garb one would have hanging from his walls. Probably got washed out when he tried to join the Coast Guard. He's an angry, bitter little boy that obviously has daddy issues. He is one of the rudest people I've ever dealt with. I had full intention on giving them a good review, until I had to start replacing parts on a vehicle I've had for less than 2 months now. I still don't have my title or license plates. Tags are expired and I'm going to have to go buy replacement title and plates because of their ineptitude. Actually, just downright laziness in my opinion. I did my part. Vehicle was paid off in less than the agreed and contractual time frame of 45 days. If I would have been late, my vehicle would have been repo'd. They can be late, never, whatever, all they want to with no repercussions. Well, here's your repercussion. My voice. I plan on standing in front of this business lawfully protesting so that they feel the pain and inconvenience like they have caused me. I will ensure they lose more business than my vehicle even costs. See you soon with a big o'le bright sign! ;) read more

My boyfriend and I were at J and M imports for a total of 20 minutes. There is a heavy set gentlemen that works there. I didn't catch his name but he was extremely rude and short. He was talking at us as if we weren't worthy of his time... little did he know that we were ready to buy one of his cars in cash. read more

Very professional friendly people! Great cars, honest sellers, definitely come here! Took us in at the end of their day and still were kind and helpful. read more

My son and husband came here today and the salesman was so rude. My son was looking for his first car and had a terrible experience here. You obviously don't care about your sales or customer service. Says a lot about you. Wouldn't trust buying a car from here. read more

The most rude customer service from any car dealership in Arizona. I showed up to buy a car and all I needed was the Carfax. The guy working said he couldn't get the Carfax. I had to buy the Carfax myself and found out the car was in a wreck, which I assume is why a car dealership can't get there carfax. Which makes absolutely no sense. Most dishonest man I've ever met. read more

Unwilling to negotiate on prices which is weird since they don't offer financing. I have never been to a company so money hungry on vehicles they say they already own. Id rather burn 13k in a bonfire then contribute to their raping of their customers. Find somewhere more deserving of your hard earned $. read more

Lee LITERALLY demanded that I not talk to his other customers in the waiting room who I was casually informing that they could get a $50 inspection down the street at my mechanic. I was shocked that he would try to control a customer like that. Lee hates it when customers ask questions (as another customer noted above). He acts irritated and moody so you'll back off. That won't fly with me. I know what a manipulation looks like. So he labeled me a trouble maker. I asked if he was trying to make me walk out and he said LEAVE, STAY, I DON'T CARE BUT I TOLD YOU NOT TO TALK TO CUSTOMERS. I instantly dumped the keys in his hand and started walking to my car. There was a yelling match along the way that outdoor customers heard too. Bottom line: Be willing to be labeled a troublemaker. Ask questions. Don't be intimidated into silence by a bully who prefers that you take your chances and shut up. It's YOUR purchase and you have to live with the car. I told my mechanic I wouldn't be in for an inspection and told him the story and he agreed...RUN! Now let me tell you about 3 cars I looked at (all SUVs under $5k). First I learned how to do a basic inspection: https://www.youtube.com/watch?v=HDv5bUR_Plo&t=3s - #1 (2009 Hyundai Santa Fe) had a muffler so corroded at the seam that pieces would fall off if you touched it. You can see this easily VISUALLY by just looking underneath. It also smelled horrible. I turned on the A/C and realized the smell was pumping thru the system. I stopped there. - #2 (2008 Kia Sportage) had blue smoke out the exhaust at start up and made a squealing noise at start up. That was enough for me. - 3 (2006 Nissan Murano) - I didn't do a full inspection but a cursory inspection only found a left blinker not working, but even that bugged me because these cars are legally supposed to pass a BASIC safety inspection before they are road worthy. That's the one I was going to have inspected on my dime independently. Lee doesn't want customers looking that closely. He got really mad. Next day update: Jason just called me and told me that he read my review and told me I am not to return to the property -- not to apologize but to tell me that if I return to the property that they will CALL THE POLICE ON ME. What thick headed person doesn't understand that my review means that I will NEVER return? I just called the police because that call was retaliation intimidation and the Phoenix police said I can get a retraining order. Seriously, who are these people? No one would believe that a person who writes a negative review has any plans to return. read more

I purchased my 2016 Kia Rio that is in great condition at J&M imports. I took it to get an inspection at the official Kia dealership and even they said it was in great condition. My salesman Lee was very easy to work with. He was willing to negotiate the price and provided CarFax to show me the history of this vehicle. I was in and out of the dealership in less than 2 hours. This was my first time purchasing a car and I couldn't have had a better experience. Thank you Lee!! read more

Horrific! The owner, Lee (who lied and said his name was Frank) is rude, lazy and downright disrespectful, not to mention misleading with pricing. He bad mouthed my husband in front of my daughter and told us that he owns the place and will do things the way he wants to do them, including being a complete jerk to customers. Steer clear of this dealership unless you want your time wasted! read more

The worst dealership I have ever been too. I saw one of their trucks posted on Craigslist and asked to see it when I got out there and was told I wasn't allowed to see it because i didn't get the okay by Lee, the owner. I drove all the way out from Mesa, 40 min drive so I was upset. I went inside to talk to Lee about another truck I had seen and asked to test drive and he told me I wasn't allowed to unless I had money in my hands. Then he proceeded to tell me about all these crazy fees they charge for every purchase and then made it clear he didn't want to talk anymore so I left. I am so frustrated that drove 40 miles to this dealership, was willing to buy this truck and was told No. Do not even waste your time here. read more

Watch out the fees...This place charge ridiculous doc fee. You do your research, compare prices and check book values before returning in earnest. You meet with the salesperson, negotiate a price and shake on a deal. Then you head to the office to sign a contract. But fees you may not be aware of could increase your final cost significantly. The so-called documentary and administrative fees are supposed to cover costs associated with processing paperwork and registering the car. In Arizona, the fees are not capped and differ from dealer to dealer. State laws also don't mandate when fees have to be disclosed to buyers; in many cases, buyers aren't told until after they have agreed to purchase a car and are ready to sign a contract. Some consumer advocates say the fees do not reflect actual costs but have become a profit center for car dealers that offer to sell cars at or below invoice and then add fees just before the contract is signed. In states like Arizona, it has turned into an additional source of revenue. read more

My husband and I came from Prescott to see a car we were interested in. Lee was very kind, direct and helpful which made the process simple. We got the perfect car for us for a fair price. It's a busy dealership, if you are serious about buying a car this is the place to go. read more

I bought a car here in April and less than 2 weeks the engine light came on. They car looks good, it has a tv screen and 22 inch rims. But the car drives shaky after 65 mph. This car has been problematic with overheating. And now I'm taking it a shop and it haven't been three weeks. read more